BEGIN:VCALENDAR VERSION:2.0 PRODID:-//wp-events-plugin.com//7.2.3.1//EN BEGIN:VEVENT UID:1@southwestgnoskillnet.ie DTSTART:20141127T090000Z DTEND:20141128T170000Z DTSTAMP:20141123T120630Z URL:https://www.southwestgnoskillnet.ie/courses/facilitation-skills__trash ed/ SUMMARY:Facilitation Skills DESCRIPTION:Facilitation Skills\n\nThrough 10 proven steps you will gain t he skills required to successfully facilitate any group in achieving their goals. You will learn best practice techniques for group engagement and focused processes for success. From getting buy in to taking ownership of actions facilitation skills will enable you to apply a range of proven tec hniques to deliver success in a group setting.\n\nExperienced trainers wil l guide you through the process of facilitation and provide you with tools and techniques that you can practice to develop your skills. You will be provided with expert analysis and feedback to allow you to enhance your sk ills for success.\n\nThis programme is intended for Managers\, HR Speciali sts\, HR Business Partners\, Project Managers\, Team Leader\,and anyone wh o needs to work within a group setting and achieve results.\n\nDate:                        27th &\; 28th November\, 2014.\nV enue:                    Kerry.\nMember Fee:          €1 50.00 (based on 10 trainees attending).\nNon Member Fee:  €250.00*\n\n* Membership for 2014 is just €100.00\n\n \; END:VEVENT BEGIN:VEVENT UID:5@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20141202 DTEND;VALUE=DATE:20141204 DTSTAMP:20141123T125350Z URL:https://www.southwestgnoskillnet.ie/courses/customer-service-training_ _trashed/ SUMMARY:Customer Service Training DESCRIPTION:What is covered in this Customer Service Course?\n\n The benefi ts of creating and presenting a professional image.\n The essential commun ication skills\; listening\, questioning\, verifying and explaining.\n Ste p-by-step procedure for conducting a customer service transaction.\n Devel oping confidence and basic assertiveness.\n Creating adaptable customer ca re skills.\n Handling difficult customer situations in a positive manner.\ n Turning complaints into opportunities.\n END:VEVENT BEGIN:VEVENT UID:14@southwestgnoskillnet.ie DTSTART:20141208T094500Z DTEND:20141208T130000Z DTSTAMP:20141125T143457Z URL:https://www.southwestgnoskillnet.ie/courses/introduction-to-free-digit al-tools-2-2__trashed/ SUMMARY:INTRODUCTION TO DIGITAL TOOLS FOR A NEW BUSINESS DESCRIPTION:INTRODUCTION TO DIGITAL TOOLS FOR A NEW BUSINESS\n\nThis half d ay practical course will introduce you to digital tools and services that you can use when setting up a new business. We will look at the suite of f ree Google services like Gmail\, Google Calendar\, Google Docs (their vers ion of Microsoft Office) and show you how to use them for business.\n\nABO UT THIS COURSE\n\nThrough this course you will get an introduction to usin g the web and social media\, particularly if you want to get attention for your business idea and how these tools can help to generate leads and sal es.\n\nTopics Covered include the following:\n\nOverview of free digital t ools: GMail\, Google Calendar\, Google Docs. Researching business ideas an d seeing what interest there is online for them. The value of websites and web marketing is outlined and how to set up a free webpage. An overview o f social media &\; privacy and how it can help a business is also discu ssed.\n\nWHO SHOULD ATTEND?\n\nThe programme is organised for Companies\, Small Business Owners/Managers. This course is for anyone with an interest in Social Media.\n\nABOUT THE TRAINER\n\nDamien Mulley\n\nDamien has run his own consultancy and training company for the past 7 years and has a di verse client list.\n\nDamien has given digital training and consultancy to Enterprise Ireland\, IDA\, Bord Gáis Energy\, Cisco\, Tesco\, Diageo and the Irish Examiner. He speaks at conferences and events on digital issues and is a recognised expert in this area. Damien has also written for the Irish Times\, the Daily Mail\, the Sun\, Sunday Business Post and has appe ared on Prime Time\, Questions and Answers and TV3 news to speak about tec hnology and telecoms.\n\nHe has lectured in UCC\, UCD\, Smurfit\, CIT\, an d NUI Galway amongst other universities and colleges on digital. LOCATION:The Malton Hotel\, The Malton Hotel\, Killarney\, Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Malton Hotel\, Killarne y\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Malton Hotel:geo:52.059 93530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:7@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20141210 DTEND;VALUE=DATE:20141220 DTSTAMP:20141123T125924Z URL:https://www.southwestgnoskillnet.ie/courses/certificate-in-supervisory -management-fetac-level-6__trashed/ SUMMARY:Certificate in Supervisory Management (FETAC Level 6) DESCRIPTION:Programme Aim\nThe aim of this programme is to equip learners w ith the relevant critical knowledge and skills to strengthen and develop t heir supervisory management skills in accordance with international best p ractice.\nA key outcome of the programme is to deliver highly motivated su pervisors and managers\, equipped with a range of skills\, knowledge\, too ls and techniques for leading\, developing and fostering highly motivated teams resulting in increased productivity\, profitability and competitiven ess.\nLearner Profile\nThe programme is designed for adult learners who ha s been or has recently been appointed to a supervisor or manager role a ca sual\, part time\, full time or professional basis in the private\, public and/or third sectors.  Learners with differing prior educational achieve ments and prior occupational experiences are encouraged to participate in this programme as the course will be tailored accordingly.\n\nLevel 3 or e qivallent life experience is a minimum entry requirement.  Minimal No exp erience in supervisory managemen is required as all skills\, knowledge and attitudes will be provided on the programme to successfully complete asse ssment requirements.  Computer literacy and access to work processing fac ilitaties is a distinct advantage though not essential to complete the wri tten assessment part of the programme.\n\nLearners on this programme wish to explore how the adoption of interntional best practice can motivate\, l ead and inspire a highly effective\, productive and dedicated team.\n\nThe programme is tailored to suit differing learner groups.   These groups can be broadly considered as\n\n(a)  Newly Appointed Supervisors\n\n(b)  Experienced Supervisors/Newly Appointed Managers\n\n(c)  Experienced Man agers\nObjectives\nAt the end of the Supervisory Management Module partici pants will be able to\n\n1.  Detail the key characteristics of a highly e ffective supervisor regardless of sector - public\, private and\n\ncommuni ty)\n\n2.  List the ingredients for effective verbal and non verbal commu nication\n\n3.  Recognize\, harness and capitalize on different learning styles\, personalities and behaviours\n\n4.  Facilitate constructive feed back that motivates team members to strive for increased performance.\n\n5 .  Earn respect and not expect respect\n\n6.  Identify different motivat ion strategies and ultimately motivate team members in accordance with\n\n international best practice\n\n7.  Implement the Time Efficiency Cycle an d achieve the critical time required to address the pre-requisites for\n\n delegation\; namely training and planning\n\n8.  List\, discuss and addre ss a range of common issues that face supervisors.\n\nAt the end of the Op erational Planning Module participants will be able to\n\n10.  Explain th e benefits of planning.\n\n11.  Develop effective\, realistic and accurat e plans that surpass targets\n\n12.  Explore a range of different short\, medium and long term plans employed in the workplace and develop \,\n\nim plement monitor and evaluate operational work plan.\n\n13.  Undertake a t raining needs analysis for team members\n\n14.  Develop and deliver a 1-2 -1 skill demonstration plan in accordance with international best practice .\n\nAt the end of the Team Leadership Module participants will be able to \n\n15.  Understand what teamwork is and how it works\n\n16.  Apply the situational leadership model and provide the right style of leadership at the right time\,\n\nappropriate to the task and individual.\n\n17.  Facil itate group meetings for problem solving and planning.\n\n18.  Manage and address difficult personalities and behaviours in accordance with legisla tion and company\n\nprocedures and policies.\n\n19.  Recognize the differ ent stages of group development.\n\n20.  Conduct performance appraisals & amp\; performance conversations\n\nAt the end of the Organisational Skills Module participants will be able to\n\n21.  List the functions of a supe rvisor/manager\n\n22.  Delegate effectively in accordance with internatio nal best practice\n\n23.  Apply best practice in time management\n\n24.  Maximize Meetings\n\n25.  Deliver presentations and recognise best pract ice with regard to designing powerpoint slides.\n\n4 Modules over 6 days : \nDates: 10th\, 11th\, 12th\, 17th\, 18th &\; 19th December 2014\n\n& nbsp\; END:VEVENT BEGIN:VEVENT UID:10@southwestgnoskillnet.ie DTSTART:20141216T090000Z DTEND:20141217T160000Z DTSTAMP:20141123T130605Z URL:https://www.southwestgnoskillnet.ie/courses/agile-training__trashed/ SUMMARY:Agile Training DESCRIPTION:Implementing Agile /Lean approaches (such as SCRUM/XP or Kanban ) as an effective work management approach but without designing/adopting appropriate development and test practices within the incremental framewor k.\nPartial implementation of agile methods and agile mindset sometimes re sulting in negative quality implications.\nImplementing hybrid methods com bining traditional dev/test practices with agile practices but with a resu lting strategy that does not deliver on quality.\n\nGain an insight into h ow to produce quality software in Agile/Lean and how this differs from tra ditional plan driven approaches END:VEVENT BEGIN:VEVENT UID:11@southwestgnoskillnet.ie DTSTART:20141216T090000Z DTEND:20141217T160000Z DTSTAMP:20141123T130911Z URL:https://www.southwestgnoskillnet.ie/courses/agile-training-2__trashed/ SUMMARY:Agile Training DESCRIPTION:Implementing Agile /Lean approaches (such as SCRUM/XP or Kanban ) as an effective work management approach but without designing/adopting appropriate development and test practices within the incremental framewor k. END:VEVENT BEGIN:VEVENT UID:12@southwestgnoskillnet.ie DTSTART:20141216T090000Z DTEND:20141217T160000Z DTSTAMP:20141123T131327Z URL:https://www.southwestgnoskillnet.ie/courses/agile-training-3__trashed/ SUMMARY:Agile Training DESCRIPTION:Implementing Agile /Lean approaches (such as SCRUM/XP or Kanban ) as an effective work management approach but without designing/adopting appropriate development and test practices within the incremental framewor k.\nPartial implementation of agile methods and agile mindset sometimes re sulting in negative quality implications.\nImplementing hybrid methods com bining traditional dev/test practices with agile practices but with a resu lting strategy that does not deliver on quality.\n\nGain an insight into h ow to produce quality software in Agile/Lean and how this differs from tra ditional plan driven approaches END:VEVENT BEGIN:VEVENT UID:17@southwestgnoskillnet.ie DTSTART:20150202T091500Z DTEND:20150511T161500Z DTSTAMP:20150318T132553Z URL:https://www.southwestgnoskillnet.ie/courses/building-online-business__ trashed/ SUMMARY:Building an Online Business DESCRIPTION:Programme Overview\nDesigned for individuals who want to create and grow an online business\, or learn the skills necessary to obtain emp loyment in this fast growing area.\n\nThis 11 day course (held over 14 wee ks) is highly practical with a learning by doing approach. You will be wor king on your business concept right from the start using laptops provided. \n\nAND You will have the opportunity to obtain a FETAC Level 6 Award in E Business.\n\nFully funded places are available for those on the Live Regis ter who meet the required criteria.\n\nPlaces will be confirmed subject to interview and attendance at an information evening.\n\nProgramme Objectiv es\nComprehensive - takes participants from deciding on a site concept rig ht through to making money online. Includes market research\, website desi gn\, traffic building\, digital marketing and social media.\n\nPractical - training takes place in a computer classroom environment with a small gro up size for maximum one on one support. Learners also have 24/7 online acc ess to tools and learning materials.\n\nBusiness Building - participants f inish the programme with a fledgling online business they know how to deve lop themselves.\n\nEnjoyable – You will learn from your peers as well as the tutors\, with lots of group work and discussions as well as theory an d practice sessions. We aim to create a relaxed\, friendly environment – so that you can have fun while learning.\n\nIncludes Work Placement – C andidates are required to complete a 4 day work placement and 2 day write up with a client company as part of the programme.\n\nFETAC Award - Candid ates can work towards a FETAC Level 6 Award in EBusiness. Many past studen ts have chosen a career in fields such as digital marketing following the course.\n\nOngoing – participants are invited to join our supportive Fac ebook community at http://www.facebook.com/InTuitionIreland and can avail of further training workshops delivered by social media/digital marketing experts. Many past students continue to meet up in small groups after the course has ended.\n\nLearners need basic computer skills and a determinati on to succeed. They must have computer and internet access to work outside of the classroom. The programme is ideal for individuals who want a caree r in online business and require accreditation\, or for those who want to start an online business.\n\n \;\n\nThis programme is open for booking s.  Course beginning 2nd February 2015. END:VEVENT BEGIN:VEVENT UID:20@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150216 DTEND;VALUE=DATE:20150430 DTSTAMP:20150318T132702Z URL:https://www.southwestgnoskillnet.ie/courses/business-coaching-peak-per formance__trashed/ SUMMARY:Business Coaching For Peak Performance DESCRIPTION:This programme is designed to provide those with\nresponsibilit ies for developing workplace\ncompetencies with the skills needed to devel op\nindividual performance in others. Its focus is on the\ndevelopment of coaching capability in the\nworkplace and it is not designed as a professi onal\ntraining in coaching practice.\nIt is designed to create an understa nding of the\norganisation and workplace context within which\nperformance and individual career development\ntakes place and it will provide the sk ills\, knowledge\nand tools required to carry out effective coaching in\nt he workplace.\nThe programme provides learners with knowledge\,\nskills an d competence relating to concepts and\ntheories associated with coaching m odels of\npractice\, thereby enabling them to identify\, select\nand apply effective coaching models in\ncircumstances designed to enhance awareness and thereby progress client objectives.\n\nThe Coaching programme will be \ndelivered across five (5) workshop modules as\nfollows\;\nModule 1 – U nderstanding &\; Using the Coaching\nModel\nModule 2 – Questioning &a mp\; Listening\nModule 3 – Building a Coaching Relationship\nModule 4 – Building Personal Effectiveness as a\nCoach\nModule 5 – Managing a C oaching Programme\n\n \;\n\nParticipants who successfully complete thi s\nprogramme will:\nUnderstand the distinctive nature of coaching as\nan i ntervention designed to enhance workplace\ncompetencies and career advance ment\nLearn how to use a range of coaching models\nUnderstand the organisa tional context of\ncoaching\nHave learned how to set goals for individual\ ndevelopment\nBe in a position to build powerful coaching\nrelationships\n Understand the non-critical\, non-judgemental\,\nand confidential nature o f the coaching\nrelationship\nHave acquired the skills of rapport building \nbuilding\, active listening\, systematic\nquestioning\, feedback and emp athy\nHave acquired an understanding of how\npersonality and indivdiual le arning styles\nimpact on the workplace learning environment\nHave develope d personal effectiveness as a\ncoach\nBe able to manage a coaching program me and evaluate the effectiveness of coaching as a development tool LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:18@southwestgnoskillnet.ie DTSTART:20150223T090000Z DTEND:20150527T160000Z DTSTAMP:20150523T110712Z URL:https://www.southwestgnoskillnet.ie/courses/certificate-bar-restaurant -services__trashed/ SUMMARY:Certificate in Bar & Restaurant Services DESCRIPTION:This innovative new programme has been designed to give job see kers the real skills necessary to gain employment in the hospitality secto r. Developed to provide a recognisable and professional qualification alon g with the practical skills set that employers are looking for this progra mme aims to support applicants in finding meaningful work in the hospitali ty and catering sector.  The Programme will incorporate 12 lecture days o ver 12 weeks at the Institute of Technology Tralee and a work placement wi ll be provided in a selected hotel in Tralee/Killarney area.\n\nThis progr amme will meet criteria at HETAC level.  The participants of the programm e will also have the opportunity to progress onto Higher Certificates\, Or dinary degrees and Honours degrees.\nJob Seekers\nClick here to download A pplication form for JobSeekers END:VEVENT BEGIN:VEVENT UID:16@southwestgnoskillnet.ie DTSTART:20150225T090000Z DTEND:20150225T120000Z DTSTAMP:20141217T162520Z URL:https://www.southwestgnoskillnet.ie/courses/introduction-to-digital-to ols-for-a-new-business__trashed/ SUMMARY:Introduction to Digital Tools for a New Business DESCRIPTION:This half day practical course will introduce you to digital to ols and services that you can use when setting up a new business.\n\nThrou gh this course you will get an introduction to using the web and social me dia\, particularly if you want to get attention for your business idea and how these tools can help to generate leads and sales\n\nTopics Covered in clude the following:\n\nOverview of free digital tools: GMail\, Google Cal endar\, Google Docs.  Researching business ideas and seeing what interest there is online for them.  The value of websites and web marketing is ou tlined and how to set up a free webpage.  An overview of social media and how it can help a business is also discussed. LOCATION:Killarney\, Co. Kerry\, Killarney\, Killarney\, Ireland GEO:52.0598845;-9.511002299999973 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Killarney\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Killarney\, Co. Kerry:geo:52.0598845,-9.51 1002299999973 END:VEVENT BEGIN:VEVENT UID:28@southwestgnoskillnet.ie DTSTART:20150316T090000Z DTEND:20150512T160000Z DTSTAMP:20150312T151036Z URL:https://www.southwestgnoskillnet.ie/courses/people-management-certifie d-course__trashed/ SUMMARY:People Management Certified Course DESCRIPTION:People Management\, Understanding the principles of Managing pe rformance. Be aware of a manager’s expectations and style.  People mana gement challenges\, the Performance Management Cycle. How I currently mana ge the performance of my excellent \, good and poor performers. The impact the manager has on motivation – self-fulfilling prophecy.\n\nParticipan ts will be assessed on the Learning Outcomes throughout this programme and those who achieve the appropriate standard will be awarded a FETAC Level 6 Minor Award in Managing People. Candidates will be required to maintain a Learning Log with evidence to support the application of learning. This learning log will be formally assessed for FETAC accreditation. Action pla nning will also form part of the programme to facilitate the transfer of l earning back into the workplace.\n\n \;\n\nTrainer:\n\nMary Ann McDona gh\nPayback Solutions Ltd.\nAran Road\nBallinderreen\nKilcolgan\nCo. Galwa y\n\nTelephone: 091 485607\nMoible: 087 2845795\nEmail: maryann.paybacksol utions@gmail.com\nWebsite: www.paybacksolutions.com LOCATION:National Technology Park\, Limerick\, Limerick\, Limerick\, Irelan d GEO:52.6680204;-8.630497500000047 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Limerick\, Limerick\, Limer ick\, Ireland;X-APPLE-RADIUS=100;X-TITLE=National Technology Park:geo:52.6 680204,-8.630497500000047 END:VEVENT BEGIN:VEVENT UID:19@southwestgnoskillnet.ie DTSTART:20150324T090000Z DTEND:20150416T170000Z DTSTAMP:20150326T151648Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management__tr ashed/ SUMMARY:Supervisory Management DESCRIPTION:Certificate In Supervisory Management (FETAC LEVEL 6)\nThis pro gramme is designed to provide participants with the essentials skills of f rontline supervisory management. The programme aims to develop good practi ce in planning and managing organisation processes and to enable delivery of customer satisfaction and quality service. This programme is designed i n accordance with FETAC module statement standards.\n\nProgramme Audience\ nThis programme is aimed at those people who presently occupy supervisory or front line manager roles\, those who are soon likely to become first li ne supervisors/managers\, or are newly appointed to such posts. Participan ts in this programme will be drawn from a wide range of work environments and the objective of the programme is to enhance their performance in the organisation through a strong focus on the specific job role of the front line supervisor or first line manager. Participants should hold a FETAC Le vel 5 Certificate\, Leaving Certificate or equivalent qualifications and/o r relevant life and work experiences.\n\nProgramme Aims\nThe Front Line Su pervisory Management programme aims to provide participants with their fir st formal introduction to the management role. The programme has three pri mary objectives:\n\n• To provide participants with the basic knowledge r equired by a front line supervisor\n• To develop practical supervision a nd management skills\n• To enable participants to respond appropriately to the challenges of change in workplace environments\n\nProgramme Format\ nCompletion of this programme enables participants to attain a FETAC Level 6 Supervisory Management Skills Component Award. FETAC regulations determ ine that delivery of this programme be completed within a 12 week timescal e.\n\nDates:\n\n24th - 26th March\n\n14th - 16th April 2015 END:VEVENT BEGIN:VEVENT UID:21@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150326 DTEND;VALUE=DATE:20150509 DTSTAMP:20150325T150758Z URL:https://www.southwestgnoskillnet.ie/courses/mediation-training__trashe d/ SUMMARY:Certified Professional Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be May 26th or 2 7th\, 2015. Participants will be required to attend one of these dates for assessment. LOCATION:Harbour House\, Maharees\, Castlegregory\, Casrlegregory\, Kerry\, Ireland GEO:52.2589598;-10.02001949999999 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castlegregory\, Casrlegrego ry\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Harbour House\, Maharees:g eo:52.2589598,-10.02001949999999 END:VEVENT BEGIN:VEVENT UID:13@southwestgnoskillnet.ie DTSTART:20150326T090000Z DTEND:20150326T113000Z DTSTAMP:20150326T151738Z URL:https://www.southwestgnoskillnet.ie/courses/hr-forum__trashed/ SUMMARY:HR Forum DESCRIPTION:The HR Forum was established by South West Gnó Skillnet to aff ord HR managers the opportunity to network\, exchange knowledge\, document ation &\; also to provide updates on new legislation. The forum is an i nformal meeting which also allows HR Managers to share experiences\, chall enges and information on various HR topics.\n\nThese forums meet on a quar terly basis or alternatively a guest speaker is arranged for a specific to pic of interest.\n\nMembers are encouraged to collaborate in a very meanin gful way through the sharing of information and experiences at these forum s. The forums allow South West Gnó Skillnet to stay in touch with members and remain responsive to their needs.\n\nThe Forum is open to network mem bers with a keen interest in HR issues. Please feel free to contact the ne twork Manager if you are interested in joining the group.\n\nMeeting sched uled for March\, 2015 at 9am in The Malton.\n\nImportant Note\n\nThe infor mation provided during the HR Forum is of a general\, broad\, and wide-spr ead nature and cannot substitute for the advice of a licensed professional . A competent authority with specialised knowledge is the only one who can address the specific circumstances of your predicament. LOCATION:The Muckross Park Hotel & Spa\, Muckross Road\, Killarney\, Kerry\ , Ireland GEO:52.05059809999999;-9.506644000000051 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Muckross Park Hotel & Spa: geo:52.05059809999999,-9.506644000000051 END:VEVENT BEGIN:VEVENT UID:24@southwestgnoskillnet.ie DTSTART:20150326T093000Z DTEND:20150423T170000Z DTSTAMP:20150318T132332Z URL:https://www.southwestgnoskillnet.ie/courses/introduction-to-database-a nd-intermediate-database-training__trashed/ SUMMARY:Introduction to database and Intermediate database training DESCRIPTION:The “Web Based Database Training” course proposed will prov ide an introduction to data entry\nand management of databases through web interfaces such that multi-user environments are\nenabled. An intermediat e training course will be provided to users who have already completed\nth e basic course.\n\nIntro to on line database principles\nThe concept of ba ck end and front end\nLogging in and security settings\nStructure\, Model &\; Fields\nRelationship tables\nData storage\nSearching and entering c ontacts\nManually inputting data\nCreating records\nMerging data\nProcessi ng Postal Enrolments\n\nCreating courses\nAllocating courses\nAccepting On line bookings\nPayments and Worldnet\nIntegration with Accounts packages\n \nSorting data\nBasic queries\nGenerating reports\nCreating and Allocating Accommodation\nCreating and allocating classes and groups\nDetecting whet her allocated students to groups/classes match in age range/ school\n\nCre ating advanced queries- SQL Query builder\nExporting data to Excel\nBackin g up the data.\nGenerating reports\nCreating courses\nLogging tasks\nAdmin istrator rights\n\n \; LOCATION:Mayo\, Mayo\, Mayo\, Mayo\, Ireland GEO:53.7621669;-9.119860099999983 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Mayo\, Mayo\, Mayo\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Mayo:geo:53.7621669,-9.119860099999983 END:VEVENT BEGIN:VEVENT UID:31@southwestgnoskillnet.ie DTSTART:20150414T093000Z DTEND:20150421T163000Z DTSTAMP:20150414T113600Z URL:https://www.southwestgnoskillnet.ie/courses/occupational-first-aid-cer tificate__trashed/ SUMMARY:Occupational First Aid Certificate DESCRIPTION:A QQI level 5 Occupational First Aid course.  Practical and th eoretical know how required for a healthy workplace.  On completion of th is three day course\, your staff member will be equipped with the practica l and theoretical know how required for a healthy workplace.  The course is highly interactive with each theory session being followed by demonstra tion\, practical tasks and assessment of individual skills.\n\nThe program me is tutor led and although a power-point presentation is used as a base for the training knowledge\, emphasis is placed on the learning of practic al First Aid skills. Participants will practice a full range of practical First Aid scenarios\, under the supervision of the course tutor and will b e assessed for competence. There will also be a short written assessment a nd 2 separate practical assessments for participants to ensure that key Fi rst Aid principles are understood and in order to achieve certification.\n \n \;\n\nLearning Outcomes.\n\nProvide necessary first aid within the workplace.\n\nDeal with emergencies\n\nImplement essential life saving ski lls\n\nSuccessful participants will be registered as First Aiders.\n\n&nbs p\;\n\nTrainer.\n\nAnderlift Safety Services Ltd.\n\nAnderlift Safety Serv ices is a nationwide provider of Health and Safety Training and Consultanc y to both Industry and the Public Service.\n\nAddress:                                 Glanmire House\, Lower Glanmire Road\, Cork\n\nContact Person:                   Patric ia O’Leary\n\nTelephone:                            021-4559180\n\nFax No:                                  021-4559191\n\nEmail:                                     anderlift@andercolifting.com            Website:   www.anderlift.ie\n\n \;\n\n \; END:VEVENT BEGIN:VEVENT UID:30@southwestgnoskillnet.ie DTSTART:20150421T090000Z DTEND:20150421T170000Z DTSTAMP:20150407T154242Z URL:https://www.southwestgnoskillnet.ie/courses/food-safety-haccp-training __trashed/ SUMMARY:Food Safety & HACCP Training DESCRIPTION:This Food Safety &\; HACCP course is suitable for all food o peratives in the Catering\, Hospitality\, Industrial\, Retail and Artisan Food Sectors.  The Programme runs over 8 hours contact time using a wide range of training methodologies to facilitate learner’s needs. Learners will be required to sit a theory examination and successful candidates wil l receive a certificate from the Food Safety Professionals Association whi ch is valid for 5 years.\n\n \;\n\nCourse Content\n\nHACCP In Action: Understanding &\; Applying HACCP to your business.\n\nFood Safety Pre-R equisites: Cleaning\, Pest Control\, Temperature Control\, Waste Managemen t.\n\nLegal Responsibilities: Personal Hygiene\, Traceability\, Labelling\ , Food Sampling and Record Keeping\n\nFood Safety Processes for: Intake\, Storage\, Preparation\, Cooking\, Cooling\, Reheating and Service.\n\nPrem ises\, Services and Structure: Walls\, Floors\, Drainage\, Grease Traps\, Water and Ventilation\n\nLearning Outcome\n\nTo equip Food Handlers with t he knowledge\, skill and competence to prepare and handle food safely and hygienically.\n\nTo familiarise food handlers with regulation\, legislatio n and current best practice.\n\nTo Equip learners with knowledge required as per FSAI Guide to Food Safety Training Levels 1 &\; 2.\n\n \;\n\ nTrainer\n\nKarina O' Connor\n\nMary Daly &\; Associates\,\n\nIsland Cr oss\,\n\nLittle Island\,\n\nCo. Cork\n\nTel          021 4355917\n\nM obile     087 9497293\n\nE Mail     karina@marydaly.ie\n\nWebsite  ww w.marydaly.ie\n\nMary Daly &\; Associates is established since 2000 and are the leading Food Safety Trainers and HACCP Professionals in Ireland. As a Food Safety Consultant hold a Masters in Food Safety &\; Risk Asse ssment and have experience in the field of HACCP Implementation from Farm to Fork. LOCATION:Aghadoe Heights Hotel\, Aghadoe\, Killarney\, Kerry\, Ireland GEO:52.0595517;-9.510891300000026 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Aghadoe\, Killarney\, Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Aghadoe Heights Hotel:geo:52.0595517 ,-9.510891300000026 END:VEVENT BEGIN:VEVENT UID:33@southwestgnoskillnet.ie DTSTART:20150507T090000Z DTEND:20150507T170000Z DTSTAMP:20150429T143956Z URL:https://www.southwestgnoskillnet.ie/courses/communications-conflict-re solution-skills__trashed/ SUMMARY:Communications & Conflict Resolution Skills DESCRIPTION:This is a half day programme covering the fundamental skills in communicating effectively in conflict type situations.  The programme is aimed at front line staff that face challenging customer interactions on the phone.\n\nAs a result of this programme:\n• Participants will unders tand the components of effective communication.\n• Participants will sel f-manage in emotionally charged conflict situations while acknowledging th e emotions &\; issues raised by the customer thus allowing for forward moving dialogue.\n• Participants will demonstrate active listening and q uestioning skills.\n• Participants will engage in future focused dialogu e to move towards resolution.\n\nLearning Outcomes:\n\n Explore personal a ttitudes &\; beliefs towards communication / Conflict\n Effectively com municating from integrated adult\n Become aware of own assumptions and the internal story that can cause and escalate conflict\n Apply key skills to manage difficult conversations\n Demonstrate active listening and open an d clarifying questioning.\n Enable parties to get to the future and to gen erate ideas for future engagement\n Use the CLEAR model in difficult custo mer interactions\n Embed learning\n Plan for learning application\n\nTrain er\n\nMary Ann McDonagh\n\nPayback Solutions Ltd\n\nAran Road\n\nBallinder ren\n\nKilcolgan\n\nCo. Galway\n\nTel.: +353 91 485697\n\nMobile: +353 87 284 5795\n\ne-mail: maryann.paybacksolutions@gmail.com\n\nwww.paybacksolut ions.com\n\nMary Ann has delivered Management and Leadership Development t raining across the globe including Asia\, Australia\, US and Europe. Many of her clients are large MNCs who have been with her for years because she takes the time to know their culture\, understand their needs and deliver to those needs. Mary Ann is a Certified ROI Practitioner with the ROI Ins titute.\n\nMary Ann is an accredited Mediator with the Mediator’s Instit ute of Ireland. As part of her work\, she has mediated disputes mainly in industry and between employees across all levels of organisations. Her exp erience in conflict mediation serves her well when working with managers a nd teams on developing their own conflict resolution skills.   LOCATION:Kerry Technical Park\, Tralee\, Tralee\, Kerry\, Ireland GEO:52.26799639999999;-9.713385799999969 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Tralee\, Kerry\, I reland;X-APPLE-RADIUS=100;X-TITLE=Kerry Technical Park:geo:52.267996399999 99,-9.713385799999969 END:VEVENT BEGIN:VEVENT UID:38@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150522 DTEND;VALUE=DATE:20150523 DTSTAMP:20150519T103311Z URL:https://www.southwestgnoskillnet.ie/courses/employment-law-update-ibec __trashed/ SUMMARY:Employment Law Update - IBEC DESCRIPTION:The course contents &\; outline will be influenced by the pa rticipants that register for the programme.\n\nSome topics requested alrea dy include the following:\n\n Fixed Term Contracts &\; Retirement Age\n Disciplinary Procedures\n Performance Improvement Plans\n New Updates\n W histle blowing Policies &\; Legislation\n\nAs soon as you register for the course we will be in contact for some feedback on what you would like covered on the day.  We will try our best to accommodate everyone's reque sts.\n\n This course will be held at:\n\nThe Muckross Park Hotel &\; S pa\n\nMuckross Road\n\nKillarney\n\nCo. Kerry. END:VEVENT BEGIN:VEVENT UID:27@southwestgnoskillnet.ie DTSTART:20150616T093000Z DTEND:20150818T163000Z DTSTAMP:20150507T134139Z URL:https://www.southwestgnoskillnet.ie/courses/fetac-cert-in-project-mana gement__trashed/ SUMMARY:FETAC Cert in Project Management DESCRIPTION:This course introduces you to Project Management and provides y ou with the skills and tools to ensure you can successfully plan\, manage and close your projects. Understand how to be proactive in your approach t o risk management. Identify mitigation and contingency plans to ensure you r project delivers within project constraints. Practice change control and status reporting to ensure your stakeholders expectation are managed.\nYo u will be supported in the preparation of your project and assignment to c omplete the FETAC certification.\n\nThis FETAC certified course is benefic ial for those who are new or have just entered project management. The cou rse provides an ideal introduction as a follow-up project and assignment i n the workplace is required for certification. This ensures you can practi ce and apply the tools and techniques in the work environment.\n\n \;\ n\nTrainer:  Seamus Collins - Velopi\, Kinsale\, Co. Cork\n\nE-mail - Sea mus.collins@velopi.com\n\nPhone: 021 240 6250 / 086 8102111 LOCATION:HID Global\, Pairc Tionscail na Tulaig \, Baile Na hAbhann\, Galwa y\, Ireland GEO:53.2527819;-9.514604599999984 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Pairc Tionscail na Tulaig \ , Baile Na hAbhann\, Galway\, Ireland;X-APPLE-RADIUS=100;X-TITLE=HID Globa l:geo:53.2527819,-9.514604599999984 END:VEVENT BEGIN:VEVENT UID:40@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150622 DTEND;VALUE=DATE:20150623 DTSTAMP:20150520T153955Z URL:https://www.southwestgnoskillnet.ie/courses/people-management__trashed / SUMMARY:People Management DESCRIPTION:The aim of this one day programme is to provide the essential s kills\, knowledge and attitudes of supervisors to harness the energies and expertise of their teams and achieve above average results consistently u sing effective communication and motivation techniques and a highly develo ped emotional intelligence.\n\nThe programme will include the following un its:\n\n Effective Communication\n Honey &\; Mumford’s Learning Style s [pre course work to be completed by participants]\n Using Emotional Inte lligence (EQ) to maximise results\n Applying Situational Leadership with E Q\n\nAt the end of this one day programme participants will be able to:\n\ n List the attributes of excellent supervisors\n Recognise the value of tw o way communication and take responsibility for understanding\n Develop an empathetic communicative approach by recognizing and managing different l earning styles resulting in higher motivation levels and higher results.\n Achieve a quantum leap in emotional intelligence and apply the situationa l leadership model and ultimately delegate with confidence.\n\nTrainer Det ails:\n\nMCX Training &\; Development\n\nThe Glen\, Faithlegg\, Co. Wat erford\n\nContact Person/Trainer: Michael Cox\n\nTelephone:                          086 8225301\n\nEmail:                                     michael@mcx.ie\n\nWeb site:                               www.mcx.i e\n\nMCX embraces best practice in relation to adult learning.   MCX emp loys modern training techniques to ensure focus\, balanced interaction and action orientation.   Michael is particularly noted for his ability to retain learners’ interest in an informal\, respectful and light hearted manner while simultaneously ensuring beneficial and relevant learning is a chieved for each participant. LOCATION:The Malton Hotel\, Town Centre\, Killarney\, Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Centre\, Killarney\, K erry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Malton Hotel:geo:52.05993530 000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:41@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150623 DTEND;VALUE=DATE:20150624 DTSTAMP:20150520T154324Z URL:https://www.southwestgnoskillnet.ie/courses/people-management-2__trash ed/ SUMMARY:People Management DESCRIPTION:The aim of this one day programme is to provide the essential s kills\, knowledge and attitudes of supervisors to harness the energies and expertise of their teams and achieve above average results consistently u sing effective communication and motivation techniques and a highly develo ped emotional intelligence.\n\nThe programme will include the following un its:\n\n Effective Communication\n Honey &\; Mumford’s Learning Style s [pre course work to be completed by participants]\n Using Emotional Inte lligence (EQ) to maximise results\n Applying Situational Leadership with E Q\n\nAt the end of this one day programme participants will be able to:\n\ n List the attributes of excellent supervisors\n Recognise the value of tw o way communication and take responsibility for understanding\n Develop an empathetic communicative approach by recognizing and managing different l earning styles resulting in higher motivation levels and higher results.\n Achieve a quantum leap in emotional intelligence and apply the situationa l leadership model and ultimately delegate with confidence.\n\nTrainer Det ails:\n\nMCX Training &\; Development\n\nThe Glen\, Faithlegg\, Co. Wat erford\n\nContact Person/Trainer: Michael Cox\n\nTelephone:                          086 8225301\n\nEmail:                                     michael@mcx.ie\n\nWeb site:                               www.mcx.i e\n\nMCX embraces best practice in relation to adult learning.   MCX emp loys modern training techniques to ensure focus\, balanced interaction and action orientation.   Michael is particularly noted for his ability to retain learners’ interest in an informal\, respectful and light hearted manner while simultaneously ensuring beneficial and relevant learning is a chieved for each participant. LOCATION:The Malton Hotel\, The Malton Hotel\, Killarney\, Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=The Malton Hotel\, Killarne y\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Malton Hotel:geo:52.059 93530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:26@southwestgnoskillnet.ie DTSTART:20150702T093000Z DTEND:20150702T170000Z DTSTAMP:20150523T110955Z URL:https://www.southwestgnoskillnet.ie/courses/interview-skills-training_ _trashed/ SUMMARY:Interview Skills Training DESCRIPTION:This course is designed to ensure that any individual with recr uitment duties is well versed on the correct procedure associated with the recruitment process. The course is open to any member of staff who is inv olved in the recruitment of new staff including business owner\, managers\ , line manager\, HR staff.\n\nLearning Outcomes:\n\nA greater understandin g of the interview process\nPrepare relevant and pertinent interview quest ions\nCorrectly evaluate the right person for the job\nAsses and score can didates performance in interviews\nSkills practice and feedback\nEnsuring the recruitment process is completed in line with legislative requirements and best practice\n\n \;\n\nTrainer Details:\n\nThe HR Suite\n\nThe H R Suite team have direct experience with virtually all industry sectors wi thin Ireland.\n\nThey have a team of qualified professionals who offer a s uperior service to our clients via telephone and email support 24/7 and on site visits or representation as required.\n\nWebsite -  http://thehrsui teonline.com/\n\n \;\n\nThis Course will be held at:\n\nThe Board Room \n\nKerry Technology Park\n\nTralee\n\nCo. Kerry LOCATION:The Board Room\, Kerry Technology Park\, Tralee\, Ireland GEO:52.287475;-9.670115899999928 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry Technology Park\, Tra lee\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Board Room:geo:52.287475,-9.6 70115899999928 END:VEVENT BEGIN:VEVENT UID:45@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150706 DTEND;VALUE=DATE:20150707 DTSTAMP:20150604T145951Z URL:https://www.southwestgnoskillnet.ie/courses/ms-word-core-level__trashe d/ SUMMARY:MS Word Core Level DESCRIPTION:Microsoft Word is a Word Processing application which allows th e user to create documents which can be edited and presented in a professi onal manner. At the end of this course you will be able to create and edit most common document types and have sufficient knowledge to work through to the next level.\nThis is a beginner course in Word. It is designed for those who have little or no experience of the application. This course wil l start Word from the very start. If you have previously used Word and are proficient in the course content then you may wish to consider doing an I ntermediate level course.\n\n\nThe course content will include the items l isted below.\n\nLearn about the various parts of the screen and work throu gh the basics of moving around the page\, selecting text\, saving and retr ieving your work.\nSet up your work page including margins\, headers &\ ; footers and paper size.\nBe able to edit a document correctly including the use of page breaks\,changing and deleting text and copy or cutting and pasting.\nMake your document look professional by changing how the text l ooks. Change the size\, colour and layout of the text. Use the format pain ter to apply your formatting choices to multiple sections.\nLay out your l ists with bullets or numbers for extra clarity.\nLearn how to use tables t o their fullest and ensure that you can format and lay them out as require d.\nInsert pictures into your document and ensure that you know how to man ipulate them correctly.\nBe able to proof your document and print it.\n\n\ n\nTrainer Details:\n\n\n\n\nGary M. Pheasey\n\nManaging Director / Traini ng Consultant\n\n+353 86 2307464\n\nDirect Email:  gary@dti.ie\n\n\n  \;\n\nDirect Training Ireland was founded by Gary M. Pheasey following yea rs of training experience with many of the leading companies in Ireland.\n \nWith a background founded in education and training\, and as a member of the Irish Institute Of Training And Development and an ECDL Certified Tra ining Professional\, he has many years of training experience behind him.\ n\n LOCATION:Liebherr\, Fossa\, Killarney\, Kerry\, Ireland GEO:52.0687329;-9.583243000000039 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fossa\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Liebherr:geo:52.0687329,-9.58324300000 0039 END:VEVENT BEGIN:VEVENT UID:44@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150707 DTEND;VALUE=DATE:20150708 DTSTAMP:20150604T142710Z URL:https://www.southwestgnoskillnet.ie/courses/ms-excel-core-level__trash ed/ SUMMARY:MS Excel Core Level DESCRIPTION:Microsoft Excel is by far the most popular spreadsheet applicat ion in use today. Its uses span all sectors within business\, industry or academia. At the end of the course participants will have a solid knowledg e of how to set up and manipulate data within Excel. This Core level is im portant for anyone who wishes to go on to Intermediate and Advanced level at a later time.\n\n\nParticipants on this course should have some familia rity with using a PC\, mouse and keyboard. The class is designed for those who have little or no knowledge of Excel or who have only been working on inputting data into a standard Excel spreadsheet.\n\n\n\nThe course conte nt will include the items listed below. Items not listed here are covered at another level.\nA first look at the Excel environment.\nUnderstanding t he difference between a spreadhseet and a database within Excel.\nEntering data into Excel.\nManipulating Rows and Columns of data.\nChanging data\, copying or moving data within a spreadsheet or between spreadhseets.\nFor matting a spreadsheet\, including text formatting\, cell formatting\, bord ers\, alignment and font.\nCreating basic formulas using mathematical symb ols.\nUnderstanding and using the AutoSUM functions.\nUnderstanding the di fference between Relative and Absolute cell referencing.\nPage layout and preparing data for printing.\n\n\n\nTrainer Details:\n\n\n \;\n\nGary M. Pheasey\n\nManaging Director / Training Consultant\n\n+353 86 2307464\n \nDirect Email:  gary@dti.ie\n\nDirect Training Ireland was founded by Ga ry M. Pheasey following years of training experience with many of the lead ing companies in Ireland.\n\nWith a background founded in education and tr aining\, and as a member of the Irish Institute Of Training And Developmen t and an ECDL Certified Training Professional\, he has many years of train ing experience behind him.\n\n\n  LOCATION:Liebherr\, Fossa\, Killarney\, Kerry\, Ireland GEO:52.0687329;-9.583243000000039 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fossa\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Liebherr:geo:52.0687329,-9.58324300000 0039 END:VEVENT BEGIN:VEVENT UID:47@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150708 DTEND;VALUE=DATE:20150709 DTSTAMP:20150616T141130Z URL:https://www.southwestgnoskillnet.ie/courses/ms-outlook-core-level__tra shed/ SUMMARY:MS Outlook Core Level DESCRIPTION:Microsoft Outlook is more than just an email programme. In this course you will learn how to use the programme to its full capabilities. You will learn how to work with email messages but al so how to work with Calendars\, Contacts and Tasks. You will learn how to work with signatures and themes and how to manage your inbox including filtering\, creating se arch folders and automatically redirecting emails to appropriate folders.\ nThis course is open to all participants who use Microsoft Outlook within the Microsoft Office suite of programmes. It will be based on Outlook 2010 but can equally applied to other versions of the desktop application.\n\n \nThe course content will include the items listed below.\n\nCompose\, sen d\, receive emails.\nReply and forward emails.\nWork with attachments.\nWo rk with calendar views.\nSchedule meetings and appointments.\nUpdate or ca ncel meetings or appointments.\nReply to meeting invitations.\nAdd\, edit\ , update ad delete contacts.\nCreate contact groups.\nCreate\, edit and up date tasks.\nAssign tasks to others.\nReply to task requests.\nCreate a si gnature and automatically add it to messages.\nCreate email folders.\nCrea te rules to filter and file emails automatically.\nUse Categories to contr ol and track emails or contacts.\nLearn how to keep your inbox clear.\nSea rch for emails within your system.\n\n\nTrainer Details:\n\n\n\nGary M. Ph easey\n\nManaging Director / Training Consultant\n\n+353 86 2307464\n\nDir ect Email:  gary@dti.ie\n\nDirect Training Ireland was founded by Gary M. Pheasey following years of training experience with many of the leading c ompanies in Ireland.\n\nWith a background founded in education and trainin g\, and as a member of the Irish Institute Of Training And Development and an ECDL Certified Training Professional\, he has many years of training e xperience behind him.\n\n\n\n LOCATION:Liebherr\, Fossa\, Killarney\, Kerry\, Ireland GEO:52.0687329;-9.583243000000039 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fossa\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Liebherr:geo:52.0687329,-9.58324300000 0039 END:VEVENT BEGIN:VEVENT UID:52@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150908 DTEND;VALUE=DATE:20150910 DTSTAMP:20150902T135824Z URL:https://www.southwestgnoskillnet.ie/courses/present-with-high-impact-f or-leaders__trashed/ SUMMARY:Present with High Impact for Leaders DESCRIPTION:Do you want your presentations to advance the success of your c ompany and to promote your own personal status?\n\n\nThis Programme is abo ut holding yourself to a higher standard\, demanding more of yourself\, kn owing that simply being a good speaker isn’t good enough. You want your presentations to advance the success of your company and to promote your o wn personal status. In your role as leader\, you need to speak even better and come across more intelligently than other people. You need to let you rself shine through. \nEach participant is asked to prepare in advance and bring along the outline of a 15 minute presentation on a business topic a nd/or on a subject of their choice which will be presented on Day 2. The f irst day of the workshop is built around a number of instruction sessions which impart knowledge and demonstrate advanced presentation skills and an opportunity to learn the skills of impromptu speaking. Day 2 centres arou nd the preparation\, presentation and comprehensive feedback of delegates own material.\n\n\nTrainer: Mary T. Tierney\nCompany: Azurite Consulting\n Mobile:  087 2343711\nEmail:   maryt@azurite.ie\n \; LOCATION:Killorglin\, Iveragh Road\, Killorglin\, Kerry\, Ireland GEO:52.1059837;-9.792419099999961 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killorglin:geo:52.1059837,-9.7 92419099999961 END:VEVENT BEGIN:VEVENT UID:58@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150908 DTEND;VALUE=DATE:20150909 DTSTAMP:20150831T145610Z URL:https://www.southwestgnoskillnet.ie/courses/fetacqqi-certificate-in-pr oject-management-bridging-course__trashed/ SUMMARY:FETAC/QQI Cert in Project Management – Bridging course DESCRIPTION:Convert your investment in project management training into a F urther Education and Awards Council (FETAC)/QQI component certificate in P roject Management by attending this one-day conversion course and completi ng the portfolio of project evidence.\n\nDuration: 1 day\n\nPDU’s: 7.5\n \n\nCourse Overview\n\nThis one-day course builds on your existing Project Management training\, recapping the material you have already learned to plan\, manage and close your projects successfully. You will understand ho w to be proactive in your approach to risk management. - identifying mitig ation and contingency plans to ensure your project delivers within project constraints. You will learn how to practice change control and status rep orting to ensure your stakeholders expectation are managed.\n\nYou will be supported in the preparation of your project and assignment to obtain thi s FETAC/QQI Certificate in Project Management.\n\n\nFor whom is this cours e suitable?\n\nMost two-day Project Management Essentials courses do not l ead to a recognized Project Management accreditation nor do they ensure at tendees use the training! Similarly\, some people who attend Velopi’s Pr oject Management Professional (PMP)® Preparation course find they do not have the required experience to be eligible to sit the PMP® exam itself o r they find they would prefer to take time to practice and fully understan d using the various tools and techniques described in the course.\n\nThis one-day course has been designed to accommodate both types of student and assist them on the Project Management ladder. The FETAC Component Certific ate does not require sitting a written exam. Students are assessed on prac tical assignments that are submitted as a portfolio of work. So attendees use a live project they are working on and complete a portfolio of evidenc e to show they have the skills in Project Management. This also ensures th at the attendees use the tools &\; techniques that they were trained in !\n\n\nLearning Outcomes\n\n Master project management skills\, concepts\, tools and techniques\n\n\n Create\, structure and organize projects using project management tools\n Be able to schedule project tasks and work pac kages effectively\n\n\n Estimate project cost &\; resource requirements \n Manage Project Risk and Communications\n\n\n Be proficient in Monitorin g and Controlling project phase\n Determine the lessons learned from the p roject\n FETAC/QQI certification in Project Management\n\n \;\n\nCours e Content \n\n Project Management Fundamentals\n Planning Projects\n\n Sco pe\n Time\n Cost\n Communications\n\n\n Risk Management\n Project Executio n\n\n Change Management\n\n\n Project Monitoring and Control\n Project Clo sure\n\n Lessons Learned\n Closeout Report\n\n\n Post course follow-up sup port\n\n\nPortfolio of Assessment\n\nIn order to gain a level 6 certificat ion in Project Management students are required to complete the following portfolio of work:\n\n Skills Demonstration (8 parts)      70% of Tot al Marks \n Assignment                                      30% of Total Marks\n\n \;\n\nEach student shall m aintain a folder (collection of work) containing a hardcopy of all complet ed work\, including all eight skills demonstrations and the assignment. Th e folder shall be submitted to the tutor on the final course completion da te for final grading.\n\n \;\n\nGrading\n\nPass 50 – 64%          Merit 65 – 79%         Distinction 80 – 100%                                    \n\n\nAccreditati on:\n\n Following successful completion the attendee will receive a FETAC/ QQI Level 6 Component Certificate in Project Management\n\n \;\n\nTrai ner:  Seamus Collins – Velopi\n\nE-mail – Seamus.collins@velopi.com\n \nPhone: 021 240 6250 / 086 8102111 LOCATION:Killorglin\, Iveragh Road\, Killorglin\, Kerry\, Ireland GEO:52.1059837;-9.792419099999961 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killorglin:geo:52.1059837,-9.7 92419099999961 END:VEVENT BEGIN:VEVENT UID:53@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150909 DTEND;VALUE=DATE:20150911 DTSTAMP:20150908T083708Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-2__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:This course provides you with a foundation in professional proj ect management principles. Based on the Project Management Institute’s G uide to the Project Management Body of Knowledge\, you will be taken throu gh the entire project lifecycle and will be introduced to the knowledge ar eas needed to manage any project effectively. Using a case study\, you wil l complete the necessary steps to comprehensively plan a project scope and schedule. You will learn how to identify and manage risks and how to mana ge stakeholder expectations via communication. On completion\, you will be familiar with key project management terminology and have the tools and t echniques required to start managing your own projects.\n\nTrainer:  Seam us Collins – Velopi\n\nE-mail – Seamus.collins@velopi.com\n\nPhone: 02 1 240 6250 / 086 8102111\n\nThis course is currently full. Please register your interest for this course using the form below and we will let you kn ow should a place become available. Thank you. LOCATION:Killorglin\, Iveragh Road\, Killorglin\, Kerry\, Ireland GEO:52.1059837;-9.792419099999961 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killorglin:geo:52.1059837,-9.7 92419099999961 END:VEVENT BEGIN:VEVENT UID:65@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150914 DTEND;VALUE=DATE:20150915 DTSTAMP:20150909T094458Z URL:https://www.southwestgnoskillnet.ie/courses/project-management__trashe d/ SUMMARY:Project Management DESCRIPTION:\n\nBecome familiar with project management concepts and termin ology and equip yourself with the tools to plan the scope and schedule for a project.\n\nAssuming no prior knowledge of project management\, this co urse is ideal for the newcomer to the area. You will be provided with an o verview of the project lifecycle. You will become familiar with the termin ology needed to understand project managers and stakeholders. It will equi p you with the tools to start Project Managing small projects.\n\nUsing a case study\, you will identify project stakeholders\, develop a project Sc ope Statement and Work Breakdown Structure. Then\, using estimation and sc heduling best practices\, you will develop a timeline for your project.\n\ nTrainer:  Seamus Collins – Velopi\n\nE-mail – Seamus.collins@velopi. com\n\nPhone: 021 240 6250 / 086 8102111\n\n \n\n END:VEVENT BEGIN:VEVENT UID:61@southwestgnoskillnet.ie DTSTART:20150914T090000Z DTEND:20150930T170000Z DTSTAMP:20150909T083142Z URL:https://www.southwestgnoskillnet.ie/courses/employee-development-progr amme__trashed/ SUMMARY:Employee Development Programme DESCRIPTION:Employee Development Programme\n\n\nModule One: Management Deve lopment Programme\n\n\nThis programme is aimed at experienced managers who wish to further develop their people management skills and deepen their k nowledge of managing effectively.\n\nModule Two:  CAR Interview Skills\n\ nAs part of the management development programme\, participants will have completed behavioural interview skills training. The purpose of this sessi on is to provide a short refresher on the CAR interview technique followed by observed practice and feedback.\n\nModule Three:  Performance Plannin g &\; Feedback\n\nBuilding on from the management development programme \, the aim of this module is to deepen the knowledge and skills around hol ding performance planning meetings and setting SMART goals.\n\nModule Four :  Manager as Coach\n\nAdvanced Preparation \n\nIn this module\, particip ants will coach each other. Read the “Coaching FAQ Sheet” and think ab out real issues that you can bring to your coaching session.\n\nModule Fiv e: Difficult Conversations\n\nAdvanced Preparation \n\nPrepare two difficu lt conversation scenarios to practice.\n\n \;\n\nTrainer: Mary Ann McD onagh\n\nEmail: maryann.paybacksolutions@gmail.com\n\nWeb: Paybacksolution s\n\n \;\n\nThis course is currently full. Please register your intere st for this course using the form below and we will let you know should a place become available. Thank you. LOCATION:Limerick\, O'Halloran Road\, Limerick\, Ireland GEO:52.6742875;-8.550911199999973 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=O'Halloran Road\, Limerick\ , Ireland;X-APPLE-RADIUS=100;X-TITLE=Limerick:geo:52.6742875,-8.5509111999 99973 END:VEVENT BEGIN:VEVENT UID:60@southwestgnoskillnet.ie DTSTART:20150916T090000Z DTEND:20150917T170000Z DTSTAMP:20150908T132601Z URL:https://www.southwestgnoskillnet.ie/courses/internal-qms-auditor-iso-9 001__trashed/ SUMMARY:Internal QMS Auditor (ISO 9001) DESCRIPTION:A two-day IRCA certified Training Course – The aim of this co urse is to provide students with the knowledge and skills required to perf orm an internal audit of part of a quality management system based on ISO 9001 (or equivalent).\nIRCA Certified - IRCA Course Certificate Number A17 239\n\nThe ISO 9000 series of standards require that an organisation condu ct internal quality audits to determine the effectiveness of its quality s ystem. Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable them to add-value during the audit process.\nThousands of internal audits are per formed each year providing little internal business benefit. This course f ocuses on auditing Quality Systems for real quality improvement and perfor mance rather than just conformance.\n\nThis two-day course provides delega tes with the skills necessary to be an effective internal auditor.\n\nWebs ite: SQT\n\nEmail: info@sqt-training.com\n\n \; END:VEVENT BEGIN:VEVENT UID:43@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150918 DTEND;VALUE=DATE:20160101 DTSTAMP:20151215T100719Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-in-profess ional-coaching-skills__trashed/ SUMMARY:ICF Certificate in Professional Coaching Skills DESCRIPTION:This is an original programme teaching best professional theory and practice. Its primary focus is to develop and refine our inherent int erpersonal skills\, such as perceptive\, empathic listening and questionin g\, and our ability to engage with others so as to create real connection\ , clarity\, choice and forward action.\n\nWe build on this foundation with a thorough training in the co-active coaching model\, together with selec ted processes from Neuro-Linguistic Programming. We think it is valuable t o have a psychological model to aid our thinking and have chosen Transacti onal Analysis\, widely used in business and personal development. Througho ut the programme the International Coach Federation (ICF) Core Competencie s provide the criteria and framework for evaluating participants’ growin g coaching skills. The course has been designed so that these core compete ncies\, skills and knowledge take root in the seedbed of the increasing se lf-awareness and personal development of the coach.\n\nThe taught programm e consists of a sequence of five modules of four consecutive days each. A progression of skills is taught through the programme\, with basic skills taught and practiced early in the programme and then developed and deepene d by advanced material in later units.\n\nLearning Outcomes:\n\n Developed the International Coach Federation Associate Certified Level coaching com petencies\n Developed and integrated knowledge across a number of key coac hing subject areas\n An integrated application of coaching models\, tools and competencies\n Contextualised coaching within the wider field of learn ing and development\, counselling and therapyName principles of ethical pr actice applied to the area of coaching\n Demonstrate an ability to communi cate appropriately to clients seeking coaching whether coming from busines s or other contexts\n\nAt the end of the training programme\, provided you have been present for at least 18 of the 20 training days) and completed both practical and written assignments\, you will receive a\, Coaching Dev elopment Certificate in Professional Coaching Skills\n\n\nTrainer Details: \n\nAilbhe Harrington - Coaching Development\n\nMobile: 087-2372084\n\nCoa ching Development is a world-class provider of in-depth\, professional coa ch training. Highly experienced in face-to-face training\, since 2002 we h ave trained 1\,000+ coaches\, including senior managers and leaders from g lobal corporations. We have an outstanding reputation for developing highl y effective\, professional coaches who move beyond technique and embody th e attitudes and skills of authentic and powerful coaching. LOCATION:Laois Education Centre\, Portlaoise\, Portlaoise\, Laois\, Ireland GEO:53.0368583;-7.301092100000005 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Portlaoise\, Portlaoise\, L aois\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Laois Education Centre:geo:53.03 68583,-7.301092100000005 END:VEVENT BEGIN:VEVENT UID:62@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20150924 DTEND;VALUE=DATE:20150925 DTSTAMP:20150908T092641Z URL:https://www.southwestgnoskillnet.ie/courses/stakeholder-management__tr ashed/ SUMMARY:Stakeholder Management DESCRIPTION: This full day course will introduce the concept of a stakehold er and explain how to categorize them in terms of their power\, influence and potential impact on your project or programme.\n\nYou will be introduc ed to stakeholder engagement planning and will appreciate the importance o f influencing stakeholders who are hostile to your work\, persuading them to take a more favourable view of your efforts. Particular emphasis will b e placing on managing upwards – how to create a better relationship with your manager - a key stakeholder. Included in this course is a summary of communications planning – a vital contributor to successful stakeholder management. We will also focus on how to deal with remote stakeholders – ones that you might never meet face-to-face. Definition of stakeholder and stakeholder management. Different types of stakeholder. Stakeholder I dentification. The Stakeholder Register (with exercise) Stakeholder Analys is Risk tolerances Stakeholder map (with exercise) Salience Model.\n\n&nbs p\;\n\nTrainer:  Seamus Collins – Velopi\n\nE-mail – Seamus.collins@v elopi.com\n\nPhone: 021 240 6250 / 086 8102111\n\n \;\n\nThis course i s currently full. Please register your interest for this course using the form below and we will let you know should a place become available. Thank you. LOCATION:Ballybrit Business Park\, Ballybrit Business Park\, Galway\, Irela nd GEO:53.2907291;-9.004876599999989 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ballybrit Business Park\, G alway\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Ballybrit Business Park:geo:53. 2907291,-9.004876599999989 END:VEVENT BEGIN:VEVENT UID:29@southwestgnoskillnet.ie DTSTART:20150924T090000Z DTEND:20150924T110000Z DTSTAMP:20150507T134256Z URL:https://www.southwestgnoskillnet.ie/courses/hr-forum-2__trashed/ SUMMARY:HR Forum DESCRIPTION:The HR Forum was established by South West Gnó Skillnet to aff ord HR managers the opportunity to meet up and discuss relevant topics &am p\; issues. The network encourages members to take ownership of the forum to ensure the forum addresses their specific needs. This allows members to set the agenda and to discuss mission critical ideas &\; issues.\n\nTh e forum provides and facilitates the following opportunities:\n\n Networki ng &\; meeting new members\n Knowledge\, Policies &\; Documentation Exchanges\n Updates on new legislation\n Guest Speakers on topical issues\ n\nThe forum is an informal meeting which also allows HR Managers to share experiences\, challenges and information on various HR topics.\n\nThese f orums meet on a quarterly basis or alternatively a guest speaker is arrang ed for a specific topic of interest.\n\nMembers are encouraged to collabor ate in a very meaningful way through the sharing of information and experi ences at these forums. These forums allow South West Gnó Skillnet to stay in touch with members and remain responsive to their needs.\n\nWHO SHOULD ATTEND?\n\n The Forum is open to network members with a keen interest in HR issues.\n\n Sole Traders\n HR Managers\n HR administrators\n Anyone de aling with HR\n\nPlease feel free to contact the network Manager if you ar e interested in joining the group.\n\nIMPORTANT NOTE \n\nThe information p rovided during the HR Forum is of a general\, broad\, and wide-spread natu re and cannot substitute for the advice of a licensed professional. A comp etent authority with specialised knowledge is the only one who can address the specific circumstances of your predicament. We can try\, but this dis claimer frees us of any liability if negative consequences result from our efforts. Nothing in the minutes or during the forum should be construed a s professional advice.\n\nConfidentiality is an essential part of any Foru m. The forum is built around trust amongst members and all discussions\, i nformation &\; policies exchanged during the Forum is confidential.\n\n   LOCATION:The Muckross Park Hotel & Spa\, Muckross Road\, Killarney\, Kerry\ , Ireland GEO:52.05059809999999;-9.506644000000051 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Muckross Park Hotel & Spa: geo:52.05059809999999,-9.506644000000051 END:VEVENT BEGIN:VEVENT UID:66@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20151014 DTEND;VALUE=DATE:20151015 DTSTAMP:20150914T100155Z URL:https://www.southwestgnoskillnet.ie/courses/advanced-excel__trashed/ SUMMARY:Advanced Excel DESCRIPTION:An intensive course focusing on functions and formulas and how to manage\, manipulate and extract data. Microsoft Excel Advanced Level.\n \nAdvanced Excel is all about understanding “why” items work in the wa y they do. This intensive course will prepare you for your continued lifel ong learning of Excel.\n\nParticipants who attend this course should have a good knowledge of Excel and should be using it on a daily basis. Candida tes will already have a working knowledge of functions such as IF and VLOO KUP. Candidates should know the difference between Absolute and Relative c ell referencing and how to create and use Defined Names. Candidates who do not know the above items should not attend this level and should attend a n Intermediate level first.\n\nThe course content will include the items l isted below. Items not listed here are covered at another level.\n\nNestin g functions within other functions.\n\nUse data validation to force compli ance with input standards.\n\nCreating dynamic dropdown lists.\n\nCreating Tables within Excel\n\nUsing Goal Seek.\n\nCreating an Array formula.\n\n Create and use a Pivot Table.\n\n·         Field Settings.\n\n·          Creating Formulas in Pivot Tables.\n\n·         Rearranging and filtering Pivot Tables.\n\n·         Creating Piv ot charts.\n\nProtect a document and specific cells.\n\nRecording a basic Macro and assign it to a macro button.\n\nDealing with error messages in f ormulas.\n\nUse the following Excel functions:\n\nIF\n\n·         IF AND (IF OR)\n\n·         Nesting IF Functions\n\n·          SUMIF\n\n·         SUMIFS\n\n·         COUNTIF\n\ n·         COUNTIFS\n\n·         VLOOKUP\n\n·          IFERROR\n\n·         INDIRECT\n\n·         FREQUE NCY\n\n·         MEDIAN\n\n·         LARGE\n\n·          SMALL\n\n·         STDEV\n\n \;\n\nTrainer: Gary M. Pheasey  -DTI\nmail: info@dti.ie\nThis course is currently full. Please r egister your interest for this course using the form below and we will let you know should a place become available. Thank you. LOCATION:HID Global\, Pairc Tionscail Na Tulaigh\, Baile na hAbhann\, Galwa y\, Ireland GEO:53.2527819;-9.514604599999984 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Pairc Tionscail Na Tulaigh\ , Baile na hAbhann\, Galway\, Ireland;X-APPLE-RADIUS=100;X-TITLE=HID Globa l:geo:53.2527819,-9.514604599999984 END:VEVENT BEGIN:VEVENT UID:73@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20151019 DTEND;VALUE=DATE:20151020 DTSTAMP:20151009T151842Z URL:https://www.southwestgnoskillnet.ie/courses/microsoft-project-core__tr ashed/ SUMMARY:Microsoft Project Core DESCRIPTION:\n\nTaught by experienced Project Managers - all PMP certified - this introduction to Microsoft Project will assist you in using the tool to prepare your project schedules.\n\nBy drawing on the Project Time Mana gement principles of the Guide to the Project Management Body of Knowledge (PMBOK Guide) and by using realistic case studies\, this course will give you the confidence to use Project to assist your scheduling work.\n\nAt t he end of this one-day course\, you will be able to define\, schedule and monitor tasks using a variety of Microsoft Project utilities and views.\n\ nThis course will prepare you for our next-level Microsoft Project course - Intermediate Microsoft Project 2010.\n\n \;\n\nTrainer:  Seamus Col lins – Velopi\n\nE-mail – Seamus.collins@velopi.com\n\nPhone: 021 240 6250 / 086 8102111\n\n \;\n\nThis course is currently full. Please reg ister your interest for this course using the form below and we will let y ou know should a place become available. Thank you.\n\n LOCATION:Killorglin\, Iveragh Road\, Killorglin\, Kerry\, Ireland GEO:52.1059837;-9.792419099999961 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killorglin:geo:52.1059837,-9.7 92419099999961 END:VEVENT BEGIN:VEVENT UID:63@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20151024 DTEND;VALUE=DATE:20151025 DTSTAMP:20151002T112345Z URL:https://www.southwestgnoskillnet.ie/courses/stakeholder-management-2__ trashed/ SUMMARY:Stakeholder Management DESCRIPTION: This full day course will introduce the concept of a stakehold er and explain how to categorize them in terms of their power\, influence and potential impact on your project or programme.\n\nYou will be introduc ed to stakeholder engagement planning and will appreciate the importance o f influencing stakeholders who are hostile to your work\, persuading them to take a more favourable view of your efforts. Particular emphasis will b e placing on managing upwards – how to create a better relationship with your manager - a key stakeholder. Included in this course is a summary of communications planning – a vital contributor to successful stakeholder management. We will also focus on how to deal with remote stakeholders – ones that you might never meet face-to-face. Definition of stakeholder and stakeholder management. Different types of stakeholder. Stakeholder I dentification. The Stakeholder Register (with exercise) Stakeholder Analys is Risk tolerances Stakeholder map (with exercise) Salience Model.\n\n&nbs p\;\n\nTrainer:  Seamus Collins – Velopi\n\nE-mail – Seamus.collins@v elopi.com\n\nPhone: 021 240 6250 / 086 8102111\n\n \;\n\nThis course i s currently full. Please register your interest for this course using the form below and we will let you know should a place become available. Thank you. LOCATION:Model Farm Rd\, Model Farm Rd\, Cork\, Cork\, Ireland GEO:51.88885399999999;-8.523395499999992 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Model Farm Rd\, Cork\, Cork \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Model Farm Rd:geo:51.88885399999999, -8.523395499999992 END:VEVENT BEGIN:VEVENT UID:72@southwestgnoskillnet.ie DTSTART:20151105T090000Z DTEND:20151105T113000Z DTSTAMP:20151030T113245Z URL:https://www.southwestgnoskillnet.ie/courses/hr-forum-3__trashed/ SUMMARY:HR Forum DESCRIPTION:The next HR Forum is scheduled for the 5th November\, 2015 in t he Lake Hotel\, Killarney at 9.00am\n\nThe following is the Agenda for the upcoming HR Forum:\n\n1. Work Place Relations\n\n2. Industrial Relations (Amendment) Act 2015\n\n3. Employee Assistance Programme\n\n4. Amendment t o the Organisation of Working Time Act 1997 in relation\nto sick leave and annual leave accrual.\n\n5. Employee Retention\n\n6. Recent Case Law find ings\n\n7. Attracting and Retaining Specific Skills Staff in the ‘Upturn ’ Environment\n\n8. Managing Poor Performers\n\n9. AOB. LOCATION:The Lake Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.05078;-9.506661300000019 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Lake Hotel:geo:52.0507 8,-9.506661300000019 END:VEVENT BEGIN:VEVENT UID:74@southwestgnoskillnet.ie DTSTART:20160111T093000Z DTEND:20160113T043000Z DTSTAMP:20151116T164636Z URL:https://www.southwestgnoskillnet.ie/courses/617__trashed/ SUMMARY:QQI Level 6 Certificate in Project Management DESCRIPTION:This course introduces you to Project Management and provides y ou with the skills and tools to ensure you can successfully plan\, manage and close your projects. Understand how to be proactive in your approach t o risk management. Identify mitigation and contingency plans to ensure you r project delivers within project constraints. Practice change control and status reporting to ensure your stakeholders expectation are managed.\nYo u will be supported in the preparation of your project and assignment to c omplete the FETAC/QQI certification.\n\nThis FETAC/QQI certified course is beneficial for those who are new or have just entered project management. The course provides an ideal introduction as a follow-up project and assi gnment in the workplace is required for certification. This ensures you ca n practice and apply the tools and techniques in the work environment.\n\n Trainer: To be confirmed.\n\n \;\n\nThis course is currently full. Ple ase register your interest for this course using the form below and we wil l let you know should a place become available. Thank you. END:VEVENT BEGIN:VEVENT UID:42@southwestgnoskillnet.ie DTSTART:20160119T093000Z DTEND:20160225T163000Z DTSTAMP:20160126T123250Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-qqi -level-6__trashed/ SUMMARY:QQI Level 6 Certificate in Supervisory Management DESCRIPTION:The aim of this five day programme is to equip learners with th e relevant critical knowledge and skills to strengthen and develop their p eople management skills in accordance with international best practice.\n\ nA key outcome of the programme is to deliver highly motivated supervisors and managers\, equipped with a range of skills\, knowledge\, tools and te chniques for leading\, developing and fostering highly motivated teams res ulting in increased productivity\, profitability and competitiveness.\n\nU nderstand the importance of availability of adequate and relevant informat ion and its use in effective decision making and be able to make strategic \, objective and timely decisions.\n\nLearning Outcomes:\n\n Understand th e importance of availability of adequate and relevant information and its use in effective decision making and be able to make strategic\, objective and timely decisions.\n Understand the means of recognising\, investigati ng and analysing managerial problems.\n Be able to practice a range of eff ective supervisory management skills.\n\nTrainer Details: To be confirmed. \n\n\n This course is currently full. Please register your interest for t his course using the form below and we will let you know should a place be come available. Thank you. END:VEVENT BEGIN:VEVENT UID:101@southwestgnoskillnet.ie DTSTART:20160203T093000Z DTEND:20160204T163000Z DTSTAMP:20160127T155141Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-3__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:This course provides you with a foundation in professional proj ect management principles. Based on the Project Management Institute’s G uide to the Project Management Body of Knowledge\, you will be taken throu gh the entire project lifecycle and will be introduced to the knowledge ar eas needed to manage any project effectively. Using a case study\, you wil l complete the necessary steps to comprehensively plan a project scope and schedule. You will learn how to identify and manage risks and how to mana ge stakeholder expectations via communication. On completion\, you will be familiar with key project management terminology and have the tools and t echniques required to start managing your own projects.\n\nTrainer:  Seam us Collins – Velopi\n\nE-mail – Seamus.collins@velopi.com\n\nPhone: 02 1 240 6250 / 086 8102111\n\nThis course is currently full. Please register your interest for this course using the Comment Box below and we will let you know should a place become available. Thank you. LOCATION:Model Farm Road\, Cork\, Cork\, Ireland GEO:51.8968917;-8.486315699999977 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Cork\, Cork\, Ireland;X-APP LE-RADIUS=100;X-TITLE=Model Farm Road:geo:51.8968917,-8.486315699999977 END:VEVENT BEGIN:VEVENT UID:75@southwestgnoskillnet.ie DTSTART:20160218T090000Z DTEND:20160218T110000Z DTSTAMP:20160216T103033Z URL:https://www.southwestgnoskillnet.ie/courses/hr-forum-4__trashed/ SUMMARY:HR Forum DESCRIPTION:The next HR Forum has been scheduled for the 18th Feb\, 2016 in the Lake Hotel\, Killarney from 9am to 11am.\n\n\nAgenda to follow.\n\nTh e HR Forum was established by South West Gnó Skillnet to afford HR manage rs the opportunity to network\, exchange knowledge\, documentation &\; also to provide updates on new legislation. The forum is an informal meeti ng which also allows HR Managers to share experiences\, challenges and inf ormation on various HR topics.\n\nThese forums meet on a quarterly basis o r alternatively a guest speaker is arranged for a specific topic of intere st.\n\nMembers are encouraged to collaborate in a very meaningful way thro ugh the sharing of information and experiences at these forums. The forums allow South West Gnó Skillnet to stay in touch with members and remain r esponsive to their needs.\n\nThe Forum is open to network members with a k een interest in HR issues. Please feel free to contact the network Manager if you are interested in joining the group.\n\nImportant Note:\nThe infor mation provided during the HR Forum is of a general\, broad\, and wide-spr ead nature and cannot substitute for the advice of a licensed professional . A competent authority with specialised knowledge is the only one who can address the specific circumstances of your predicament. LOCATION:The Lake Hotel\, Muckross Road\, Killarney\, Kerry\, Ireland GEO:52.05078;-9.506661300000019 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Lake Hotel:geo:52.05078,-9 .506661300000019 END:VEVENT BEGIN:VEVENT UID:76@southwestgnoskillnet.ie DTSTART:20160218T093000Z DTEND:20160226T163000Z DTSTAMP:20160209T131520Z URL:https://www.southwestgnoskillnet.ie/courses/qqi6-train-the-trainer__tr ashed/ SUMMARY:QQI Level 6 - Train the Trainer DESCRIPTION:\nQQI ACCREDITED LEVEL 6 [LEVEL 4 ON EUROPEAN FRAMEWORK OF QUAL IFICATIONS]\n\nOVERVIEW\n\nSix Units\nUnit 1 Theories of Training &\; A dult Learning\nUnit 2 The Role of The Trainer\nUnit 3 Training Needs Analy sis and Programme Design\nUnit 4 Preparing for Delivery\nUnit 5 Delivery & amp\; Assessment\nUnit 6 Evaluation of Training\n\n\nWHO IS THIS COURSE FO R?\n\nThis Train the Trainer programme is ideal for full time\, profession al\, part time\, casual\, recently appointed or aspirational trainers who want to master the skills\, knowledge and attitudes required to be an exce llent trainer in accordance with international best practice in adult lear ning while simultaneously achieving an accredited certification on the nat ional and European framework of qualifications.\n\n\nOBJECTIVES\n\nAt the end of this course participants will be able to:\n\n• Understand differe nt learning styles and prepare accordingly\n• Review and assess highly p articipatory training techniques.\n• Deliver facilitated training sessio ns\n• Work effectively with a range of learner groups and personalities. \n• Design\, deliver and evaluate a training programme effectively.\n• Assess their ‘comfort zone’ when delivering training and the impact i t has on learners.\n\n\nSUMMARY CONTENT\n• Key principles of best practi ce in adult learning\n• Honey &\; Mumford Learning Styles\n• Adult Learning Vs Traditional Education\n• Communication for Learning\n• Tra ining Needs Analysis\n• Designing &\; developing Training Plans\n• Participatory Training tools and techniques\n• Facilitation Skills\n• Presentation Skills\n• Handling Difficult Participants\n• Evaluating T raining &\; Self Evaluation\n\nHow will you learn?\n\nThis course is de livered using international best practice in adult learning. As a result t he programme highly participatory using a range of training tools\, method s and techniques to ensure that participants get the opportunity to share experiences and knowledge\, learn from each other and are given the opport unity to apply and practice the critical skills\, knowledge and attitudes required to be an excellent trainer.\n\nTrainer:\n\nhttp://www.mcx.ie\n\n& nbsp\;\n\nThis course is currently full. Please register your interest for this course using the Comment Box below and we will let you know should a place become available. Thank you. LOCATION:Kerry Technology Park\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Kerry Technology Park:geo:52.2713096,-9.69993 2499999932 END:VEVENT BEGIN:VEVENT UID:116@southwestgnoskillnet.ie DTSTART:20160302T093000Z DTEND:20160302T163000Z DTSTAMP:20160127T165154Z URL:https://www.southwestgnoskillnet.ie/courses/ms-project__trashed/ SUMMARY:MS Project DESCRIPTION:At the end of this one-day course\, you will be able to define\ , schedule and monitor tasks using a variety of Microsoft Project utilitie s and views. LOCATION:Killorglin\, Iveragh Road\, Co. Kerry\, Ireland GEO:52.1059251;-9.792714400000023 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killorglin:geo:52.1059251,-9.7927144000 00023 END:VEVENT BEGIN:VEVENT UID:137@southwestgnoskillnet.ie DTSTART:20160304T210000Z DTEND:20160305T171500Z DTSTAMP:20160216T113536Z URL:https://www.southwestgnoskillnet.ie/courses/coaching-in-different-cont exts__trashed/ SUMMARY:Coaching in Different Contexts DESCRIPTION:Programme Aims &\; Outlines\n\nThe aim of this module is to provide the learner with further knowledge of the issues associated with t he use of coaching in a number of different professional contexts e.g. org anisations\, businesses\, education and community. The module will focus o n the complexities of contracting in organisations\, the challenges of int ernal coaching\, systems thinking\, supervision and results from case stud ies/research.\n\nThe beginning of each day will allow time for connecting with each other and then there will be time for reflection at the end of e ach day. The days will be a mixture of knowledge inputs and practical acti vities.\n\nSession 1 - Coaching from a systems perspective\n\nSession 2 - The Complexity of the Coaching Contract\n\nSession 3 - The Role of the Int ernal Coach\n\nSession 4 - Coaching Supervision\n\nSession 5 - Coaching in Different Contexts e.g. educational\, community\, environments etc.\n\nEv aluation &\; Feedback\n\nFinal Reflection and Ending\n\nTrainer: Ailbhe Harrington &\; Associates Ltd.\nEmail: ailbheharrington@gmail.com LOCATION:Laois Education Centre\, Portlaoise\, Portlaoise\, Laois\, Ireland GEO:53.0368583;-7.301092100000005 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Portlaoise\, Portlaoise\, L aois\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Laois Education Centre:geo:53.03 68583,-7.301092100000005 END:VEVENT BEGIN:VEVENT UID:141@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20160309 DTEND;VALUE=DATE:20160311 DTSTAMP:20160302T171652Z URL:https://www.southwestgnoskillnet.ie/courses/excellence-in-people-manag ement__trashed/ SUMMARY:Excellence in People Management DESCRIPTION:Programme Aim\n\nThe aim of this two day programme is to provid e the essential skills\, knowledge and attitudes of senior managers to har ness the energies and expertise of their teams to achieve above average re sults and lead with a highly developed emotional intelligence.\n\nObjectiv es\n\nAt the end of this programme participants will be able to\n\n1. Desc ribe the attributes of excellent managers\n2. Recognise the value of two w ay communication for ensuring understanding.\n3. Foster a highly motivated working environment/culture\n4. Achieve a quantum leap in emotional intel ligence\n5. Facilitate highly participatory\, action orientated group disc ussions for problem solving/continuous improvement initiatives.\n6. Apply Situational Leadership model with emotional intelligence and delegate with confidence.\n\nUnit Plan\nThe programme will include the following units: \n3.1 Communication (one to one)\n3.2 The Excellent Manager &\; Culture Management\n3.3 Emotional Intelligence &\; Honey &\; Mumford’s Le arning Styles\n3.4 Group Facilitation\n3.5 Situational Leadership\n\nTrain er: http://www.mcx.ie/\n\nCourse Times:\nDay 1\, 9th March - 9.30am to 4.3 0pm\n\nDay 2\, 10th March - 9.00am to 3.45pm LOCATION:Meadowlands Hotel\, Oakpark \, Tralee\, Kerry\, Ireland GEO:52.28013869999999;-9.688399600000025 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Oakpark \, Tralee\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Meadowlands Hotel:geo:52.2801386999999 9,-9.688399600000025 END:VEVENT BEGIN:VEVENT UID:84@southwestgnoskillnet.ie DTSTART:20160314T090000Z DTEND:20160506T170000Z DTSTAMP:20160215T114356Z URL:https://www.southwestgnoskillnet.ie/courses/639__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be May 17th or 1 8th\, 2016. Participants will be required to attend one of these dates for assessment.\n\nKerry (Castlegregory) Training Course Dates 2016\n\nBlock 1 - March- 14th\, 15th &\; 16th\n\nBlock 2 - April - 25th\, 26th &\; 27th\n\nBlock 3 - May - 5th &\; 6th. LOCATION:Harbour House\, Scraggane\, Harbour House\, Scraggane Pier\,\, Fah amore\, \, Castlegregory\, Kerry\, Ireland GEO:52.30805834390631;-10.036439523925765 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Harbour House\, Scraggane P ier\,\, Fahamore\, \, Castlegregory\, Kerry\, Ireland;X-APPLE-RADIUS=100;X -TITLE=Harbour House\, Scraggane:geo:52.30805834390631,-10.036439523925765 END:VEVENT BEGIN:VEVENT UID:142@southwestgnoskillnet.ie DTSTART:20160408T090000Z DTEND:20160408T170000Z DTSTAMP:20160223T123423Z URL:https://www.southwestgnoskillnet.ie/courses/team-building__trashed/ SUMMARY:Team Building DESCRIPTION:Team Building Session – Leadership Team Promed\n\n\nIcebreake r\n\nIntroduce the purpose of the session. Icebreaker – create a future imagining – how do we want to operate as a team.\n\nLencioni’s Team Mo del \n\nTeam is taken through the components of high performing teams as p er the model.\n\nBuilding Trust\n\nWhat is your story? Not just your chron ology of jobs\, but what life events have left their mark and fashioned wh o you are now?\n\n\nListening for Resources \n\nThis is an active listenin g exercise. Each person shares an early memory and the participants listen for the speakers resources\, strengths\, values etc. in the memory and sh ares what they heard using specific listening phrases.\n\n\n\nMy Iceberg \ n\nPaired discussions to prepare for creating your own iceberg – nature\ ; life experiences\; assumptions\, perceptions and priorities\; observable behaviours\; external factors.\n\nEach person completes their own iceberg on flip chart paper and puts on the wall for everyone to see.\n\n\nWhat d o we need to keep doing\, stop doing\, start doing \n\nUsing principles of direct communication and respectful challenge. Sharing perspectives and u nderstanding different perceptual positions.\n\n Stating\, if appropriate\ , what you are asking the other person to change\n Feedback given with pos itive intent\n Fact\, not judgements or opinions\n Stating the impact on y ou\n\nHow can we as a team work together to create that future imagining?\ n\nWhat are my failures\, frustrations and fears?\n\nWhat behaviours are w e demonstrating right now that limit / get in the way?\n\nWhat beahviours are we demonstrating right now that support / facilitate?\n\n \n\nFrom Te am Building to Sustainable Action\nWhat happens next?\n\nTrainer - TBC LOCATION:Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.10635079999999;-9.78434029999994 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killorglin\, Co. Kerry\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Iveragh Road:geo:52.10635079999999,-9.784 34029999994 END:VEVENT BEGIN:VEVENT UID:144@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20160411 DTEND;VALUE=DATE:20160412 DTSTAMP:20160315T101535Z URL:https://www.southwestgnoskillnet.ie/courses/time-management__trashed/ SUMMARY:Time Management DESCRIPTION:Learning Objectives\n\n• Become an effective planner\n• Und erstand techniques for prioritising\n• Stay in control of short term dem ands and long term objectives\n• Understand what habits might get in the way\n\nCourse Outline\n\nTime Management as a Tool\n• The human brain\n • Principles of High Performance\n• The importance of Goals\n• Setti ng Priorities\n• The Urgent / Important Matrix\n\n\nPersonal Organisatio n\n• Self assessment\n• Time Management Tools and Techniques\n• Mana ging our Time Stealers\n\n\nTurning Ideas into Habits\n• Discuss – wha t are we going to commit to doing differently?\n• How can we sustain the se new habits?\n\nTrainer: TBA LOCATION:To be advised\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=To be advised:geo:52.05993530000001,-9.504 426500000022 END:VEVENT BEGIN:VEVENT UID:177@southwestgnoskillnet.ie DTSTART:20160425T090000Z DTEND:20160627T170000Z DTSTAMP:20160418T112353Z URL:https://www.southwestgnoskillnet.ie/courses/healthcare-professional-ca rers-training-programme__trashed/ SUMMARY:HealthCare Professional Carers Training Job Seeker Support Programm e DESCRIPTION:QQI Level 5 Care of the Older Person Component Certificate (5N2 706) and QQI Level 5 Care Skills Component Certificate (5N2770) along with certificates in Manual Handling\, CPR & Defibrillator\, Prevention of Eld er Abuse\, Infection Control & End of Life Care. LOCATION:St. Luke's Home Education Centre\, Castle Road\, Mahon\, Cork\, Ir eland GEO:51.8993116;-8.403898499999968 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castle Road\, Mahon\, Cork\ , Ireland;X-APPLE-RADIUS=100;X-TITLE=St. Luke's Home Education Centre:geo: 51.8993116,-8.403898499999968 END:VEVENT BEGIN:VEVENT UID:140@southwestgnoskillnet.ie DTSTART:20160425T091500Z DTEND:20160426T163000Z DTSTAMP:20160413T135603Z URL:https://www.southwestgnoskillnet.ie/courses/695__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle an d will be introduced to the knowledge areas needed to manage any project e ffectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how t o identify and manage risks and how to manage stakeholder expectations via communication. On completion\, you will be familiar with key project mana gement terminology and have the tools and techniques needed to manage your own projects.\n\n\n \;\n\nTrainer: Seamus Collins – Velopi\nE-mail – Seamus.collins@velopi.com\nPhone: 021 240 6250 / 086 8102111 LOCATION:Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.10635079999999;-9.78434029999994 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killorglin\, Co. Kerry\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Iveragh Road:geo:52.10635079999999,-9.784 34029999994 END:VEVENT BEGIN:VEVENT UID:193@southwestgnoskillnet.ie DTSTART:20160503T093000Z DTEND:20160518T163000Z DTSTAMP:20160427T102222Z URL:https://www.southwestgnoskillnet.ie/courses/advanced-build-online-busi ness__trashed/ SUMMARY:Advanced Build an Online Business Job Seeker Support Programme DESCRIPTION:Advanced Building an Online Business - 4 day Job Seeker Support Programme.\n\n \;\n\nDAY 1 – REVIEW YOUR ONLINE BUSINESS AM – FEE DBACK Analysis of your website/online business plan. Recommendations for i mprovement. Group brainstorming.\n\n PM – TRAFFIC AND PRESELLING -  Bui lding a Subscriber list Email Marketing Blogging.\n\n DAY 2 – SOCIAL MED IA 1 and WEB WRITING AM – SM1 Setting up a Facebook campaign. Setting up a Pinterest campaign. \n\nPM – WEB WRITING  - Basic rules for web cont ent writing. Home page revisited. Squeeze pages\, Sales pages\, Case studi es. \n\nDAY 3 – SOCIAL MEDIA 2 and SELLING ONLINE AM – SM2 LinkedIn – finding your customers Twitter – how to use it for your business Goo gle+ - set up and review of your Google business page. \n\nPM – SELLING ONLINE - Adding Affiliate links. Setting up an Online shop Case studies. \ n\nDAY 4 – CONVERTING VISITORS TO CUSTOMERS AM – GOOGLE ANALYTICS.  W hat to look for. How to keep Google happy. How to set tracking goals.  \n \nPM – FAST-TRACK SELLING - Paid advertising campaigns (Google Adwords). Online advertising sites Linking Online/Offline marketing. \n\n \;\n\ nParticipants will be able to nurture their business by applying the lesso ns learned during the programme\, and through the assistance of its profes sional after-course mentoring. \n\n \;\n\nThe dates for this training will be 3rd &\; 4th May\, 17th &\; 18th May\, 2016\, 2 days per week with four day Work Placement in between.\n\nDelivered by: In-Tuition Lear ning &\; Development LOCATION:In-Tuition Offices\, Town Park House\, Town Park Centre\, Tuam Roa d\, Galway\, Ireland GEO:53.2922176;-9.0187138 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Park House\, Town Park Centre\, Tuam Road\, Galway\, Ireland;X-APPLE-RADIUS=100;X-TITLE=In-Tuiti on Offices:geo:53.2922176,-9.0187138 END:VEVENT BEGIN:VEVENT UID:185@southwestgnoskillnet.ie DTSTART:20160510T090000Z DTEND:20160510T170000Z DTSTAMP:20160425T094515Z URL:https://www.southwestgnoskillnet.ie/courses/occupational-first-aid-ref resher__trashed/ SUMMARY:Occupational First Aid Refresher DESCRIPTION: \;\n\nRefresher courses are essential for certified First Aiders to keep up with developments in First Aid practice\, and to refresh skills that may be only intermittently used.  This one-day course is cer tified by Anderlift Safety Services and is applicable to participants who hold a current FETAC Level 5 certificate.\n\n\nObjectives\n\nOn completion of this course participants will be able to:\n\n demonstrate up-up-date p ractical First Aid skills\n explain new developments and practices in Firs t Aid\n\n \;\n\nOutline Programme\n\n\n Approach to First Aid situatio n: Scene Safety and Personal Protection\n\n\n\n Examination of casualty – Checking for vital signs: Primary/Secondary Survey of Casualty\n\n\n  Recovery position\n\n\n CPR Protocol and Use of Defibrillator\n\nCurrent CPR Protocol in cases of Cardiac Arrest and Use of Defibrillator.\n\n Ble eding and Wounds\n\nControl of bleeding – Use of Bandages and Dressings: Checking for Internal\n\nBleeding\n\n Sprains and Fractures\n\nDealing wi th sprains and both open and closed fracture situations.\n\n Medical Emerg encies including Diabetes\, Epilepsy and Asthma.\n\n\n\n Electrocution and Burns: Key steps in dealing with casualty suffering from either electrocu tion and burns (chemical of other).\n\n \n\nMethods of Training\n\nThis c ourse utilises a range of practical tasks and assessments to ensure partic ipants are actively involved in the training and can meet the standard req uired of a competent First Aider in the Workplace.\n\n \;\n\nCertifica tion is valid for 2 years after which time a further 1 day refresher will be required.\n\nThe cost to attend for Skillnet Members will be €65.00pp \n\nTrainer: Gerry Barry -  Anderlift\n\n\n \; LOCATION:The Lake Hotel\, Muckross \, Killarney\, Co. Kerry\, Ireland GEO:52.0598845;-9.511002299999973 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross \, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Lake Hotel:geo:52.0598845, -9.511002299999973 END:VEVENT BEGIN:VEVENT UID:196@southwestgnoskillnet.ie DTSTART:20160510T093000Z DTEND:20160525T163000Z DTSTAMP:20160504T140647Z URL:https://www.southwestgnoskillnet.ie/courses/advanced-build-online-busi ness-job-seeker-support-programme__trashed/ SUMMARY:Advanced Build an Online Business Job Seeker Support Programme DESCRIPTION: \;\n\nAdvanced Building an Online Business - 4 day Job See ker Support Programme.\n\nDAY 1 – REVIEW YOUR ONLINE BUSINESS AM – FEE DBACK Analysis of your website/online business plan. Recommendations for i mprovement. Group brainstorming.\n\n PM – TRAFFIC AND PRESELLING -  Bui lding a Subscriber list Email Marketing Blogging.\n\n DAY 2 – SOCIAL MED IA 1 and WEB WRITING AM – SM1 Setting up a Facebook campaign. Setting up a Pinterest campaign. \n\nPM – WEB WRITING  - Basic rules for web cont ent writing. Home page revisited. Squeeze pages\, Sales pages\, Case studi es. \n\nDAY 3 – SOCIAL MEDIA 2 and SELLING ONLINE AM – SM2 LinkedIn – finding your customers Twitter – how to use it for your business Goo gle+ - set up and review of your Google business page. \n\nPM – SELLING ONLINE - Adding Affiliate links. Setting up an Online shop Case studies. \ n\nDAY 4 – CONVERTING VISITORS TO CUSTOMERS AM – GOOGLE ANALYTICS.  W hat to look for. How to keep Google happy. How to set tracking goals.  \n \nPM – FAST-TRACK SELLING - Paid advertising campaigns (Google Adwords). Online advertising sites Linking Online/Offline marketing. \n\nParticipan ts will be able to nurture their business by applying the lessons learned during the programme\, and through the assistance of its professional afte r-course mentoring. \n\nThe dates for this training will be 10th\, 11th\, 24th &\; 25th May\, 2016\, 2 days per week with four day Work Placement in between.\n\nDelivered by: In-Tuition Learning &\; Development LOCATION:In-Tuition Offices\, Town Park House\, Town Park Centre\, Tuam Roa d\, Galway\, Ireland GEO:51.013532;-3.1096288999999615 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Park House\, Town Park Centre\, Tuam Road\, Galway\, Ireland;X-APPLE-RADIUS=100;X-TITLE=In-Tuiti on Offices:geo:51.013532,-3.1096288999999615 END:VEVENT BEGIN:VEVENT UID:162@southwestgnoskillnet.ie DTSTART:20160510T211500Z DTEND:20160517T163000Z DTSTAMP:20160413T142133Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-4__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Based on the Project Management Institute’s Guide to the Proj ect Management Body of Knowledge (PMBOK© Guide)\, you will be taken throu gh the entire project lifecycle and will be introduced to the knowledge ar eas needed to manage any project effectively. LOCATION:Bishopstown\, Cork\, Co. Cork\, Ireland GEO:51.8968917;-8.486315699999977 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Cork\, Co. Cork\, Ireland;X -APPLE-RADIUS=100;X-TITLE=Bishopstown:geo:51.8968917,-8.486315699999977 END:VEVENT BEGIN:VEVENT UID:173@southwestgnoskillnet.ie DTSTART:20160512T091500Z DTEND:20160512T163000Z DTSTAMP:20160413T145214Z URL:https://www.southwestgnoskillnet.ie/courses/762__trashed/ SUMMARY:MS Project Core DESCRIPTION:By drawing on the Project Time Management principles of the Gui de to the Project Management Body of Knowledge (PMBOK Guide) and by using realistic case studies\, this course will give you the confidence to use P roject to assist your scheduling work. LOCATION:Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.10635079999999;-9.78434029999994 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killorglin\, Co. Kerry\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Iveragh Road:geo:52.10635079999999,-9.784 34029999994 END:VEVENT BEGIN:VEVENT UID:125@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20160516 DTEND;VALUE=DATE:20160531 DTSTAMP:20160405T135248Z URL:https://www.southwestgnoskillnet.ie/courses/occupational-first-aid__tr ashed/ SUMMARY:Occupational First Aid DESCRIPTION:QQI Award (Minor) Level 5– Further Education & Training LOCATION:Inverin\, Galway\, Co. Galway\, Ireland GEO:53.270668;-9.056790500000034 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Galway\, Co. Galway\, Irela nd;X-APPLE-RADIUS=100;X-TITLE=Inverin:geo:53.270668,-9.056790500000034 END:VEVENT BEGIN:VEVENT UID:181@southwestgnoskillnet.ie DTSTART:20160518T090000Z DTEND:20160518T130000Z DTSTAMP:20160512T104057Z URL:https://www.southwestgnoskillnet.ie/courses/companies-act-2014-practic al-implications-presentation__trashed/ SUMMARY:Companies Act 2014: Practical Implications Presentation DESCRIPTION: \;\n\nThe Act presents a new set of Requirements for Compa nies and their advisors. CLS Chartered Secretaries are the experts in this field and can help companies quickly and efficiently comply.\n\nThis Semi nar will highlight the key changes and innovations of the Companies Act 20 14 and 20 practical points to consider.\n\n\n The conversion options for P rivate Limited Companies into the new Company Limited by Shares ("LTD") or into a Designated Activity Company ("DAC"). \n Audit Exemption. \n Unlimi ted Companies. \n District Court Extension. \n Directors Loans Rules. \n 2 0 Practical Tips to prepare for the Act.\n\n\nDelivered by: Conor Sweeney - www.clscharteredsecretaries.ie\n\nCost to South West Gnó Skillnet Membe rs - €95.00\n\nTimes - 9.00am to 1.00pm LOCATION:Aghadoe Heights Hotel & Spa\, Aghadoe\, Killarney\, Co. Kerry\, Ir eland GEO:52.0595517;-9.510891300000026 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Aghadoe\, Killarney\, Co. K erry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Aghadoe Heights Hotel & Spa:geo: 52.0595517,-9.510891300000026 END:VEVENT BEGIN:VEVENT UID:188@southwestgnoskillnet.ie DTSTART:20160526T090000Z DTEND:20160526T110000Z DTSTAMP:20160516T143302Z URL:https://www.southwestgnoskillnet.ie/courses/hr-forum-5__trashed/ SUMMARY:HR Forum DESCRIPTION: \;\n\nThe next HR Forum has been scheduled for the 26th Ma y\, 2016 in the Aghadoe Heights Hotel &\; Spa\, Killarney from 9am to 1 1am.\n\n\nAgenda to follow.\n\nThe HR Forum was established by South West Gnó Skillnet to afford HR managers the opportunity to network\, exchange knowledge\, documentation &\; also to provide updates on new legislatio n. The forum is an informal meeting which also allows HR Managers to share experiences\, challenges and information on various HR topics.\n\nThese f orums meet on a quarterly basis or alternatively a guest speaker is arrang ed for a specific topic of interest.\n\nMembers are encouraged to collabor ate in a very meaningful way through the sharing of information and experi ences at these forums. The forums allow South West Gnó Skillnet to stay i n touch with members and remain responsive to their needs.\n\nThe Forum is open to network members with a keen interest in HR issues. Please feel fr ee to contact the network Manager if you are interested in joining the gro up.\n\nImportant Note:\nThe information provided during the HR Forum is of a general\, broad\, and wide-spread nature and cannot substitute for the advice of a licensed professional. A competent authority with specialised knowledge is the only one who can address the specific circumstances of yo ur predicament. LOCATION:The Aghadoe Heights Hotel & Spa\, Aghadoe\, Killarney\, Kerry\, Ir eland GEO:52.0595517;-9.510891300000026 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Aghadoe\, Killarney\, Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Aghadoe Heights Hotel & Spa:geo: 52.0595517,-9.510891300000026 END:VEVENT BEGIN:VEVENT UID:153@southwestgnoskillnet.ie DTSTART:20160530T093000Z DTEND:20160530T170000Z DTSTAMP:20160524T110026Z URL:https://www.southwestgnoskillnet.ie/courses/time-management-2__trashed / SUMMARY:Time Management DESCRIPTION:Learning Objectives\n\n Become an effective planner\n Understan d techniques for prioritising\n Stay in control of short term demands and long term objectives\n Understand what habits might get in the way\n\n\n\n Course Outline\n\nTime Management as a Tool\n\n The human brain\n Principl es of High Performance\n The importance of Goals\n Setting Priorities\n Th e Urgent / Important Matrix\n\nPersonal Organisation\n\n Self assessment\n Time Management Tools and Techniques\n Managing our Time Stealers\n\nTurn ing Ideas into Habits\n\n Discuss – what are we going to commit to doing differently?\n How can we sustain these new habits\n\nTrainer: Mary Ann M cDonagh -Paybacksolutions\nE-mail – maryann.paybacksolutions@gmail.com\n Phone: 087 2845795\n\n \;\n\n \; LOCATION:The Muckross Park Hotel & Spa\, Muckross Road\, Killarney\, Kerry\ , Ireland GEO:52.05059809999999;-9.506644000000051 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Muckross Park Hotel & Spa: geo:52.05059809999999,-9.506644000000051 END:VEVENT BEGIN:VEVENT UID:229@southwestgnoskillnet.ie DTSTART:20160621T090000Z DTEND:20160622T170000Z DTSTAMP:20160609T090144Z URL:https://www.southwestgnoskillnet.ie/courses/present-high-impact-leader s-advanced-programme-3__trashed/ SUMMARY:Present with High Impact for Leaders DESCRIPTION:People may be:\n\n Already excellent presenters\, who know they could make a big difference to their company’s bottom line if they were just a tad better than they already are\n Excellent when it comes to pres entation ‘content’ but really do need to sharpen up their presentation delivery techniques and channel any anxiety and un-helpful energy they ma y have to better use\n Very good at making presentations\, but are getting a little stale and relying too much on their PowerPoint to do their prese nting for them\n Advanced presenters who would simply embrace a real stret ch to get them from being the best to brilliant\n\nLeaders aren’t like o ther people – at least not when it comes to giving a presentation.  Oth er people often try to get out of giving a presentation in any way they ca n\; they put off preparing for it until the last minute\, then fire up Pow erPoint\, and create slides that are just like the slides they’ve seen e very other presenter use.  They happily stand in the dark\, cede centre s tage to a screen on which they project those slides\, and more often than not\, read them word for word to audiences who furtively check their phone s or laptops. Other people are relieved simply to get through a presentati on without embarrassing themselves.\n\nHowever\, if you are a leader\, you must look and sound like a leader in every presentation you give.  There ’s too much riding on your performance\, your prestige\, your ability to command people’s attention and support\, the success of your project or your organisation\, to settle for being average.  One of the best ways t o position yourself as a leader in the eyes of others is to speak like a l eader.  You need to set yourself apart from other people.\n\nThis 2 day P resent with high Impact Programme\, for Leaders\, is designed to enhance a nd take your existing presentation skills to the next level.. It shows you how to become even more confident\, more commanding and a more compelling presenter.\n\nWhy sign up for ‘Present with High Impact for Leaders\, A dvanced Programme?\n\nThis Programme is about holding yourself to a higher standard\, demanding more of yourself\, knowing that simply being a good speaker isn’t good enough.  You want your presentations to advance the success of your company and to promote your own personal status.  In your role as leader\, you need to speak even better and come across more intel ligently than other people.  You need to let yourself shine through.\n\nT rainer: To be confirmed. LOCATION:TBA\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=TBA:geo:52.05993530000001,-9.5044265000000 22 END:VEVENT BEGIN:VEVENT UID:159@southwestgnoskillnet.ie DTSTART:20160621T091500Z DTEND:20160622T163000Z DTSTAMP:20160613T093438Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Based on the Project Management Institute’s Guide to the Proj ect Management Body of Knowledge (PMBOK© Guide)\, you will be taken throu gh the entire project lifecycle and will be introduced to the knowledge ar eas needed to manage any project effectively. LOCATION:Cork Business & Technology Park\, Model Farm Road\, Cork\, Ireland GEO:51.89208;-8.55359999999996 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Model Farm Road\, Cork\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Cork Business & Technology Park:geo:51.89 208,-8.55359999999996 END:VEVENT BEGIN:VEVENT UID:156@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20160622 DTEND;VALUE=DATE:20160623 DTSTAMP:20160524T110832Z URL:https://www.southwestgnoskillnet.ie/courses/time-management-3__trashed / SUMMARY:Time Management DESCRIPTION:Learning Objectives\n\n Become an effective planner\n Understan d techniques for prioritising\n Stay in control of short term demands and long term objectives\n Understand what habits might get in the way\n\n\n\n Course Outline\n\nTime Management as a Tool\n\n The human brain\n Principl es of High Performance\n The importance of Goals\n Setting Priorities\n Th e Urgent / Important Matrix\n\nPersonal Organisation\n\n Self assessment\n Time Management Tools and Techniques\n Managing our Time Stealers\n\nTurn ing Ideas into Habits\n\n Discuss – what are we going to commit to doing differently?\n How can we sustain these new habits\n\nTrainer: Mary Ann M cDonagh -Paybacksolutions\nE-mail – maryann.paybacksolutions@gmail.com\n Phone: 087 2845795\n\n\nCost to South West Gnó Skillnet Members will be €150.00 LOCATION:The Muckross Park Hotel & Spa\, Muckross Road\, Killarney\, Kerry\ , Ireland GEO:52.05059809999999;-9.506644000000051 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Muckross Park Hotel & Spa: geo:52.05059809999999,-9.506644000000051 END:VEVENT BEGIN:VEVENT UID:216@southwestgnoskillnet.ie DTSTART:20160629T093000Z DTEND:20160629T163000Z DTSTAMP:20160608T161131Z URL:https://www.southwestgnoskillnet.ie/courses/mi__trashed/ SUMMARY:Microsoft Excel Core Level DESCRIPTION:Course Aims &\; Objectives\n\nMicrosoft Excel is by far the most popular spreadsheet application in use today. Its uses span all secto rs within business\, industry or academia. At the end of the course partic ipants will have a solid knowledge of how to set up and manipulate data wi thin Excel. This Core level is important for anyone who wishes to go on to Intermediate and Advanced level at a later time.\n\nWho Should Attend?\n\ nParticipants on this course should have some familiarity with using a PC\ , mouse and keyboard. The class is designed for those who have little or n o knowledge of Excel or who have only been working on inputting data into a standard Excel spreadsheet.\n\nTrainer: To be confirmed. LOCATION:Fossa\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Fossa:geo:52.05993530000001,-9.50442650000 0022 END:VEVENT BEGIN:VEVENT UID:224@southwestgnoskillnet.ie DTSTART:20160630T093000Z DTEND:20160630T163000Z DTSTAMP:20171002T114015Z URL:https://www.southwestgnoskillnet.ie/courses/microsoft-excel-intermedia te-excel__trashed/ SUMMARY:Microsoft Excel Intermediate Level DESCRIPTION:Course Aims &\; Objectives\n\nAt the end of this course part icipants will have a better understanding of how formulas are constructed and will have a thorough knowledge of how to structure a spreadsheet and d atabase within Excel.\n\nWho Should Attend?\n\nThis course is specifically for those who already have some experience of Excel and know how to input data into a spreadsheet. It will specifically be of interest to those who are working on spreadsheets created by others but want to know how to set up and manage their own workbooks.\n\nTraining Provider: Direct Training Ireland LOCATION:Fossa\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Fossa:geo:52.05993530000001,-9.50442650000 0022 END:VEVENT BEGIN:VEVENT UID:226@southwestgnoskillnet.ie DTSTART:20160701T093000Z DTEND:20160701T163000Z DTSTAMP:20160609T101320Z URL:https://www.southwestgnoskillnet.ie/courses/microsoft-excel-intermedia te-level__trashed/ SUMMARY:Microsoft Excel Intermediate Level DESCRIPTION:Course Aims &\; Objectives\n\nAt the end of this course part icipants will have a better understanding of how formulas are constructed and will have a thorough knowledge of how to structure a spreadsheet and d atabase within Excel.\n\nWho Should Attend?\n\nThis course is specifically for those who already have some experience of Excel and know how to input data into a spreadsheet. It will specifically be of interest to those who are working on spreadsheets created by others but want to know how to set up and manage their own workbooks.\n\nTrainer: To be confirmed. LOCATION:Fossa\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Fossa:geo:52.05993530000001,-9.50442650000 0022 END:VEVENT BEGIN:VEVENT UID:164@southwestgnoskillnet.ie DTSTART:20160712T211500Z DTEND:20160713T163000Z DTSTAMP:20160504T132516Z URL:https://www.southwestgnoskillnet.ie/courses/754__trashed/ SUMMARY:Project Management Professional (PMP)® 2 Day Bridging Course for E xam Preparation DESCRIPTION:Have you taken a Project Management Professional (PMP) exam pre paration course in the past\, but have never got around to sitting the act ual PMP exam? Well this course is for you. LOCATION:Cork Business & Technology Park\, Model Farm Road\, Cork\, Ireland GEO:51.89208;-8.55359999999996 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Model Farm Road\, Cork\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Cork Business & Technology Park:geo:51.89 208,-8.55359999999996 END:VEVENT BEGIN:VEVENT UID:211@southwestgnoskillnet.ie DTSTART:20160905T091500Z DTEND:20160906T163000Z DTSTAMP:20160613T093342Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-5__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle an d will be introduced to the knowledge areas needed to manage any project e ffectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how t o identify and manage risks and how to manage stakeholder expectations via communication. On completion\, you will be familiar with key project mana gement terminology and have the tools and techniques needed to manage your own projects.\n\n\n \;\n\nTrainer: Seamus Collins – Velopi\nE-mail – Seamus.collins@velopi.com\nPhone: 021 240 6250 / 086 8102111 LOCATION:Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.10635079999999;-9.78434029999994 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killorglin\, Co. Kerry\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Iveragh Road:geo:52.10635079999999,-9.784 34029999994 END:VEVENT BEGIN:VEVENT UID:238@southwestgnoskillnet.ie DTSTART:20160914T090000Z DTEND:20161027T173000Z DTSTAMP:20160616T144936Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-2__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be Nov 8th or 9t h 2016. Participants will be required to attend one of these dates for ass essment.\n\nKerry (Castlegregory) Training Course Dates 2016\n\n Block 1 - September  -  14\, 15\, 16\n Block 2 - October    -  4\, 5\, 6\n Block 3 - October    -  26\, 27\n\n \;\n\n \;\n\n \; LOCATION:Harbour House\, Scraggane\, Harbour House\, Scraggane Pier\,\, Fah amore\, \, Castlegregory\, Kerry\, Ireland GEO:52.30805834390631;-10.036439523925765 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Harbour House\, Scraggane P ier\,\, Fahamore\, \, Castlegregory\, Kerry\, Ireland;X-APPLE-RADIUS=100;X -TITLE=Harbour House\, Scraggane:geo:52.30805834390631,-10.036439523925765 END:VEVENT BEGIN:VEVENT UID:243@southwestgnoskillnet.ie DTSTART:20160922T090000Z DTEND:20160928T160000Z DTSTAMP:20160907T120730Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-level-6__trashed/ SUMMARY:Supervisory Management Skills Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n  \;\n\nOBJECTIVES\n\n Acquire the necessary skills\, knowledge and at titudes required to address the roles and responsibilities of a highly eff ective supervisor\n Demonstrate a range of supervisory and management ski lls that are essential for harnessing the energy of the team and achieve t he critical synergy required to surpass targets.\n Develop fundamental in terpersonal\, communication and facilitation skills that motivate and empo wer teams.\n Conduct Performance Conversations\n Achieve the confidence to deal with a variety of challenging situations and behaviours.\n Explor e effective work practices appropriate to the role as supervisor/line mana ger including the ability to train on a 1-2-1 basis and drive effective me etings.\n\n \;\n\nWHO IS THIS COURSE FOR?\nThe programme is designed f or adult learners who currently work or wish to work in a supervisory or m anagerialrole\, or a person who wishes to work in such a role\, on a casua l\, part time\, full time or professional basis in the private\, public an d/or third sectors in accordance with international best practice while si multaneously achieving an accredited certification on the national and Eur opean framework of qualifications. Learners with differing prior education al achievements and prior occupational experiences are encouraged to parti cipate in this programme.\n\nLevel 3 or equivalent life experience is a mi nimum entry requirement. No prior experience in supervisory management s r equired as all skills\, knowledge and attitudes will be provided on the pr ogramme to successfully complete assessment requirements. Computer literac y and access to work processing facilities is a distinct advantage though not essential to complete the written assessment part of the programme.\n\ nLearners on this programme share a passion for working with people in a l earner centred\, participatory and engaging manner and strive through cont inuous improvement to achieve excellence in their work environment and thu s enable success and profitability.\n\nMODULE DETAILS\nThis programme comp rises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1 . Supervisory Management\, 2. Operational Planning\, 3. Team Leadership an d 4. Organisational Skills\n\nDURATION\n5 days contact time but learners s hould note that they will require up to 40 hours own time development for course related tasks\, revision and assessments.\n\nTHE TRAINER\nMichael C ox - www.mcx.ie\n LOCATION:Tullagreen\, Carrigtwohill\, Co. Cork\, Cork\, Ireland GEO:51.91055009999999;-8.259963500000026 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Carrigtwohill\, Co. Cork\, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Tullagreen:geo:51.91055009999999 ,-8.259963500000026 END:VEVENT BEGIN:VEVENT UID:254@southwestgnoskillnet.ie DTSTART:20160926T093000Z DTEND:20160926T123000Z DTSTAMP:20160920T110945Z URL:https://www.southwestgnoskillnet.ie/courses/oral-health-oral-care__tra shed/ SUMMARY:Oral Health & Oral Care DESCRIPTION:ORAL HEALTH AND ORAL CARE IN THE RESIDENTIAL CARE SETTING\n\n\n DENTIAL CARE SETTING\n\nDuration: 3 hour. Morning Session 9.30am to 12.30p m. Afternoon Session 1.30pm to 4.30pm. \n\nThis course will be provided fo r those working with the older person in residential care settings and is suitable for Person in Charge/ Directors of Nursing/ Clinical Nurse Manage rs and Nurses.\n\nAim-\n\nThis course is designed to equip participants wi th oral health knowledge\, provide skills in oral health care and to help recognise factors that contribute to poor oral health of the older depende nt person in the residential care setting.\n\nLearning objectives-\n\nOral health\n\nCommon oral conditions of the elderly\n\nBarriers to oral care\ n\nCare of natural teeth\n\nCare of dentures\n\nOral health risk assessmen t\n\nOral care plans\n\nDental Treatment Services Scheme (GMS) entitlement s\n\nHIQA standards in relation to oral care\n\n \;\n\nPresented by- M aeve Fitzgerald - www.northridgehouse.ie LOCATION:Northridge House Education Centre\, St. Luke's Home\, Castle Road\ , Mahon\, Cork\, Ireland GEO:51.8993116;-8.403898499999968 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=St. Luke's Home\, Castle Ro ad\, Mahon\, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Northridge House Ed ucation Centre:geo:51.8993116,-8.403898499999968 END:VEVENT BEGIN:VEVENT UID:220@southwestgnoskillnet.ie DTSTART:20160927T090000Z DTEND:20160928T170000Z DTSTAMP:20160608T161756Z URL:https://www.southwestgnoskillnet.ie/courses/present-high-impact-leader s-advanced-programme-2__trashed/ SUMMARY:Present with High Impact for Leaders Advanced Programme DESCRIPTION:People may be:\n\n Already excellent presenters\, who know they could make a big difference to their company’s bottom line if they were just a tad better than they already are\n Excellent when it comes to pres entation ‘content’ but really do need to sharpen up their presentation delivery techniques and channel any anxiety and un-helpful energy they ma y have to better use\n Very good at making presentations\, but are getting a little stale and relying too much on their PowerPoint to do their prese nting for them\n Advanced presenters who would simply embrace a real stret ch to get them from being the best to brilliant\n\nLeaders aren’t like o ther people – at least not when it comes to giving a presentation.  Oth er people often try to get out of giving a presentation in any way they ca n\; they put off preparing for it until the last minute\, then fire up Pow erPoint\, and create slides that are just like the slides they’ve seen e very other presenter use.  They happily stand in the dark\, cede centre s tage to a screen on which they project those slides\, and more often than not\, read them word for word to audiences who furtively check their phone s or laptops. Other people are relieved simply to get through a presentati on without embarrassing themselves.\n\nHowever\, if you are a leader\, you must look and sound like a leader in every presentation you give.  There ’s too much riding on your performance\, your prestige\, your ability to command people’s attention and support\, the success of your project or your organisation\, to settle for being average.  One of the best ways t o position yourself as a leader in the eyes of others is to speak like a l eader.  You need to set yourself apart from other people.\n\nThis 2 day P resent with high Impact Programme\, for Leaders\, is designed to enhance a nd take your existing presentation skills to the next level.. It shows you how to become even more confident\, more commanding and a more compelling presenter.\n\nWhy sign up for ‘Present with High Impact for Leaders\, A dvanced Programme?\n\nThis Programme is about holding yourself to a higher standard\, demanding more of yourself\, knowing that simply being a good speaker isn’t good enough.  You want your presentations to advance the success of your company and to promote your own personal status.  In your role as leader\, you need to speak even better and come across more intel ligently than other people.  You need to let yourself shine through.\n\nT rainer: To be confirmed. LOCATION:TBA\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=TBA:geo:52.05993530000001,-9.5044265000000 22 END:VEVENT BEGIN:VEVENT UID:267@southwestgnoskillnet.ie DTSTART:20161109T090000Z DTEND:20161118T170000Z DTSTAMP:20161107T130939Z URL:https://www.southwestgnoskillnet.ie/courses/designing-food-safety-mana gement-systems-qqi-level-6__trashed/ SUMMARY:Designing Food Safety Management Systems QQI Level 6 DESCRIPTION:Have you done previous HACCP training at management level? Are you looking to expand your knowledge of HACCP and food safety systems? Thi s advanced HACCP course is just the programme for you. You will explore ho w risk assessment can provide food safety preventative controls and improv e systems and procedures\; investigate how food fraud can be a threat to y our business and understand your legal responsibilities.\n\nCourse Content :\n\n\nDay 1\n\n· The legal responsibilities applicable to a business\n\n · The role of the regulatory authority in your business\n\n· Work polici es and procedures food businesses and operatives need to adopt to comply w ith their legal responsibilities.\n\n· Food Hazards (CAMP) and risk asses sments\n\n· Identifying hazards\n\n· The role of temperature control in controlling microbial hazards\n\n· The role of food preservation\n\n· Sh elf life and food testing\n\n· The significance of potentially hazardous foods in a business\n\n· Assembling a multi-disciplinary  food safety HA CCP team\n\n· The role of training in HACC\n\n\nDay2\n\n· Risk assessmen t from food perspextive\n\n· Hazardous event and consequence\n\n· Risk m atrix\n\n· 12 steps od HACCP in context of codex principles.\n\n· Scope of hazard analysis\n\n· HACCP plan\n\n· Validation and verification\n\n · Validating CCP’s\n\n· Building a food safety verification system\n\n · Standard Operating Procedures (SOP’s)\n\n· Documentation control\n\n \nDay 3\n\n· TACCP\n\n· VACCP\n\n· Maintaining HACCP Systems\n\n· HACC P review\n\n· Impact analysis\n\n· Crisis Management\n\n· Root Cause An alysis\n\n \;\n\n Trend analysis· Treaceability· Stress testing\n\n ·  Audits &\; Internal Audits\n\n\nDay 4\n\n· Sample Questions\n\n· Class discussion regarding sample questions\n\n· Exam\n\nDates: 9th and 10th Nov\, 17th &\; 18th Nov\, 2016. 9am to 5pm.\n\nTrainer: Mary Daly - The Food Safety Company\n\n\n\n\n\n\n LOCATION:2 Eastgate Avenue\, Castleview\, Cork\, Ireland GEO:52.0247085;-8.858451899999977 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castleview\, Cork\, Ireland ;X-APPLE-RADIUS=100;X-TITLE=2 Eastgate Avenue:geo:52.0247085,-8.8584518999 99977 END:VEVENT BEGIN:VEVENT UID:260@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20161118 DTEND;VALUE=DATE:20161123 DTSTAMP:20161017T153255Z URL:https://www.southwestgnoskillnet.ie/courses/advanced-excel-2__trashed/ SUMMARY:Advanced Excel DESCRIPTION:Course Aims &\; Objectives\nThis intensive course will prepa re you for your continued lifelong learning of Excel.\n\nIt will concentra te on functions and formulas and how to manage\, manipulate and\nextract d ata. It will show you how to create complex formulas. It will teach you ho w\nto design and create large databases with inbuilt controls\, so that yo u and your\ncolleagues get the most from Excel.\n\nAt the end of this 3 da y course participants will know how to create\, manage\,\nmanipulate and i nterrogate Excel databases and how to administer these databases on\nan on going basis.\n\n\nCourse Outline\nOn days 1 and 2 we shall concentrate on learning the more advanced database and\nfunction elements needed by the g roup.\n\nOn days 2 and 3 the participants will be assigned working project s which they will\ncomplete with the assistance of the tutor.\nThese proje cts will include:\nCreating a database for the management and interrogatio n of the client feedback\nquestionnaires.\nCreating a database for the man agement and interrogation of the Accident reports and\nthe Sickness report s.\nCreating a database for the management and interrogation of the Discip line system\n\nThis course will run on Friday 18th\, Monday 21st and Tuesd ay 22nd November\, 2016.\n\nThe Trainer:\nGary M. Pheasey - Direct Trainin g Ireland LOCATION:Coláiste Uisce\, Béal an Átha\, Co. Mhaigh Eo\, Ireland GEO:54.11635949999999;-9.150154899999961 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Béal an Átha\, Co. Mhaigh Eo\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Coláiste Uisce:geo:54.1163594999 9999,-9.150154899999961 END:VEVENT BEGIN:VEVENT UID:249@southwestgnoskillnet.ie DTSTART:20161121T090000Z DTEND:20161125T160000Z DTSTAMP:20161121T162321Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-level-6-2__trashed/ SUMMARY:Supervisory Management Skills Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\n\nTHE TRAINER\nMichael Cox - www.mcx.ie\n LOCATION:Kerry Technology Park\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Kerry Technology Park:geo:52.2713096,-9.69993 2499999932 END:VEVENT BEGIN:VEVENT UID:269@southwestgnoskillnet.ie DTSTART:20161122T093000Z DTEND:20161207T163000Z DTSTAMP:20161116T163835Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-project-manage ment-programme__trashed/ SUMMARY:QQI Level 6 Project Management Programme DESCRIPTION: \;\n\nQQI Level 6 Project Management Programme - Job Seeke r Support Programme\n\n3.2       Duration\n\n\nThe QQI Project Manag ement Programme is delivered over six days.\n\n \;\n\n3.3       Programme Aim\n\nThe aim of the programme is to provide the critical skill s\, knowledge and attitudes to successfully and consistently deliver proje cts on time\, on budget and to a specified standard in accordance with QQI requirements at level 6 on the National Framework of Qualifications.\n\n  \n\n3.4       Objectives\n\nAt the end of this course participants will be able to:\n\n Understand the fundamental project management conce pts which define best practice in project management\n Recognise and work within the multi-disciplinary framework which surrounds projects\, paying particular attention to the triple constraints of time\, cost and scope\n List and define the five main processes through which a project passes f rom its initiation to its closure\n Deploy the key tools and techniques a ssociated with project management\n Monitor and evaluate projects.\n\n \ n\n3.5       Units\n\n Unit 1 Project Management Fundamentals\n Un it 2 Project Management Framework\n Unit 3 Project Management Processes\n Unit 4 Project Management Tools &\; Techniques\n Unit 5 Project Mana gement Review &\; Presentations\n\n \;\n\n3.6       Day Sched ule\n\nThe training programme will be divided into the following sessions each day:\n\n \;\n\nDay 1:   UNIT 1   Project Management Fundament als\n\n \;\n\n Distinguish between projects\, programmes and portfoli os\n Identify Primary Influencing Factors : Internal\, External and Tripl e Constraints\n Explain the significance of the project charter\n Define the range of potential project stakeholders and their places in the proje ct management process\n Describe different organisational structures and the impact each can have on the job of the PM\n Explain project life cycl e\n\nDay 2:   UNIT 2   Project Management Framework\n\n \;\n\n De fine the ten knowledge areas as presented by the globally recognised US ba sed Project Management Institute\n Outline the five processes common to a ll projects:\n\n \n\nDay 3:    UNIT 3  Project Management Processes\n \n \;\n\n Process 1 : Project Initiation and the critical role of the project charter\n Process 2 : Planning\;\n\nExamining the role and stand ard tools &\; techniques associated with subsidiary project management plans relating to - Scope\, Time\, Cost\, HR. This topic will be continued on Day 4\n\n \n\nDay 4:    UNIT 3  Project Management Processes Conti nued\n\n \;\n\n Continued from Day 3 : Continuing the Planning Proces s\;\n\nExamining the role and standard tools &\; techniques associated with other subsidiary project management plans relating to - Communication s\, Risk\, Quality\, Procurement and Stakeholder\n\n \;\n\n Process 3 : Executing\nExecuting the project plan paying particular attention to th e tools and techniques governing quality assurance\, HR management\, commu nications management and stakeholder management\n Process 4 : Monitoring and Controlling\n\nDuring the project life cycle\, project activities must be thoroughly monitored and controlled measuring performance against the plan and controlling deviations from the plan. The standard tools and tech niques deployed during this process including status reports\, earned valu e analysis will be examined.\n\n Process 5 : Closing the project\n\nOnce all the project requirements are achieved i.e. the project deliveries are in line with the acceptance criteria defined by the client\, the project w ill be duly accepted by the project sponsor. The variety of activities whi ch must take place during the closeout phase will be examined here includi ng the documenting of lessons learned.\n\n \;\n\n Bottom up vs Top Do wn estimates\n Constructing Risk Matrices\n Constructing RACI charts (Re sponsible\, Accountable\, Consulted\, Informed)\n PERT\, Gantt charts\, C PM (Critical Path Method)\n Performance Indicators : CPI\, SPI\, SV and C V\n Designing WBS (Work Breakdown Structures)                 \n\n \n\nDay 6:    UNIT 5  Material Review and Participant Presenta tions\n\nDates: 22nd\, 23rd\, 28th &\; 30th November\, 6th &\; 7th D ecember\, 2016\n\nTrainer: Sharon Fleming - MCX Training &\; Developmen t\n\n \; LOCATION:Waterford Chamber Building\, 2 George's Street\, Waterford\, Irela nd GEO:52.2616992;-7.113290699999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=2 George's Street\, Waterfo rd\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Waterford Chamber Building:geo:52. 2616992,-7.113290699999993 END:VEVENT BEGIN:VEVENT UID:264@southwestgnoskillnet.ie DTSTART:20161213T093000Z DTEND:20161213T163000Z DTSTAMP:20161017T160404Z URL:https://www.southwestgnoskillnet.ie/courses/advanced-excel-3__trashed/ SUMMARY:Advanced Excel DESCRIPTION:Course Aims &\; Objectives\nThis intensive course will prepa re you for your continued lifelong learning of Excel.\nIt will concentrate on functions and formulas and how to manage\, manipulate and\nextract dat a. It will show you how to create complex formulas. It will teach you how\ nto design and create large databases with inbuilt controls\, so that you and your\ncolleagues get the most from Excel.\n\n\nThe Trainer:\nGary M. P heasey - Direct Training Ireland LOCATION:Tionscail Na Tulaigh Páirc\, Inverin \, Galway\, Ireland GEO:53.24031129999999;-9.46554889999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Inverin \, Galway\, Ireland ;X-APPLE-RADIUS=100;X-TITLE=Tionscail Na Tulaigh Páirc:geo:53.24031129999 999,-9.46554889999993 END:VEVENT BEGIN:VEVENT UID:280@southwestgnoskillnet.ie DTSTART:20170120T090000Z DTEND:20170210T160000Z DTSTAMP:20170207T160741Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\n20/01\, 27/01\, 31/01\, 01/02 and 10/02\, 2017 .\n\nTRAINER:\nMCX Training &\; Development\n LOCATION:Manor West Hotel & Leisure Club\, Ratass\, Tralee\, Co. Kerry\, Ir eland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel & Leisure Club:geo: 52.2674564,-9.678397300000029 END:VEVENT BEGIN:VEVENT UID:308@southwestgnoskillnet.ie DTSTART:20170206T093000Z DTEND:20170316T163000Z DTSTAMP:20170214T114939Z URL:https://www.southwestgnoskillnet.ie/courses/communicate-lead-high-impa ct__trashed/ SUMMARY:Communicate & Lead with High Impact DESCRIPTION:Communicate &\; Lead with High Impact\n\nEssentially\, there are 3 key elements to the programme.\n\n 3 Day ‘Communicate and Lead w ith High Impact in the Workplace’ Masterclasses (detail below) – ideal ly Day 1 and day 2 follow consecutively\, or very close together.\n 1 x O ne to One Coaching/Mentoring sessions with each participant and myself\, t he Programme Facilitator each lasting 2 hours following masterclass 3\n O ptional - Final half day will involve the playback session with each of th e participants presenting to the overall leadership team (or a relevant se lection of the leadership team) for 10 – 15 mins max on their learnings\ , sharing their learnings on how they have grown personally and profession ally\, how the programme has enhanced their role and how has it has benefi ted South Doc. This is also an opportunity to discuss and agree sustainabi lity of the learnings beyond this programme.\n\nThis session will be follo wed by a short question and answer session and closes with agreement on ho w the objectives were met\, and a group discussion around what worked and what did not work and where to from here.  We will also look at what supp orts\, if any\, might be required going forward to sustain the learnings.\ n\n \;\n\n Communicate and Lead with High Impact – 3 Day masterclas ses\n\nOver the course of the three workshop days\, we will use a combinat ion of theory inputs and practice exercises to support the learning.  Usi ng your own day to day real life issues and challenges\, is our preference in helping you to know\, understand and integrate the concepts and models – and to be able to immediately apply them upon completion of the maste rclass.\n\nTherefore\, over the 3 days\, we will look to incorporate:\n\n High impact “real life” sessions working to practice and embed skills using specific scenarios based on a combination of case material from the workshops\, expert knowledge and personal challenges volunteered from you \n Understanding and recognition of the “speedbumps” that may come yo ur way on a day to day basis and how you might handle them more effectivel y than you might have done in the past\n\nIn terms of models and tools for you to use and take back to the workplace\, we will draw extensively from a theory of human development\, personality\, and communication known as Transactional Analysis (TA). It has concepts that can be learned and appli ed as tools for personal and professional growth and change.  The underly ing philosophy is one of mutual self-respect and caring and a belief in pe oples’ ability to be responsible\, think for themselves and make their o wn decisions.\n\nOne to One Coaching / Mentoring Session following each Ma sterclass\n\nPurpose / Benefits of the 1-to-1 Coaching / Mentoring Session s for each Participant following masterclasses 2 and 3\n\nFollowing the 3r d masterclass each participant will be invited to engage in an individual confidential 1-to-1 coaching / mentoring session for the purpose of:\n\n Integrating and deepening their learnings and offering them an opportunity to gain a deeper understanding and awareness of their own behaviours and reactions\, learn additional skills and/or be coached around anything that might have come up for them in the workshops.\n These coaching/mentoring sessions are totally confidential and have proven to be highly beneficial in all previous programmes that have been run in the past\n\n\n The bene fits of these sessions as part of this process\, include the safety and si mplicity participants will have with someone what they can trust and respe ct – a trusted sounding-board\, who can listen\, help talk through issue s or explore different perspectives on anything that’s going on for them at the moment.\n\n\n The coaching / Mentoring session can also bring the learnings from the programme to the next level of understanding– with d eeper exercises and discussion on how this relates specifically to them in terms of understanding more the people whom they interact with every day (both inside and outside of the work environment).\n\nWhy would participan ts engage in 1-to-1 Coaching Sessions for participants as part of the Comm unicate with High Impact Programme?\n\nThe International Coach Federation (ICF) defines coaching as: “An ongoing partnership that helps clients pr oduce fulfilling results in their personal and professional lives.  Throu gh the process of coaching\, clients deepen their learning\, improve their performance\, and enhance their quality of life”\n\n\nMy role\, as faci litator and coach\, is to build competency in the participant of being sel f-aware and paying attention to what is going on inside and well as outsid e. It's about asking the questions that don’t often get asked\, being li stened to and heard in a way and on levels that happens rarely and ultimat ely it’s about working together to draw out their own resourcefulness\, to create new possibilities and create an action plan that allows them to step forward throughout this journey and beyond with increased clarity &am p\; certainty .\n\n“What coaching does is it puts you in a relationship where you can explore what you want to do\, with a person who is obviously professional but not part of the organisation that you are part of.  It basically takes you out of the forest so that you can deal with the trees ”\n\nRequired Pre work / Pre-reading\n\n I invite participants to have a think about 2 examples over the past 2 – 3 weeks where they made an as sumption about other people on the basis of their behaviours – an assump tion about the person themselves or about their behaviour (without checkin g for clarity or the truth)\n Also\, to bring along some real live exampl es of communication and situations (good and bad) that they know could hav e been handled differently with a view to learning how it might be done di fferently.\n Consider some feedback you would like to give somebody\, but haven’t for whatever reason\, something you would like to ask for\, a c ourageous conversation you would like to have – something where it reall y would serve you to effectively name your truth…\n I ask that each par ticipant will complete the T.A. (PAC) Ego-gram Questionnaire\, which will also be sent to them in advance and takes about 10 minutes to complete. Th e explanation and understanding of same will happen on day one of the prog ramme (completing this in advance will save us time during the workshop)\n \nDates: 6th &\; 7th Feb\, 1st March\, 15th &\; 16th March\, 2017.\n Trainer: Mary T. Tierney\, Azurite Consulting.\n\n \n\n \; LOCATION:High Street\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=High Street:geo:52.05993530000001,-9.50442 6500000022 END:VEVENT BEGIN:VEVENT UID:287@southwestgnoskillnet.ie DTSTART:20170222T091500Z DTEND:20170223T163000Z DTSTAMP:20170208T123540Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-6__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle an d will be introduced to the knowledge areas needed to manage any project e ffectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how t o identify and manage risks and how to manage stakeholder expectations via communication. On completion\, you will be familiar with key project mana gement terminology and have the tools and techniques needed to manage your own projects.\n\n\n \;\n\nTraining Provider: www.velopi.com LOCATION:Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.10635079999999;-9.78434029999994 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killorglin\, Co. Kerry\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Iveragh Road:geo:52.10635079999999,-9.784 34029999994 END:VEVENT BEGIN:VEVENT UID:305@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20170227 DTEND;VALUE=DATE:20170228 DTSTAMP:20170130T145320Z URL:https://www.southwestgnoskillnet.ie/courses/basic-first-aid__trashed/ SUMMARY:Basic First Aid DESCRIPTION:Emergency First Aid / Basic Course\n\nAim / Objectives of the E mergency First Aid Course\nTo provide participants with the knowledge and skills to be able to assess a casualty and deal with emergencies before th e arrival of the Emergency Services.\n\nWho should attend? Persons who may be required to manage emergencies before the arrival of the Emergency Ser vices or Doctor.\n\nWhat is covered in the course?\nCasualty Assessment\, Vital Signs.\nThe unresponsive casualty – Recovery Position\nManagement of Chest Pain / Heart Attack\nCardiac Arrest and CPR.\nManagement of Choki ng – Conscious to Unconscious.\nRespiratory Emergencies – Asthma\nMana gement of bleeding for casualty on aspirin / warfarin - Shock\nRecognition and Management of Stroke.\nLow Blood Sugar – Diabetes.\nManagement of a seizure.\n\nMethodology: This course is a highly participative and intera ctive course where theory is followed by demonstration of skills and pract ical application by participants.\n\nCertification: Each participant is is sued with an Emergency First Aid Certificate.\n\nCourse Duration: 4.5 hour s. Times TBA\n\nTrainer: TBA\n\nAll course notes are provided and each par ticipant is given a personal face shield for CPR training to maintain hygi ene standards when working on the manikins.\n\n \; LOCATION:Tralee Road\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Tralee Road:geo:52.05993530000001,-9.50442 6500000022 END:VEVENT BEGIN:VEVENT UID:311@southwestgnoskillnet.ie DTSTART:20170227T093000Z DTEND:20170310T163000Z DTSTAMP:20170207T154745Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-2__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\n27th/28th Feb\, 1st/9th/10th March\, 2017\n\nT RAINER:\nMCX Training &\; Development\n LOCATION:Tullagreen\, Carrigtwohill\, Co. Cork\, Ireland GEO:51.9094919;-8.258940199999984 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Carrigtwohill\, Co. Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Tullagreen:geo:51.9094919,-8.2589401999 99984 END:VEVENT BEGIN:VEVENT UID:338@southwestgnoskillnet.ie DTSTART:20170320T093000Z DTEND:20170320T173000Z DTSTAMP:20170314T165308Z URL:https://www.southwestgnoskillnet.ie/courses/haccp-level-2-primary-food -safety__trashed/ SUMMARY:HACCP Level 2 Primary Food Safety DESCRIPTION:Level 2 HACCP Course in Food Safety is designed by the Environm ental Health Association of Ireland (EHAI) to give workers in the Food Ind ustry the knowledge of the process needed to maintain food safety in the w orkplace and comply with EU regulation 852/2004.\n\nWho should attend?\nAl l levels of employee who work in the food industry who are involved in foo d preparation\, service\, handling and storage. It is ideal for those work ing in professional kitchens\, hotels\, canteens\, nursing homes\, hospita ls\, delicatessens\, restaurants\, childcare\, as well as food producers. By law all food businesses are required to implement a food safety managem ent system and all employees are required to be trained in food safety and handling.\n\nCourse content\n\n Food Hazards\; Chemical\, Physical &\ ; Biological Hazards\n Cross contamination and how to prevent it\n High and low risk activities\n Monitoring Food Temperatures\n Food Safety Rec ords &\; Food Traceability\n Pest Control &\; Waste management\n D ealing with Food at risk from unhygienic practices\n Co-operating with en forcement officers\n Checking deliveries\n Food Sampling &\; Testing\ n HACCP\n\n \;\n\nDuration:                   9:30 – 5:30\nCertification:            EHAI (5 years)\nTrainer: Di ngle Cookery School\n\n \; LOCATION:Dromhall Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dromhall Hotel:geo:52.0517 308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:313@southwestgnoskillnet.ie DTSTART:20170321T093000Z DTEND:20170329T163000Z DTSTAMP:20170208T111029Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-3__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\n21st\, 22nd\, 23rd\, 28th &\; 29th March\, 2017.\n\nTRAINER:\nMCX Training &\; Development\n LOCATION:Clash East\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Clash East:geo:52.2713096,-9.699932499999932 END:VEVENT BEGIN:VEVENT UID:349@southwestgnoskillnet.ie DTSTART:20170321T093000Z DTEND:20170321T173000Z DTSTAMP:20170314T165435Z URL:https://www.southwestgnoskillnet.ie/courses/haccp-level-2-primary-food -safety-2__trashed/ SUMMARY:HACCP Level 2 Primary Food Safety DESCRIPTION:Level 2 HACCP Course in Food Safety is designed by the Environm ental Health Association of Ireland (EHAI) to give workers in the Food Ind ustry the knowledge of the process needed to maintain food safety in the w orkplace and comply with EU regulation 852/2004.\n\nWho should attend?\nAl l levels of employee who work in the food industry who are involved in foo d preparation\, service\, handling and storage. It is ideal for those work ing in professional kitchens\, hotels\, canteens\, nursing homes\, hospita ls\, delicatessens\, restaurants\, childcare\, as well as food producers. By law all food businesses are required to implement a food safety managem ent system and all employees are required to be trained in food safety and handling.\n\nCourse content\n\n Food Hazards\; Chemical\, Physical &\ ; Biological Hazards\n Cross contamination and how to prevent it\n High and low risk activities\n Monitoring Food Temperatures\n Food Safety Rec ords &\; Food Traceability\n Pest Control &\; Waste management\n D ealing with Food at risk from unhygienic practices\n Co-operating with en forcement officers\n Checking deliveries\n Food Sampling &\; Testing\ n HACCP\n\n \;\n\nDuration:                   9:30 – 5:30\nCertification:            EHAI (5 years)\nTrainer: Di ngle Cookery School\n\n \; LOCATION:Dromhall Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dromhall Hotel:geo:52.0517 308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:332@southwestgnoskillnet.ie DTSTART:20170322T083000Z DTEND:20170503T170000Z DTSTAMP:20170314T122540Z URL:https://www.southwestgnoskillnet.ie/courses/culinary-skills-programme_ _trashed/ SUMMARY:Culinary Skills Programme DESCRIPTION:Culinary Skills Programme\nThis is an intensive hands on progra mme aimed at chefs already working within the hospitality industry.\n\nBas ed completely on a solid foundation of culinary skills and techniques\,\nt his programme will strengthen learned culinary skills to enhance and hone the skillset of the participant.\n\nFollowing a need identified by industr y\, this programme has been purposely designed\, together with Head Chefs\ , and is absolutely geared towards Chefs in busy\, demanding kitchen envir onments.\n\nDuration:            1 Day a week for 6 weeks\n\nDa tes:                  22nd\, 29th March\, 5th\, 12th and 26th April\, 3rd May\, 2017.\n\nVenue:                 Ding le Cookery School\n\nTime:                    8:30am-5.0 0pm\n\nCost:                     €1\,500 per person\n                               €990 per pers on for South West Gnó Skillnet members LOCATION:Dingle Cookery School\, An Choill\, Dingle \, Co. Kerry\, Ireland GEO:52.1406613;-10.281868199999963 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=An Choill\, Dingle \, Co. K erry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dingle Cookery School:geo:52.140 6613,-10.281868199999963 END:VEVENT BEGIN:VEVENT UID:320@southwestgnoskillnet.ie DTSTART:20170322T091500Z DTEND:20170323T163000Z DTSTAMP:20170208T124324Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-8__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle an d will be introduced to the knowledge areas needed to manage any project e ffectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how t o identify and manage risks and how to manage stakeholder expectations via communication. On completion\, you will be familiar with key project mana gement terminology and have the tools and techniques needed to manage your own projects.\n\n\nTraining Provider: www.velopi.com LOCATION:Cork Business and Technology Park\, Model Farm Road\, Cork\, Irela nd GEO:51.88885399999999;-8.523395499999992 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Model Farm Road\, Cork\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Cork Business and Technology Park:geo:51. 88885399999999,-8.523395499999992 END:VEVENT BEGIN:VEVENT UID:275@southwestgnoskillnet.ie DTSTART:20170329T090000Z DTEND:20170512T173000Z DTSTAMP:20161214T122851Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-3__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be May 25th or 2 6th 2017. Participants will be required to attend one of these dates for a ssessment.\n\nKerry (Castlegregory) Training Course Dates 2016\n\n Block 1 - March  -  29th\, 30th &\; 31st\n Block 2 - April    -  24th\, 25th &\; 26th\n Block 3 - May    -  11th &\; 12th\n\n \;\n \nThe cost to SWG Skillnet members is €1\,550.00 (With additional €250 for those who wish to participate in the Mediators’ Institute of Irelan d assessment process). LOCATION:Harbour House\, Scraggane\, Harbour House\, Scraggane Pier\,\, Fah amore\, \, Castlegregory\, Kerry\, Ireland GEO:52.30805834390631;-10.036439523925765 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Harbour House\, Scraggane P ier\,\, Fahamore\, \, Castlegregory\, Kerry\, Ireland;X-APPLE-RADIUS=100;X -TITLE=Harbour House\, Scraggane:geo:52.30805834390631,-10.036439523925765 END:VEVENT BEGIN:VEVENT UID:295@southwestgnoskillnet.ie DTSTART:20170403T090000Z DTEND:20170403T163000Z DTSTAMP:20161219T165034Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-cert-project-managemen t-bridging-course__trashed/ SUMMARY:QQI Cert in Project Management – Bridging course DESCRIPTION:Convert your investment in project management training into a F urther Education and Awards Council (FETAC)/QQI component certificate in P roject Management by attending this one-day conversion course and completi ng the portfolio of project evidence.\n\nDuration: 1 day\n\nPDU’s: 7.5\n \n\nCourse Overview\n\nThis one-day course builds on your existing Project Management training\, recapping the material you have already learned to plan\, manage and close your projects successfully. You will understand ho w to be proactive in your approach to risk management. - identifying mitig ation and contingency plans to ensure your project delivers within project constraints. You will learn how to practice change control and status rep orting to ensure your stakeholders expectation are managed.\n\nYou will be supported in the preparation of your project and assignment to obtain thi s FETAC/QQI Certificate in Project Management.\n\n\nFor whom is this cours e suitable?\n\nMost two-day Project Management Essentials courses do not l ead to a recognized Project Management accreditation nor do they ensure at tendees use the training! Similarly\, some people who attend Velopi’s Pr oject Management Professional (PMP)® Preparation course find they do not have the required experience to be eligible to sit the PMP® exam itself o r they find they would prefer to take time to practice and fully understan d using the various tools and techniques described in the course.\n\nThis one-day course has been designed to accommodate both types of student and assist them on the Project Management ladder. The FETAC Component Certific ate does not require sitting a written exam. Students are assessed on prac tical assignments that are submitted as a portfolio of work. So attendees use a live project they are working on and complete a portfolio of evidenc e to show they have the skills in Project Management. This also ensures th at the attendees use the tools &\; techniques that they were trained in !\n\n\nLearning Outcomes\n\n Master project management skills\, concepts\ , tools and techniques\n\n\n Create\, structure and organize projects usi ng project management tools\n Be able to schedule project tasks and work packages effectively\n\n\n Estimate project cost &\; resource requirem ents\n Manage Project Risk and Communications\n\n\n Be proficient in Mon itoring and Controlling project phase\n Determine the lessons learned fro m the project\n FETAC/QQI certification in Project Management\n\nCourse C ontent \n\n Project Management Fundamentals\n Planning Projects\n\n Sco pe\n Time\n Cost\n Communications\n\n\n Risk Management\n Project Exe cution\n\n Change Management\n\n\n Project Monitoring and Control\n Pro ject Closure\n\n Lessons Learned\n Closeout Report\n\n\n Post course fo llow-up support\n\n\nPortfolio of Assessment\n\nIn order to gain a level 6 certification in Project Management students are required to complete the following portfolio of work:\n\n Skills Demonstration (8 parts)       70% of Total Marks \n Assignment                                      30% of Total Marks\n\nEach student shal l maintain a folder (collection of work) containing a hardcopy of all comp leted work\, including all eight skills demonstrations and the assignment. The folder shall be submitted to the tutor on the final course completion date for final grading.\n\nGrading\n\nPass 50 – 64%         Mer it 65 – 79%         Distinction 80 – 100%                                    \n\n\nAccreditation:\n\n Following successful completion the attendee will receive a FETAC/QQI Lev el 6 Component Certificate in Project Management\n\nTrainer:  TBA\n\n&nbs p\; LOCATION:Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.10635079999999;-9.78434029999994 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killorglin\, Co. Kerry\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Iveragh Road:geo:52.10635079999999,-9.784 34029999994 END:VEVENT BEGIN:VEVENT UID:360@southwestgnoskillnet.ie DTSTART:20170404T090000Z DTEND:20170404T120000Z DTSTAMP:20170322T152658Z URL:https://www.southwestgnoskillnet.ie/courses/customer-service-training- 2__trashed/ SUMMARY:Excellence in Customer Service Training DESCRIPTION: \;\n\nKATE O'SHEA SOLUTIONS in conjunction with SOUTH WEST GNÓ SKILLNET is bringing Excellence in Customer Service Training to Kill arney.\n\nTrainer: The World Renowned CONOR O'CONNELL OF TMI\n\nAs managem ent guru Peter Drucker once put it\, “The purpose of a business is to cr eate customers.”\n\nRecognizing and delivering upon customer expectation s is essential to building any successful business. To accomplish that\, o ne must offer a differentiated service valued by customers – both extern al and internal – and fulfill the promise consistently.\n\nTMI have unri valled global expertise and experience in service excellence to help you s hape and implement strategies to keep and extend your customer base.\nThey have been helping clients accomplish this for over 25 years\, all around the world. And\, they can help you achieve this\, too.\n\nKillarney and Ke rry have an Outstanding Reputation in Customer Service. Let's make it even more impressive and maintain our leading role.\n\nThis training is suitab le for all sectors - Retail\, Hospitality\, Accountacy\, Legal\, Etc.\n\nT o facilitate the continuity of business and attendance of all staff we hav e arranged two seperate 3 hour sessions.\n\nDate: 4th April\, 2017.\n Venu e: The Dromhall Hotel\, Killarney.\n Times: 9am to 12pm\n Cost: €50.00 p er person\n\nPlaces are limited and enquires/bookings should be made to:\n Kate O'Shea -  087 9436533 or info@kateosheasolutions.com\nSouth West Gn ó - 064 6636622 or info@southwestgno.com LOCATION:Dromhall Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dromhall Hotel:geo:52.0517 308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:324@southwestgnoskillnet.ie DTSTART:20170404T093000Z DTEND:20170404T163000Z DTSTAMP:20170306T153510Z URL:https://www.southwestgnoskillnet.ie/courses/intermediate-excel__trashe d/ SUMMARY:Intermediate Excel DESCRIPTION:Microsoft Excel\nIntermediate Level 2\n1 Day Course: 9:30am – 4:30pm\n\nCourse Aims &\; Objectives\nAt the end of this course partic ipants will have a better understanding of how formulas are constructed an d will have a thorough knowledge of how to structure a spreadsheet and dat abase within Excel.\n\nWho Should Attend?\nThis course is specifically for those who already have some experience of Excel and know how to input dat a into a spreadsheet. It will specifically be of interest to those who are working on spreadsheets created by others but want to know how to set up and manage their own workbooks.\n\nCourse Outline\nThe course content will include the items listed below.\nCharts\, Sheet Layout and Formatting are covered at Core level.\n Review of Excel Basics.\n Understanding th e difference between “relative” and “absolute” cell references.\n  Defined Names of cells and ranges and using the Name Manager.\n Und erstanding and using dates in calculations.\n Creating Custom formats f or dates and numbers.\n Using the IF function.\n Using VLOOKUP and H LOOKUP functions.\n Using the SUMIF(s)\, COUNTIF(s) and AVERAGEIF(s) fu nctions.\n Conditional Formatting.\n Working with Text and using com mon TEXT functions.\n Importing data from other sources.\n Understan d how to construct an effective database within Excel.\n Multilevel sor ting by more than one field.\n Retrieving records using autofilter\, cu stom and advanced filters.\n Prepare basic Pivot Tables.\n Understan d and use the key functions:\n\nNotes and exercise files will be provided on CD or via\nDropbox. The notes will cover Excel Core and Intermediate\nl evels. Ongoing email support is offered.\n\nTrainer: TBA LOCATION:Rathass\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Rathass:geo:52.2713096,-9.699932499999932 END:VEVENT BEGIN:VEVENT UID:363@southwestgnoskillnet.ie DTSTART:20170404T140000Z DTEND:20170404T170000Z DTSTAMP:20170322T152537Z URL:https://www.southwestgnoskillnet.ie/courses/excellence-customer-servic e-training__trashed/ SUMMARY:Excellence in Customer Service Training DESCRIPTION: \;\n\nKATE O'SHEA SOLUTIONS in conjunction with SOUTH WEST GNÓ SKILLNET is bringing Excellence in Customer Service Training to Kill arney.\n\nTrainer: The World Renowned CONOR O'CONNELL OF TMI\n\nAs managem ent guru Peter Drucker once put it\, “The purpose of a business is to cr eate customers.”\n\nRecognizing and delivering upon customer expectation s is essential to building any successful business. To accomplish that\, o ne must offer a differentiated service valued by customers – both extern al and internal – and fulfill the promise consistently.\n\nTMI have unri valled global expertise and experience in service excellence to help you s hape and implement strategies to keep and extend your customer base.\nThey have been helping clients accomplish this for over 25 years\, all around the world. And\, they can help you achieve this\, too.\n\nKillarney and Ke rry have an Outstanding Reputation in Customer Service. Let's make it even more impressive and maintain our leading role.\n\nThis training is suitab le for all sectors - Retail\, Hospitality\, Accountacy\, Legal\, Etc.\n\nT o facilitate the continuity of business and attendance of all staff we hav e arranged two seperate 3 hour sessions.\n\nDate: 4th April\, 2017.\n Venu e: The Dromhall Hotel\, Killarney.\n Times: 2pm to 5pm\n Cost: €50.00 pe r person\n\nPlaces are limited and enquires/bookings should be made to:\nK ate O'Shea -  087 9436533 or info@kateosheasolutions.com\nSouth West Gnó - 064 6636622 or info@southwestgno.com LOCATION:Dromhall Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dromhall Hotel:geo:52.0517 308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:367@southwestgnoskillnet.ie DTSTART:20170421T000000Z DTEND:20170421T140000Z DTSTAMP:20170412T151447Z URL:https://www.southwestgnoskillnet.ie/courses/1080__trashed/ SUMMARY:Social Media & The World of Digital Marketing DESCRIPTION:Dear Network Members\,\nThe Team at South West Gnó Skillnet ar e delighted to invite you to lunch in the\n\nKillarney Plaza Hotel - Frida y 21st April 2017 - 12pm to 2pm\n\nLooking forward to seeing you there!\n* ************************************************************************** ******************\n\nMarie Collins\, of Digipulse Marketing\, will be our guest speaker on the ever changing World of Digital Marketing. Marie\, a qualified Digital Marketer who is well used to working with Small Business es across all sectors\, will discuss the World of Digital Marketing in 201 7 and beyond.\n\n- Why must small businesses have a strong online presence ?\n- What is the difference between Digital Marketing &\; Social Media Marketing?\n- Where online should your business be seen?\n\nMarie will be just back from Social Media Summit\, Ireland’s largest gathering of Soci al Media professionals and international experts. She will share the lates t insights\, best practice and trends in the industry that are relevant in small business. Marie will also discuss Social Advertising\, particularly Facebook Ads\, and why you might consider setting aside a budget annually for this. LOCATION:Killarney Plaza Hotel\, Town Centre\, Killarney\, Co. Kerry\, Irel and GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Centre\, Killarney\, C o. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killarney Plaza Hotel:geo:52 .05993530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:353@southwestgnoskillnet.ie DTSTART:20170425T093000Z DTEND:20170425T173000Z DTSTAMP:20170308T131340Z URL:https://www.southwestgnoskillnet.ie/courses/haccp-level-2-primary-food -safety-3__trashed/ SUMMARY:HACCP Level 2 Primary Food Safety DESCRIPTION:Level 2 HACCP Course in Food Safety is designed by the Environm ental Health Association of Ireland (EHAI) to give workers in the Food Ind ustry the knowledge of the process needed to maintain food safety in the w orkplace and comply with EU regulation 852/2004.\n\nWho should attend?\nAl l levels of employee who work in the food industry who are involved in foo d preparation\, service\, handling and storage. It is ideal for those work ing in professional kitchens\, hotels\, canteens\, nursing homes\, hospita ls\, delicatessens\, restaurants\, childcare\, as well as food producers. By law all food businesses are required to implement a food safety managem ent system and all employees are required to be trained in food safety and handling.\n\nCourse content\n\n Food Hazards\; Chemical\, Physical &\ ; Biological Hazards\n Cross contamination and how to prevent it\n High and low risk activities\n Monitoring Food Temperatures\n Food Safety Rec ords &\; Food Traceability\n Pest Control &\; Waste management\n D ealing with Food at risk from unhygienic practices\n Co-operating with en forcement officers\n Checking deliveries\n Food Sampling &\; Testing\ n HACCP\n\n \;\n\nDuration:                   9:30 – 5:30\nCertification:            EHAI (5 years)\nTrainer:  Dingle Cookery School\n\n \; LOCATION:Dingle\, Dingle \, Co. Kerry\, Ireland GEO:52.14093889999999;-10.264013599999998 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Dingle \, Co. Kerry\, Irela nd;X-APPLE-RADIUS=100;X-TITLE=Dingle:geo:52.14093889999999,-10.26401359999 9998 END:VEVENT BEGIN:VEVENT UID:336@southwestgnoskillnet.ie DTSTART:20170428T093000Z DTEND:20170428T163000Z DTSTAMP:20170306T153706Z URL:https://www.southwestgnoskillnet.ie/courses/intermediate-excel-2__tras hed/ SUMMARY:Intermediate Excel DESCRIPTION:Microsoft Excel\nIntermediate Level 2\n1 Day Course: 9:30am – 4:30pm\n\nCourse Aims &\; Objectives\nAt the end of this course partic ipants will have a better understanding of how formulas are constructed an d will have a thorough knowledge of how to structure a spreadsheet and dat abase within Excel.\n\nWho Should Attend?\nThis course is specifically for those who already have some experience of Excel and know how to input dat a into a spreadsheet. It will specifically be of interest to those who are working on spreadsheets created by others but want to know how to set up and manage their own workbooks.\n\nCourse Outline\nThe course content will include the items listed below.\nCharts\, Sheet Layout and Formatting are covered at Core level.\n Review of Excel Basics.\n Understanding th e difference between “relative” and “absolute” cell references.\n  Defined Names of cells and ranges and using the Name Manager.\n Und erstanding and using dates in calculations.\n Creating Custom formats f or dates and numbers.\n Using the IF function.\n Using VLOOKUP and H LOOKUP functions.\n Using the SUMIF(s)\, COUNTIF(s) and AVERAGEIF(s) fu nctions.\n Conditional Formatting.\n Working with Text and using com mon TEXT functions.\n Importing data from other sources.\n Understan d how to construct an effective database within Excel.\n Multilevel sor ting by more than one field.\n Retrieving records using autofilter\, cu stom and advanced filters.\n Prepare basic Pivot Tables.\n Understan d and use the key functions:\n\nNotes and exercise files will be provided on CD or via\nDropbox. The notes will cover Excel Core and Intermediate\nl evels. Ongoing email support is offered.\n\nTrainer: TBA LOCATION:Rathass\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Rathass:geo:52.2713096,-9.699932499999932 END:VEVENT BEGIN:VEVENT UID:355@southwestgnoskillnet.ie DTSTART:20170515T093000Z DTEND:20170515T123000Z DTSTAMP:20170424T141250Z URL:https://www.southwestgnoskillnet.ie/courses/haccp-level-1-basic-course -food-hygiene__trashed/ SUMMARY:HACCP Level 1 Basic Course in Food Hygiene DESCRIPTION:This course covers the legal requirements of what staff are req uired to know before they start handling food.\nThis course is for those\ n·     With no previous experience\n·     With light food handling duties\n·     Performing low risk duties\nCourse Content:\n·      Food Safety Awareness\n·     Food Contamination and Prevention\n·     Safe Food Procedures\n·     Personal Hygiene\n·     HACCP – Hazard Analysis &\; Critical Control Points System\n·     Food Saf ety Law in Ireland\nUpon completion of this HACCP Level 1 training course participants will be able to:\n·     Identify the risks and hazards in food preparation\n·     Define food poisoning\, understand how it occ urs and the main causes of food contamination\n·     Explain the impor tance of correct storage\, preparation\, handling and cooking of food\n·      List the legal responsibilities of the food worker\n·     List the structural requirements of a food premises\n·     Recognise a pes t infestation and how to control it\n·     Explain the importance of c leaning and cleaning schedules\n·     Explain the purpose of HACCP\nCo urse details:\nDuration:         3 hr\nCertification:    Valid for  3 years - NHP certification\nTrainer: Dingle Cookery School\n\n LOCATION:Dingle\, Dingle\, Co. Kerry\, Ireland GEO:52.14093889999999;-10.264013599999998 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Dingle\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Dingle:geo:52.14093889999999,-10.264013599999 998 END:VEVENT BEGIN:VEVENT UID:372@southwestgnoskillnet.ie DTSTART:20170530T000000Z DTEND:20170530T140000Z DTSTAMP:20170509T142828Z URL:https://www.southwestgnoskillnet.ie/courses/lunchtime-coaching-session __trashed/ SUMMARY:A Lunchtime Coaching Session DESCRIPTION:South West Gnó Skillnet invites you to a lunchtime Coaching Se ssion delivered by Ailbhe Harrington on Tuesday 30th May in the Killarney Plaza Hotel.\n\nThe session will include a short exercise\, a live demonst ration of coaching and some thoughts regarding how coaching can strengthen competitiveness by attracting\, retaining and growing employees. There wi ll also be an opportunity to ask questions and inquire about how to train to become a coach.\n\nDate: 30th May\nVenue: Killarney Plaza\nRegistration :12pm\nStart: 12.15pm Sharp\n\n\n\n\nAilbhe Harrington is a skilled coach\ , trainer and facilitator and has achieved the Professional Certified Coac h credential (PCC) of the International Coach Federation.\n\n\n\nHer 25 ye ars of experience spans organisational development\, transformational coac hing\, third level education and enterprise development within the private \, public and not for profit sectors across Ireland\, Europe and USA.\n\n\ n\n\nIncluded among her clients are public sector bodies\, multinational c ompanies\, financial services\, pharmaceutical companies\, small businesse s and educational institutions.\n\n\n\n\n\nhttp://ailbheharrington.com LOCATION:Killarney Plaza Hotel\, Town Centre\, Killarney\, Co. Kerry\, Irel and GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Centre\, Killarney\, C o. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killarney Plaza Hotel:geo:52 .05993530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:370@southwestgnoskillnet.ie DTSTART:20170531T093000Z DTEND:20170531T163000Z DTSTAMP:20170517T145236Z URL:https://www.southwestgnoskillnet.ie/courses/intermediate-excel-3__tras hed/ SUMMARY:Intermediate Excel DESCRIPTION:Microsoft Excel\nIntermediate Level 2\n1 Day Course: 9:30am – 4:30pm\n\nCourse Aims &\; Objectives\nAt the end of this course partic ipants will have a better understanding of how formulas are constructed an d will have a thorough knowledge of how to structure a spreadsheet and dat abase within Excel.\n\nWho Should Attend?\nThis course is specifically for those who already have some experience of Excel and know how to input dat a into a spreadsheet. It will specifically be of interest to those who are working on spreadsheets created by others but want to know how to set up and manage their own workbooks.\n\nCourse Outline\nThe course content will include the items listed below.\nCharts\, Sheet Layout and Formatting are covered at Core level.\n Review of Excel Basics.\n Understanding th e difference between “relative” and “absolute” cell references.\n  Defined Names of cells and ranges and using the Name Manager.\n Und erstanding and using dates in calculations.\n Creating Custom formats f or dates and numbers.\n Using the IF function.\n Using VLOOKUP and H LOOKUP functions.\n Using the SUMIF(s)\, COUNTIF(s) and AVERAGEIF(s) fu nctions.\n Conditional Formatting.\n Working with Text and using com mon TEXT functions.\n Importing data from other sources.\n Understan d how to construct an effective database within Excel.\n Multilevel sor ting by more than one field.\n Retrieving records using autofilter\, cu stom and advanced filters.\n Prepare basic Pivot Tables.\n Understan d and use the key functions:\n\nNotes and exercise files will be provided on CD or via\nDropbox. The notes will cover Excel Core and Intermediate\nl evels. Ongoing email support is offered.\n\nTrainer: Gary M. Pheasey - Dir ect Training Ireland LOCATION:Aghadoe Heights Hotel\, Aghadoe \, Killarney\, Co. Kerry\, Ireland GEO:52.0595517;-9.510891300000026 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Aghadoe \, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Aghadoe Heights Hotel:geo:52.05 95517,-9.510891300000026 END:VEVENT BEGIN:VEVENT UID:340@southwestgnoskillnet.ie DTSTART:20170601T093000Z DTEND:20170602T163000Z DTSTAMP:20170306T144407Z URL:https://www.southwestgnoskillnet.ie/courses/facilitating-lean__trashed / SUMMARY:Facilitating Lean DESCRIPTION:Facilitating Lean\nThe Humanics that Make the Mechanics Work\nA tailor-made programme to suit your training requirements. This programme can facilitate senior managers\, middle managers\, line managers and super visors.\nAim\nThe aim of this programme is to provide the essential skills \, knowledge and attitudes of lean champions to harness the energies and e xpertise of their teams by achieving meaningful communication and facilita ting group problem solving sessions using best practice preferred problem solving techniques with a highly developed emotional intelligence.\nObject ives\nAt the end of the programme learners will be able to:\n\n\n Facilit ate focused and action orientated group discussions that have balanced par ticipation.\n List the attributes of excellent communicators &\; facil itators.\n Recognise the value of two-way communication for ensuring unde rstanding.\n Achieve a quantum leap in emotional intelligence which inclu des intrapersonal and interpersonal intelligences.\n Develop an empatheti c communicative approach by recognising different learning styles and bein g able speak their ‘language’.\n Motivate teams to embrace\, particip ate and drive continuous improvement/structured problem solving.\n\nTraine r: Michael Cox - MCX Training &\; Development LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:327@southwestgnoskillnet.ie DTSTART:20170607T091500Z DTEND:20170608T163000Z DTSTAMP:20170222T124421Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-9__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle an d will be introduced to the knowledge areas needed to manage any project e ffectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how t o identify and manage risks and how to manage stakeholder expectations via communication. On completion\, you will be familiar with key project mana gement terminology and have the tools and techniques needed to manage your own projects.\n\n\nTraining Provider: www.velopi.com LOCATION:Cork Business and Technology Park\, Model Farm Road\, Cork\, Irela nd GEO:51.88885399999999;-8.523395499999992 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Model Farm Road\, Cork\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Cork Business and Technology Park:geo:51. 88885399999999,-8.523395499999992 END:VEVENT BEGIN:VEVENT UID:343@southwestgnoskillnet.ie DTSTART:20170626T093000Z DTEND:20170706T163000Z DTSTAMP:20170306T145941Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-4__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\n26th &\; 27th June\, 4th\, 5th &\; 6th J uly\, 2017.\n\nTRAINER:\nMCX Training &\; Development\n LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:382@southwestgnoskillnet.ie DTSTART:20170629T083000Z DTEND:20170629T123000Z DTSTAMP:20170619T105230Z URL:https://www.southwestgnoskillnet.ie/courses/abrasive-wheels-training__ trashed/ SUMMARY:Abrasive Wheels Training DESCRIPTION:Objectives\n\nOn completion of this training participants will be able to:\n\n List the legal requirements of working with abrasive whee ls\n Select appropriate abrasive wheels\n Correctly mount abrasive wheel s\n\nCourse Content\n\n Legislation including the Abrasive Wheels Regulat ions 1982\n Hazard Identification / Risk Assessment\n Causes of Accident s\n Methods of selection\, mounting\, storing and handling\n Methods of inspecting and testing\n Assembling and balancing components\n Functions of components used including:\n flanges\n washers\n bushes\n nuts use d in mounting\n tool rests\n Mounting and Dressing abrasive wheels\n\n&n bsp\;\n\nMethods of Training\n\nParticipants are presented with the theore tical aspects of Abrasive Wheels.\nPractical session will be incorporated\ n\nDuration: Half Day\n\nTraining Provider: Anderlift LOCATION:Mount Leader Industrial Estate\, Millstreet\, Co. Cork\, Ireland GEO:52.06013180000001;-9.064712099999952 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Millstreet\, Co. Cork\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Mount Leader Industrial Estate:geo:52.0601 3180000001,-9.064712099999952 END:VEVENT BEGIN:VEVENT UID:387@southwestgnoskillnet.ie DTSTART:20170629T093000Z DTEND:20170630T170000Z DTSTAMP:20170627T114844Z URL:https://www.southwestgnoskillnet.ie/courses/advanced-communication-ski lls-customer-care-healthcare__trashed/ SUMMARY:Advanced Communication Skills & Customer Care in Healthcare DESCRIPTION:\n\n\n \;\n\nWelcome – setting the context\n\n \;\n\n Module 1: Inherent Communication Style.\n\n\nGETTING IT RIGHT\, RIGHT FROM THE START – Excellence in front line care\n\nThe verbal/visual “hands hake” – presenting yourself/your service\n\nFacial expressions\, stanc e\, voice\, tone and pitch\n\nMatching and mirroring – establishing a re lationship\n\nWhat’s the difference in needs and wants?\n\n\n \;\n\n Module 2: Good Customer Care Components.\n\nCARING &\; EFFICIENT – es tablishing rapport with the patient/carer\n\nWhat is rapport? Why is it im portant? What’s Empathy?\n\nThe science of semiotics in the process\n\nA ctive- reflective- listening – not just hearing but listening\n\n“Chun k and check” – conducive information sharing\n\nApplying the Calgary-C ambridge ICE technique\n\nSafety netting – does the patient really under stand?\n\n\n \;\n\nModule 3: Telephone Call Handling.\n\nGOLDEN RULES OF CALL HANDLING – giving the same service\n\nApplying these skills to a non-visual situation – adapting the skills for the telephone\n\nDoes bo dy language matter on the phone?\n\nActive listening\, good questioning an d overcoming barriers\n\nWhat if the patient’s expectations are unrealis tic?\n\nNegotiating and persuading skills\,  2 handed solution finding\n\ n\n \;\n\nModule 4: Difficult Communications.\n\nMAINTAINING PROFESSIO NALISM - Dealing with difficult situations\n\nWhy do patients get angry? – what’s our experience?\n\nRecognising when it’s starting to go wro ng – not ignoring the signs\n\nDiscovering my reaction to anger – does it help or hinder?\n\nLEAPS\, PEACE\, Cooper Colour Codes – de-escalati on skills\n\nObserving a difficult phone call – what happened? What shou ld have happened?\n\n\n \;\n\nModule 5 : Looking After Ourselves.\n\nR ESILIENCE\n\nA little bit of mindfulness and stress management to keep us going\n\n\nREFLECTED LEARNING AND ASSESSMENT – what have you learned tod ay?\n\nTraining Provider - Prima Linea Training\n\n\n LOCATION:High Street\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=High Street:geo:52.05993530000001,-9.50442 6500000022 END:VEVENT BEGIN:VEVENT UID:385@southwestgnoskillnet.ie DTSTART:20170629T133000Z DTEND:20170629T163000Z DTSTAMP:20170619T105336Z URL:https://www.southwestgnoskillnet.ie/courses/abrasive-wheels-training-2 __trashed/ SUMMARY:Abrasive Wheels Training DESCRIPTION:Objectives\n\nOn completion of this training participants will be able to:\n\n List the legal requirements of working with abrasive whee ls\n Select appropriate abrasive wheels\n Correctly mount abrasive wheel s\n\nCourse Content\n\n Legislation including the Abrasive Wheels Regulat ions 1982\n Hazard Identification / Risk Assessment\n Causes of Accident s\n Methods of selection\, mounting\, storing and handling\n Methods of inspecting and testing\n Assembling and balancing components\n Functions of components used including:\n flanges\n washers\n bushes\n nuts use d in mounting\n tool rests\n Mounting and Dressing abrasive wheels\n\n&n bsp\;\n\nMethods of Training\n\nParticipants are presented with the theore tical aspects of Abrasive Wheels.\nPractical session will be incorporated\ n\nDuration: Half Day\n\nTraining Provider: Anderlift LOCATION:Mount Leader Industrial Estate\, Millstreet\, Co. Cork\, Ireland GEO:52.06013180000001;-9.064712099999952 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Millstreet\, Co. Cork\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Mount Leader Industrial Estate:geo:52.0601 3180000001,-9.064712099999952 END:VEVENT BEGIN:VEVENT UID:422@southwestgnoskillnet.ie DTSTART:20170829T090000Z DTEND:20170831T170000Z DTSTAMP:20170816T152115Z URL:https://www.southwestgnoskillnet.ie/courses/1176__trashed/ SUMMARY:FSPCA Preventive Controls for Human Food Course DESCRIPTION:FSPCA Preventive Controls for Human Food\nDuration:     3 da ys\nTime:     3 Days\, 09.00-17.00 (Days 1-2) 09.00-15.00 (Day 3)\n\nCo ntent:\nFood Safety Plan Overview\nGood Manufacturing Practices and other Pre-requisite Programs\nBiological Food safety Hazards\nChemical\, Physica l and Economically Motivated Food safety Hazards\nPreliminary Steps in Dev eloping a Food Safety Plan\nResources for Food safety Plans\nHazard Analys is and Preventive Controls Determination\nProcess Preventive Controls\nFoo d Allergen Preventive Controls\nSanitation Preventive Controls\nSupply Cha in Preventive Controls\nVerification and Validation Procedures\nRecord Kee ping Procedures\nRecall Plan\nRegulation overview cGMP\n\nTraining Provide r: SAI Global\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\ n\n\n\n\n\n\n\n\n\n\n\n\n\n LOCATION:Carlton Hotel Dublin Airport\, Old Airport Road\, Cloghran\, Dubli n Airport\, Co. Dublin\, Ireland GEO:53.42644809999999;-6.249909800000069 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Old Airport Road\, Cloghran \, Dublin Airport\, Co. Dublin\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Carlto n Hotel Dublin Airport:geo:53.42644809999999,-6.249909800000069 END:VEVENT BEGIN:VEVENT UID:366@southwestgnoskillnet.ie DTSTART:20170901T093000Z DTEND:20171027T163000Z DTSTAMP:20170816T100140Z URL:https://www.southwestgnoskillnet.ie/courses/healthcare-professional-ca rers-training-job-seeker-support-programme__trashed/ SUMMARY:HealthCare Professional Carers Training Job Seeker Support Programm e DESCRIPTION:HealthCare Professional Carers Training Programme\n\nApplicants must be in receipt of Job Seekers / Social Welfare payment to qualify for entry\n\nCourse Content: \n\n QQI Level 5 Care of the Older Person\n QQ I Level 5 Care Skills\n Manual Handling (Including Patient Handing)\n CP R and Defib. (Irish Heart Foundation)\n Elder Abuse Prevention Training\n Infection Control\n End of Life Care\n\n\n\n\nDay \nDate\nTopic \n\n\n1 \n01/09/17\nCare of the Older Person – 1\n\n\n2\n05/09/17\nCPR &\; De fibrillator Training\n\n\n3\n08/09/17\nCare of the Older Person – 2\n\n\ n4\n12/09/17\nManual/Patient Handling Training\n\n\n5\n15/09/17\nCare of t he Older Person – 3\n\n\n6\n19/09/17\nElder Abuse\, Infection Control\, End of Life Training\n\n\n7\n22/09/17\nCare of the Older Person – 4\n\n\ n8\n29/09/17\nCare Skills – 1\n\n\n9\n06/10/17\nCare of the Older Person – 5  \n\n\n10\n13/10/17\nCare Skills – 2\n\n\n11\n20/10/17\nCare Ski lls – 3\n\n\n12\n27/10/17\nCare Skills – 4\n\n\n\nOn successful comple tion of these courses\, learners will be awarded a QQI Level 5 Care of the Older Person Component Certificate (5N2706) and QQI Level 5 Care Skills C omponent Certificate (5N2770) along with certificates in Manual Handling\, CPR &\; Defibrillator\, Prevention of Elder Abuse\, Infection Control &\; End of Life Care. LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:406@southwestgnoskillnet.ie DTSTART:20170904T090000Z DTEND:20170912T170000Z DTSTAMP:20170816T094433Z URL:https://www.southwestgnoskillnet.ie/courses/culinary-skills-assistant- chef-course-job-seeker-support-programme__trashed/ SUMMARY:Culinary Skills Assistant Chef Job Seeker Support Programme DESCRIPTION:Conveniently situated in Carrigaline at the Cork Incubator Kitc hens\, we are now enrolling for our Culinary Skills course. The course is ideal and suitable for people interested in following a career in the cate ring industry\, employed in kitchens as assistants or those wanting to set up a food business. This programme is funded by South West Gnó Skillnet. \n\nOur aim is to equip catering assistants and those interested in cookin g with the necessary skills and knowledge to produce simple and tasty dish es in a professional and clever manner. With this as our objective\, atten dees will be able to understand\, contribute and productively assist in a busy kitchen.\n\nLead by trainer Brendan Russell\, the 4 day course will b e based in Cork Incubator Kitchens in Kilnagleary Industrial Estate\, Carr igaline\, and is free of charge to JOBSEEKERS.\n\nThis is a modern and sim ple approach to a course that will include food preparation across all maj or food groups including meat\, fruits\, vegetables\, pastry and courses f rom breakfast to dinner. It will also include food safety and safe work pr actices\, budgets and menu planning. Nutrition\, healthy eating and specia l diets will also be covered in this practical\, real and beneficial intro duction to the kitchen environment.\n\nCourse Name:       Culinary Sk ills – Assistant Chefs Course\n\nStart Date:            4th Se pt\, 2017.\n\nTime:                      9.00am – 5. 00pm\n\nDuration:              5 Classes + 2 Weeks Placement i n the Hospitality Industry (4th\, 5th\, 11th\, and 12th of Sept 2017. - on e date tba)\n\nVenue:                   Cork Incubator Ki tchens\, Unit 1\, Carrigaline Industrial Estate\, Kilnagleary\, Carrigalin e\n\nTuition Fee:           This programme is free of charge*\n\n *Applicants must be in receipt of Job Seekers / Social Welfare payment to qualify for entry\n\nAccreditation:      The Food Safety Company Certi ficate in Culinary Skills- Assistant Chef / Level 2 HACCP Food Safety Cert ificate.\n\n Contact: Brendan at 0876233088 / lubenconsultancy@gmail.com or Katie on 087 215 9431 / info@southwestgno.com\n\nModules\n\n Induction - Bread\n Sandwiches\n Starters (Hot &\; Cold)\n Stocks\, soups and sauces\n Meat Dishes\n Vegetarian Dishes\n Breakfast/Chutneys/Relishes \n Leftovers/Garnishing\n Pastry\n Citrus syrups/Smoothies/Juices\n\nIn cludes:\n\n Recipes\n Methods\n Production\n Costing\n Portion sizes\ n Wastage\n Presentation\n Healthy options\n\nWorkplace skills:\n\nPERS ONAL \n\n Appropriate dress\n Adaptability\n Reliability\n Punctuality \n Initiative\n Communication Skills\n\nPROFESSIONAL \n\n Product Knowl edge\n Proficiency in Basic Skills\n Organising Self/Work\n Follows Dir ections/Procedures\n Safe/Hygienic Work Practices\n Respect for Establis hment Property\n Anticipates Customer Needs\n Hospitality Skills\n Cost Conscious\n\n\n Safety Procedures\n LOCATION:Cork Incubator Kitchens\, Carrigaline Industrial Estate\, Kilnagea ry Road\, Carrigaline Co. Cork\, Ireland GEO:51.809091;-8.366960800000015 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Carrigaline Industrial Esta te\, Kilnageary Road\, Carrigaline Co. Cork\, Ireland;X-APPLE-RADIUS=100;X -TITLE=Cork Incubator Kitchens:geo:51.809091,-8.366960800000015 END:VEVENT BEGIN:VEVENT UID:404@southwestgnoskillnet.ie DTSTART:20170912T100000Z DTEND:20170912T163000Z DTSTAMP:20170816T100551Z URL:https://www.southwestgnoskillnet.ie/courses/telephone-triage-core-skil ls-3__trashed/ SUMMARY:Telephone Triage: Core Skills DESCRIPTION:This interactive study day provides participants with practical tools and\ntechniques to conduct safe and effective telephone triage. The programme is\nflexible and can be adapted to workplace requirements.\nOut comes/objectives- You will:\n\n \;\n\nExplore the advantages and risks of telephone triage.\nDemonstrate the general principles and core skills needed in managing a triage call in a safe and comprehensive manner.\nDisc uss what the essential components and minimum standard of a telephone tria ge protocol should contain.\nExplore documentation and legal issues.\nWork through triage situations via case scenarios/role play to consolidate lea rning.\nDiscuss support systems required for telephone triage in individua l areas.\n\n \;\n\nProgramme:\nWhy telephone triage\, pros and cons\nM anaging a triage call\, including\n- Establishing a helpful relationship a nd active listening.\n- Different questioning techniques\n- Structuring th e call\n- Dos and don’ts\nLegal implications\, including documentation.\ nOverview of common triage calls- covering main body systems : a Problem b ased approach\nCase scenario practice covering minor and major ailments an d long term health conditions as required by participant’s area of pract ice.\nSupport systems\; principles of writing protocols\, audit and a disc ussion of what is needed in individual areas.\n\n \;\n\nTrainer: Pract itioner Development UK Ltd. LOCATION:Hilliard House\, High Street\, Killarney\, Ireland GEO:52.06058059999999;-9.51015259999997 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=High Street\, Killarney\, I reland;X-APPLE-RADIUS=100;X-TITLE=Hilliard House:geo:52.06058059999999,-9. 51015259999997 END:VEVENT BEGIN:VEVENT UID:416@southwestgnoskillnet.ie DTSTART:20170913T080000Z DTEND:20170919T173000Z DTSTAMP:20170830T140827Z URL:https://www.southwestgnoskillnet.ie/courses/iso-90012015-lead-auditor- certification-training-course-irca-certified__trashed/ SUMMARY:ISO 9001:2015 Lead Auditor Certification Training Course | IRCA Cer tified DESCRIPTION:\n\n Course Overview Who is this course for?\nThis IRCA Certi fied ISO 9001 Lead Auditor Training Course is based on assisting and veri fying the competencies/capabilities of the Learner to be able to effective ly audit a completeQMS based on ISO 9001:2015 requirements with specific e mphasis of 2nd Party auditing [Customer/Supplier audits] and 3rd Party aud iting [Certification Bodies].\n\nDuring the delivery\, the Learner will co mplete a Consultant facilitated complete systematic audit of a QMS. The fa cilitated audit of the QMS\, will cover the full audit life cycle as defin ed by ISO 19011 and the Learner will have to demonstrate and be assessed o n the effective application of audit tools and techniques\,\n\n\nKey Cours e Learning Outcome Why this course is unique?\nWith an additional 5 hours of learning compared to our competitors\, we cover new and additional topi cs in more depth. We focus on auditing that provides Assurance that the Qu ality Management System meets the needs of the interested parties &\; o ur Learners are equipped to make higher quality insights for improved orga nizational performance.\n\n\nCourse Basics What is essential to know?\n\n This is a 5-day (45hr) learning event.\n Start/Finish Times: 08:00am – 17:30pm (each day) with an earlier finish on the final day at 2pm\n Prio r Learning Requirement: Learners are required to be familiar with ISO 9001 :2015 Requirements or have completed a recognised QMS Fundamentals course based on ISO 9001:2015 prior to registering for this course.\n\nTraining P rovider: Kelmac Group\n\nDates: 5 Days - 13th\, 14th\, 15th\, 18th &\; 19th Sept\, 2017.\n\n \;\n\n\n LOCATION:Louis Fitzgerald Hotel\, Naas Rd\, Newlands Cross\, Dublin 22\, Ir eland GEO:53.3077464;-6.404906200000028 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Naas Rd\, Newlands Cross\, Dublin 22\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Louis Fitzgerald Hotel:geo: 53.3077464,-6.404906200000028 END:VEVENT BEGIN:VEVENT UID:345@southwestgnoskillnet.ie DTSTART:20170913T090000Z DTEND:20171027T173000Z DTSTAMP:20170814T144017Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-4__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be Nov 9th or 10 th 2017. Participants will be required to attend one of these dates for as sessment.\n\nKerry (Castlegregory) Training Course Dates 2016\n\n Block 1 - Sept  -  13th\, 14th &\; 15th\n Block 2 - Oct    -  4th\, 5th &\; 6th\n Block 3 - Oct    -  26th &\; 27th\n\n \;\n\nThe c ost to SWG Skillnet members is €1\,550.00 (With additional €250 for th ose who wish to participate in the Mediators’ Institute of Ireland asses sment process). LOCATION:TBA\, Castlegregory\, Co. Kerry\, Ireland GEO:52.25346510000001;-10.020721800000047 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castlegregory\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=TBA:geo:52.25346510000001,-10.02072180 0000047 END:VEVENT BEGIN:VEVENT UID:401@southwestgnoskillnet.ie DTSTART:20170913T100000Z DTEND:20170913T163000Z DTSTAMP:20170703T103324Z URL:https://www.southwestgnoskillnet.ie/courses/telephone-triage-core-skil ls-2__trashed/ SUMMARY:Telephone Triage: Core Skills DESCRIPTION:This interactive study day provides participants with practical tools and\ntechniques to conduct safe and effective telephone triage. The programme is\nflexible and can be adapted to workplace requirements.\nOut comes/objectives- You will:\n\n \;\n\nExplore the advantages and risks of telephone triage.\nDemonstrate the general principles and core skills needed in managing a triage call in a safe and comprehensive manner.\nDisc uss what the essential components and minimum standard of a telephone tria ge protocol should contain.\nExplore documentation and legal issues.\nWork through triage situations via case scenarios/role play to consolidate lea rning.\nDiscuss support systems required for telephone triage in individua l areas.\n\n \;\n\nProgramme:\nWhy telephone triage\, pros and cons\nM anaging a triage call\, including\n- Establishing a helpful relationship a nd active listening.\n- Different questioning techniques\n- Structuring th e call\n- Dos and don’ts\nLegal implications\, including documentation.\ nOverview of common triage calls- covering main body systems : a Problem b ased approach\nCase scenario practice covering minor and major ailments an d long term health conditions as required by participant’s area of pract ice.\nSupport systems\; principles of writing protocols\, audit and a disc ussion of what is needed in individual areas.\n\n \;\n\nTrainer: Pract itioner Development UK Ltd. LOCATION:Hilliard House\, High Street\, Killarney\, Ireland GEO:52.06058059999999;-9.51015259999997 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=High Street\, Killarney\, I reland;X-APPLE-RADIUS=100;X-TITLE=Hilliard House:geo:52.06058059999999,-9. 51015259999997 END:VEVENT BEGIN:VEVENT UID:233@southwestgnoskillnet.ie DTSTART:20170915T090000Z DTEND:20180115T171500Z DTSTAMP:20170619T124314Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-profession al-coaching-skills-2__trashed/ SUMMARY:ICF Certificate in Professional Coaching Skills DESCRIPTION:Gain a recognised professional qualification as a coach on our Professional Coaching Skills programme. You will develop the attitude skil ls and key competencies of an effective professional coach on our establis hed in-depth and highly experiential course.\n\nOur trainers are ICF-accre dited Master Certified and Professional Certified Coaches who also have ex tensive business and organisational experience. We also have an integrated mentor team who support participants on their learning journey.\n\n\nProg ramme Summary: \n\n\nMini-Lectures                                       Demonstrations                        Discussion groups\n\nObservation &\; Feedback                     Learning by doing                    Reflection and Exploration\n\nCo-Active Coaching Model                 Contracting                              Person Centred Approach\n\nExperiential Work                                NLP &\; TA                                 ICF Core Competencies\n \nEthics                                                   Supervision                              Personal Development\n\n \;\n\nProgramme Re cognition:\n\n135 ICF Approved Coach Specific Training Hours (ACSTH)\n\nPa rt of an ICF Accredited Coach Training Program (ACTP)\n\nDates: 15th-18th Sept\, 2017 / 13th-16th Oct\, 2017 / 10th-13th Nov\, 2017 / 8th-11th Dec\, 2017 / 12th-15th Jan\, 2018.\n\nTrainer:  Ailbhe Harrington &\; Associ ates Ltd.\n\nProgramme Fee for Skillnet Members: €3\,800 LOCATION:Laois Education Centre\, Portlaoise\, Co. Laois\, Ireland GEO:53.0328123;-7.298793299999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Portlaoise\, Co. Laois\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Laois Education Centre:geo:53.0328123,-7. 298793299999943 END:VEVENT BEGIN:VEVENT UID:283@southwestgnoskillnet.ie DTSTART:20170918T090000Z DTEND:20170919T170000Z DTSTAMP:20170904T112235Z URL:https://www.southwestgnoskillnet.ie/courses/present-high-impact-leader s-advanced-programme__trashed/ SUMMARY:Present with High Impact for Leaders Advanced Programme DESCRIPTION:People may be:\n\n Already excellent presenters\, who know the y could make a big difference to their company’s bottom line if they wer e just a tad better than they already are\n Excellent when it comes to pr esentation ‘content’ but really do need to sharpen up their presentati on delivery techniques and channel any anxiety and un-helpful energy they may have to better use\n Very good at making presentations\, but are gett ing a little stale and relying too much on their PowerPoint to do their pr esenting for them\n Advanced presenters who would simply embrace a real s tretch to get them from being the best to brilliant\n\nLeaders aren’t li ke other people – at least not when it comes to giving a presentation.  Other people often try to get out of giving a presentation in any way the y can\; they put off preparing for it until the last minute\, then fire up PowerPoint\, and create slides that are just like the slides they’ve se en every other presenter use.  They happily stand in the dark\, cede cent re stage to a screen on which they project those slides\, and more often t han not\, read them word for word to audiences who furtively check their p hones or laptops. Other people are relieved simply to get through a presen tation without embarrassing themselves.\n\nHowever\, if you are a leader\, you must look and sound like a leader in every presentation you give.  T here’s too much riding on your performance\, your prestige\, your abilit y to command people’s attention and support\, the success of your projec t or your organisation\, to settle for being average.  One of the best wa ys to position yourself as a leader in the eyes of others is to speak like a leader.  You need to set yourself apart from other people.\n\nThis 2 d ay Present with high Impact Programme\, for Leaders\, is designed to enhan ce and take your existing presentation skills to the next level.. It shows you how to become even more confident\, more commanding and a more compel ling presenter.\n\nWhy sign up for ‘Present with High Impact for Leaders \, Advanced Programme?\n\nThis Programme is about holding yourself to a hi gher standard\, demanding more of yourself\, knowing that simply being a g ood speaker isn’t good enough.  You want your presentations to advance the success of your company and to promote your own personal status.  In your role as leader\, you need to speak even better and come across more i ntelligently than other people.  You need to let yourself shine through.\ n\nTraining Provider: Azurite Consulting LOCATION:Killorglin\, Iveragh Road\, Killorglin\, Kerry\, Ireland GEO:52.1059837;-9.792419099999961 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killorglin:geo:52.1059837,-9.7 92419099999961 END:VEVENT BEGIN:VEVENT UID:450@southwestgnoskillnet.ie DTSTART:20170921T093000Z DTEND:20171026T163000Z DTSTAMP:20170920T100657Z URL:https://www.southwestgnoskillnet.ie/courses/training-delivery-evaluati on__trashed/ SUMMARY:Training Delivery and Evaluation DESCRIPTION:Training Delivery and Evaluation\n\nProgramme Aim: This program me has been designed to help enable participants to develop the knowledge and skills necessary to confidently deliver tailored and planned training programmes to a range of learners\, being able to assess and evaluate meth ods used while adhering to specific learning outcomes. On completion of th is programme participants will be capable of delivering a successful train ing programme to a group of learners\, fully understanding the whole train ing cycle process. This programme is also worth 15 credits towards the spe cial purpose award in Training and Development 6S3372\n\nParticipants of t his programme will:\n Have acquired the skills to understand the concep ts and theories that underline the delivery and evaluation of training\n  Understand how to out together a successful training programme includi ng the learning environment\, the trainer\, learning methodologies and gro up dynamics\n Be capable of delivering appropriate training content and materials using training aids\n Device appropriate evaluation tools\, techniques and approaches for a training\n Report on your training prog ramme including areas of success and improvements\n\nProgramme Content\n  Concepts and theories in adult education\n The Learning environment \, the trainer and learning methodologies\n Current legislations that i mpact adult education and delivery\n Evaluation models\, approaches\, t ools and techniques used to monitor training\n Appropriate training con tent\, materials and aids\n Delivering a training programme\n Provid ing constructive feedback\n Reporting on training programmes in-cluding identification of successes and improvement\n\nThis programme will run fo r 6 Contact Days (Thursdays) beginning on the 21st Sept and will require p articipants to complete some work in their own time.\n\nTraining Provider: HCT Learning\n\n \; LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 17308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:445@southwestgnoskillnet.ie DTSTART:20171002T090000Z DTEND:20171004T170000Z DTSTAMP:20170918T121134Z URL:https://www.southwestgnoskillnet.ie/courses/q30100-istqb-certified-tes ter-foundation-level__trashed/ SUMMARY:Q30100 ISTQB® Certified Tester: Foundation Level DESCRIPTION:Q30100 ISTQB® Certified Tester: Foundation Level\nDuration: 3 days\nCourse Overview\nA three day course including examination.\nSQS's Fo undation Certificate in Software Testing is based upon the foundation leve l syllabus published by the International Software Quality Testing Board ( ISTQB) and offers an internationally recognised qualification in software testing.\nWho should attend?\nTest Programme Manager\, Test Manager\, Requ irements Engineer\, Developer\, Functional Tester\, Agile Tester\, User Ac ceptance Tester\, Test Automation Specialist\, Performance Test Specialist \, Test Environments Specialist\, Security Testing Specialist\nPrerequisit es\nThe ISTQB Certified Tester Foundation Level course is appropriate for everyone involved in software testing. Pre-course notes are available for those unsure of the relevance of their background.\nCourse Objectives\nOn completion of this course\, attendees will be able to:\n Demonstrate an d implement effective testing techniques.\n Work to international stand ards and requirements.\n Demonstrate an understanding of the fundamenta l principles and terminology of software testing.\n Undertake testing t asks with a greater degree of confidence.\n Identify the required testi ng skills for recruitment and career development purposes.\n Prepare to sit the certificate exam and gain the qualification.\nRelated Certificati ons\n ISTQB® Certified Tester Foundation Level Extension: Agile Tester \n ISTQB Certified Tester Advanced Level Test Analyst\n ISTQB Certif ied Tester Advanced Level Test Manager\n ISTQB Certified Tester Advance d Level Technical Test Analyst\nCourse Outline\nThis three day course cove rs the following areas:\nFundamentals of Testing to include:\n Why is t esting necessary?\n What is testing?\n General testing principles\n  Fundamental test process\n The psychology of testing\n Ethic\n\n Testing throughout the life cycle:\n Software development models\n T est levels\n Test types: the targets of testing\n Maintenance testin g\n\nStatic techniques including:\n Reviews and test process\n Revie w process\n Static analysis by tools\n\nTest design techniques:\n Te st conditions and designing test cases\n Categories of test design tech niques\n Specification-based or black-box techniques\n Structure-bas ed or white-box techniques\n Experience-based techniques\n Choosing test techniques\n\nTest management:\n Test organisation\n Test plann ing and estimation\n Progress monitoring and control\n Configuration management\n Risk and testing\n Incident management\n\nTool support for testing:\n Types of test tools\n Effective use of tools: potent ial benefits &\; risks\n Introducing a tool into an organisation\nEx am\n Mock examination\; official examination\n\nFurther Information\nTo prepare attendees for the certification exam\nthere are frequent review q uestions and a mock\nexam held on the last day. Additionally\, to help the \nattendees with revision there are homework\nexercises on both day 1 and day 2.\nThe exam is held at 3pm on day 3 for 1 hour and is invigilated by the relevant exam board.\n\nTraining Provider: SQS.com LOCATION:Kerry Technology Park\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Kerry Technology Park:geo:52.2713096,-9.69993 2499999932 END:VEVENT BEGIN:VEVENT UID:457@southwestgnoskillnet.ie DTSTART:20171011T090000Z DTEND:20171012T170000Z DTSTAMP:20170926T135656Z URL:https://www.southwestgnoskillnet.ie/courses/statistical-process-contro l-cpv-continued-process-verification__trashed/ SUMMARY:Statistical Process Control - CPV (Continued Process Verification) DESCRIPTION:Introduction\nStatistical process control (SPC) is essentially a combination of two different but directly\nlinked statistical tools\; (a ) capability analysis\, (b) control charts. Capability analysis provides\n information on the ability of the process to meet specification\; while co ntrol charts must be\nused to ensure process stability and that the goal o f optimum capability\, is achieved at all\ntimes.\n\nSPC is used in all ma nufacturing industries\, and SPC control chart are also used to identify\n trending in laboratory data. In the pharmaceutical industry SPC is often r eferred to as\nContinued Process Verification (CPV). The FDA has identifie d CPV as an essential third\nphase of process validation\, providing “co ntinual assurance that the process remains in a\nstate of control (the val idated state) during commercial manufacture” – FDA Guidance for\nIndus try\, January 2011. This objective is achieved through the use of SPC cont rol charts.\nPharmaceutical plants worldwide are urgently gearing up to im plement control charts on the\nproduction line in order to meet the goals of CPV set by the FDA.\n\nCp/Cpk and Pp/Ppk are two sets of indices common ly used as measures of capability. There\nis a high degree of confusion ac ross manufacturing industry as to the relationship between\nthese two set of indices\, and the specific circumstances in which each of the two sets should\nbe used – they are frequently used incorrectly. Major emphasis w ill be placed during this\ncourse on providing delegates with a thorough u nderstanding as to why there are\ndifferences between the two set of indic es\, and their appropriate usage.\n\nStatistical process control is most u sually associated with measured product characteristics\;\nthe resulting d ata is usually known as variables data. However\, SPC also has a major rol e as a\ntool for the monitoring and control of manufacturing defects (comm only known as\nattributes). The control chart for attributes provides pers onnel with responsibility for quality\nof product with crucially important information\, which will assist them in controlling and\nreducing the inc idence of defects. There are four types of attribute control charts and us e of\nthese will be described during the training course.\n\nWhat's covere d?\nDay 1\n The objectives and benefits of SPC – assessing process pe rformance\, distinguishing\nspecial from common causes\n Introduction t o Statistics Underlying SPC\n Variation in manufacturing processes and its causes\; Calculation of basic statistics\nincluding standard deviation \n The normal and standard normal distribution and use of the normal ta bles to\ncalculate tail values\n Sampling distribution of the mean\n Process Capability Analysis\n Conducting process capability studies – identifying characteristics\, specifications\,\nand/or tolerances\n Distinguishing between natural process limits and specification limits\, and calculating\nprocess performance metrics including percent defective a nd PPM\n Calculating process capability indices Cp\, Cpk\, capability r atio\, and assessing process\ncapability\n Calculating process performa nce indices Pp and Ppk and assessing process\nperformance\n Process cap ability analysis involving non-normal data:\n Using Box-Cox and Johnson transformations\n Fitting non-normal distributions such as Weibull\, S mallest Extreme Value and\nLargest Extreme Value\n\nDay 2\n Variables C ontrol Charts\n Identifying and selecting characteristics for monitorin g by control chart\n Rational subgrouping\n Construction and interpr etation of the X-bar and R chart. Distinguishing between\ncommon and speci al causes using the rules for determining statistical control\n Individ ual and moving range charts\n The role of control charts in optimising capability – explanation of how the\ndifferences between Cp/Cpk and Pp/P pk arise.\n Attributes Control Charts\n The four attributes control charts\; p\, np\, c\, and u charts and when it is appropriate to\nuse them \n Laney p’ and Laney u’ charts to be used when the sample size is very large\n The advantages/disadvantages of attributes control charts versus variables control\ncharts.\n Interpreting the charts using the r ules for determining statistical control\n\nWho Should Attend?\n Produc t managers and team leaders\n Quality engineers\, process engineers and technicians\n Staff concerned with controlling and monitoring manufact uring processes\nWhat will I learn?\nParticipants achieve the following le arning outcomes from the programme\;\n Undertake capability analysis\, including analysis of non-normal data\, and understand\nthe meaning of the indices Cp/Cpk and Pp/Ppk\n Implement statistical process control meth ods in production\n Construct and interpret control charts for variable s and attributes\n Demonstrate understanding of the important relations hip between capability\nanalysis and process stability\, as observed on co ntrol charts\n Use Minitab software for data analysis and identifying t rends\n\nWhat are the entry requirements?\nParticipants don’t require a prior knowledge of statistics as the course will commence with a\nsession on basic statistics. However\, having knowledge of mathematics\, for examp le Pass\nLeaving Certificate level\, will be helpful in understanding the statistical concepts presented\non the course.\n\nIn-House Courses\nFor In -House courses\, the tutor will contact you in advance to discuss the cour se programme\nin more detail in order to tailor it specifically for your o rganisation.\n\nCourse Manual\nDelegates will receive a very comprehensive course manual written by the course tutor\,\nwhich explains the statistic s underlying SPC and worked examples of the calculation of\nprocess capabi lity analysis and the calculation of control chart limits. The manual will be\nprepared using data collected in advance from the company\, and the p articipants will\nundertake exercises in the manual using their own workpl ace data.\n\nWhat software do we use?\nMinitab will be demonstrated as par t of the training. Delegates are invited to bring a laptop\nloaded with ei ther Minitab 16\, Minitab 17\, or Minitab 18 and they will work through se veral\nMinitab exercises throughout the two days of the course. A free 30 day trial version of\nMinitab 18 is available on www.minitab.com. The cour se will also be beneficial to delegates\nwho are not in a position to brin g a laptop with Minitab.\n\nTraining Provider: SQT Training LOCATION:Alps\, Millstreet\, Co. Cork\, Ireland GEO:52.06013180000001;-9.064712099999952 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Millstreet\, Co. Cork\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Alps:geo:52.06013180000001,-9.064712099999 952 END:VEVENT BEGIN:VEVENT UID:390@southwestgnoskillnet.ie DTSTART:20171011T093000Z DTEND:20171020T163000Z DTSTAMP:20170913T143150Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-5__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\nDates: 11th\, 12th\, 13th\, 19th &\; 20th\, 2017.\n\nTRAINER:\nMCX Training &\; Development\n LOCATION:Tullagreen\, Carrigtwohill\, Co. Cork\, Cork\, Ireland GEO:51.91055009999999;-8.259963500000026 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Carrigtwohill\, Co. Cork\, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Tullagreen:geo:51.91055009999999 ,-8.259963500000026 END:VEVENT BEGIN:VEVENT UID:392@southwestgnoskillnet.ie DTSTART:20171017T093000Z DTEND:20171021T163000Z DTSTAMP:20170619T132626Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-6__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\nBeginning Oct 17th\, 2017 - further dates TBA. \n\nTRAINER:\nMCX Training &\; Development\n LOCATION:Rinn Ó gCuanach\, Dún Garbhán\, Co. Phort Láirge\, Ireland GEO:52.0936763;-7.620362699999987 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Dún Garbhán\, Co. Phort L áirge\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Rinn Ó gCuanach:geo:52.093676 3,-7.620362699999987 END:VEVENT BEGIN:VEVENT UID:438@southwestgnoskillnet.ie DTSTART:20171027T090000Z DTEND:20180419T170000Z DTSTAMP:20180123T094901Z URL:https://www.southwestgnoskillnet.ie/courses/1186__trashed/ SUMMARY:Certificate in Supervisory Management in a Manufacturing Organisati on DESCRIPTION: \;\n\n ‘Production Manufacturing Supervisor’ course f or operator/product builder staff who have moved/are moving into superviso r roles.\n\n \;\n\nOverview\n\nThe Level 6 Certificate in Supervisory Management develops high calibre professionals\, distinct in their abiliti es\, understanding\, skills and knowledge associated with a supervisory ro le in a manufacturing organisation. The programme uses an innovative blend of real-world situations to assist participants in exploring opportunitie s and managing the challenges of supervisory roles in a manufacturing envi ronment.\nParticipants will explore various theories and concepts developi ng a toolbox of skills that is valuable and readily usable and which will lead to advanced personal and interpersonal supervisory skills\, enhanced operational excellence &\; improved team performance. The Certificate i s a one semester (six months) part-time\, Level 6 Special Purpose Award Pr ogramme\, accredited by the Institute of Technology\, Tralee*. The Progamm e has been co-developed by IT Tralee and and Cork Institute of Technology incorporating both Institution’s academic expertise and industry partner s in manufacturing\, and is supported by South West Gno and South Kerry Sk illnets.\n\nProgramme Structure\n\nThe Programme is structured around 4 mo dules\, each at 5 ECTs (European Credit Transfer System)\,\nwhich comprise the four central pillars of the programme:\n\n1. Introduction to Manageme nt: Management Practice\nExplores organisation\, enterprise\, operations m anagement &\; quality control\, leadership &\; motivation\, team &am p\; time management.\n\n2. Introduction to Operations Excellence: Lean Pra ctitioner\nDelves into operational excellence and lean practice for proces s efficiency in a supervisory management position.\nAnalyses operational p rocess capability &\; performance through an operational excellence min d-set.\n\n3. Performance Management\nExplores performance management strat egies &\; techniques\, influencing behaviour &\; behaviour-oriented\ napproaches\, performance appraisal\, staff turnover &\; retention\, ex plaining &\; reducing turnover\, legal &\; ethical issues.\n\n4. Peo ple Management incl. Conflict &\; Mediation -\n Considers leadership sk ills in-house for supervisory management\, motivating people\, conflict ma nagement\n&\; mediation\, coaching &\; mentoring\, project managemen t from project initiation to close-out\, technical report writing\, presen tation &\; effective meeting skills.\n\nProgramme Delivery Schedule:\nI n consultation with organisations\, the course is a bespoke 6 month progra mme\, flexibly-delivered utilising a block-release mode (1\nday per week) for the delivery of four modules over a semester. This delivery mode was s pecifically designed to suit both the\nrequirements of working individuals and organisations releasing an individual to undertake an educational pro gramme.\n\nProgramme Start Date:\nLate October (Date TBC) with breakfast b riefing\, registration &\; orientation. All module delivery days will t ake place in the Institute of Technology Tralee\, North Campus. Refreshmen ts will be provided by the Institute at 11am and lunch will be provided at 1pm on campus for each day of training.\n\nModule 1 – Management Practi ce\nModule 2 – Operations Excellence\nModule 3 – Performance Managemen t\nModule 4 – People Management\n\n*Please note Dates are to be confirme d\n\n20 Days to be delivered one day per week over 6 months.\nAll classes run 9.00 am – 5.00pm and all exams take place between 2.00pm – 4.00pm. \n\nAssessment Strategy\nTo ensure continuous and progressive learning\, t he programme will make use of reflective logs\; reports and presentations in addition to\nclass-based exams\, problem solving challenges\, and a cap stone project requiring the learner to apply modules concepts to practical work setting.\n\n \; LOCATION:Institute of Technology Tralee\, North Campus\, Tralee\, Co. Kerry \, Ireland GEO:52.2867196;-9.672859700000004 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=North Campus\, Tralee\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Institute of Technology Tralee :geo:52.2867196,-9.672859700000004 END:VEVENT BEGIN:VEVENT UID:439@southwestgnoskillnet.ie DTSTART:20171101T090000Z DTEND:20171115T160000Z DTSTAMP:20170912T153851Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-5-implementing-f ood-safety-management-systems__trashed/ SUMMARY:QQI Level 5 Implementing Food Safety Management Systems DESCRIPTION:\nImplementing Food Safety Management Systems\n\n\n\nDo you wis h to up-skill and develop your knowledge of food safety and HACCP at manag ement level? If so then this programme is for you.\n\nRegardless of the fo od sector in which you work this programme will enable you to understand\, implement and review food safety management systems.\n\nOBJECTIVES OF THE PROGRAMME\n\nAt the end of the programme you will:\n\n Understand the co ncept of the HACCP principles\, hazard analysis and control measures\n Re cognise and understand the importance of the pre-requisite programme in un derpinning the food safety management system.\n Demonstrate knowledge of the legal requirements and relevant standards applicable to food businesse s\n Be competent in implementing and reviewing the food safety management system.\n\nCOURSE OUTLINE:\n\n Legal responsibilities\n The four food h azards\n QMP/GHP/PRP\n Staff training\n Hazard analysis\n Monitoring o f FSMS\n HACCP review\n\nCOURSE DURATION:\n\n 3 days with an exam (40% o f final marks)  at the end of the final day and a project due within one month of completion of the course (60%)\n\nTraining Provider: The Food Saf ety Company\n\n LOCATION:Vienna Woods Hotel\, Glanmire\, Glanmire Village\, Cork\, Ireland GEO:51.9179018;-8.394528900000068 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Glanmire\, Glanmire Village \, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Vienna Woods Hotel:geo:51.917 9018,-8.394528900000068 END:VEVENT BEGIN:VEVENT UID:485@southwestgnoskillnet.ie DTSTART:20171109T093000Z DTEND:20171214T163000Z DTSTAMP:20171106T154255Z URL:https://www.southwestgnoskillnet.ie/courses/training-delivery-evaluati on-2__trashed/ SUMMARY:Training Delivery and Evaluation DESCRIPTION:Training Delivery and Evaluation\n\nProgramme Aim: This program me has been designed to help enable participants to develop the knowledge and skills necessary to confidently deliver tailored and planned training programmes to a range of learners\, being able to assess and evaluate meth ods used while adhering to specific learning outcomes. On completion of th is programme participants will be capable of delivering a successful train ing programme to a group of learners\, fully understanding the whole train ing cycle process. This programme is also worth 15 credits towards the spe cial purpose award in Training and Development 6S3372\n\nParticipants of t his programme will:\n Have acquired the skills to understand the concep ts and theories that underline the delivery and evaluation of training\n  Understand how to out together a successful training programme includi ng the learning environment\, the trainer\, learning methodologies and gro up dynamics\n Be capable of delivering appropriate training content and materials using training aids\n Device appropriate evaluation tools\, techniques and approaches for a training\n Report on your training prog ramme including areas of success and improvements\n\nProgramme Content\n  Concepts and theories in adult education\n The Learning environment \, the trainer and learning methodologies\n Current legislations that i mpact adult education and delivery\n Evaluation models\, approaches\, t ools and techniques used to monitor training\n Appropriate training con tent\, materials and aids\n Delivering a training programme\n Provid ing constructive feedback\n Reporting on training programmes in-cluding identification of successes and improvement\n\nThis programme will run fo r 6 Contact Days (Thursdays) beginning on the 9th November\, 2017 and will require participants to complete some work in their own time.\n\nTraining Provider: HCT Learning\n\n \; LOCATION:The Gleneagle Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Irel and GEO:52.0516221;-9.506753000000003 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Gleneagle Hotel:geo:52 .0516221,-9.506753000000003 END:VEVENT BEGIN:VEVENT UID:442@southwestgnoskillnet.ie DTSTART:20171120T091500Z DTEND:20171121T163000Z DTSTAMP:20170913T135900Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-10__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle an d will be introduced to the knowledge areas needed to manage any project e ffectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how t o identify and manage risks and how to manage stakeholder expectations via communication. On completion\, you will be familiar with key project mana gement terminology and have the tools and techniques needed to manage your own projects.\n\n\n \;\n\nTraining Provider: www.velopi.com LOCATION:Boston Scientific\, Model Farm Road\, Cork\, Ireland GEO:51.88917499999999;-8.537314899999956 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Model Farm Road\, Cork\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Boston Scientific:geo:51.88917499999999,- 8.537314899999956 END:VEVENT BEGIN:VEVENT UID:489@southwestgnoskillnet.ie DTSTART:20171121T080000Z DTEND:20171121T103000Z DTSTAMP:20171031T102941Z URL:https://www.southwestgnoskillnet.ie/courses/preparing-organisation-gen eral-data-protection-regulation-gdpr__trashed/ SUMMARY:Preparing your Organisation for General Data Protection Regulation GDPR DESCRIPTION:by South West Gno Skillnet and South Kerry Skillnet\n\nTue 21 November\, 2017. 8:00 – 10:30a.m. in The Brehon Hotel\, Killarney.\nThi s seminar focuses on what businesses need to do in order to be prepared fo r the introduction of the General Data Protection Regulation (GDPR) in May 2018.\nAttendees will leave with a better understanding of the activities they need to undertake in their own business in preparation for GDPR.\n\n An overview of GDPR – what is it and why is it important\n\n How the da ta protection landscape is evolving under GDPR\n Understand how GDPR impa cts on current business practices\n Identify what changes are required in the business to be ready for GDPR\n How to create a GDPR readiness roadm ap for your business\n Examine the consequences of non-compliance for bus inesses\n\nSpeaker : Marie Murphy of Fort Privacy\n\nCOST: Free to memb ers\, €10 for non-members LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 17308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:467@southwestgnoskillnet.ie DTSTART:20171123T093000Z DTEND:20171123T163000Z DTSTAMP:20171002T142616Z URL:https://www.southwestgnoskillnet.ie/courses/ms-excel-intermediate-leve l__trashed/ SUMMARY:MS Excel Intermediate Level DESCRIPTION:Microsoft Excel\nIntermediate Level \n1 Day Course: 9:30am – 4:30pm\n\nCourse Aims &\; Objectives\nAt the end of this course partici pants will have a better understanding of how formulas are constructed and will have a thorough knowledge of how to structure a spreadsheet and data base within Excel.\n\nWho Should Attend?\nThis course is specifically for those who already have some experience of Excel and know how to input data into a spreadsheet. It will specifically be of interest to those who are working on spreadsheets created by others but want to know how to set up a nd manage their own workbooks.\n\nCourse Outline\nThe course content will include the items listed below.\nCharts\, Sheet Layout and Formatting are covered at Core level.\n Review of Excel Basics.\n Understanding the difference between “relative” and “absolute” cell references.\n  Defined Names of cells and ranges and using the Name Manager.\n Und erstanding and using dates in calculations.\n Creating Custom formats f or dates and numbers.\n Using the IF function.\n Using VLOOKUP and H LOOKUP functions.\n Using the SUMIF(s)\, COUNTIF(s) and AVERAGEIF(s) fu nctions.\n Conditional Formatting.\n Working with Text and using com mon TEXT functions.\n Importing data from other sources.\n Understan d how to construct an effective database within Excel.\n Multilevel sor ting by more than one field.\n Retrieving records using autofilter\, cu stom and advanced filters.\n Prepare basic Pivot Tables.\n Understan d and use the key functions:\n\nNotes and exercise files will be provided on CD or via\nDropbox. The notes will cover Excel Core and Intermediate\nl evels. Ongoing email support is offered.\n\nTraining Provider: Direct Trai ning Ireland LOCATION:HID Global\, Pairc Tionscail na Tulaig \, Baile Na hAbhann\, Galwa y\, Ireland GEO:53.2527819;-9.514604599999984 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Pairc Tionscail na Tulaig \ , Baile Na hAbhann\, Galway\, Ireland;X-APPLE-RADIUS=100;X-TITLE=HID Globa l:geo:53.2527819,-9.514604599999984 END:VEVENT BEGIN:VEVENT UID:474@southwestgnoskillnet.ie DTSTART:20171129T093000Z DTEND:20171129T113000Z DTSTAMP:20171101T155924Z URL:https://www.southwestgnoskillnet.ie/courses/role-voluntary-boards-comm ittees__trashed/ SUMMARY:Your Role on Voluntary Boards and Committees DESCRIPTION:Úna Glazier-Farmer\, Barrister-at-Law\, will deliver a semina r on\n“Your Role on Voluntary Boards and Committees”.\n\nShe will cove r the statutory duties of directors under the Companies Acts 2014\, the ro le of the non- executive directors and applying good governance.\n\nThis w ill take place from 9.30-11.30am in the Killarney Park Hotel on the 29th N ovember\, 2017.\n\nThis seminar is brought to you compliments of South Wes t Gnó Skillnet.\n\nPlease share this invite with any colleagues you may h ave that sit with you on a board or committee.\n\n \; LOCATION:Killarney Park Hotel\, Town Centre\, Killarney\, Co. Kerry\, Irela nd GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Centre\, Killarney\, C o. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killarney Park Hotel:geo:52. 05993530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:494@southwestgnoskillnet.ie DTSTART:20171130T090000Z DTEND:20171130T170000Z DTSTAMP:20171115T103219Z URL:https://www.southwestgnoskillnet.ie/courses/introduction-data-protecti on-business__trashed/ SUMMARY:An Introduction to Data Protection for Business DESCRIPTION:Ahead of the new European regulations coming into effect in 201 8\, Marie Murphy of Fort Privacy will deliver this one-day training course giving attendees a solid understanding of data protection and practical a dvice on how to implement good practice across a range of business activit ies such as running a website\, marketing activities\, handling customer p ayments and providing customer service.\n\nWho will benefit from this trai ning?\n\nThis course will benefit anyone who carries out a customer facing business activity such as sales\, marketing or customer support or who is involved in running a web based or e-commerce business.\n\nTraining outco mes\nAt the end of the day\, attendees will be able to:\n\n Figure out wh at role your company plays in Data Protection\n List all the personal dat a your company handles\n Understand the principles of data protection\n Define how the principles apply to data in your company\n Explain the dat a subject's rights\n Examine data protection across some common business scenarios - HR / Marketing / Customer Service / Managing Online Activity\n Define some data protection procedures and policies\n Talk about data s ecurity\n\nMarie Murphy is a co-founder and operations director of Fort Pr ivacy Partners which offers a full range of operational\, legal and techni cal data protection services. She is a Certified Data Protection Officer ( CDPO) with a background in business and communications.\nMarie's philosoph y is that data protection is not just about compliance. Done properly\, it enables businesses to build trusted relationships with their customers. I t ultimately benefits the business by enhancing the business reputation.\n \nDate:               Thursday 30th November 2017\nVenue:             Dingle Benners Hotel\nTime:              9am - 5pm\nCost:               €125 or €95 for South We st Gnó Skillnet members LOCATION:Dingle Benners Hotel\, Main Street\, Dingle\, Co. Kerry\, Ireland GEO:52.1421972;-10.269374200000016 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Main Street\, Dingle\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dingle Benners Hotel:geo:52.142 1972,-10.269374200000016 END:VEVENT BEGIN:VEVENT UID:482@southwestgnoskillnet.ie DTSTART:20171130T093000Z DTEND:20171213T163000Z DTSTAMP:20171122T120239Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-7__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\n\nDay One - Thursday 30th November\n\nDay Two - Friday 01st December\n\nDay Three - Monday 04th December\n\nDay Four - T hursday 07th December\n\nDay Five - Tuesday 12th December\n\nCost to South West Gnó Skillnet Members - €500 p/p\n\nTRAINER:\nMCX Training &\; Development\n LOCATION:Heuston Suite at Aisling Hotel\, Parkgate Street\, Dublin 8\, Irel and GEO:53.34802819999999;-6.2930950999999595 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Parkgate Street\, Dublin 8\ , Ireland;X-APPLE-RADIUS=100;X-TITLE=Heuston Suite at Aisling Hotel:geo:53 .34802819999999,-6.2930950999999595 END:VEVENT BEGIN:VEVENT UID:521@southwestgnoskillnet.ie DTSTART:20180121T091500Z DTEND:20180121T163000Z DTSTAMP:20180102T154701Z URL:https://www.southwestgnoskillnet.ie/courses/pmp-exam-preparation-bridg ing-course__trashed/ SUMMARY:PMP® Exam Preparation Bridging Course DESCRIPTION:\nCourse Overview\n\n\nHave you taken a Project Management Prof essional (PMP) exam preparation course in the past\, but have never got ar ound to sitting the actual PMP exam? Well this course is for you.\n\nThis one-day course provides a refresher for those who have had a complete trai ning course in the past but are now rusty and lacking the enthusiasm to br ing the PMP project over the line.\n\nVelopi's experienced trainers will b riefly cover the entire curriculum\, highlighting the key aspects of the t en different knowledge areas. They will also introduce the Velopi PMP Expe rience Calculator and our Exam Simulator\, -designed to assist you in appl ying for the PMP exam and to prepare you for the exam itself respectively. \n\nFinally get a return on your original PMP exam preparation by signing up for Velopi's PMP Bridging course.\n\nTraining Provider: Velopi\n\n\n LOCATION:Fexco\, Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.1060157;-9.792257999999947 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Fexco:geo:52.1060157,-9.79 2257999999947 END:VEVENT BEGIN:VEVENT UID:375@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20180205 DTEND;VALUE=DATE:20180206 DTSTAMP:20180123T094902Z URL:https://www.southwestgnoskillnet.ie/courses/1092__trashed/ SUMMARY:ISO 9001:2015 Internal Auditor Training Course DESCRIPTION:The ISO 9000 series of standards require that an organisation c onduct internal quality audits to determine the effectiveness of its quali ty system. Auditors carrying out these internal audits need to understand the purpose of ISO 9001 and the process approach to auditing to enable the m to add-value during the audit process.\n\nThousands of internal audits a re performed each year providing little internal business benefit. This co urse focuses on auditing ISO 9001 for real quality improvement and perform ance rather than just compliance.\n\nThis course provides refresher traini ng in the skills necessary to be an effective internal QMS auditor.\n\nTra ining Provider - SQT\n\n \; LOCATION:Clara Road\, Millstreet\, Co. Cork\, Ireland GEO:52.06013180000001;-9.064712099999952 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Millstreet\, Co. Cork\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Clara Road:geo:52.06013180000001,-9.064712 099999952 END:VEVENT BEGIN:VEVENT UID:514@southwestgnoskillnet.ie DTSTART:20180207T091500Z DTEND:20180208T163000Z DTSTAMP:20180123T094902Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-11__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle an d will be introduced to the knowledge areas needed to manage any project e ffectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how t o identify and manage risks and how to manage stakeholder expectations via communication. On completion\, you will be familiar with key project mana gement terminology and have the tools and techniques needed to manage your own projects.\n\n\n \;\n\nTraining Provider: www.velopi.com LOCATION:Fexco\, Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.1060157;-9.792257999999947 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Fexco:geo:52.1060157,-9.79 2257999999947 END:VEVENT BEGIN:VEVENT UID:454@southwestgnoskillnet.ie DTSTART:20180215T093000Z DTEND:20180308T163000Z DTSTAMP:20180123T094903Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-gerontology__t rashed/ SUMMARY:QQI Level 6 Gerontology DESCRIPTION:QQI Level 6    Gerontology (N32963) \n\n \;\n\n\n\nDate\ nTime\nContent\n\n\n \;\n\nDay 1\n \;\n\n9.30am – 4.30pm\nð  I ntroduction\n\nð  Theories of Ageing\n\nð  Psychological &\; Psycho logical Changes associated with ageing\n\nð  Assignment information.\n\n \n \;\n\nDay 2\n \;\n\n9.30am – 4.30pm\nð  Demographics\n\nð   Traditional vs Emerging ideas of old age\n\nð  Stereotypes &\; Att itudes\n\nð  Sociological Aspects of Ageing\n\nð  Advice re reflective diary.\n\n\n \;\n\nDay 3\n \;\n\n9.30am – 4.30pm\nð  The impa ct of an ageing population on society\n\nð  Government Departments\, Ser vices and Local &\; National Organisations available to older people\n\ nð  Alternatives to long term care and global innovations\n\nð  Meetin g the needs of the older person and their family in long term care\n\nð  Advice and Preparation for assignments\n\n\n \;\n\nDay 4\n \;\n\n 9.30am – 4.30pm\nð  Opportunities and Growth in older age\n\nð  Resp onses to Life Transitions\n\nð  Skills and Preparation for adjustments t o older adult life\n\nð  Studies and research into the ageing process\n\ n\n \;\n\nDay 5\n \;\n\n9.30am – 4.30pm\nð  Relationships and Emotional supports for old age\n\nð  How adult development impacts on ag eing\n\nð  Healthy and unhealthy attitudes to death &\; dying\n\n\n&n bsp\;\n\nDay 6\n \;\n\n9.30am – 4.30pm\nð  Concepts and Reactions to ideas and new learning\n\nð  Emotional reactions &\; personal grow th –  Discussion\n\nð  Practical ideas to integrate the learning expe riences into life and work\n\nð  One-to-One support and advice re progre ss on assignments\n\n\n\n \;\n\n \;\n\n The course will be delive red over a six day period. Subject to demand it may be possible to run the programme over afternoons and evening rather than morning/afternoon sessi ons\n\n \;\n\n On completion of this course\, each participant will b e equipped with insights and strategies into the professional care of the older adult.\n\n \;\n\n The participants will acquire an understandin g of the normal and pathological changes which occur as we age. They will gain an awareness of the attitudes and stereotypes which influence the pos ition and perception of the older adult in society.\n\n \;\n\n The le arning outcomes will include an understanding of:\n\n The theories of age ing\;\n The physiological and psychological changes associated with old a ge\;\n Western society’s response to old age\;\n Legislation and organ isations which support older people\;\n Successful ageing and healthy cop ing mechanisms.\n\n\n\n \;\n\n This course is suitable for Person in Charge\, Owner/Manager of nursing homes\, supervisors\, Directors of Care\ , clinical nurse managers\, community / social care workers.\n\n \;\n\ n Assessment will consist of\n\n a learner record: 60%\n a project/assi gnment: 40%\n\n\n\n \;\n\n Attendance is advised on each of the six d ays as the course is designed to build on previous learning. This will als o facilitate the fulfilment of the assessments required at the end of the course.\n\n \;\n\n This course will provide both those with a nursing and non-nursing background with a gerontological qualification\, in line with HIQA \n\n \;\n\nCourse will commence in Spring 2018. Dates to be confirmed.\n\nTraining Provider: St. Lukes Home LOCATION:St. Lukes Home\, Mahon\, Cork\, Ireland GEO:51.8830519;-8.406927399999972 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Mahon\, Cork\, Ireland;X-AP PLE-RADIUS=100;X-TITLE=St. Lukes Home:geo:51.8830519,-8.406927399999972 END:VEVENT BEGIN:VEVENT UID:552@southwestgnoskillnet.ie DTSTART:20180312T090000Z DTEND:20180312T120000Z DTSTAMP:20180205T130501Z URL:https://www.southwestgnoskillnet.ie/courses/excellence-customer-servic e-morning-session__trashed/ SUMMARY:Excellence in Customer Service (Morning Session) DESCRIPTION:We are Back by Popular Demand and We Are Doing It Again Like Yo u Asked\n\nKate O’Shea Solutions in conjunction with South West Gno Skil lnet is bringing Conor O’Connell of TMI to Killarney\n\nExcellence in Cu stomer Service\n\nDelivering the “WOW” Moments\n\nHandling the Difficu lt Customer\n\nNon-Verbal Aspects of Service – The Power of Body Languag e\n\nThis is a sample of what some of our Attendees said last year:\n\n“ This was one of the best customer training events I have attended. Thank y ou so much.”\n\n“A great way of training. Really enjoyed the evening. Taking away a lot of information.”\n\n“Fantastic Presentation. Took a lot on board.”\n\nTo facilitate continuity of business\, and the attenda nce of all staff\, we have once again\, arranged two sessions –\n\nMorni ng Session:  9.00 am - 12pm.\n\n\nDate:  March 12th\, 2018.\n\nVenue:  Dromhall Hotel\, Muckross Road\, Killarney.\n\nKate O’Shea Solutions is assisted in bringing this training to your Company at a very affordable ra te due to the involvement of South West Gno Skillnet\n\n€50.00 per parti cipant\n\nA Further Discount may apply to Bookings over 10! LOCATION:Dromhall Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dromhall Hotel:geo:52.0517 308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:555@southwestgnoskillnet.ie DTSTART:20180312T120000Z DTEND:20180312T150000Z DTSTAMP:20180205T130856Z URL:https://www.southwestgnoskillnet.ie/courses/excellence-customer-servic e-afternoon-session__trashed/ SUMMARY:Excellence in Customer Service (Afternoon Session) DESCRIPTION:We are Back by Popular Demand and We Are Doing It Again Like Yo u Asked\n\nKate O’Shea Solutions in conjunction with South West Gno Skil lnet is bringing Conor O’Connell of TMI to Killarney\n\nExcellence in Cu stomer Service\n\nDelivering the “WOW” Moments\n\nHandling the Difficu lt Customer\n\nNon-Verbal Aspects of Service – The Power of Body Languag e\n\nThis is a sample of what some of our Attendees said last year:\n\n“ This was one of the best customer training events I have attended. Thank y ou so much.”\n\n“A great way of training. Really enjoyed the evening. Taking away a lot of information.”\n\n“Fantastic Presentation. Took a lot on board.”\n\nTo facilitate continuity of business\, and the attenda nce of all staff\, we have once again\, arranged two sessions –\n\nAfter noon Session: 12pm - 3pm.\n\n\nDate:  March 12th\, 2018.\n\nVenue:  Drom hall Hotel\, Muckross Road\, Killarney.\n\nKate O’Shea Solutions is assi sted in bringing this training to your Company at a very affordable rate d ue to the involvement of South West Gno Skillnet\n\n€50.00 per participa nt\n\nA Further Discount may apply to Bookings over 10! LOCATION:Dromhall Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dromhall Hotel:geo:52.0517 308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:503@southwestgnoskillnet.ie DTSTART:20180320T090000Z DTEND:20180612T170000Z DTSTAMP:20180123T094904Z URL:https://www.southwestgnoskillnet.ie/courses/healthcare-professional-ca rers-training-job-seeker-support-programme-2__trashed/ SUMMARY:HealthCare Professional Carers Training. Employment Activation Prog ramme (EAP) DESCRIPTION:QQI Level 5 Care of the Older Person Component Certificate (5N2 706) and QQI Level 5 Care Skills Component Certificate (5N2770) along with certificates in Manual Handling\, CPR & Defibrillator\, Prevention of Eld er Abuse\, Infection Control & End of Life Care. LOCATION:St. Luke's Home Education Centre\, Castle Road\, Mahon\, Cork\, Ir eland GEO:51.8993116;-8.403898499999968 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castle Road\, Mahon\, Cork\ , Ireland;X-APPLE-RADIUS=100;X-TITLE=St. Luke's Home Education Centre:geo: 51.8993116,-8.403898499999968 END:VEVENT BEGIN:VEVENT UID:505@southwestgnoskillnet.ie DTSTART:20180321T093000Z DTEND:20180327T163000Z DTSTAMP:20180314T160418Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-8__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require between 10 and 20 hours own time development for course relate d tasks\, revision and assessments.\n\nDay One - Wednesday 21st March\n\nD ay Two - Thursday 22nd March\n\nDay Three - Friday 23rd March\n\nDay Four - Monday 26th March\n\nDay Five - Tuesday 27th March\n\nCost to South West Gnó Skillnet Members - €650 p/p\n\nTRAINER:\nMCX Training &\; Devel opment\n LOCATION:Enercon\, Kerry Technology Park\, Tralee\, Co. Kerry\, Ireland GEO:52.287475;-9.670115899999928 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry Technology Park\, Tra lee\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Enercon:geo:52.287475 ,-9.670115899999928 END:VEVENT BEGIN:VEVENT UID:567@southwestgnoskillnet.ie DTSTART:20180321T093000Z DTEND:20180321T163000Z DTSTAMP:20180207T175656Z URL:https://www.southwestgnoskillnet.ie/courses/intermediate-excel-4__tras hed/ SUMMARY:Intermediate Excel DESCRIPTION:Microsoft Excel\nIntermediate Level 2\n1 Day Course: 9:30am – 4:30pm\n\nCourse Aims &\; Objectives\nAt the end of this course partic ipants will have a better understanding of how formulas are constructed an d will have a thorough knowledge of how to structure a spreadsheet and dat abase within Excel.\n\nWho Should Attend?\nThis course is specifically for those who already have some experience of Excel and know how to input dat a into a spreadsheet. It will specifically be of interest to those who are working on spreadsheets created by others but want to know how to set up and manage their own workbooks.\n\nCourse Outline\nThe course content will include the items listed below.\nCharts\, Sheet Layout and Formatting are covered at Core level.\n Review of Excel Basics.\n Understanding th e difference between “relative” and “absolute” cell references.\n  Defined Names of cells and ranges and using the Name Manager.\n Und erstanding and using dates in calculations.\n Creating Custom formats f or dates and numbers.\n Using the IF function.\n Using VLOOKUP and H LOOKUP functions.\n Using the SUMIF(s)\, COUNTIF(s) and AVERAGEIF(s) fu nctions.\n Conditional Formatting.\n Working with Text and using com mon TEXT functions.\n Importing data from other sources.\n Understan d how to construct an effective database within Excel.\n Multilevel sor ting by more than one field.\n Retrieving records using autofilter\, cu stom and advanced filters.\n Prepare basic Pivot Tables.\n Understan d and use the key functions:\n\nNotes and exercise files will be provided on CD or via\nDropbox. The notes will cover Excel Core and Intermediate\nl evels. Ongoing email support is offered.\n\nCost to South West Gnó member s - €90.00\n\nTrainer: Gary M. Pheasey - Direct Training Ireland LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:561@southwestgnoskillnet.ie DTSTART:20180322T093000Z DTEND:20180426T163000Z DTSTAMP:20180320T170045Z URL:https://www.southwestgnoskillnet.ie/courses/training-delivery-evaluati on-qqi-level-6__trashed/ SUMMARY:Training Delivery and Evaluation QQI Level 6 DESCRIPTION:Training Delivery and Evaluation\n\nProgramme Aim: This program me has been designed to help enable participants to develop the knowledge and skills necessary to confidently deliver tailored and planned training programmes to a range of learners\, being able to assess and evaluate meth ods used while adhering to specific learning outcomes. On completion of th is programme participants will be capable of delivering a successful train ing programme to a group of learners\, fully understanding the whole train ing cycle process. This programme is also worth 15 credits towards the spe cial purpose award in Training and Development 6S3372\n\nParticipants of t his programme will:\n Have acquired the skills to understand the concep ts and theories that underline the delivery and evaluation of training\n  Understand how to out together a successful training programme includi ng the learning environment\, the trainer\, learning methodologies and gro up dynamics\n Be capable of delivering appropriate training content and materials using training aids\n Device appropriate evaluation tools\, techniques and approaches for a training\n Report on your training prog ramme including areas of success and improvements\n\nProgramme Content\n  Concepts and theories in adult education\n The Learning environment \, the trainer and learning methodologies\n Current legislations that i mpact adult education and delivery\n Evaluation models\, approaches\, t ools and techniques used to monitor training\n Appropriate training con tent\, materials and aids\n Delivering a training programme\n Provid ing constructive feedback\n Reporting on training programmes in-cluding identification of successes and improvement\n\nThis programme will run fo r 6 Contact Days (Thursdays) 22nd &\; 29th March\, 5th\, 12th\, 19th &a mp\; 26th April\, 2018 and will require participants to complete some work in their own time.\n\nTraining Provider: HCT Learning\n\n \; LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:509@southwestgnoskillnet.ie DTSTART:20180328T090000Z DTEND:20180504T173000Z DTSTAMP:20180123T094904Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-5__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be May 16th or 1 7th\, 2018. Participants will be required to attend one of these dates for assessment.\n\nKerry (Castlegregory) Training Course Dates 2018\n\n Bloc k 1 - March  - 28th\, 29th &\; 30th\n Block 2 - April   -  11th\, 1 2th &\; 13th\n Block 3 - May   -  3rd &\; 4th\n\n \;\n\nThe cost to SWG Skillnet members is €1\,550.00 (With additional €250 for t hose who wish to participate in the Mediators’ Institute of Ireland asse ssment process). LOCATION:O'Sullivan Solutions\, Fahamore\, Maharees\, Castlegregory\, Co. K erry\, V92 TY70\, Ireland GEO:52.3010439;-10.0377747 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fahamore\, Maharees\, Castl egregory\, Co. Kerry\, V92 TY70\, Ireland;X-APPLE-RADIUS=100;X-TITLE=O'Sul livan Solutions:geo:52.3010439,-10.0377747 END:VEVENT BEGIN:VEVENT UID:589@southwestgnoskillnet.ie DTSTART:20180404T093000Z DTEND:20180419T163000Z DTSTAMP:20180326T091144Z URL:https://www.southwestgnoskillnet.ie/courses/manual-handling-instructor -qqi-level-6__trashed/ SUMMARY:Manual Handling Instructor – QQI Level 6 DESCRIPTION:This programme is designed to meet the QQI specification for ca ndidates wishing to gain the QQI Level 6 Award for Manual Handling Instruc tor.\n\nThe 5 day programme is highly interactive\, with a clear focus bei ng placed on the analysis of practical manual handling techniques\, risk a ssessment and the development of trainer skills.\n\nThe programme includes comprehensive information on:\n\n Legal Aspects relating to Manual Handl ing\n Delivery of a Practical Manual Handling lesson – covering Theoret ical and Practical elements\, using the Anderlift Presentation Model.\n A natomy of the Spine\, Work Physiology\, Fitness and Flexibility\, Biomecha nics (Presented by Chartered Physiotherapist).\n Instructional Skills -  to include student preperation and delivery of specified short presentati ons.\n Practical Lifting and moving of loads at different levels – Anal ysis of participant performance is a key factor of this module.\n Manual Handling Risk Assessment and Ergonomics – This module focuses on the use of approved Risk Assessment templates to examine workplace manual handlin g activity. The module will also provide guidance on an important Risk Ass essment Assignment that forms part of the overall course assessment.\n\n&n bsp\;\n\nFinal Assessment includes:\n\n Student Presentations of Manual H andling Modules\n Written Test\n Practical Manual Handling Assessment\n Final Briefing on Course Assignment\n Course Discussion and Conclusion\n \nCertification:  Successful Candidates will receive the new Level 6 Awar d through the normal QQI submission process\, subject to external authenti cation.\n\n\nDates: April 4th 5th 17th 18th 19th 2018.\n\nTraining Provide r: Anderlift LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0523092;-9.506822100000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 23092,-9.506822100000022 END:VEVENT BEGIN:VEVENT UID:577@southwestgnoskillnet.ie DTSTART:20180409T093000Z DTEND:20180410T170000Z DTSTAMP:20180227T155320Z URL:https://www.southwestgnoskillnet.ie/courses/1349__trashed/ SUMMARY:Conducting Investigations within the Workplace DESCRIPTION:Programme Overview\nThe Conducting Investigations programme pro vides participants with the necessary skills and knowledge to carry out fa ir and complete investigations. This programme focuses on the practices an d procedures to be followed if an investigation into a grievance\, discipl inary or bullying and harassment issue was needed.\n\nWho Should Attend?\n All Managers wishing to improve their investigative skills and their under standing of the investigative process should attend. This programme would also provide human resources personnel with a helpful insight into the inv estigative process and the current issues raised by third parties.\n\nAppr oach\nThe programme runs two consecutive days. There are a number of activ ities and case studies as part of the course to ensure that the key knowle dge and skills are practiced.\nThe programme is delivered by experienced I bec Executives who provide members with advice\, consultancy and training on a daily basis. Programme participants are encouraged to express their v iews and experiences. The programme facilitates participant discussion to ensure a thorough understanding of the key points and their application. R eal life case studies and exercises will be used to ensure a real practica l understanding of each topic\n\nProgramme Schedule\nDay 1\nAreas for Inve stigation\nDiscipline and Dismissals\n• Managing the poor or incompetent \nperformer\n• Managing absenteeism\n• Dealing with misconduct / gross \nmisconduct\n• Understanding the Disciplinary procedure\n• Exercise\n Protected Disclosures\n• What is a protected disclosure\n• Relevant wr ongdoings\n• Who can disclosures be made to\n• Reasonableness\nGrievan ces\n• Dealing with grievances\n• Understanding the Grievance Procedur e\n• Exercise\nBullying and Harassment\n• Defining bullying and harass ment\n• Dealing with the issues\n• Understanding the Dignity at Work\n procedure\n• Exercise\nOther Areas for Investigation\nGeneral Issues\n • Relevant Documentation\n• Principles of Natural Justice\n• Underst anding the Policies &\; procedures\n\nDay 2\nDealing with the Initial C omplaint\nor Initial Issue\n• Setting the Terms of Reference\n• The Su bstantive Issue\n• Who Investigates?\n• Who will be sitting at the tab le?\nThe Interviews\n• Order of the Interviews\n• Witnesses\n• Commu nications\n- Open\, Body &\; Close\n- Effective Questioning and\nprobin g techniques\n- Record keeping\n- Follow up\nDealing with Difficult Situat ions\n• Dealing with conflict\n• Dealing with aggression\n• Dealing with passiveness\nThe Conclusion\n• Writing the Final Report\n• The Fi nal Meeting\n• The Decision\n• The Appeal Process\n\nProgramme Outcome s\nOn completion of the programme\, participants will be able to:\n• Und erstand the main areas of employment law where investigations might be nee ded\, including grievances\, discipline and dismissal and bullying and har assment\n• Understand the rules of natural justice and how they relate t o an investigation within an organisation\n• Advise on best practice in the area of investigations\n• Conduct investigations\n• Advise others who have questions or queries on how to carry out an investigation\n• Wr ite clear and concise investigation reports\n• Ensure that the organisat ion is compliant with employment legislation when carrying out investigati ons\n• Identify issues that may potentially lead to a case being taken t o a third party\n• Critically review existing policies and procedures\n • Know the current best practice approach to dealing with issues in the area of conducting investigations\n\nTraining Provider: Ibec Training LOCATION:Kerry Technology Park\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Kerry Technology Park:geo:52.2713096,-9.69993 2499999932 END:VEVENT BEGIN:VEVENT UID:582@southwestgnoskillnet.ie DTSTART:20180411T093000Z DTEND:20180411T163000Z DTSTAMP:20180321T110401Z URL:https://www.southwestgnoskillnet.ie/courses/gdpr__trashed/ SUMMARY:GDPR Training & Workshop DESCRIPTION:General Data Protection Regulation (GDPR) Training &\; Works hop \n\nThe purpose of this programme is to equip the learner with the kno wledge and skill to identify changes in the Data Protection legislation\, be aware as to what changes will affect their business and practical knowl edge as to how to comply with the legislation.\n\nThis will be an interact ive workshop\, with individual and group participation in discussing the n ew Data Protection regulations.\n\nTrainer: Liam Lynch - L2 Cyber Security Solutions\nDate:   11th April\, 2018. 9.30am to 4.30pm\nVenue:   The Brehon Hotel\, Killarney\nCost:     €95pp LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0523092;-9.506822100000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 23092,-9.506822100000022 END:VEVENT BEGIN:VEVENT UID:574@southwestgnoskillnet.ie DTSTART:20180426T090000Z DTEND:20180427T173000Z DTSTAMP:20180226T102615Z URL:https://www.southwestgnoskillnet.ie/courses/moving-through-conflict-2_ _trashed/ SUMMARY:Moving Through Conflict DESCRIPTION:\nMoving Through Conflict\nA two-day training programme on Movi ng Through Conflict.\n\n\n“Seek first to understand\, and then to be und erstood.” – S. Covey\n\n\nWho will benefit from this training?\nManage rs\, supervisors\, team leaders\, HR professionals\, community workers and anyone who is interested in finding a new way through conflict.\n\nTraini ng Outcomes\nParticipants will:\n\n Identify their own conflict managemen t style and know which facets of their style might need amendment or devel opment.\n Identify the source and causes of conflict in organisational se ttings\, and will know what needs to be in place to prevent or reduce conf lict.\n Know how an individual’s perception can influence their interpr etation of events and their management of conflict.\n Know how the distor tion\, deletion and deficit of communicated information can hinder or bloc k conflict solution.\n\n\n Know the social driver needs of humans (the SC ARF Model) as outlined in neuroscience research. Will know how to apply th is model to identifying the underlying needs and interests of others\, and \, of themselves.\n Know the physiological changes that occur which lead to the initiation and escalation of conflict\, and how to work with these changes.\n Know how to converse with a person who is emotional\, and how to listen to them actively until that person has returned to cognitive thi nking and is able to have a constructive conversation.\n Know the social driver needs of humans (the SCARF Model) as outlined in neuroscience resea rch. Will know how to apply this model to identifying the underlying needs and interests of others\, and\, of themselves.\n Know the core concept o f conflict mediation and how to use this knowledge to resolve conflict sit uations involving themselves and/or others.\n Learn listening and questio ning skills.\n Learn how to convey their issues\, concerns and needs to a nother person\, clearly\, effectively and with respect\, and in a way in w hich the other party in the dispute will be able to cognitively hear what is being said.\n Have a framework from which to create their way through conflict.\n\nTrainer: Gerry O'Sullivan - O'Sullivan Solutions\n\n\n \n\n& nbsp\;\n\n  LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:594@southwestgnoskillnet.ie DTSTART:20180426T093000Z DTEND:20180607T160000Z DTSTAMP:20180418T151857Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-5-care-of-the-ol der-person__trashed/ SUMMARY:QQI Level 5 Care of the Older Person DESCRIPTION:This course is required for care staff working with older peopl e in care settings and includes information on HSE approved training on El der Abuse. This course is also suitable for family members caring for elde rly relatives in their own home. The course is a practical based course de livered by an experienced and well qualified nurse and facilitator. Role p lays\, interactive learning and simulated exercises are used to teach a va riety of care skills.\n\nOverall Aim: \n\nThe course is aimed at adults co nsidering working in this vital area. This module is designed to equip lea rners with the knowledge and skills to provide care for older people in a variety of settings.\n\n \;\n\nDates: 26th April\, 3rd\, 10th\, 17th\, 24th May\, 7th June  (5.5 days) 9.30am to 4pm\n\n \;\n\n\n\nDate\nCo ntent\n \n\n\n26/04/2018\nLaunch of Assessment Material &\; Administra tion\n\nThe Ageing Process\n\nRole of HIQA\, HSE\, Primary Care Providers\ n\nBiological &\; Social Ageing Demography\n\nPsychology of Ageing & \; Effects of Retirement\nRB\n\n\n03/05/2018\nDementia Types &\; Approa ches\n\nResponsive Behaviour Approaches\nRB\n\n\n10/05/2018\nEnd of Life\n \nCommon Conditions Workshop – Diabetes\, Cardiovascular\, Stroke\, Fall s\nBP &\; RB\n\n\n17/05/2018\nElder Abuse\n\nContinence Issues Manageme nt in Home or Institutions\nEB &\; JW\n\n\n24/05/2018\nSkills Demonstra tion (Blindfold &\; Assisted Feeding Exercise)\n\nDo Not Resuscitate – CPR Issues Quality of Life (QOL)\nRB &\; BP\n\n\n07/06/2018\n\n(hal f day) \nSummary\, Evaluation and Outstanding Issues\n\nFinal Submission o f Assignments\nBP\n\n\n\n \n\nAssessments:            Skills De monstration (60%) and Project (40%)\n\n \n\nAssignments:            \n\n Please note all written assignments must meet the Education Centr e policy on plagiarism\n In the event of unforeseen circumstances (e.g. I llness) the Education Centre will facilitate a student to submit their ass ignment to QQI at the next submission date\n This offer is available for the next submission date only\n\n \;\n\nOn successful completion of th is course\, learners are awarded a QQI Level 5 Care of the Older Person Co mponent Certificate (5N2706) This course can be used towards several QQI M ajor Awards in Healthcare.\n\n \;\n\nEntry Requirements:\n\n Leaving Certificate or relevant qualifications and/or relevant life and work exper iences.\n All participants on this course must have good fluency in Engli sh (Both Oral and Written)\n\n \;\n\nTraining Provider: http://www.nor thridgehouse.ie LOCATION:Northridge House Education Centre\, St. Luke's Home\, Castle Road\ , Mahon\, Cork\, Ireland GEO:51.8993116;-8.403898499999968 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=St. Luke's Home\, Castle Ro ad\, Mahon\, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Northridge House Ed ucation Centre:geo:51.8993116,-8.403898499999968 END:VEVENT BEGIN:VEVENT UID:603@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20180522 DTEND;VALUE=DATE:20180529 DTSTAMP:20180514T095040Z URL:https://www.southwestgnoskillnet.ie/courses/safety-for-supervisors__tr ashed/ SUMMARY:Safety for Supervisors DESCRIPTION:Course Content:\n\nLegislation\n\n Common Law Duty of Care\n Implications of the 2005 Safety Act\n General Application Regulations\, 2 007\n Additional relevant legislation\, codes of practice\, guidance docu ments\n\nSystems for Managing Health and Safety\n\n Hazard Identification \n Risk Assessment: A Practical approach\n Control Measures  and implem entation methods\n Review of changes to ensure ongoing improvement.\n\nAc cident Investigation and Reporting\n\n Root and Contributory Causes of Ac cidents\n Investigation Procedures\n Preventing recurrence\n Review of Accident Case Study\n\n    Effective Safety Management\n\n Role and Fu nction of the Responsible Persons\n Safety Representation and Consultatio n\n Terms of reference\n Communicating the health and safety message\n\n     Training Issues Relating to Health and Safety\n\n Definition of Co mpetence and implications for management\n Site Specific Training Require ments\n Importance of Records\, Assessments and Evaluation\n Trainer Com petence\n\n   Assessment Questionnaire\n\nTraining Provider: Anderlift LOCATION:O'Carroll Engineering\, Tiernaboul Industrial Estate\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tiernaboul Industrial Estat e\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=O'Carroll E ngineering:geo:52.05993530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:610@southwestgnoskillnet.ie DTSTART:20180523T120000Z DTEND:20180523T140000Z DTSTAMP:20180521T141936Z URL:https://www.southwestgnoskillnet.ie/courses/gdpr-training__trashed/ SUMMARY:GDPR Training DESCRIPTION:GDPR Training\n\nMay 23rd Dingle Skellig Hotel\, 12noon to 2pm\ n\nAdmission Free-Registration is a MUST\n\nLimited availability\n\nGDPR T rainer - Michelle Ryan\n\nMichelle is an associate solicitor within Ronan Daly Jermyn’ s Solicitors employment department\, based in Cork and ha s wide ranging experience advising on all aspects of employment law. Miche lle also has built specialist expertise in Data Protection and Privacy iss ues and is a member of the Firm’s Cyber and Data Protection Team.\n\nGDP R Training\n\nData Protection law is a rapidly evolving area and one of in creasing importance for all businesses\, organisations and government enti ties that collect\, transfer or process sensitive or personally identifiab le information. Ronan Daly Jermyn’s multidisciplinary Cyber and Data Pro tection Team have significant technology\, privacy\, regulatory\, media\, employment and dispute resolution expertise and offer a sophisticated appr oach to data protection\, compliance and data breach notification.\n\nBy t he end of the MasterClass you will:\n\n Understand the impact of the GDPR \n Learn how to prepare for GDPR implementation\n Gain knowledge of data subject rights\nTo Book: Event Brite\n LOCATION:Dingle Skellig Hotel\, Emlagh West \, Dingle \, Ireland GEO:52.134881;-10.270835300000044 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Emlagh West \, Dingle \, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Dingle Skellig Hotel:geo:52.134881,-10.27 0835300000044 END:VEVENT BEGIN:VEVENT UID:598@southwestgnoskillnet.ie DTSTART:20180606T100000Z DTEND:20180606T130000Z DTSTAMP:20180516T145937Z URL:https://www.southwestgnoskillnet.ie/courses/vision-workshop__trashed/ SUMMARY:Vision Workshop DESCRIPTION:If you change the way you think\, you will change your results! \n\nSouth West Gnó Skillnet are collaborating with Life Mastery Consulta nts\, Mary Ann McGowan of Payback Solutions Ltd and Maeve Lankford of Kale idoscope Coaching and Facilitation to bring to Killarney their hugely succ essful and transformational Vision Workshop.\n\nThis 3-hour workshop will facilitate you in accessing the life you are really meant to live and to s hift beyond circumstance and conditioned thinking.  You will not create a vision based on what you ‘think’ you can achieve but beyond that to a far greater you.  In this workshop you will tune in and imagine a life y ou love to live in the core areas of living\, namely: Work\, Health\, Rela tionships and Time &\; Money Freedom.  You will learn about the mind-s ets of highly successful people and what you can do to transform your thin king so that in turn you transform your results!\n\nClick here to register : https://swgvision.eventbrite.ie LOCATION:The Europe Hotel & Resort\, Fossa \, Killarney\, Co. Kerry\, Irela nd GEO:52.0687329;-9.583243100000004 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fossa \, Killarney\, Co. Ke rry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Europe Hotel & Resort:geo:52. 0687329,-9.583243100000004 END:VEVENT BEGIN:VEVENT UID:530@southwestgnoskillnet.ie DTSTART:20180610T210000Z DTEND:20180611T171500Z DTSTAMP:20180522T144116Z URL:https://www.southwestgnoskillnet.ie/courses/coaching-different-context s__trashed/ SUMMARY:Coaching in Different Contexts DESCRIPTION:Programme Aims &\; Outlines\n\nThe aim of this module is to provide the learner with further knowledge of the issues associated with t he use of coaching in a number of different professional contexts e.g. org anisations\, businesses\, education and community. The module will focus o n the complexities of contracting in organisations\, the challenges of int ernal coaching\, systems thinking\, supervision and results from case stud ies/research.\n\nThe beginning of each day will allow time for connecting with each other and then there will be time for reflection at the end of e ach day. The days will be a mixture of knowledge inputs and practical acti vities.\n\nSession 1 - Coaching from a systems perspective\n\nSession 2 - The Complexity of the Coaching Contract\n\nSession 3 - The Role of the Int ernal Coach\n\nSession 4 - Coaching Supervision\n\nSession 5 - Coaching in Different Contexts e.g. educational\, community\, environments etc.\n\nEv aluation &\; Feedback\n\nFinal Reflection and Ending\n\nTrainer: Ailbhe Harrington &\; Associates Ltd.\nEmail: ailbheharrington@gmail.com LOCATION:Laois Education Centre\, Portlaoise\, Co. Laois\, Ireland GEO:53.0328123;-7.298793299999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Portlaoise\, Co. Laois\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Laois Education Centre:geo:53.0328123,-7. 298793299999943 END:VEVENT BEGIN:VEVENT UID:628@southwestgnoskillnet.ie DTSTART:20180621T120000Z DTEND:20180621T140000Z DTSTAMP:20180611T133555Z URL:https://www.southwestgnoskillnet.ie/courses/gdpr-lunchtime-briefing-fo r-accountants__trashed/ SUMMARY:GDPR lunchtime briefing for Accountants DESCRIPTION:South West Gnó Skillnet in association with Killarney Credit U nion are delighted to host a GDPR lunchtime briefing for Accountants\n\nDa te : Next Thursday\, June 21st 12-2p.m.\nComplimentary light lunch include d\n\nVenue : The Brehon Hotel\, Killarney.\n\nSpeaker : Liam Lynch - L2 Cy ber Security Solutions.\nLiam will be specifically addressing the area of GDPR for Accountants and will be available for individual questions post-b riefing.\n\nFREE ADMISSION.  BOOKING ESSENTIAL AS PLACES ARE LIMITED. LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0523092;-9.506822100000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 23092,-9.506822100000022 END:VEVENT BEGIN:VEVENT UID:558@southwestgnoskillnet.ie DTSTART:20180905T093000Z DTEND:20180914T163000Z DTSTAMP:20180516T104910Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-10__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require between 10 and 20 hours own time development for course relate d tasks\, revision and assessments.\n\nDay One - Wednesday 5th September\n \nDay Two - Thursday 6th September\n\nDay Three - Friday 7th September\n\n Day Four - Thursday 13th September\n\nDay Five - Friday 14th September\n\n Cost to South West Gnó Skillnet Members - €650 p/p\n\nTRAINER:\nMCX Tra ining &\; Development\n LOCATION:Merck\, Tullagreen\, Carrigtwohill\, Co. Cork\, Ireland GEO:51.9094919;-8.258940199999984 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tullagreen\, Carrigtwohill\ , Co. Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Merck:geo:51.9094919,-8.25 8940199999984 END:VEVENT BEGIN:VEVENT UID:614@southwestgnoskillnet.ie DTSTART:20180907T090000Z DTEND:20180908T171500Z DTSTAMP:20180829T134238Z URL:https://www.southwestgnoskillnet.ie/courses/coaching-in-different-cont exts-2__trashed/ SUMMARY:Coaching Skills to Support Working in Different Contexts DESCRIPTION:Programme Aims &\; Outlines\n\nThe aim of this module is to provide the learner with further knowledge of the issues associated with t he use of coaching in a number of different professional contexts e.g. org anisations\, businesses\, education and community. The module will focus o n the complexities of contracting in organisations\, the challenges of int ernal coaching\, systems thinking\, supervision and results from case stud ies/research.\n\nThe beginning of each day will allow time for connecting with each other and then there will be time for reflection at the end of e ach day. The days will be a mixture of knowledge inputs and practical acti vities.\n\nSession 1 - Coaching from a systems perspective\n\nSession 2 - The Complexity of the Coaching Contract\n\nSession 3 - The Role of the Int ernal Coach\n\nSession 4 - Coaching Supervision\n\nSession 5 - Coaching in Different Contexts e.g. educational\, community\, environments etc.\n\nEv aluation &\; Feedback\n\nFinal Reflection and Ending\n\nTrainer: Ailbhe Harrington &\; Associates Ltd.\nEmail: ailbheharrington@gmail.com LOCATION:Laois Education Cenre\, Block Road\, Portlaoise\, Co. Laois\, R32 CP26\, Ireland GEO:53.0357943;-7.275825599999962 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Block Road\, Portlaoise\, C o. Laois\, R32 CP26\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Laois Education C enre:geo:53.0357943,-7.275825599999962 END:VEVENT BEGIN:VEVENT UID:542@southwestgnoskillnet.ie DTSTART:20180912T090000Z DTEND:20181026T173000Z DTSTAMP:20180129T150818Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-6__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be Nov 7th or 8t h\, 2018. Participants will be required to attend one of these dates for a ssessment.\n\nKerry (Castlegregory) Training Course Dates 2018\n\n Block 1 - September  - 12th\, 13th &\; 17th\n Block 2 - October   -  3rd\ , 4th &\; 5th\n Block 3 - October   -  25th &\; 26th\n\n \;\ n\nThe cost to SWG Skillnet members is €1\,550.00 (With additional €25 0 for those who wish to participate in the Mediators’ Institute of Irela nd assessment process). LOCATION:O'Sullivan Solutions\, Fahamore\, Maharees\, Castlegregory\, Co. K erry\, V92 TY70\, Ireland GEO:52.3010439;-10.0377747 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fahamore\, Maharees\, Castl egregory\, Co. Kerry\, V92 TY70\, Ireland;X-APPLE-RADIUS=100;X-TITLE=O'Sul livan Solutions:geo:52.3010439,-10.0377747 END:VEVENT BEGIN:VEVENT UID:293@southwestgnoskillnet.ie DTSTART:20180912T091500Z DTEND:20180913T163000Z DTSTAMP:20180523T155917Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-7__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:\n\n\n\nThis course provides you with a foundation in professio nal project management principles.\n\nBased on the Project Management Inst itute’s Guide to the Project Management Body of Knowledge (PMBOK© Guide )\, you will be taken through the entire project lifecycle and will be int roduced to the knowledge areas needed to manage any project effectively.\n \nUsing a case study\, you will complete the necessary steps to plan a pro ject scope and schedule comprehensively. You will learn how to identify an d manage risks and how to manage stakeholder expectations via communicatio n. On completion\, you will be familiar with key project management termin ology and have the tools and techniques needed to manage your own projects .\n\n\n\n \;\n\nTraining Provider: Velopi LOCATION:Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.10635079999999;-9.78434029999994 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killorglin\, Co. Kerry\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Iveragh Road:geo:52.10635079999999,-9.784 34029999994 END:VEVENT BEGIN:VEVENT UID:527@southwestgnoskillnet.ie DTSTART:20180914T090000Z DTEND:20190114T171500Z DTSTAMP:20180829T130828Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-profession al-coaching-skills__trashed/ SUMMARY:Continious Professional Development Training Programme DESCRIPTION:Programme Aims:\n\nModule 1 - 5 (20 days)\nThis is an original programme teaching best professional theory and\npractice. This Module’s primary focus is to develop and refine our inherent\ninterpersonal skills \, such as perceptive\, empathic listening and questioning\, and our\nabil ity to engage with others so as to create real connection\, clarity\, choi ce and\nforward action.\nWe build on this foundation with a thorough train ing in the co-active coaching\nmodel\, together with selected processes fr om Neuro-Linguistic Programming.\nWe think it is valuable to have a psycho logical model to aid our thinking and have\nchosen Transactional Analysis\ , widely used in business and personal development.\nThroughout the progra mme the International Coach Federation (ICF) Core Competencies\nprovide th e criteria and framework for evaluating participants’ growing coaching s kills.\n\nProgramme Structure:\n20 days in length\; presented each month ( Friday to Monday)\, over a period of five\nmonths. To qualify you must be present for at least 18 of the 20 days\n\nEntry Requirements:\nApplicants will be required to be 25 years of age or older at the time of\ncommenceme nt of the programme and to successfully complete a phone interview.\nThe i nterview process will be used to assess the applicant’s capacity to comp lete\nthe programme and will include:\n• A discussion of the applicant ’s reasons for wishing to do\nthe programme\n• A discussion of the app licant’s background and experience\n• The extent to which the applican t would themselves be a suitable candidate\nto receive coaching\nOur progr amme attracts mature and motivated people from a wide range of\nbackground s. We find the learning experience co-created with such a diverse and\ncom mitted group is very powerful. We believe you will too.\n\nQualification:\ nAt the end of the training programme\, provided you have been present\nfo r at least 18 of the 20 training days) and completed both practical and wr itten\nassignments\, you will receive a Coaching Development Certificate i n Professional\nCoaching Skills that states you have completed 135 Hours o f ICF Approved\nCoach Specific Training Hours.\n\nView A Short Video About The Programme\nwww.vimeo.com/162877715\n\nDates: Sept 14-17\, Oct 12-15\, Nov 9-12\, Dec 7-10\, 2018. Jan 11-14\, 2019.\n\n\nTrainer:  Ailbhe Harr ington &\; Associates Ltd.\n\nProgramme Fee for Skillnet Members: €3\ ,800 LOCATION:Laois Education Cenre\, Block Road\, Portlaoise\, Co. Laois\, R32 CP26\, Ireland GEO:53.0357943;-7.275825599999962 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Block Road\, Portlaoise\, C o. Laois\, R32 CP26\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Laois Education C enre:geo:53.0357943,-7.275825599999962 END:VEVENT BEGIN:VEVENT UID:259@southwestgnoskillnet.ie DTSTART:20180919T090000Z DTEND:20180919T113000Z DTSTAMP:20180829T121733Z URL:https://www.southwestgnoskillnet.ie/courses/hr-forum-6__trashed/ SUMMARY:HR Forum DESCRIPTION:The next HR Forum has been scheduled for Wednesday 19th Septemb er\, 2018 in the Killarney Park Hotel from 9.00am to 11.30am.\n\n\nAgenda to follow.\n\nThe HR Forum was established by South West Gnó Skillnet to afford HR managers the opportunity to network\, exchange knowledge\, docum entation &\; also to provide updates on new legislation. The forum is a n informal meeting which also allows HR Managers to share experiences\, ch allenges and information on various HR topics.\n\nThese forums meet on a q uarterly basis or alternatively a guest speaker is arranged for a specific topic of interest.\n\nMembers are encouraged to collaborate in a very mea ningful way through the sharing of information and experiences at these fo rums. The forums allow South West Gnó Skillnet to stay in touch with memb ers and remain responsive to their needs.\n\nThe Forum is open to network members with a keen interest in HR issues. Please feel free to contact the network Manager if you are interested in joining the group.\n\nImportant Note:\nThe information provided during the HR Forum is of a general\, broa d\, and wide-spread nature and cannot substitute for the advice of a licen sed professional. A competent authority with specialised knowledge is the only one who can address the specific circumstances of your predicament. LOCATION:The Killarney Park Hotel\, Town Centre\, Killarney\, Co. Kerry\, I reland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Centre\, Killarney\, C o. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Killarney Park Hotel:geo :52.05993530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:524@southwestgnoskillnet.ie DTSTART:20180920T093000Z DTEND:20181130T163000Z DTSTAMP:20180918T133647Z URL:https://www.southwestgnoskillnet.ie/courses/training-delivery-evaluati on-3__trashed/ SUMMARY:Training Delivery and Evaluation QQI Level 6 DESCRIPTION:Aim\nThis programme aims to equip learners with the critical sk ills\, knowledge and attitudes to the deliver and evaluate highly particip atory\, learner centred and varied training programmes to groups and indiv iduals in accordance with international best practice.\nModule Details\nTh is programme comprises of one module\, namely Training Delivery and Evalua tion code 6N3326 (15 credits). While the course primarily focuses on Deliv ery and Evaluation the programme will also include short modules briefly c overing the other two aspects of the Training Cycle i.e Training Needs Ana lysis and Programme Design.\nProgression\nParticipants may decide at a lat er stage to take Training Needs Identification and Design\, Level 6 code 6 N3325 (15 credits) over a further 3 days and combined with the Training De livery and Evaluation module achieve a Special Purpose Award Certificate i n Training &\; Development 6S3372 (30 credits). All credits can subsequ ently contribute to an overall major award at levels 5 and/or 6 subject to conditions.\nObjectives\nAt the end of the programme learners will be abl e to:\n\n\n Empathise with different learning styles to effectively deliv er learner centred training.\n Explore and deliver facilitated training s essions and one to one training sessions in accordance with recognised mod els of excellence.\n Work effectively with a range of learner groups\, be haviours and personalities.\n Design\, deliver and evaluate a training pr ogramme in accordance with international best practice\n Assess and estab lish their ‘comfort zone’ when delivering training and the impact it h as on learners\n Recognise the importance of reflection and seeking conti nuous improvement in oneself in the quest to be an excellent trainer.\n\nD uration\n5 days contact time with between 10 to 15 hours own time for cour se work\, review and assignment.\nHow Will I Learn?\nThis course is delive red using international best practice in adult learning. As a result the p rogramme highly participatory using a range of training tools\, methods an d techniques to ensure that participants get the opportunity to share expe riences and knowledge\, learn from each other and are given the opportunit y to apply and practice the critical skills\, knowledge and attitudes requ ired to be an excellent trainer.\n\nTraining Provider: MCX Training &\; Development\n\n \; LOCATION:NPD Group\, IDA Businesss Park\, Garry Castle \, Athlone\, Co. Wes tmeath\, Ireland GEO:53.415691;-7.894953999999984 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=IDA Businesss Park\, Garry Castle \, Athlone\, Co. Westmeath\, Ireland;X-APPLE-RADIUS=100;X-TITLE=NPD Group:geo:53.415691,-7.894953999999984 END:VEVENT BEGIN:VEVENT UID:631@southwestgnoskillnet.ie DTSTART:20181011T090000Z DTEND:20181012T170000Z DTSTAMP:20180711T135802Z URL:https://www.southwestgnoskillnet.ie/courses/mental-health-first-aid__t rashed/ SUMMARY:Mental Health First Aid DESCRIPTION:Mental Health First Aid (MHFA) is the initial help given to som eone who is developing a mental health problem or who is in a mental healt h crisis. The first aid is given until appropriate professional support is received or until the crisis resolves.  The MHFA course is a 12-hour cou rse (4 modules\, each 3 hours) that teaches people how to assist someone w ho is developing a mental health problem or in a mental health crisis.  C ourse participants receive a copy of the MHFAI Manual and a Certificate of Completion.  Lunch and refreshments are provided.\n\nTraining Provider: Mental Health First Aid Ireland LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:394@southwestgnoskillnet.ie DTSTART:20181101T090000Z DTEND:20181102T173000Z DTSTAMP:20180530T134307Z URL:https://www.southwestgnoskillnet.ie/courses/moving-through-conflict__t rashed/ SUMMARY:Moving Through Conflict DESCRIPTION:\nMoving Through Conflict\nA two-day training programme on Movi ng Through Conflict.\n\n\n“Seek first to understand\, and then to be und erstood.” – S. Covey\n\n\nWho will benefit from this training?\nManage rs\, supervisors\, team leaders\, HR professionals\, community workers and anyone who is interested in finding a new way through conflict.\n\nTraini ng Outcomes\nParticipants will:\n\n Identify their own conflict managemen t style and know which facets of their style might need amendment or devel opment.\n Identify the source and causes of conflict in organisational se ttings\, and will know what needs to be in place to prevent or reduce conf lict.\n Know how an individual’s perception can influence their interpr etation of events and their management of conflict.\n Know how the distor tion\, deletion and deficit of communicated information can hinder or bloc k conflict solution.\n\n\n Know the social driver needs of humans (the SC ARF Model) as outlined in neuroscience research. Will know how to apply th is model to identifying the underlying needs and interests of others\, and \, of themselves.\n Know the physiological changes that occur which lead to the initiation and escalation of conflict\, and how to work with these changes.\n Know how to converse with a person who is emotional\, and how to listen to them actively until that person has returned to cognitive thi nking and is able to have a constructive conversation.\n Know the social driver needs of humans (the SCARF Model) as outlined in neuroscience resea rch. Will know how to apply this model to identifying the underlying needs and interests of others\, and\, of themselves.\n Know the core concept o f conflict mediation and how to use this knowledge to resolve conflict sit uations involving themselves and/or others.\n Learn listening and questio ning skills.\n Learn how to convey their issues\, concerns and needs to a nother person\, clearly\, effectively and with respect\, and in a way in w hich the other party in the dispute will be able to cognitively hear what is being said.\n Have a framework from which to create their way through conflict.\n\nTrainer: Gerry O'Sullivan - O'Sullivan Solutions\n\n\n \n\n& nbsp\;\n\n  LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:653@southwestgnoskillnet.ie DTSTART:20181119T120000Z DTEND:20181119T133000Z DTSTAMP:20181113T114933Z URL:https://www.southwestgnoskillnet.ie/courses/dealing-with-discipline__t rashed/ SUMMARY:Dealing with Discipline DESCRIPTION:Co-hosted by KBN &\; South West Gnó Skillnet.\nKBN &\; S WG Skillnet Members: Free with promo code\nGeneral Public: €10\nTea/Coff ee scones incl.\nDealing with discipline and underperformance can be chall enging and stressful for employees and employers alike. In the world of wo rk\, managing underperforming employees and handling conduct-related matte rs is part of the job. This workshop will in particular look at:\n\n\n Ma naging the underperformer\n Handling different types of misconduct issues that require various disciplinary outcomes up to and including dismissal\ n Addressing the complexity of handling grievances and other contingencie s raised during a disciplinary process\n Importance of Employee contracts \n\nPlease click on this link to book\n LOCATION:Dingle Benners Hotel\, Main Street\, Dingle\, Co. Kerry\, Ireland GEO:52.1421972;-10.269374200000016 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Main Street\, Dingle\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Dingle Benners Hotel:geo:52.142 1972,-10.269374200000016 END:VEVENT BEGIN:VEVENT UID:643@southwestgnoskillnet.ie DTSTART:20190116T093000Z DTEND:20190131T163000Z DTSTAMP:20181205T164353Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-level-6-3__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require between 10 and 20 hours own time development for course relate d tasks\, revision and assessments.\n\nDay One - January 16th\n\nDay Two - January 23rd\n\nDay Three - January 24th\n\nDay Four - January 30th\n\nDa y Five - January 31st\n\nCost to South West Gnó Skillnet Members - €650 p/p\n\nTRAINER:\nMCX Training &\; Development\n\n\n \; LOCATION:Dublin\, TBA\, Dublin\, Ireland GEO:53.3498053;-6.260309699999993 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=TBA\, Dublin\, Ireland;X-AP PLE-RADIUS=100;X-TITLE=Dublin:geo:53.3498053,-6.260309699999993 END:VEVENT BEGIN:VEVENT UID:664@southwestgnoskillnet.ie DTSTART:20190214T093000Z DTEND:20190214T113000Z DTSTAMP:20190121T145739Z URL:https://www.southwestgnoskillnet.ie/courses/time-mastery__trashed/ SUMMARY:Time Mastery Workshop DESCRIPTION:\n\n\n\nTime Mastery\n\n\n by ActionCOACH Business Coaching \n\ n\n\nHave you ever felt stressed or overwhelmed with all you have to do? O r that there just isn't enough time in the day? Are you tired of working h ard but not getting enough done?\n\nThis workshop run in conjuction with S outh West Gno Skillnet\, is ideal for business owners\, managers and team members who are serious about achieving great success in 2019 and who unde rstand that knowing how best to invest their time is a vital ingredient to that success.\n\nTake the first step today in getting your time back and sign up for this workshop.\nAbout this workshop\;\nYou'll learn how to max imise the effectiveness of your time through :\n\n Learning the Keys to t ime management in the three main ares: Self Mastery\, Planning Mastery and Delegation Mastery\n Time management Matrix\n Default Diary System\n U nderstanding where time goes...\n The 9 top time management tips for busi ness success\n\nWhen &\; where\n\n Ballygarry House Hotel &\; Spa\n 14th February 2019 between 9.30 &\; 11.30 am\n\nOther information\;\n \n Invest just a couple of hours to get yourself re booted\, re focused a nd armed with great time and stress saving tools.\n Refreshments\, slides and handouts included.\n\nWe hope you can make this workshop and look for ward to helping you achieve your 2019 goals!\nTo book on this workshop ple ase click on the link below\nBook Now\n\n \;\n\n\n\n LOCATION:Ballygarry House Hotel & Spa\, Leebrook\, Tralee\, Co. Kerry\, Ire land X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Leebrook\, Tralee\, Co. Ker ry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Ballygarry House Hotel & Spa:geo:0 ,0 END:VEVENT BEGIN:VEVENT UID:650@southwestgnoskillnet.ie DTSTART:20190220T090000Z DTEND:20190220T130000Z DTSTAMP:20190129T110358Z URL:https://www.southwestgnoskillnet.ie/courses/unconscious-bias-workshop_ _trashed/ SUMMARY:Unconscious Bias Workshop DESCRIPTION:Manage your team members fairly and without any unconscious dis crimination by identifying your hidden biases and dealing with them effect ively.\n\nUnconscious bias training programs are designed to expose people to their unconscious biases\, provide tools to adjust automatic patterns of thinking\, and ultimately eliminate discriminatory behaviors.\n\nIn thi s training\, through research-based assessments and exercises\, you will m ove from awareness to action\, learning how to interrupt bias and leverage the full potential of diverse teams and colleagues in your workplace.\n\n Trainer: TBA LOCATION:Fexco\, Iveragh Road\, Killorglin\, Co. Kerry\, Ireland GEO:52.1060157;-9.792257999999947 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Iveragh Road\, Killorglin\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Fexco:geo:52.1060157,-9.79 2257999999947 END:VEVENT BEGIN:VEVENT UID:657@southwestgnoskillnet.ie DTSTART:20190304T090000Z DTEND:20190408T170000Z DTSTAMP:20190214T153715Z URL:https://www.southwestgnoskillnet.ie/courses/hr-management-level-6__tra shed/ SUMMARY:HR Management QQI Level 6 DESCRIPTION:\n\n\n\nThe purpose of the programme on HR (Human Resource) Man agement is to provide the Learners the opportunity to the study Human Reso urce Management and its key concepts form theoretical concepts and practic al applications and is designed for those who wish to gain an introductory qualification in Human Resource Management\, to enable them to work effec tively and efficiently within a HRM management role having gained the requ ired skills and finally that leaners have the abilities to ensure that all HRM legislation is complied with in all aspects of the Employment relatio nship.\n\nIn turn\, the overarching objectives of the programme in Human R esource Management 6N3750 are to train Learners to become competent in all related areas of Human Resource Management and to have acquired the requi red relevant academic knowledge and HRM practices\, regulations and the pr actical skills required to fulfil related HRM positions within an organiza tional setting and within the wider community and to ensure that all learn ers experience the best practice model of Human Resource Management.\n\nAl so in order to create a pool of potential\, competent and professional HRM personal\, in both Healthcare and other Business Sectors \,our programme objectives for the delivery of the Module include:\n• To assist the lear ner in understanding the evolution of Human Resources Management\n• To f acilitate the learner in understanding the importance of Human Resources p lanning\n• To facilitate the learner in preparing for the recruitment an d selection process in a range of organisations\n• To enable the learner to understand training and development procedures in an organisation\n• To assist the learner in understanding employment legislation\n• To ass ist the learner to develop the academic and vocational language\, literacy and numeracy skills related to Human Resources Management through the med ium of the indicative content\n• To enable the learner to exercise subst antial personal autonomy and responsibility in their conduct and implement ation of HRM.\n• To encourage and support learners access further educat ion opportunities at third level and transfer to those opportunities in th e future.\n\nLearners will also acquire the skills to work to best practic e standards and will be enabled those learners to become reflective practi tioners in performing any related Human Resource Management role or tasks and minimize the potential for the predominance of Industrial Relations in HRM.\n\nAssessment\n\nTechnique Weighting Format and context\nExamination Theory 40% Examination of Learners will be supervised and monitored durin g the conduct of a Theoretical Examination of each Learner in class room s etting\nSkills Demonstration 30% Individual Learners will have a specified set of HRM skills individually rated by Tutor/ Assessor and record of tha t skill rating and scored for assessment\nProject 30% Written and Word Pro cessed presentation of a Project in HRM area to be a Minimum of 2000 Words excluding appendices\, supporting documentation to be presented by each L earner for assessment\n\nOn successful completion of the component 6N3750 (Human Resources Management) learners will be awarded the component in HRM (15 credits) towards the major award 6M4587.\n\nEntry Criteria\n\nStudent s are required to have:\n• A proficiency in Word and PowerPoint (or equi valent Apple Programmes)\n• Competency in the English language to meet t he standards of the programme (both oral and written)\n• Evidence of rea ching Level 5 or equivalent standard\n\n\n\n\n\n\n\n4th\, 11th\, 19th & \;\, 25th March\, 1st &\; 8th April\, 2019.\n\n8th April 2019\,(Exam &a mp\; Assignment Submission)\n9.30am – 5.00pm\n\n\n (5 Full Days) + 1 Ex am Day\n\n\n\n\n€420 per South West Gnó Skillnet Member (inclusive of c ourse materials\, certification\, lunch &\; refreshments).\n\n\n\n\nTra ining Provider: Northridge House Education &\; Research Centre\n LOCATION:Northridge House Education Centre\, St. Luke's Home\, Castle Road\ , Mahon\, Cork\, Ireland GEO:51.8993116;-8.403898499999968 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=St. Luke's Home\, Castle Ro ad\, Mahon\, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Northridge House Ed ucation Centre:geo:51.8993116,-8.403898499999968 END:VEVENT BEGIN:VEVENT UID:680@southwestgnoskillnet.ie DTSTART:20190312T100000Z DTEND:20190312T120000Z DTSTAMP:20190308T160952Z URL:https://www.southwestgnoskillnet.ie/courses/a-practical-approach-to-hr -for-businesses-who-dont-have-a-hr-manager-department__trashed/ SUMMARY:A practical approach to HR for businesses who don't have a HR Manag er/Department DESCRIPTION:The purpose of the workshop is to provide business’s who do n ot have a HR Manager / Dept with the basics HR in order to be compliant.\n \n The Workshop will address the following:\n\n Recruitment &\; Selec tion - do’s &\; don’ts.\n Terms of Employment – Changes coming i nto effect from 4th March are you ready?\n Policies – what policies do you need to have in place to ensure you are compliant?\n Employee Handboo k – Do you need one?\n Managing performance – some simple steps to ma nage performance.\n Discipline – What are the steps and how do you avoi d an outcome resulting in a complaint to the Workplace Relations Commissio n.\n Termination of Employment – what to watch out for!\n\n \n\nAbout the trainer:\n\nPaddie has over 20 years experience working in HR Manageme nt\, working with various business types from SMEs to Hotels to Nursing Ho mes to Financial Institutions\, most of whom do not have a HR function.  Paddie has worked in both unionised and non-unionised organisations and ha s a practical approach to managing HR.  Paddie’s main focus is on preve ntion and compliance and will help employers with all their HR needs while ensuring they do not end up with a legal challenge.\n\nBooking Essential @ info@southwestgno.com / Brid on (087) 2159431.\n\nPre-booking is essenti al before Friday 8th March\, 2019.\n\n  LOCATION:The Mills\, Ballyvourney\, Ballyvourney\, Cork\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ballyvourney\, Ballyvourney \, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Mills:geo:0,0 END:VEVENT BEGIN:VEVENT UID:647@southwestgnoskillnet.ie DTSTART:20190320T090000Z DTEND:20190503T173000Z DTSTAMP:20190121T160055Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-7__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be May 15th or 1 6th\, 2018. Participants will be required to attend one of these dates for assessment.\n\nKerry (Castlegregory) Training Course Dates 2019\n\n Bloc k 1 - March  - 20th\, 21st\, 22nd.\n Block 2 - April   -  10th\, 11th 12th.\n Block 3 - May   -  2nd &\; 3rd.\n\n \;\n\nThe cost to S WG Skillnet members is €1\,550.00 (With additional €250 for those who wish to participate in the Mediators’ Institute of Ireland assessment pr ocess). LOCATION:O'Sullivan Solutions\, Fahamore\, Maharees\, Castlegregory\, Co. K erry\, V92 TY70\, Ireland GEO:52.3010439;-10.0377747 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fahamore\, Maharees\, Castl egregory\, Co. Kerry\, V92 TY70\, Ireland;X-APPLE-RADIUS=100;X-TITLE=O'Sul livan Solutions:geo:52.3010439,-10.0377747 END:VEVENT BEGIN:VEVENT UID:676@southwestgnoskillnet.ie DTSTART:20190322T090000Z DTEND:20190722T171500Z DTSTAMP:20190206T123002Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-in-profess ional-coaching-skills-2__trashed/ SUMMARY:ICF Certificate in Professional Coaching Skills DESCRIPTION:Gain a recognised professional qualification as a coach on our Professional Coaching Skills programme. You will develop the attitude skil ls and key competencies of an effective professional coach on our establis hed in-depth and highly experiential course.\n\nOur trainers are ICF-accre dited Master Certified and Professional Certified Coaches who also have ex tensive business and organisational experience. We also have an integrated mentor team who support participants on their learning journey.\n\n\nProg ramme Summary: \n\n\nMini-Lectures                                       Demonstrations                        Discussion groups\n\nObservation &\; Feedback                     Learning by doing                    Reflection and Exploration\n\nCo-Active Coaching Model                 Contracting                              Person Centred Approach\n\nExperiential Work                                NLP &\; TA                                 ICF Core Competencies\n \nEthics                                                   Supervision                              Personal Development\n\n \;\n\nProgramme Re cognition:\n\n135 ICF Approved Coach Specific Training Hours (ACSTH)\n\nPa rt of an ICF Accredited Coach Training Program (ACTP)\n\nDates: 22nd-25th March 2019 / 26th - 29th April\, 2019 / 24th - 27th May\, 2019 / 21st - 24 th June 2019 / 19th - 22nd July\, 2019.\n\nTrainer:  Ailbhe Harrington &a mp\; Associates Ltd.\n\nProgramme Fee for Skillnet Members: €4\,000. LOCATION:Laois Education Centre\, Portlaoise\, Co. Laois\, Ireland GEO:53.0328123;-7.298793299999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Portlaoise\, Co. Laois\, Ir eland;X-APPLE-RADIUS=100;X-TITLE=Laois Education Centre:geo:53.0328123,-7. 298793299999943 END:VEVENT BEGIN:VEVENT UID:672@southwestgnoskillnet.ie DTSTART:20190325T093000Z DTEND:20190329T163000Z DTSTAMP:20190129T170726Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-ski lls-qqi-level-6-9__trashed/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:AIM\nThe aim of this programme is to equip learners with the re levant critical knowledge and skills to strengthen and develop their super visory management skills in accordance with international best practice.\n \nA key outcome of the programme is to deliver highly motivated supervisor s and managers\, equipped with a range of skills\, knowledge\, tools and t echniques for leading\, developing and fostering highly motivated teams re sulting in increased productivity\, profitability and competitiveness.\n\n OBJECTIVES\n\n Acquire the necessary skills\, knowledge and attitudes req uired to address the roles and responsibilities of a highly effective supe rvisor\n Demonstrate a range of supervisory and management skills that ar e essential for harnessing the energy of the team and achieve the critical synergy required to surpass targets.\n Develop fundamental interpersonal \, communication and facilitation skills that motivate and empower teams.\ n Conduct Performance Conversations\n Achieve the confidence to deal wit h a variety of challenging situations and behaviours.\n Explore effective work practices appropriate to the role as supervisor/line manager includi ng the ability to train on a 1-2-1 basis and drive effective meetings.\n\n WHO IS THIS COURSE FOR?\nThe programme is designed for adult learners who currently work or wish to work in a supervisory or managerialrole\, or a p erson who wishes to work in such a role\, on a casual\, part time\, full t ime or professional basis in the private\, public and/or third sectors in accordance with international best practice while simultaneously achieving an accredited certification on the national and European framework of qua lifications. Learners with differing prior educational achievements and pr ior occupational experiences are encouraged to participate in this program me.\n\nLevel 3 or equivalent life experience is a minimum entry requiremen t. No prior experience in supervisory management s required as all skills\ , knowledge and attitudes will be provided on the programme to successfull y complete assessment requirements. Computer literacy and access to work p rocessing facilities is a distinct advantage though not essential to compl ete the written assessment part of the programme.\n\nLearners on this prog ramme share a passion for working with people in a learner centred\, parti cipatory and engaging manner and strive through continuous improvement to achieve excellence in their work environment and thus enable success and p rofitability.\n\nMODULE DETAILS\nThis programme comprises of one module\, namely Supervisory Management Skills cod 6N2104 (15 credits). The specific learning outcomes are grouped into four units – 1. Supervisory Manageme nt\, 2. Operational Planning\, 3. Team Leadership and 4. Organisational Sk ills\n\nDURATION\n5 days contact time but learners should note that they w ill require up to 40 hours own time development for course related tasks\, revision and assessments.\n25th\, 26th\, 27th\, 28th &\; 29th March\, 2019.\n\nTRAINER:\nMCX Training &\; Development\n LOCATION:Kerry Technology Park\, Tralee\, Co. Kerry\, Ireland GEO:52.2713096;-9.699932499999932 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Tralee\, Co. Kerry\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Kerry Technology Park:geo:52.2713096,-9.69993 2499999932 END:VEVENT BEGIN:VEVENT UID:674@southwestgnoskillnet.ie DTSTART:20190411T093000Z DTEND:20190516T163000Z DTSTAMP:20190205T184010Z URL:https://www.southwestgnoskillnet.ie/courses/training-delivery-and-eval uation-qqi-level-6__trashed/ SUMMARY:Training Delivery and Evaluation QQI Level 6 DESCRIPTION:Training Delivery and Evaluation\n\nProgramme Aim: This program me has been designed to help enable participants to develop the knowledge and skills necessary to confidently deliver tailored and planned training programmes to a range of learners\, being able to assess and evaluate meth ods used while adhering to specific learning outcomes. On completion of th is programme participants will be capable of delivering a successful train ing programme to a group of learners\, fully understanding the whole train ing cycle process. This programme is also worth 15 credits towards the spe cial purpose award in Training and Development 6S3372\n\nParticipants of t his programme will:\n Have acquired the skills to understand the concep ts and theories that underline the delivery and evaluation of training\n  Understand how to out together a successful training programme includi ng the learning environment\, the trainer\, learning methodologies and gro up dynamics\n Be capable of delivering appropriate training content and materials using training aids\n Device appropriate evaluation tools\, techniques and approaches for a training\n Report on your training prog ramme including areas of success and improvements\n\nProgramme Content\n  Concepts and theories in adult education\n The Learning environment \, the trainer and learning methodologies\n Current legislations that i mpact adult education and delivery\n Evaluation models\, approaches\, t ools and techniques used to monitor training\n Appropriate training con tent\, materials and aids\n Delivering a training programme\n Provid ing constructive feedback\n Reporting on training programmes in-cluding identification of successes and improvement\n\nThis programme will run fo r 6 Contact Days (Thursdays) 11th\, 18th  &\; 25th April\, and 2nd\, 9 th &\; 16th May\, 2019 and will require participants to complete some w ork in their own time.\n\nTraining Provider: HCT Learning\n\n \; LOCATION:Manor West Hotel\, Ratass\, Tralee\, Co. Kerry\, Ireland GEO:52.2674564;-9.678397300000029 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Ratass\, Tralee\, Co. Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Manor West Hotel:geo:52.2674564,-9.6 78397300000029 END:VEVENT BEGIN:VEVENT UID:683@southwestgnoskillnet.ie DTSTART:20190605T093000Z DTEND:20190605T163000Z DTSTAMP:20190520T094942Z URL:https://www.southwestgnoskillnet.ie/courses/microsoft-excel-intermedia te__trashed/ SUMMARY:Microsoft Excel Intermediate DESCRIPTION:This course is specifically for those who already have some exp erience of Excel and know how to input data into a spreadsheet. It will sp ecifically be of interest to those who are working on spreadsheets created by others but want to know how to set up and manage their own workbooks.\ n\nThe course content may include the items listed below.\nCharts\, Sheet Layout and Formatting are covered at Level 1 - Introduction\n\nReview of E xcel Basics.\n• Understanding the difference between “relative” and “absolute” cell references.\n• Understanding and using dates in calc ulations.\n• Creating Custom formats for dates and numbers.\n• Using t he IF function.\n• Using VLOOKUP and HLOOKUP functions.\n• Using the S UMIF(s)\, COUNTIF(s) and AVERAGEIF(s) functions.\n• Conditional Formatti ng.\n• Working with Text and using common TEXT functions.\n• Importing data from other sources.\n• Understand how to construct an effective da tabase within Excel.\n• Create basic PivotTables in order to manipulate large tables of data.\n\nCourse Fee: €90\n\nPlaces limited to 10 and wil l be allocated to first come / pre-paid.\n\n \;\n\nRegards.\n\n \; LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 17308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:684@southwestgnoskillnet.ie DTSTART:20190625T093000Z DTEND:20190625T163000Z DTSTAMP:20190617T101218Z URL:https://www.southwestgnoskillnet.ie/courses/microsoft-excel-advanced__ trashed/ SUMMARY:Microsoft Excel Advanced DESCRIPTION:This intensive course will prepare you for your continued lifel ong learning of Excel. It will concentrate on functions and formulas and h ow to manage\, manipulate and extract data. It will show you how to create complex formulas. It will teach you how to design and create large databa ses with inbuilt controls\, so that you and your colleagues get the most f rom Excel.\n\nParticipants who attend this Advanced Level course should ha ve a very good knowledge of formulas and should be creating them on a regu lar basis. You should already understand and use of all the items covered on the Intermediate level course\, including the IF and VLOOKUP functions. You should know the difference between Absolute and Relative cell referen cing and a knowledge of basic Charts and formatting is advised also.\n\nTh e course content will include the items listed below. Items not listed her e are covered at another level. Some items may not be covered due to time constraints\, but all will be covered in the notes.\nVBA\, Dashboards and Add-Ins are not covered on this course.\n\nReview of KEY Intermediate Exce l Content.\n• Nesting functions within other functions.\n• Advanced Lo okup Functions.\n• Use Data Validation to force compliance with input st andards.\n• Creating dynamic dropdown lists.\n• Working with Tables wi thin Excel.\n• Using Named Cells and Named Ranges.\n• Protect a docume nt and specific cells.\n• Dealing with error messages in formulas.\n• Recording a basic Macro (no VBA) and assign it to a macro button.\n• Cre ate and use a Pivot Table.\n• Field Settings.\n• Creating Formulas in Pivot Tables.\n\nCourse Fee: €90\n\nPlaces limited to 10 and will be all ocated to first come / pre-paid. LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 17308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:685@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20190910 DTEND;VALUE=DATE:20191002 DTSTAMP:20190731T095316Z URL:https://www.southwestgnoskillnet.ie/courses/level-3-food-safety-traini ng__trashed/ SUMMARY:Level 3 Food Safety Training DESCRIPTION:The Management of Food Safety programme certified by the NHP is designed for senior personnel to provide them with a comprehensive overvi ew of the elements required to establish and maintain an effective food sa fety management system.\n\nThe course is also suitable for those intereste d in delivering Level 1 Food Safety Training.\n\nThis training is mapped t o Level 3 on the Food Safety Authority of Ireland (FSAI) training framewor k. All trainees will receive a Level 3 Certificate in the Management of Fo od Safety.\n\nTopics Covered Include:\n\n Food Borne Diseases and Food Po isoning\n Hazard Analysis Critical Control Points\n Food Purchasing and Storage\n Food Preservation\n Personal Hygiene\, Legislation&\; Safet y\n Design and Construction of Food Premises and Equipment\n Control of Insects and Rodents\n Cleaning and Disinfection\n The Management of food hygiene based on HACCP principles.\n\nWhy is this training important?\n\n Anyone working in a supervisory or management position in the food busines s is not only responsible but also accountable for food safety. It is ther efore vital they are equipped with both the knowledge and confidence to do their job effectively.\n\nWho is this course suited to?\n\n Those respon sible for the food safety management system.\n Those responsible for supe rvising or monitoring staff in terms of food safety.\n Supervisors\, Mana gers and other key members of staff within the food business.\n Anyone re sponsible for updating the food safety management system or resolving non- compliance identified by the regulatory authority.\n\nLearning Outcomes\n\ n Learners will have the ability to implement and update the food safety management system.\n Understand the concept of hazards ad the risks assoc iated with them.\n Understand the techniques involved in controlling and monitoring food safety.\n Appreciate the risks linked to cross contaminat ion.\n Understand the importance of hygiene standards within a food busin ess and the techniques to ensure adequate hygiene levels.\n\nDuration – \n\n10th September - Day 1: 9am – 4pm\n\n17th September - Day 2: 9am – 4pm\n\n24th September - Day 3: 9am – 4pm\n\n1st October - Day 4: 9am – 1pm\n\n4 days in total. 3 days of learning with day 3 given to revisio n in the morning and exam in the afternoon.  A straight forward project w ill need to be completed within 4 weeks of the date of the exam.\n\n \ ; LOCATION:Vienna Woods Hotel\, Vienna Woods Hotel\, Dunkettle\, Glanmire\, C o. Cork\, T45 V065\, Glanmire\, Cork\, T45 V065\, Cork\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Vienna Woods Hotel\, Dunket tle\, Glanmire\, Co. Cork\, T45 V065\, Glanmire\, Cork\, T45 V065\, Cork\ , Ireland;X-APPLE-RADIUS=100;X-TITLE=Vienna Woods Hotel:geo:0,0 END:VEVENT BEGIN:VEVENT UID:660@southwestgnoskillnet.ie DTSTART:20190911T090000Z DTEND:20191025T173000Z DTSTAMP:20190121T160200Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-8__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training - Mediators’ Institute of Irelan d Approved Programme\n\nThis training is ideal for HR managers\, managers and supervisors/team leaders. The skills and knowledge learned will help i n managing conflict in the workplace effectively\, cutting stress levels\, time and costs.\n\nCourse Details\nSouth West Gnó Skillnet is delivering a Certified Mediation Training Programme. The programme covers workplace\ ; community\; and civil and commercial disputes. This training includes as sessment for accreditation with the Mediators’ Institute of Ireland.\n\n Overall Training Aim\nParticipants will understand the concept of mediatio n and the framework required for carrying out professional and effective m ediations. They will develop skills for mediating between parties in diffe rent contexts and will be prepared for MII assessment.\n\nTraining Objecti ves\nParticipants will:\n-          Understand the core concept o f mediation\, its procedure and practice.\n-           Develop t he core competencies necessary for mediating a dispute.\n-           Learn methods and techniques for identifying the core of the conflict.\ n-          Be able to identify their own style of handling confl ict and the changes they may need to make.\n-          Learn how to empower disputants to move to resolution.\n\nTrainees have an option to go forward for certified assessment for accreditation with the Mediators ’ Institute of Ireland.  The MII assessment dates will be November 6th or 7th\, 2019. Participants will be required to attend one of these dates for assessment.\n\nKerry (Castlegregory) Training Course Dates 2019\n\n B lock 1 - September  - 11th\, 12th &\; 13th\n Block 2 - October   -  2nd\, 3rd &\; 4th\n Block 3 - October   -  24th &\; 25th\n\n&nb sp\;\n\nThe cost to SWG Skillnet members is €1\,550.00 (With additional €250 for those who wish to participate in the Mediators’ Institute of Ireland assessment process). LOCATION:O'Sullivan Solutions\, Fahamore\, Maharees\, Castlegregory\, Co. K erry\, V92 TY70\, Ireland GEO:52.3010439;-10.0377747 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Fahamore\, Maharees\, Castl egregory\, Co. Kerry\, V92 TY70\, Ireland;X-APPLE-RADIUS=100;X-TITLE=O'Sul livan Solutions:geo:52.3010439,-10.0377747 END:VEVENT BEGIN:VEVENT UID:681@southwestgnoskillnet.ie DTSTART:20190913T090000Z DTEND:20200113T171500Z DTSTAMP:20190513T091144Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-in-profess ional-coaching-skills-3__trashed/ SUMMARY:ICF Certificate in Professional Coaching Skills DESCRIPTION:Gain a recognised professional qualification as a coach on our Professional Coaching Skills programme. You will develop the attitude skil ls and key competencies of an effective professional coach on our establis hed in-depth and highly experiential course.\n\nOur trainers are ICF-accre dited Master Certified and Professional Certified Coaches who also have ex tensive business and organisational experience. We also have an integrated mentor team who support participants on their learning journey.\n\n\nProg ramme Summary: \n\n\nMini-Lectures                                       Demonstrations                        Discussion groups\n\nObservation &\; Feedback                     Learning by doing                    Reflection and Exploration\n\nCo-Active Coaching Model                 Contracting                              Person Centred Approach\n\nExperiential Work                                NLP &\; TA                                 ICF Core Competencies\n \nEthics                                                   Supervision                              Personal Development\n\n \;\n\nProgramme Re cognition:\n\n135 ICF Approved Coach Specific Training Hours (ACSTH)\n\nPa rt of an ICF Accredited Coach Training Program (ACTP)\n\nDates: 13th - 16t h September 2019 / 11th - 14th October 2019 / 15th - 18th November 2019 / 13th - 16th December 2019 / 10th - 13th January 2020\n\n\nTrainer:  Ailbh e Harrington &\; Associates Ltd.\n\nProgramme Fee for Skillnet Members: €4\,000. LOCATION:Laois Education Centre\, Portlaoise\, Portlaoise\, Laois\, Ireland GEO:53.0368583;-7.301092100000005 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Portlaoise\, Portlaoise\, L aois\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Laois Education Centre:geo:53.03 68583,-7.301092100000005 END:VEVENT BEGIN:VEVENT UID:686@southwestgnoskillnet.ie DTSTART:20190921T093000Z DTEND:20191123T170000Z DTSTAMP:20190826T121854Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-human-resource s-management-6n3750__trashed/ SUMMARY:QQI Level 6 Human Resources Management DESCRIPTION:\n\n\nDates \nTime\n\n\n21st September 2019\n9.30am – 5.00pm\ n\n\n28th September 2019\n9.30am – 5.00pm\n\n\n19th October 2019\n9.30am – 5.00pm\n\n\n9th November 2019\n9.30am – 5.00pm\n\n\n16th November 2 019\n9.30am -  5.00pm\n\n\n23rd November 2019\n9.30am – 5.00pm\n\n\n\nT he purpose of the programme on Human Resource Management  is to provide t he Learners the opportunity to the study Human Resource Management and its key concepts   form theoretical concepts and practical applications and is designed for those who wish to gain an introductory qualification in H uman Resource Management\, to enable them to work effectively and efficien tly within a HRM management role having gained the required skills and fin ally that leaners have the abilities to ensure that all HRM  legislation is complied with in all aspects of the Employment relationship.\n\nIn turn \, the overarching objectives of the programme in Human Resource Managemen t 6N3750 are to train Learners to become competent in all related areas of Human Resource Management and to have acquired the required relevant acad emic knowledge and HRM practices\, regulations and the practical skills re quired to fulfil related HRM positions within an organizational setting an d within the wider community and to ensure that all learners experience th e best practice model of Human Resource Management.\n\nAlso in order to cr eate a pool of potential\, competent and professional HRM personal\, in bo th Healthcare and other Business Sectors \,our programme objectives for th e delivery of the  Module include:\n\n To assist the learner in understa nding the evolution of Human Resources Management\n To facilitate the lea rner in understanding the importance of Human Resources planning\n To fac ilitate the learner in preparing for the recruitment and selection process in a range of organisations\n To enable the learner to understand traini ng and development procedures in an organisation\n To assist the learner in understanding employment legislation\n To assist the learner to develo p the academic and vocational language\, literacy and numeracy skills rela ted to Human Resources Management through the medium of the indicative con tent\n To enable the learner to exercise substantial personal autonomy an d responsibility in their conduct and implementation of HRM.\n To encoura ge and support learners access further education opportunities at third le vel and transfer to those opportunities in the future.\n\nLearners will al so acquire the skills to work to best practice standards and will be enabl ed those learners to become reflective practitioners in performing any rel ated Human Resource Management role or tasks and minimize the potential fo r the predominance of Industrial Relations in HRM.\n\nAssessment \n\n\n\nT echnique\nWeighting\nFormat and context\n\n\nExamination Theory\n40%\nExam ination of  Learners will be supervised and monitored during the conduct of a Theoretical Examination of each Learner in class room setting\n\n\nSk ills Demonstration\n30%\nIndividual  Learners will have a specified set o f HRM skills individually rated by Tutor/ Assessor and record of that skil l  rating and scored  for assessment\n\n\nProject\n30%\nWritten and Word Processed presentation of a Project in HRM  area to be a Minimum of 2000 Words excluding appendices\, supporting documentation  to be presented b y each Learner for assessment\n\n\n\nOn successful completion of the compo nent 6N3750 (Human Resources Management) learners will be awarded the comp onent in HRM (15 credits) towards the major award 6M4587.\n\nEntry Criteri a\n\n Students are required to have:\n\n A proficiency in Word and Power Point (or equivalent Apple Programmes)\n Competency in the English langua ge to meet the standards of the programme (both oral and written)\n Evide nce of reaching Level  5 or equivalent standard\n\nCost: €525.00\n\nSpe cial Rate of €420.00 available for those working in the Private Sector i f Registered with South West Gno. Bookings to: info@southwestgno.com\n\nEN QUIRIES TO CLAIRE: claire.coakley@tlukeshome.ie LOCATION:Northridge House Education Centre\, St. Luke's Home\, Castle Road\ , Mahon\, Cork\, Ireland GEO:51.8993116;-8.403898499999968 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=St. Luke's Home\, Castle Ro ad\, Mahon\, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Northridge House Ed ucation Centre:geo:51.8993116,-8.403898499999968 END:VEVENT BEGIN:VEVENT UID:682@southwestgnoskillnet.ie DTSTART:20191007T090000Z DTEND:20191008T170000Z DTSTAMP:20190520T092339Z URL:https://www.southwestgnoskillnet.ie/courses/mental-health-first-aid-2_ _trashed/ SUMMARY:Mental Health First Aid DESCRIPTION:\n\n\n\n\n\n\n\n\n\nThe MHFA Course has been shown to help peop le grow in confidence\, learn new skills and even help their own mental he alth\, all the while challenging the stigma surrounding mental health in I reland.\n\n\n\n\n\n\n\n\n\n\n\nMental Health First Aid (MHFA) is the initi al help given to someone who is developing a mental health problem or who is in a mental health crisis. The first aid is given until appropriate pro fessional support is received or until the crisis resolves. The MHFA cours e is a 12-hour course (4 modules\, each 3 hours) that teaches people how t o assist someone who is developing a mental health problem or in a mental health crisis. Course participants receive a copy of the MHFAI Manual and a Certificate of Completion. \n\nCourse Fee: €200.00\n\n\n\n\n\n\n\n\n\n \n\n\n\n\n\n\n\n\n\n LOCATION:The Killarney Park Hotel\, Town Centre\, Killarney\, Co. Kerry\, I reland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Centre\, Killarney\, C o. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Killarney Park Hotel:geo :0,0 END:VEVENT BEGIN:VEVENT UID:693@southwestgnoskillnet.ie DTSTART:20200107T090000Z DTEND:20200131T163000Z DTSTAMP:20200120T153410Z URL:https://www.southwestgnoskillnet.ie/courses/leadership-training__trash ed/ SUMMARY:Leadership Training DESCRIPTION:A simple definition is that leadership is the art of motivating a group of people to act towards achieving a common goal. This  Leadersh ip Training course is perfect for developing leaders in organisations who want to gain an understanding of their leadership style and hone their ski lls for future success. This unique course will take developing leaders an d put them through their paces. At the end of the workshop\, each learner will have identified their preferred leadership style and key areas to wor k on to become a more effective leader.\n\nDates – TBC\n\nIf you would l ike to contact us\, then please do not hesitate to do so via any of the me ans below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 663662 2\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n LOCATION:Mayo\, Mayo\, Mayo\, Mayo\, Ireland GEO:53.7621669;-9.119860099999983 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Mayo\, Mayo\, Mayo\, Irelan d;X-APPLE-RADIUS=100;X-TITLE=Mayo:geo:53.7621669,-9.119860099999983 END:VEVENT BEGIN:VEVENT UID:698@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200118 DTEND;VALUE=DATE:20200119 DTSTAMP:20200113T154315Z URL:https://www.southwestgnoskillnet.ie/courses/counter-balance-side-shift -refresher-training__trashed/ SUMMARY:Counter Balance & Side Shift Refresher Training DESCRIPTION:Regular refresher training is recommended to keep Fork Lift Tru ck operators safe and to sharpen operator techniques. HSA guidance on fork lift trucks states that operators should undergo refresher training to kee p them from developing bad habits\, or if and when their work practices ch ange. This course is suitable for experienced operators who require a refr esher course.\n\nObjectives\nOn completion of this course participants wil l be able to:\n\n List key features of relevant legislation\n Display sh arpened operating skills\n Rectify bad habits\n Reinforce safe practice\ n Safety appreciation and legislation\n Operator safety\n Operating pra ctice\n Daily inspection\n Engineering principles\n Practical competenc e\n\nWho should attend?\n\nCertified Drivers who have had adequate basic t raining should consider attendance at this course. They should have previo usly been certified but now require their skills to be updated\, due to lo ng intervals of time between operating lift trucks\, or changes in work pr actices have occurred\, or there is evidence of deterioration in operating performance.\n\nDates – TBC\n\nIf you would like to contact us\, then p lease do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 94 31\n\nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:696@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200125 DTEND;VALUE=DATE:20200126 DTSTAMP:20200120T153737Z URL:https://www.southwestgnoskillnet.ie/courses/vna-turrett-refresher-trai ning__trashed/ SUMMARY:VNA/Turrett Refresher Training DESCRIPTION:Turret truck training teaches how to operate turret trucks safe ly and how to use them properly in warehouses.\n\nThis one day course is d esigned for experienced operators who already hold a certificate in fork lift driving and their certificate needs to be refreshed.\n\nAll of our in structors are trained to the approved and accredited RTITB standard. These certificates are valid for 3 years.\n\nOn completion of this course\, par ticipants will be able to:\n\n List the key features of relevant legislat ion\n Rectify any bad habits\n Reinforce safe practice\n Display sharpe ned operating skills\n\nCourse Programme\n\n Safety Legislation\n Operat or safety\n Operating practice\n Daily inspection\n Written test\n Pra ctical competence test\n\nDuration: 1 day per course\n\nParticipants: 4 pa rticipants maximum per course\n\nExact dates – TBC\n\nIf you would like to contact us\, then please do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 6636622\n\ nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:694@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200128 DTEND;VALUE=DATE:20200130 DTSTAMP:20200120T153907Z URL:https://www.southwestgnoskillnet.ie/courses/shaping-conversations-for- success__trashed/ SUMMARY:Shaping Conversations for Success DESCRIPTION:“To get to the next level of greatness depends on the quality of the culture\, which depends on the quality of the relationships\, whic h depends on the quality of the conversations. Everything happens through conversations” Judith E. Glaser\n\n \;\n\nAims of the programme incl ude:\n\n Develop stronger self-awareness of personal communication styles and the impact on internal/external customers.\n Build trust and engagem ent through more effective conversational skills and interactions.\n Beco me aware of what Conversational Intelligence  and its effectiveness in Na vigating the Conversational Highway\n Deconstruct Conflict  to refocus\, reframe and redirect\n\n \;\n\nThe brief is to initially offer a one day programme. The following programme is built around the aim of developi ng more effective conscious conversational skills.\n\nEffective communicat ion skills are vitally important to developing professional and personal r elationships. Relationships begin and grow (and die) through communication \, and the quality of communication influences the quality of the relation ships. Without good communication skills one's effectiveness in all roles in life be they professional\, leader\, manager\, parent\, friend\, spouse \, etc.\, is limited.\n\nThe objective of the Programme is to develop and enhance communication and conversational skills through increased self-awa reness resulting in a deeper personal understanding of self\, our attitude s\, our behaviours and the impact of our communication style on others.\n\ nUnderstanding and managing oneself is a core competency that touches ever y aspect of personal effectiveness.  We are all somewhat different in sty le and preferences.  As we learn more about our own makeup\, we are able to make better sense of experiences and wiser personal decisions.\n\nExact dates – TBC\n\nIf you would like to contact us\, then please do not hes itate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestg no.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:697@southwestgnoskillnet.ie DTSTART:20200130T083000Z DTEND:20200130T130000Z DTSTAMP:20200120T154021Z URL:https://www.southwestgnoskillnet.ie/courses/vdu-ergonomic-assessor-tra ining__trashed/ SUMMARY:VDU/Ergonomic Assessor Training DESCRIPTION:This programme is very practical and will give participants the skills and knowledge required to carry out VDU Assessments within their w orkplace.This course is designed to enable the learner to perform ergonomi c risk assessments in their workplace. It will also give information to le arners to assist their employers in fulfilling their statutory obligations under the Safety\, Health &\; Welfare (General Application) Regulation s 2007\; Chapter 5 of Part 2.\n\nCourse Objectives:\n\nOn completion of th is course\, learners will be able to:\n\n List the duties of the employer under the Safety\, Health &\; Welfare (General Application) Regulation s 2007\; Chapter 5 of Part 2.\n Understand what the minimum requirements are under the VDURegulations\n Carry out an Ergonomic Risk Assessment\n Advise operators on safe work methods\n\nCourse Programme:\n\n Health &am p\; Safety Legislation as it applies to working with VDU’s\n Identify t he hazards &\; risks associated with working with Visual Display Units\ n Ergonomics – The role of ergonomics in workstation assessments\n Eye &\; Eyesight Testing\n Typical hazards – Work Related Upper Limb Di sorders\, Eye strain &\; fatigue\, Musculoskeletal Disorders\n Carryin g out a Workstation Assessment\n\nExact dates – TBC\n\nIf you would like to contact us\, then please do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 6636622\n \nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:699@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200201 DTEND;VALUE=DATE:20200301 DTSTAMP:20200120T154117Z URL:https://www.southwestgnoskillnet.ie/courses/safety-and-health-at-work_ _trashed/ SUMMARY:Safety and Health at Work-QQI Level 5 DESCRIPTION:The purpose of this programme is to give participants a broad k nowledge of the management of health and safety in the workplace. The cour se is ideally suited to personnel who either wish to progress within the f ield of health and safety management or who have an element of safety resp onsibility within their current employment.\n\nAt the end of this programm e participants will understand the legal framework applicable to employers \, employees and contractors. Participants will also be able to carry out both basic risk assessment and accident/incident investigation. They will also understand the essential components of the company safety statement a nd will be in a position to identify training needs required to secure a s afer work environment.\n\n \;\n\nDates - TBC\n\nIf you would like to c ontact us\, then please do not hesitate to do so via any of the means belo w.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 6636622\n\nTel ephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:701@southwestgnoskillnet.ie DTSTART:20200206T090000Z DTEND:20200207T173000Z DTSTAMP:20200120T154624Z URL:https://www.southwestgnoskillnet.ie/courses/the-mediators-toolkit-trai ning__trashed/ SUMMARY:The Mediator's Toolkit Training DESCRIPTION:The aim of this programme is that participants will learn how t o formulate and ask incisive questions\, drawn from a range of theoretical propositions\, to introduce new information\, clarify existing informatio n and safely challenge and shift any entrenched thinking of parties in med iation. This is the key to reaching successful and sustainable mediation a greements.\nTraining Objectives\n\n To introduce\, describe and explain t he purpose and focus of the S Questions Model so that participants will be able to implement the theoretical learning in practice.\n To demonstrate the use of the S Questions Model through filmed roleplayed examples to em bed the practical application of its learning.\n To radically sharpen\, f ocus\, and improve the questioning skills of the participants so that thei r work with mediation parties will affect a shift in parties’ thinking a nd approach to their conflict.\n\nTraining Outcomes\n\n Learn the theory and purpose behind each S4: Shift Thinking question type from the S Quest ions Model - why it works\, how to build the question and strategically u se it for a successful outcome.\n Be able to apply their newly gained kno wledge and theory in formulating and asking gentle\, safe\, penetrating an d paradigm-shifting questions.\n Know how the distortion\, deletion and d eficit of communicated information can hinder solution.\n Know and unders tand the physiological changes that occur when parties are in conflict and will be able to work constructively and confidently with a person in this physiological state.\n Know how to use the S Questions Model in separat e private mediation sessions\, both before the first joint meeting and dur ing caucus meetings\, to facilitate parties:\n\n To untangle their thinki ng and gain clarity and focus around their issues.\n To voice and vent ne gative emotions safely so they can start to think cognitively.\n To becom e congruent in their communication.\n To start the journey of a paradigm shift in their thinking before the joint session.\n\n\n Know how to use t he S Questions Model in joint mediation sessions:\n\n To create a safe s pace for both parties to share their thoughts and views.\n To allow for t he introduction of new and clarified information to the parties so that a paradigm shift in their thinking and approach can occur.\n To create mutu al understanding between parties.\n To move parties to a state where they are cognitively able to identify solutions and agreements that are sustai nable and that will meet the needs and underlying interests of both of the m.\n\n\n\nTraining Content\n\n \n\n Theoretical background underpinning the development and application of the S Questions Model in creating a par adigm shift in the thinking and approach of conflicting parties.\n How th e distortion\, deletion and deficit of communicated information can block conflict solution.\n Introduction and overview of the S Questions Model a nd its four dimensions:S1: Subject Matter Dimension of Questions\, S2: Str ucture Dimension of Questions\, S3: Seeking Information Dimension of Quest ions\, S4: Shift Thinking Dimension of Questions\n In-depth learning abou t the S4: Shift Thinking Dimension of Questions - how they work\, how to b uild these questions and when to use them\n Hazard Warnings regarding the use of the S Questions Model\n Demonstration film showing the applicatio n of the S4: Shift Thinking Dimension of Questions in case scenarios with resulting outcomes.\n\n\n\nDates – TBC\n\nIf you would like to contact u s\, then please do not hesitate to do so via any of the means below.\n\n\n \n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:724@southwestgnoskillnet.ie DTSTART:20200206T100000Z DTEND:20200206T130000Z DTSTAMP:20200203T100331Z URL:https://www.southwestgnoskillnet.ie/courses/time-mastery-workshop-2__t rashed/ SUMMARY:Time Mastery Workshop DESCRIPTION:Have you ever felt stressed or overwhelmed with all you have to do? Or that there just isn’t enough time in the day? Are you tired of w orking hard but not getting enough done?\n\nThis workshop is ideal for bus iness owners\, managers and team members who are serious about achieving g reat success in 2020 and who understand that knowing how best to invest th eir time is a vital ingredient to that success.\n\nTake the first step tod ay in getting your time back and sign up for this workshop.\n\nAbout this workshop\;\n\nYou’ll learn how to maximise the effectiveness of your tim e through :\n\n Learning the Keys to time management in the three main ar es: Self Mastery\, Planning Mastery and Delegation Mastery\n Time managem ent Matrix\n Default Diary System\n Understanding where time goes…\n The 9 top time management tips for business success\n\nDates – TBC\n\nIf you would like to contact us\, then please do not hesitate to do so via a ny of the means below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:702@southwestgnoskillnet.ie DTSTART:20200207T090000Z DTEND:20200207T130000Z DTSTAMP:20200114T151321Z URL:https://www.southwestgnoskillnet.ie/courses/building-personal-resilien ce-masterclass__trashed/ SUMMARY:Building Personal Resilience Masterclass DESCRIPTION:Resilience is the ability to thrive on positive stress and avo id distress. How do we manage the situations that create stress and recove r from these with motivation and a sense of well-being? The workshop is su itable for anyone with a personal or professional interest in building res ilience. This includes HR professionals\, Learning and Development special ists\, teachers and educators\, trainers and consultants and operational m anagers.\n\nThe masterclass covers 3 evidence- based strategies for managi ng stress and flourishing under pressure\; reframing stress\, responding e ffectively and relating well to others especially during times of pressure .\n• Reframe stress: Resilient people can reframe their stress and make it their friend\, not foe\, by using simple positive psychology tools whic h counter defeatist thinking with an optimistic mindset. This section cove rs the most recent research on managing stress. It covers unhelpful thinki ng patterns and ways to focus on strengths not weaknesses.\n• Respond ef fectively: With a little effort\, we can retrain the brain’s ability to cope with the daily challenges of life by using simple strategies. We cove r a range of wellbeing exercises including short mindfulness\, stress bust ers and focus exercises that strengthen one’s ability to cope under pres sure. We give each participant a wellbeing menu of 25 skills\n• Relate t o others: learning how to reach out to key resources is a skill of all res ilient people. Building relationships takes practice. We look at how to ac hieve the 5 to 1 ratio of positive to negative interactions to create thri ving relationships and teams. People often forget how resilient they are w hen the pressure increases. We also discussed sharing resilience skills wi thin the group and planning to adopt simple resilience habits to build per sonal resilience.\n\nDates – TBC\n\nIf you would like to contact us\, th en please do not hesitate to do so via any of the means below.\n\n\n\n\nEm ail: info@southwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 21 5 9431\n\nFax: (066) 9156348\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:703@southwestgnoskillnet.ie DTSTART:20200211T090000Z DTEND:20200211T163000Z DTSTAMP:20200114T160228Z URL:https://www.southwestgnoskillnet.ie/courses/excel-intelligent-database -design-and-pivot-tables__trashed/ SUMMARY:Excel - Intelligent Database Design and Pivot Tables DESCRIPTION:Overview\n\n\n\nPivot Tables allow users to reach beyond the ob vious data to design\, arrange and manipulate data at a deeper level. Ensu re that your data is cleaned and correct. Design databases which are robus t and foolproof. Create stunning reports and graphics for ongoing ease of use.\n\n\n\nSyllabus\n\n\n\n Work with text features of Excel to clean im ported data.\n Understand how to construct an effective database within E xcel.\n Work with Tables to future-proof data entry.\n Create Control Sh eets for data variables.\n Use Data Validation to force compliance with i nput standards.\n Creating dynamic dropdown lists\, with sub categories.\ n Create and use Pivot Tables.\n Active Field Settings.\n Creating Form ulas in Pivot Tables.\n Rearranging/filtering Pivot Tables.\n Grouping d ata in Pivot Tables.\n\n\n\n\n Slicers and timelines.\n Replacing and ad ding to monthly data with ease.\n Summarising data and presenting numbers effectively.\n Updating and Refreshing options.\n Working with totals a nd subtotals.\n Control Pivot Table options and report layout.\n Drill d own to find the data behind the results.\n Create Pivot Charts and use th em in the design of mini dashboards.\n Apply Conditional Formatting to Pi vot Tables.\n\nDates – TBC\n\nIf you would like to contact us\, then ple ase do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: i nfo@southwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431 \n\nFax: (066) 9156348\n\n\n\n\n\n\n\n END:VEVENT BEGIN:VEVENT UID:706@southwestgnoskillnet.ie DTSTART:20200212T093000Z DTEND:20200212T170000Z DTSTAMP:20200115T112307Z URL:https://www.southwestgnoskillnet.ie/courses/employment-law-update__tra shed/ SUMMARY:Employment Law Update DESCRIPTION:Programme Overview:\nThis one-day programme is designed for tho se who would benefit from an update on current case law and best practice in the areas of employment law and HR. Those attending will build their co mpetence and confidence in these critical areas by ensuring that they have the most up to date legal and case law approaches.\nProgramme Outcomes:\n On completion of the programme\, participants will:\n\n Have a clear unde rstanding of the current issues arising in key areas of employment legisla tion\n Be capable of dealing with queries and questions on each of the to pics covered\n Confidently look at policies and procedures that are curre ntly in place with a critical eye\n Acquire the current best practice app roach to dealing with issues\n Understand current case law and be aware o f new issues that are arising almost daily\n Have the tools for dealing w ith complex employment relationships\n Spot potential risks for their org anisation of possible claims from current or ex-employees\n Have an overv iew and understanding of key aspects of employment legislation\n\nApproach :\nThe law\, by statute and judgement\, is placing an ever-increasing burd en on the employment relationships. Failure to comply with the law is both costly and time-consuming. Experienced Ibec staff who deal with a variety of real life situations on a daily basis present this course. They will p resent the issues in a practical manner illustrating the key points with t he use of realistic case examples and case law.\nWho Should Attend?\nManag ers and HR specialists whose responsibilities require them to understand e mployment law and to be up to date with case law and practice.\n\nTrainer : IBEC\n\n\n \;\n\nIf you would like to contact us\, then please do no t hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@south westgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n\n \n\n \;\n\n \;\n\n \; LOCATION:Killarney\, Co. Kerry\, Killarney\, Killarney\, Ireland GEO:52.0598845;-9.511002299999973 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Killarney\, Ire land;X-APPLE-RADIUS=100;X-TITLE=Killarney\, Co. Kerry:geo:52.0598845,-9.51 1002299999973 END:VEVENT BEGIN:VEVENT UID:716@southwestgnoskillnet.ie DTSTART:20200213T090000Z DTEND:20200214T130000Z DTSTAMP:20200124T145932Z URL:https://www.southwestgnoskillnet.ie/courses/emotional-intelligence-wor kshop__trashed/ SUMMARY:Emotional Intelligence Workshop DESCRIPTION:Become more self-aware of your emotions and learn how to interp ret others. Managing reactions of others in the workplace effectively is i mportant to the success of the team. Being able to interpret other emotion s is what sets a leader apart from a manager. The skills to identify emoti onal triggers are key to emotional intelligence.\n\nWe believe\, that Emot ional Intelligence (EQ) is more important than one's intelligence (IQ) in attaining success. As individuals our success and the success of our caree rs\, professions and jobs depend on our ability to read other people’s s ignals and react appropriately to them. Therefore\, each one of us must de velop the mature emotional intelligence skills required to better understa nd\, empathize and negotiate with other people — particularly as the eco nomy has become more global. Otherwise\, success will elude us in our live s and careers.\n\n“Your EQ is the level of your ability to understand ot her people\, what motivates them and how to work cooperatively with them\, ” says Howard Gardner\, the influential Harvard theorist.\n\nThe worksho p is highly participative and will focus on providing an opportunity for p articipants to practise the skills needed to gain better emotional intelli gence.\n\nDates – TBC\n\nIf you would like to contact us\, then please d o not hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@s outhwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nF ax: (066) 9156348\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:700@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200217 DTEND;VALUE=DATE:20200226 DTSTAMP:20200124T102441Z URL:https://www.southwestgnoskillnet.ie/courses/pmp-exam-preparation-cours e__trashed/ SUMMARY:PMP exam preparation course DESCRIPTION:PMP exam preparation course supports you from the PMP applicat ion process right through to success at the PMP certification exam.\n\nTh is course provides a detailed exploration of the syllabus and will explain the exam policies and procedures. Using sample exams covering the core ex am material you will be exposed to questions having the same format as tho se in the actual exam.\n\nYou will get post-course support from the PMP ce rtified tutor and have unlimited access to our Exam Simulator which provid es full trial exams to ensure you are well prepared to pass the PMP exam.\ n\nDates – TBC\n\nIf you would like to contact us\, then please do not h esitate to do so via any of the means below.\n\n\n\n\nEmail: info@southwes tgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (06 6) 9156348\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:695@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200225 DTEND;VALUE=DATE:20200227 DTSTAMP:20200113T134827Z URL:https://www.southwestgnoskillnet.ie/courses/shaping-conversations-for- success-2__trashed/ SUMMARY:Shaping Conversations for Success DESCRIPTION:“To get to the next level of greatness depends on the quality of the culture\, which depends on the quality of the relationships\, whic h depends on the quality of the conversations. Everything happens through conversations” Judith E. Glaser\n\n \;\n\nAims of the programme incl ude:\n\n Develop stronger self-awareness of personal communication styles and the impact on internal/external customers.\n Build trust and engagem ent through more effective conversational skills and interactions.\n Beco me aware of what Conversational Intelligence  and its effectiveness in Na vigating the Conversational Highway\n Deconstruct Conflict  to refocus\, reframe and redirect\n\n \;\n\nThe brief is to initially offer a one day programme. The following programme is built around the aim of developi ng more effective conscious conversational skills.\n\nEffective communicat ion skills are vitally important to developing professional and personal r elationships. Relationships begin and grow (and die) through communication \, and the quality of communication influences the quality of the relation ships. Without good communication skills one's effectiveness in all roles in life be they professional\, leader\, manager\, parent\, friend\, spouse \, etc.\, is limited.\n\nThe objective of the Programme is to develop and enhance communication and conversational skills through increased self-awa reness resulting in a deeper personal understanding of self\, our attitude s\, our behaviours and the impact of our communication style on others.\n\ nUnderstanding and managing oneself is a core competency that touches ever y aspect of personal effectiveness.  We are all somewhat different in sty le and preferences.  As we learn more about our own makeup\, we are able to make better sense of experiences and wiser personal decisions.\n\nExact dates – TBC\n\nIf you would like to contact us\, then please do not hes itate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestg no.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:704@southwestgnoskillnet.ie DTSTART:20200225T090000Z DTEND:20200225T163000Z DTSTAMP:20200114T160727Z URL:https://www.southwestgnoskillnet.ie/courses/excel-level-2-intermediate __trashed/ SUMMARY:Excel Level 2 - Intermediate DESCRIPTION:\n\nAt the end of this course participants will have a better u nderstanding of how formulas are constructed and will have a thorough know ledge of how to structure a spreadsheet and database within Excel.\n\nThis course is specifically for those who already have some experience of Exce l and know how to input data and format a spreadsheet. It will specificall y be of interest to those who are working on spreadsheets created by other s but want to know how to set up and manage their own workbooks. You shoul d already know how to create charts.\n\nCharts\, Sheet Layout and Formatti ng are covered at Level 1 - Introduction.\nItems not listed here (includin g PivotTables and Macros) are not covered on this course and are covered a t a higher level.\n\n\n\nSyllabus\n\n\n\n Understanding the difference be tween “relative” and “absolute” cell references.\n Defined Names of cells and ranges and using the Name Manager.\n Create custom formats f or dates and numbers.\n Use the IF function.\n Understand and use the VL OOKUP and HLOOKUP functions.\n\n\n\n\n Learn how to use the SUMIF(s)\, CO UNTIF(s) and AVERAGEIF(s) functions.\n Work with Text by using the common Text functions.\n Import data from other systems and clean it up.\n Rev iew the basics from Level 1 Excel\n Average - AverageIF - AverageIFs - Cl ean - Concatenate - Count - CountIF - CountIFs - CountA - Countblank - Exa ct - HLookup - IF - Left - Lower - Max - Mid - Min - Now - Proper - Right - Sum - SumIF - SumIFS - Today - Trim - Upper - VLookUp\n\nDates – TBC\n \nIf you would like to contact us\, then please do not hesitate to do so v ia any of the means below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: + 353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n \n\n\n END:VEVENT BEGIN:VEVENT UID:715@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200306 DTEND;VALUE=DATE:20200308 DTSTAMP:20200120T153105Z URL:https://www.southwestgnoskillnet.ie/courses/coaching-skills-to-support -working-in-different-contexts__trashed/ SUMMARY:Coaching Skills to Support Working in Different Contexts DESCRIPTION:Programme Aims &\; Outlines\n\nThe aim of this module is to provide the learner with further knowledge of the issues associated with t he use of coaching in a number of different professional contexts e.g. org anisations\, businesses\, education and community. The module will focus o n the complexities of contracting in organisations\, the challenges of int ernal coaching\, systems thinking\, supervision and results from case stud ies/research.\n\nThe beginning of each day will allow time for connecting with each other and then there will be time for reflection at the end of e ach day. The days will be a mixture of knowledge inputs and practical acti vities.\n\nSession 1 – Coaching from a systems perspective\n\nSession 2 – The Complexity of the Coaching Contract\n\nSession 3 – The Role of t he Internal Coach\n\nSession 4 – Coaching Supervision\n\nSession 5 – C oaching in Different Contexts e.g. educational\, community\, environments etc.\n\nEvaluation &\; Feedback\n\nFinal Reflection and Ending\n\nExact dates – TBC\n\nIf you would like to contact us\, then please do not hes itate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestg no.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:722@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200309 DTEND;VALUE=DATE:20200312 DTSTAMP:20200203T103632Z URL:https://www.southwestgnoskillnet.ie/courses/learn-together-to-work-tog ether__trashed/ SUMMARY:Learn Together to Work Together DESCRIPTION:The aim of this programme is to enhance the critical skills\, k nowledge and attitudes of office based staff members to maximise daily res ults by working a) smartly\, b) collaboratively  and c) with emotional in telligence.\n\nObjectives\n\nAt the end of this programme participants wil l be able to\n\n List the seven intelligences\, define Emotional Intellig ence and develop a greater understanding of oneself (Intra personal Intell igence) and how other people are 'wired' (Interpersonal Intelligence)\n R ecognise/admire differing types of 'wiring‘ and modify behavior and comm unication styles  accordingly to achieve respectful and fruitful interact ions on a daily basis.\n Apply a structure and process for facilitating c onsultative decision making and collaborative problem solving.\n Give and receive constructive feedback\n Manage time effectively by employing ‘ best in class’ tools and practices.\n\nExact dates &\; Time– TBC\n\ nIf you would like to contact us\, then please do not hesitate to do so vi a any of the means below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +3 53 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:728@southwestgnoskillnet.ie DTSTART:20200311T090000Z DTEND:20200311T120000Z DTSTAMP:20200218T110112Z URL:https://www.southwestgnoskillnet.ie/courses/1638__trashed/ SUMMARY:HR Forum DESCRIPTION:The next HR Forum has been scheduled for Wednesday 11th March\, 2020 in the Great Southern Hotel\,Killarney from 9.00am to 12.00am.\n\n\n Agenda to follow.\n\nThe HR Forum was established by South West Gnó Skill net to afford HR managers the opportunity to network\, exchange knowledge\ , documentation &\; also to provide updates on new legislation. The for um is an informal meeting which also allows HR Managers to share experienc es\, challenges and information on various HR topics.\n\nThese forums meet on a quarterly basis or alternatively a guest speaker is arranged for a s pecific topic of interest.\n\nMembers are encouraged to collaborate in a v ery meaningful way through the sharing of information and experiences at t hese forums. The forums allow South West Gnó Skillnet to stay in touch wi th members and remain responsive to their needs.\n\nThe Forum is open to n etwork members with a keen interest in HR issues. Please feel free to cont act the network Manager if you are interested in joining the group.\n\nImp ortant Note:\nThe information provided during the HR Forum is of a general \, broad\, and wide-spread nature and cannot substitute for the advice of a licensed professional. A competent authority with specialised knowledge is the only one who can address the specific circumstances of your predica ment. LOCATION:Great Southern Killarney\, Town Centre\, Killarney\, Co. Kerry\, I reland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Town Centre\, Killarney\, C o. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Great Southern Killarney:geo :52.05993530000001,-9.504426500000022 END:VEVENT BEGIN:VEVENT UID:730@southwestgnoskillnet.ie DTSTART:20200325T000000Z DTEND:20200325T004500Z DTSTAMP:20200324T142333Z URL:https://www.southwestgnoskillnet.ie/courses/webinar-hr-guidance-for-em ployers-in-challenging-times__trashed/ SUMMARY:Webinar 25th of March 2020 at 12 o'clock - HR Guidance for Employer s in Challenging Times. DESCRIPTION:**Webinar 25th of March 2020 at 12 o'clock** - HR Guidance for Employers in Challenging Times.\nPlease follow the link to register:https: //attendee.gotowebinar.com/regist…/2033616430574639885 END:VEVENT BEGIN:VEVENT UID:729@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200507 DTEND;VALUE=DATE:20200509 DTSTAMP:20200316T105003Z URL:https://www.southwestgnoskillnet.ie/courses/the-mediators-toolkit-trai ning-2__trashed/ SUMMARY:The Mediator's Toolkit Training DESCRIPTION:The aim of this programme is that participants will learn how t o formulate and ask incisive questions\, drawn from a range of theoretical propositions\, to introduce new information\, clarify existing informatio n and safely challenge and shift any entrenched thinking of parties in med iation. This is the key to reaching successful and sustainable mediation a greements.\nTraining Objectives\n\n To introduce\, describe and explain t he purpose and focus of the S Questions Model so that participants will be able to implement the theoretical learning in practice.\n To demonstrate the use of the S Questions Model through filmed roleplayed examples to em bed the practical application of its learning.\n To radically sharpen\, f ocus\, and improve the questioning skills of the participants so that thei r work with mediation parties will affect a shift in parties’ thinking a nd approach to their conflict.\n\nTraining Outcomes\n\n Learn the theory and purpose behind each S4: Shift Thinking question type from the S Quest ions Model – why it works\, how to build the question and strategically use it for a successful outcome.\n Be able to apply their newly gained k nowledge and theory in formulating and asking gentle\, safe\, penetrating and paradigm-shifting questions.\n Know how the distortion\, deletion and deficit of communicated information can hinder solution.\n Know and unde rstand the physiological changes that occur when parties are in conflict a nd will be able to work constructively and confidently with a person in th is physiological state.\n Know how to use the S Questions Model in separ ate private mediation sessions\, both before the first joint meeting and d uring caucus meetings\, to facilitate parties:\n\n To untangle their thin king and gain clarity and focus around their issues.\n To voice and vent negative emotions safely so they can start to think cognitively.\n To bec ome congruent in their communication.\n To start the journey of a paradig m shift in their thinking before the joint session.\n\n\n Know how to use the S Questions Model in joint mediation sessions:\n\n To create a safe space for both parties to share their thoughts and views.\n To allow for the introduction of new and clarified information to the parties so that a paradigm shift in their thinking and approach can occur.\n To create mu tual understanding between parties.\n To move parties to a state where th ey are cognitively able to identify solutions and agreements that are sust ainable and that will meet the needs and underlying interests of both of t hem.\n\n\n\nTraining Content\n\n \n\n Theoretical background underpinnin g the development and application of the S Questions Model in creating a p aradigm shift in the thinking and approach of conflicting parties.\n How the distortion\, deletion and deficit of communicated information can bloc k conflict solution.\n Introduction and overview of the S Questions Model and its four dimensions:S1: Subject Matter Dimension of Questions\, S2: S tructure Dimension of Questions\, S3: Seeking Information Dimension of Que stions\, S4: Shift Thinking Dimension of Questions\n In-depth learning ab out the S4: Shift Thinking Dimension of Questions – how they work\, how to build these questions and when to use them\n Hazard Warnings regarding the use of the S Questions Model\n Demonstration film showing the applic ation of the S4: Shift Thinking Dimension of Questions in case scenarios w ith resulting outcomes.\n\n\n\n7/8 May 2020 - Central Hotel Dublin - €49 0pp / €365pp\n\nDates:                    7th&\; 8t h May 2020\n\nCost:                      South West Gn ó Skillnet Members – €365\n\nNon – Members – €490 LOCATION:Central Hotel Dublin\, Central Hotel\, Dublin\, Dublin\, D02 E044\ , Dublin\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Central Hotel\, Dublin\, Du blin\, D02 E044\, Dublin\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Central Hote l Dublin:geo:0,0 END:VEVENT BEGIN:VEVENT UID:725@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200512 DTEND;VALUE=DATE:20200610 DTSTAMP:20200316T105014Z URL:https://www.southwestgnoskillnet.ie/courses/coaching-skills-for-manage rs-2__trashed/ SUMMARY:Coaching Skills for Managers DESCRIPTION:Coaching is an essential management tool that helps management direct and train their teams. These skills are an essential part of mentor ing\, delegation and motivation. Delegates will gain the skills to introdu ce a new “learning culture” for their teams and organisation.\n\nWith this intensive workshop\, delegates will develop valuable new skills\, too ls and behaviours through practical and interactive exercises.\n\nExact da tes – TBC\n\nIf you would like to contact us\, then please do not hesita te to do so via any of the means below.\n\n\n\n\nEmail: info@southwestgno. com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 91 56348\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:720@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200526 DTEND;VALUE=DATE:20200527 DTSTAMP:20200316T105449Z URL:https://www.southwestgnoskillnet.ie/courses/1624__trashed/ SUMMARY:Overhead Gantry Crane Training DESCRIPTION:\n\nCourse Background:\nThis course is essential for anyone wor king with overhead gantry cranes or in an area where they are being used. Overhead gantry cranes can be extremely dangerous if operated incorrectly. By completing this course participants will minimalise the risks involved in operating overhead gantry cranes.\n\n\n\n\n\nCourse Content:\n\n Legi slation\n Good handling techniques and practice\n Overloading\n Start s topping operation\n Hazardous situations\n Safe use and manoeuvring of c rane\n Operators daily checks\n Practical\n Introduction to the overhea d gantry crane\n Controls and instruments\n Take-over and maintenance\n Operation of controls\n Weight assessment\n Manoeuvring of crane in con fined spaces\n\n\n\n\n\n\nLearning Outcomes:\n\n\n\n\n\n\nUpon successful completion of this course participants will gain the skills and knowledge necessary to:\n\n Complete an inspection on gantry cranes and lifting equ ipment\n Identify the load capacity of an overhead gantry crane\n Unders tand the potential hazards involved in using an overhead gantry crane\n O perate an overhead gantry crane in a safe manner\n\nThis Course is Designe d For:\nAnyone involved with the use and operation of an overhead gantry c rane.\n\nDates – TBC\n\nIf you would like to contact us\, then please do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@so uthwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFa x: (066) 9156348\n\n\n\n\n \;\n\n \;\n\n \;\n\n \;\n\n\n END:VEVENT BEGIN:VEVENT UID:709@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200909 DTEND;VALUE=DATE:20201024 DTSTAMP:20200316T105230Z URL:https://www.southwestgnoskillnet.ie/courses/certified-mediation-traini ng-9__trashed/ SUMMARY:Certified Mediation Training DESCRIPTION:Certified Mediation Training – Mediators’ Institute of Irel and Approved Nine Day Programme.  The programme covers workplace\; commun ity\; and civil and commercial disputes.  This training includes assessme nt for accreditation with the Mediators’ Institute of Ireland.\n\nLearni ng Outcome:\n\n Participants will understand the concept of mediation and the framework required for carrying out professional and effective mediat ions.\n They will develop skills for mediating between parties in differe nt contexts and will be prepared for MII assessment.\n Learn methods and techniques for identifying the core of the conflict.\n Be able to identif y their own style of handling conflict and the changes they may need to ma ke.\n\nExact dates – TBC\n\nIf you would like to contact us\, then pleas e do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: inf o@southwestgno.com\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n \nFax: (066) 9156348\n\n\n\n END:VEVENT BEGIN:VEVENT UID:714@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200911 DTEND;VALUE=DATE:20201102 DTSTAMP:20200316T105315Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-in-profess ional-coaching-skills-5__trashed/ SUMMARY:ICF Certificate in Professional Coaching Skills DESCRIPTION:This is an original programme teaching best professional theory and practice. Its primary focus is to develop and refine our inherent int erpersonal skills\, such as perceptive\, empathic listening and questionin g\, and our ability to engage with others so as to create real connection\ , clarity\, choice and forward action.\n\nWe build on this foundation with a thorough training in the co-active coaching model\, together with selec ted processes from Neuro-Linguistic Programming. We think it is valuable t o have a psychological model to aid our thinking and have chosen Transacti onal Analysis\, widely used in business and personal development. Througho ut the programme the International Coach Federation (ICF) Core Competencie s provide the criteria and framework for evaluating participants’ growin g coaching skills. The course has been designed so that these core compete ncies\, skills and knowledge take root in the seedbed of the increasing se lf-awareness and personal development of the coach.\n\nThe taught programm e consists of a sequence of five modules of four consecutive days each. A progression of skills is taught through the programme\, with basic skills taught and practiced early in the programme and then developed and deepene d by advanced material in later units.\n\nLearning Outcomes:\n\n Develope d the International Coach Federation Associate Certified Level coaching co mpetencies\n Developed and integrated knowledge across a number of key co aching subject areas\n An integrated application of coaching models\, too ls and competencies\n Contextualised coaching within the wider field of l earning and development\, counselling and therapyName principles of ethica l practice applied to the area of coaching\n Demonstrate an ability to co mmunicate appropriately to clients seeking coaching whether coming from bu siness or other contexts\n\nAt the end of the training programme\, provide d you have been present for at least 18 of the 20 training days) and compl eted both practical and written assignments\, you will receive a\, Coachi ng Development Certificate in Professional Coaching Skills\n\n\nExact date s – TBC\n\nIf you would like to contact us\, then please do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestgno.co m\n\nTel: +353 (0)64 6636622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156 348\n\n\n\n\n END:VEVENT BEGIN:VEVENT UID:712@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20200930 DTEND;VALUE=DATE:20201002 DTSTAMP:20200316T105331Z URL:https://www.southwestgnoskillnet.ie/courses/project-management-essenti als-12__trashed/ SUMMARY:Project Management Essentials DESCRIPTION:Course Overview\n\n\nThis course provides you with a foundation in professional project management principles.\n\nBased on the Project Ma nagement Institute’s Guide to the Project Management Body of Knowledge ( PMBOK© Guide)\, you will be taken through the entire project lifecycle a nd will be introduced to the knowledge areas needed to manage any project effectively.\n\nUsing a case study\, you will complete the necessary steps to plan a project scope and schedule comprehensively. You will learn how to identify and manage risks and how to manage stakeholder expectations vi a communication. On completion\, you will be familiar with key project man agement terminology and have the tools and techniques needed to manage you r own projects.\n\nDURATION: 2 days\n\nExact dates – TBC\n\nIf you would like to contact us\, then please do not hesitate to do so via any of the means below.\n\n\n\n\nEmail: info@southwestgno.com\n\nTel: +353 (0)64 6636 622\n\nTelephone: 087 215 9431\n\nFax: (066) 9156348\n\n\n\n\n LOCATION:Co. Kerry\, Kerry\, Kerry\, Co. Kerry\, Ireland GEO:52.15446069999999;-9.566863199999943 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kerry\, Kerry\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Co. Kerry:geo:52.15446069999999,-9.566 863199999943 END:VEVENT BEGIN:VEVENT UID:737@southwestgnoskillnet.ie DTSTART:20201201T110000Z DTEND:20201201T120000Z DTSTAMP:20201119T154608Z URL:https://www.southwestgnoskillnet.ie/courses/launch-ba-in-retail-experi ence-management-it-tralee__trashed/ SUMMARY:BA in Retail Experience Management Taster Class DESCRIPTION:\n\n\n\n\n\n\n\n\n\nAbout this Event\n\n\n\nDue to the success of the launch of the new BA in Retail Experience Management Programme\, we will be hosting another taster class on 1st December at 11am.\n\nDiscover Emerging Retail Trends with Sheila O'Mahony and Programme Overview with C ourse Leader Cyril Gavaghan.\n\nClick here to Register for Event. \n\n&nb sp\;\n\n\n\n\n\n\n\n\n\n \;\n\n\n\n\nAdd to Calendar\n\n\n\nLocation:\ nOnline Event\n\n\n END:VEVENT BEGIN:VEVENT UID:741@southwestgnoskillnet.ie DTSTART:20210114T091500Z DTEND:20210114T123000Z DTSTAMP:20201215T125326Z URL:https://www.southwestgnoskillnet.ie/courses/work-at-heights__trashed/ SUMMARY:Work at Heights DESCRIPTION:Course Objectives\n\nOn completion of this unit participants wi ll be able to identify and understand the key factors involved in setting up and maintaining a safe system of work at height.  Participants will al so be able to select\, check and properly fit a suitable harness and lanya rd for working at height.\n\nCourse Content\n\nLegislation including legal obligation in relation to inspection.\n\n Causes of Accidents\n Height Safety Systems\n Types of Harness\n Selection of correct harness for the job\n Harness Maintenance\, inspection and testing\n Types of Lanyard\n Types of Karabiner\n Harness Donning\n Requirements for safe anchor po ints\n Inspection by user prior to use\n\n\nDuration\n½  day per sessio n.  Alternatively 2 sessions can be completed within 1 day\n\nParticipant s\n10 participants can be accommodated per ½ day session END:VEVENT BEGIN:VEVENT UID:743@southwestgnoskillnet.ie DTSTART:20210115T090000Z DTEND:20210205T163000Z DTSTAMP:20210104T144420Z URL:https://www.southwestgnoskillnet.ie/courses/solidworks-essentials-trai ning-programme__trashed/ SUMMARY:SolidWorks Essentials Training Programme DESCRIPTION:The SOLIDWORKS Essentials course is recommended to anyone new t o SOLIDWORKS. Whether you have migrated from 2D CAD\, another 3D system\, or have no experience with CAD at all this course is suitable for you. Sta rting from the very basics of the program\, the course develops looking at modelling essentials required for day to day use of the software\, right through to some advanced topics for automating designs. Part and Assembly modelling and also the 2D drawing environment are introduced during this c ourse.\n\nPrerequisites: Experience navigating around the Windows Operati ng System.\n\nDuration: 4 Days\n\nTraining Priovider: Solid Solutions Irel and END:VEVENT BEGIN:VEVENT UID:744@southwestgnoskillnet.ie DTSTART:20210118T093000Z DTEND:20210118T123000Z DTSTAMP:20210104T155733Z URL:https://www.southwestgnoskillnet.ie/courses/motorised-pallet-truck-tra ining__trashed/ SUMMARY:Motorised Pallet Truck Training DESCRIPTION:This course is designed to provide learners with the knowledge of the hazards &\; dangers associated with motorised pallet trucks.\n\n On completion of this course\, participants will be able to:\n\n Identify the key aspects of legislation\, which apply to the safe preparation\, lo ading\, and operation of a Power pallet truck.\n Operate a power pallet t ruck safely.\n Understand safe operating techniques.\n Stack and de-stac k loads safely and accurately.\n Carry out daily and routine maintenance. \nDuration: 0.5 Day Programme which will be run multiple times for one of our member companies throughout 2021.\n\nTraining Provider: Anderlift\n END:VEVENT BEGIN:VEVENT UID:742@southwestgnoskillnet.ie DTSTART:20210120T091500Z DTEND:20210120T123000Z DTSTAMP:20201215T125257Z URL:https://www.southwestgnoskillnet.ie/courses/abrasive-wheels__trashed/ SUMMARY:Abrasive Wheels Training DESCRIPTION:Objectives\n\nOn completion of this training participants will be able to:\n\n List the legal requirements of working with abrasive whee ls\n Select appropriate abrasive wheels\n Correctly mount abrasive wheel s\n\nCourse Content\n\n Legislation including the Abrasive Wheels Regulat ions 1982\n Hazard Identification / Risk Assessment\n Causes of Accident s\n Methods of selection\, mounting\, storing and handling\n Methods of inspecting and testing\n Assembling and balancing components\n Functions of components used including:\n flanges\n washers\n bushes\n nuts use d in mounting\n tool rests\n Mounting and Dressing abrasive wheels\n\n&n bsp\;\n\nMethods of Training\n\nParticipants are presented with the theore tical aspects of Abrasive Wheels.\n\nPractical session will be incorporate d\n\nTraining Provider: Anderlift\n\nDuration: Half Day (2 sessions can be held per day)\n\nMaximum No. of Participants: 10 per session END:VEVENT BEGIN:VEVENT UID:746@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20210122 DTEND;VALUE=DATE:20210626 DTSTAMP:20210421T085910Z URL:https://www.southwestgnoskillnet.ie/courses/looking-after-the-leaders_ _trashed/ SUMMARY:Looking After The Leaders DESCRIPTION:Introduction:\n\nThis is a 6-month transformational program for women in leadership\, designed to support leaders in their wellbeing\, bu ild resilience and emotional intelligence\; so that leaders can empower th eir teams to thrive. It will be run remotely for Spring 2021.\n\n \;\n \nProgram Content:\n\nThis whole program has been set up to meet a need th at is huge at this point in time – to support leaders in their own wellb eing so that they are in a better position to support their teams. Stress management\, building resilience and self-care are all components of devel oping emotional intelligence so I will be drawing on my 21+ years of knowl edge and experience to empower a deeper understanding of all of these topi cs and bring them into practical application for you in work and in life.\ n\nBuilt based on Seligman’s Resilience &\; Wellbeing PERMA model\, t he building blocks for resilience and growth\, and incorporating Mindfulne ss and Mindful Self-Compassion\; each month will have a theme as follows:\ n\n \;\n\n1) Embracing Healthy Habits\n\n Discover how to kickstart h ealthy habits that you can stick to so that you can get the results you’ ve always wanted\n Build your resilience by taking responsibility for you r health and wellbeing in all areas of your life.\n Practice self-care al ong the entire journey\n\n \;\n\n2) Increasing Positive Emotions\n\n Discover the Truth about emotions and their impact on performance\n Explo re a proven toolkit for building resilience &\; growing wellbeing\n Ac tivate your happiness and gain confidence in your strengths\n\n \;\n\n 3) Growing Engagement\n\n Discover how to stay motivated and engaged\n U nlock your core values and strengths to uncover your inner drive\n Identi fy how to work to your strengths so that you can excel at what you do (and help others to too!)\n\n \;\n\n4) Building Connections and Relationsh ips\n\n The secret to lasting inner confidence and banishing the inner cr itic for good!\n A simple strategy to identify where you and your team ge t caught in stress\, and how to progress past those patterns\n Build mean ingful relationships and connections that are mutually beneficial\n\n  \;\n\n5) Finding Purpose and Meaning\n\n Gain a sense of clarity about yo ur life and your work\n Move deeper into your purpose\n Feel more connec ted to yourself and to what’s really important to you\n\n \;\n\n6) R ecognising Accomplishments\n\n Recognition of what you’ve achieved\n A ppreciation for self and others\n Recognize limiting beliefs and break th rough your ceiling to achieve more than ever before!\n\n \;\n\nIn addi tion you will discover:\n\n A roadmap to building your tolerance for stre ss\n The sneaky way to practice Mindfulness without needing extra time ou t of your busy day\n The secrets to staying well and performing through c hallenging times\n Ways to create better moods\, energy and work performa nce\n How to move from ‘Survive’ to ‘Thrive’!\n\n \;\n\nBenef its:\n\n Reduce stress &\; boost your wellbeing\n Re-connect more dee ply with yourself\, bring meaning and passion back into your life\n Grow your resilience &\; stress tolerance to feel stronger within yourself\n Build your self-awareness and emotional intelligence – key skills requ ired of top leaders today\n Create more quality time for yourself and for your family\n Communicate more effectively and clearly\n Grow in confid ence &\; feel better in your own skin\n Value yourself and improve you r worth as a leader\n\nNot only will you be building your own reservoir of personal resilience and development\, but everything you learn can be ap plied immediately in the workplace to benefit both you and your teams.\n\n  \;\n\nCost:\n\nThe cost for this program is €2397 per person. A max imum of 14 women will be accepted onto the program.\nSWG Skillnet can offe r 25% funding on this tranining\, therefore cost to members will be €1\, 790.\n\n \;\n\nWhat’s involved:\n monthly FULL DAY REMOTE SESSIONS X 6\nSessions are run 1 day per month\, remotely.  Groups are deliberatel y kept at a small group size and are highly interactive.  They are semi-s tructured\, including the sharing of content\, daily theme\, lots of time for discussion\, reflection and practice.   We will focus on applied lea rning and growth experience.\n\n \n\nONLINE ACCESS TO ALL CONTENT\nOnline access to a private members only area to access all the resources to supp ort your journey\n\n \n\nMONTHLY GROUP COACHING CALL\nYour opportunity to stay accountable\, push on with your goals\, make progress\, ask question s and get support along the way!\n\n \n\nCUSTOM GUIDED MEDITATIONS\nFree selection of Guided Meditations to keep your head clear\, calm and focused so that you can be at your best even through times of disruption.\n\n \n \nCERTIFICATE OF ATTENDANCE\nCertificate of Attendance (Personal &\; Pr ofessional Development Certificate)\, which can be used for your organizat ion when you complete the program.\n\nTraining Provider: MINDWORKS\n\n&nbs p\;\n\n \;\n\n \; CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:739@southwestgnoskillnet.ie DTSTART:20210216T090000Z DTEND:20210218T173000Z DTSTAMP:20201130T102620Z URL:https://www.southwestgnoskillnet.ie/courses/moving-through-conflict__t rashed/ SUMMARY:Moving Through Conflict DESCRIPTION:[su_row]Moving Through Conflict- 2 day Training Programme.[/su_ row]\n\n"Seek first to understand\, and then to be understood". - S. Covey \n[su_row]Who will benefit from this training?[/su_row]\nManagers\, superv isors\, team leaders\, HR professionals\, community workers and anyone who is interested in finding a new way through conflict.\n\n[su_row]Training outcomes[/su_row]\n\nParticipants:\n\n Identify their own conflict manage ment style and know which facets of their style might need amendment or de velopment.\n Identify the source and causes of conflict in organisational settings\, and will know what needs to be in place to prevent or reduce c onflict.\n Know how an individual’s perception can influence their inte rpretation of events and their management of conflict.\n Know how the dis tortion\, deletion and deficit of communicated information can hinder or b lock conflict solution.\n Know the social driver needs of humans (the SCA RF Model) as outlined in neuroscience research. Will know how to apply thi s model to identifying the underlying needs and interests of others\, and\ , of themselves.\n Know the physiological changes that occur which lead t o the initiation and escalation of conflict\, and how to work with these c hanges.\n Know how to converse with a person who is emotional\, and how t o listen to them actively until that person has returned to cognitive thin king and is able to have a constructive conversation.\n Know the core con cept of conflict mediation and how to use this knowledge to resolve confli ct situations involving themselves and/or others.\n Learn listening and q uestioning skills.\n Learn how to convey their issues\, concerns and need s to another person\, clearly\, effectively and with respect\, and in a wa y in which the other party in the dispute will be able to cognitively hear what is being said.\n Have a framework from which to create their way th rough conflict.\n\nThe training will include a 50 page manual which can be used as a reference post-training.\n\nVenue: Co. Cork\nDate: 16th &\; 18th Feb\, 2021\nTime: 9.30 to 17.30\nCost: €285\nSouth West Gno Skillne t is part-funding the programme for those who are self-employed or employe d in the private sector.\n\n \; END:VEVENT BEGIN:VEVENT UID:747@southwestgnoskillnet.ie DTSTART:20210219T093000Z DTEND:20210507T170000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/certificate-in-employment- law__trashed/ SUMMARY:Certificate in Employment Law DESCRIPTION:Programme Overview\n\n*In line with official guidance for publi c health relating to social distancing\, we are moving this online to a we b based delivery\n\nThis programme is designed to give participants a comp rehensive understanding of the key aspects and practicalities of employmen t legislation. The programme is aimed at building the confidence and compe tence of participants in this critical area of every business.\n\nWho Shou ld Attend?\nThis certificate is aimed at those who are responsible for HR\ , employment legislation or managing people at work.\n\nProgramme Content: \n(12 Subjects)\n\n Sources of Employment Law\n Employment Contracts\n Discipline and Dismissals\n Employment Rights Bodies\n Health and Safety \n Employment Equality\n Bullying and Harassment\n Atypical Workers\n Protective Leave\n Organisation of Working Time Act\n Redundancy\n Tran sfer of Undertakings\n Managing Work Related Stress\n\nApproach:\nAll pre senters on the programme are practitioners who deal with a variety of real - life situations on a daily basis. Participants are encouraged to express their views and experiences. Case studies and exercises will be used to e nsure a real and practical understanding of each subject. \n\nProgramme As sessment:\nIndividual assessments are an integral part of the programme an d count towards end of year results as follows:\n\n Closed book exam 70% \n Project (2\,500 - 3\,000 words) 30%\n\nTraining Provider: IBEC Managem ent Training\nSouth West Gnó Skillnet can offer this training to members for €1\,300 which is inclusive of 30% funding. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:748@southwestgnoskillnet.ie DTSTART:20210310T140000Z DTEND:20210318T170000Z DTSTAMP:20210303T155611Z URL:https://www.southwestgnoskillnet.ie/courses/dignity-at-work-bullying-a nd-harassment-support-contact-person__trashed/ SUMMARY:Dignity at Work: Bullying and Harassment Support Contact Person DESCRIPTION:Programme Overview\nThe primary objective of Ibec’s Bullying and Harassment – Support Contact Person programme is to provide all thos e who will become support contact persons with an in-depth understanding o f the role in a clear and concise manner. It will provide the skills neces sary to carry out this important role. This programme is also suitable for those managing the function of the support contact persons.\n\nWho Should Attend?\nThe Bullying and Harassment – Support Contact Person programme is designed to ensure that those who will become support contact persons will understand the role in a clear and concise manner. This programme is also suitable for those managing the function of the support contact perso ns.\n\nProgramme Content:\nOn completion of the programme\, participants w ill:\n\n Have a clear understanding of the legal definitions of bullying\ , sexual harassment and harassment\n Understand the behaviours that const itute bullying and harassment\n Know how to be a strong and supportive su pport contact person who can explain the procedures for addressing complai nts of bullying and harassment in a non-directional manner\n Develop and improve the skills of communication\, listening and dealing with conflict\ n Be in a position to answer queries and questions in the area of bullyin g and harassment within an organisation\n\n\nApproach:\nExperienced Ibec s taff that deal with a variety of real-life situations on a daily basis pre sent this course. They will present the issues in a practical manner illus trating the key points with the use of realistic case examples\, case stud ies and exercises\n\nTraining Provider: IBEC \n\nDelivered online over tw o half days - 10th and 18th March – 2-5pm\n\nCost for SWG Members is € 100.  END:VEVENT BEGIN:VEVENT UID:752@southwestgnoskillnet.ie DTSTART:20210316T093000Z DTEND:20210423T163000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/supervisory-management-qqi -level-6__trashed/ SUMMARY:Supervisory Management QQI Level 6 DESCRIPTION:\nCertification Details\n\n\n\nModule Title\nSupervisory Manage ment Skills 6N2104\n\n\nAward Type\nComponent Award Level 6 (15 Credits)\n \n\nAwarding Body\nQQI\n\n\nDuration\n5 days\n\n\nQQI Centre\nMCX Training &\; Development\n\n\nTrainer\nMichael Cox\n\n\n\n\n\nAim\nThe aim of t his programme is to equip learners with the relevant critical knowledge an d skills to strengthen and develop their supervisory management skills in accordance with international best practice.\n\nA key outcome of the progr amme is to deliver highly motivated supervisors and managers\, equipped wi th a range of skills\, knowledge\, tools and techniques for leading\, deve loping and fostering highly motivated teams resulting in increased product ivity\, profitability and competitiveness.\n\nModule Details\nThis program me comprises of one module\, namely Supervisory Management Skills cod 6N21 04 (15 credits). The specific learning outcomes are grouped into four unit s – 1. Supervisory Management\, 2. Operational Planning\, 3. Team Leader ship and 4. Organisational Skills\nObjectives\nAt the end of the programme learners will:\n\n\n Acquire the necessary skills\, knowledge and attitu des required to address the roles and responsibilities of a highly effecti ve supervisor\n Demonstrate a range of supervisory and management skills that are essential for harnessing the energy of the team and achieve the c ritical synergy required to surpass targets.\n Develop fundamental interp ersonal\, communication and facilitation skills that motivate and empower teams.\n Conduct Performance Conversations\n Achieve the confidence to d eal with a variety of challenging situations and behaviours.\n Explore ef fective work practices appropriate to the role as supervisor/line manager including the ability to train on a 1-2-1 basis and drive effective meetin gs.\n\n\nDuration\n5 days with between 10 and 20 hours own time for course work\, review and assignment\, depending on participant's level of learni ng.\n\nHow Will I Learn?\nThis course is delivered using international bes t practice in adult learning. As a result the programme highly participato ry using a range of training tools\, methods and techniques to ensure that participants get the opportunity to share experiences and knowledge\, lea rn from each other and are given the opportunity to apply and practice the critical skills\, knowledge and attitudes required to be an excellent sup ervisor/manager.\n\nTraining Provider: MCX Training &\; Development\n\n Date: Tba - March/April 2021\nCost to SWG Members: €500.00\n\n CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:749@southwestgnoskillnet.ie DTSTART:20210323T140000Z DTEND:20210331T170000Z DTSTAMP:20210303T161246Z URL:https://www.southwestgnoskillnet.ie/courses/employment-law-update__tra shed/ SUMMARY:Employment Law Update DESCRIPTION:Programme Overview\nThis programme will give managers and HR sp ecialists the confidence to deal effectively with problems that arise in t he context of the Unfair Dismissals Acts.\n\nProgramme Outcomes:\nOn compl etion of the programme\, participants will be able to:\n\n An appreciatio n of the importance of the principles of natural justice and the implicati ons of them when managing disciplinary issues\n How to manage poor perfor mance\n Managing absence within the law\n How to deal with serious/gross misconduct\n Understand the current best practice approach to dealing wi th issues in the area of discipline and dismissal\n Know the legislative background to disciplining and the relationship between the unfair dismiss als legislation\, the equality legislation\, industrial relations and any other relevant piece of legislation\n Understand current case law and be aware of new issues that are arising almost daily\n Build confidence to d eal with queries and questions on the topics covered\n Deal with all of t he aspects of a disciplinary procedure up to and including dismissal\n Cr itically analyse current disciplinary policies and procedures\n\nWho Shoul d Attend?\nManagers and HR specialists who manage people at work.\n\nProgr amme Content:\n\nDiscipline and dismissals\n\n Overview of Unfair Dismiss als Act\, 1977-2015\n Who is covered by the legislation?\n Definition of dismissals\n ‘Unfair’ and ‘not unfair’ reasons for dismissal\n Claims procedure\n Redress – the cost of unfair dismissal\n\n\nDiscrimi natory dismissals\n\n Discriminatory dismissals under the employment equa lity acts Disability and reasonable accommodation\n Pregnancy related dis missals\n Redress under the equality legislation\n Case law\n\n\nFair pr ocedures and Natural Justice\n\n Importance of adhering to the principles of natural justice when dealing with disciplinary matters\n Code of Prac tice on Grievance and Disciplinary Procedures (S.I. No. 146 of 2000)\n Th e disciplinary procedure\n Appeals process\n\n\nDisciplinary procedures i n action\n\n Dealing with the poor performer\n Managing absence\n Deali ng with serious/gross misconduct\n Case studies\n\nApproach:\nThere are a number of activities and case studies as part of the course to ensure tha t the key knowledge and skills are practiced. Programme participants are e ncouraged to express their views and experiences. The programme facilitate s participant discussion to ensure a thorough understanding of the key poi nts and their application. Real life case studies and exercises will be us ed to ensure a real practical understanding of each topic.\n\n\nTraining P rovider: IBEC\n\nDelivered over two half days 23rd and 31st March – 2-5 pm\n\nCost for SWG Members is €100. END:VEVENT BEGIN:VEVENT UID:753@southwestgnoskillnet.ie DTSTART:20210324T093000Z DTEND:20211123T170000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/diploma-in-employment-law_ _trashed/ SUMMARY:Diploma in Employment Law DESCRIPTION:Programme Overview\nThis is an Online based programme\nThe prim ary objective of the TU Dublin Diploma in Employment Law (12 day) programm e is to deliver an in-depth knowledge of key employment legislation as wel l as a comprehensive understanding of case law and its application.\n\nWho Should Attend?\nThis diploma is for participants who are looking for a co mprehensive knowledge and practical understanding of the whole area of emp loyment law. This programme is also designed to meet the needs of those co ntemplating a career in people management\, human resource management and related areas by focusing on the need for compliance with employment law f rom the recruitment stage right through to the termination of employment.\ n\nDuration: 12 Days\n\nProgramme Content:\nThis is an Online programme\n (14 Subjects)\n\n Introduction to Employment Law\n Contracts of Employme nt\n Employment Rights Bodies\n Equality Legislation\n Atypical Workers \n Discipline &\; Dismissals\n Protective Leave\n Introduction to In dustrial Relations\n Workplace Bullying and Harassment\n Organisation of Working Time Act\, 1997\n Redundancy\n Data Protection\n Occupational Health &\; Safety\n Occupational Stress\n\nApproach:\nThere are a numb er of activities and case studies used throughout the programme which ensu res that all of the learning is applied in a real way. Best practice examp les in all areas will be highlighted and discussed during the programme\, giving participants plenty of opportunities to build on the elements of th ese that could be applied in their own organisations.\n\nProgramme Assessm ent:\nIndividual and group assessments are an integral part of the program me and count towards end of year results as follows:\n\n Closed book exam  50%\n Project (3\,500 - 4\,500 words) 20%\n Group assignment 20%\n Learning journal and class participation 10%\n\nTraining Provider: IBEC\n \n\n\nOnline\nMar 24\, Apr 14\, 28\, May 12\, 26\, Jun 16\, 30\, Sep 8\, 2 2\, Oct 6\, 20\, Nov 3\, 2021\n\n\n CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:760@southwestgnoskillnet.ie DTSTART:20210414T093000Z DTEND:20210723T160000Z DTSTAMP:20210610T121320Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-5-healthcare-pro gramme__trashed/ SUMMARY:QQI Level 5 Healthcare Professional Carers Training Programme DESCRIPTION:\n\n \;\nQQI Level 5: Care of the Older Person (5N2706)\, C are Skills (5N2770) and Care Support (5N0785).\n\nCommencing the 14th Apri l 2021 \nAll classes will run from 9.30am – 4pm (unless otherwise stated )\n\nCare of the Older Person\n14/04/2021\nLaunch of Assessment Material & amp\; Administration\nThe Ageing Process\nRole of HIQA\, HSE\, Primary Car e Providers\nBiological &\; Social Ageing Demography\n\n21/04/2021\nDem entia Types &\; Approaches\nResponsive Behaviour Approaches\n\n*28/04/2 021\n*Online sessions* Zoom \nEnd of Life Care (2pm-5pm)\nContinence Issue s Management in Home or Institutions (6pm-9pm)\n\n05/05/2021\nSkills Demon stration (Blindfold &\; Assisted Feeding Exercise)\n\n12/05/2021\nPsych ology of Ageing &\; Effects of Retirement\nCommon Conditions Workshop – Diabetes\, Cardiovascular\, Stroke\, Falls\nDo Not Resuscitate – CPR Issues Quality of Life (QOL)\nCourse conclusion Evaluation\n\n19/05/2021\ n*Online sessions* Zoom \nTutor Support Day 10am – 12pm &\; 2pm-4pm\n \nCare Skills &\; Care Support \n26/05/2021\nLaunch of Assessment Mater ial &\; Administration (Care Skills) RB\n\n02/06/2021 \nSubmit Project for Care of the Older Person to Tutor in Class\nLaunch of Assessment Mater ial &\; Administration (Care Support)\nEnhancing Working Relationships\ n\n09/06/2021 \nClient care approaches\, environment of care and the oblig ation of the HCA role meeting the standards of HIQA – see QQI Items 10.1 .1 – 10.1.9\nHand Hygiene\nUsing equipment to enable self and clients in Daily Living Activities – see QQI items 10.2.1- 10.2 4\n\n16/06/2021\nT he role of the HCA and skills development Phase 1 (see QQI items 10.3.1- 1 0.3.3 ABC)\nContinence Care RB\n\n23/06/2021\nThe role of the HCA and skil ls development Phase 2 (See QQI items 10.3.3 - 10.3.9)\nThe role of the HC A and skills development Phase 3 (See QQI 10.3 – 10.11)\n\n30/06/2021\nC are Support\n\n07/07/2021\nCare Support\n\n14/07/2021\nAssignment work: On e Viva + one assignment\nCourse conclusion Evaluation\n\n23/07/2021\nSubmi t Materials for Care Skills and Care Support to Northridge House (by post or hand-delivered) CATEGORIES:Skills Connect Training LOCATION:Northridge House Education & Research Centre\, Castle Road\, Mahon \, Cork\, T12 H970\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castle Road\, Mahon\, Cork\ , T12 H970\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Northridge House Education & Research Centre:geo:0,0 END:VEVENT BEGIN:VEVENT UID:754@southwestgnoskillnet.ie DTSTART:20210419T090000Z DTEND:20210521T163000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/nlp-diplona-foundations-in -nlp-pathway-to-success-inlpta-certified__trashed/ SUMMARY:NLP Diplona (Foundations in NLP) - Pathway to Success (INLPTA Certi fied) DESCRIPTION:What is NLP?\nNLP stands for Neuro Linguistic Programming\, tha t is\, knowing what\nworks in your thinking\, behaviour and language patte rns so that you\nachieve the results you want in your business and persona l life.\nNLP is all about communication\, awareness and understanding of y ourself and\nothers and using all of that to gain clarity\, reproduce exce llence and consistently achieve\nthe goals you set professionally and per sonally.\nNLP is fun\, exciting and all about you \; it’s about creating awareness\nand choice in what you do and how you do it. The focus is on p ositive\ncommunication with self and others and subtle change\nfrom the in side out.\n\nWhy NLP?\nAre you interested in tapping into attitudes of exc ellence\, learning a\nset of tools\, techniques and processes which you ca n use to assist you\nto:-\n• Connect and build stronger\, more positive relationships.\n• Understand others and communicate more effectively\,\n effortlessly and easily.\n• Reduce stress levels\, allowing you be more focussed so that you\nwork more productively and effectively.\n• Managin g on-going change\, bringing balance across all areas of\nyour life.\n• Become more aware of yourself\, manage your internal state and\ncreate mor e choice for yourself – when you change others\nchange too!\n• Develop personally and challenge yourself to reach greater\nheights.\n• Have a greater competitive edge as a result of your improved\ncommunication skill s.\n• Tap into your internal resources and positively assist those\narou nd you to tap into theirs\; inspire and motivate others in\ntheir achievin g.\n\nWho is NLP for?\nAnyone with a curiosity about how and why they do w hat they do\, those\nwho want to tap into their excellence and replicate i t across all areas of\ntheir lives\; those who want to stop unwanted habit s and behaviours and\nlive life to the full\n• Managers\, Team Leaders\, Mentors who want to have the\ncompetitive edge as a result of improved co mmunication skills.\n• Professional Coaches\, Counsellors\, Therapists\, people\nhelpers who wish to assist their clients to tap into their intern al\nresources.\n• Educators\, Trainers\, Facilitators who would like to bring their\nsessions to a whole new level\, assisting learners to link an d use the\nnew knowledge\, skill and expertise.\n• Individuals who want to develop personally and challenge\nthemselves to reach great heights.\n\ nWhat will you learn?\nNLP is life-long learning\, the 6 Day course will i ntroduce you to:-\n• The history of NLP – understanding the historical and scientific basis.\n• The Principles of Success—The 3 legs of NLP. \n• The NLP Communication Model – the basis of our experience/our\ncom munication with ourselves and others.\n• Language – using your words w ith awareness and elegance.\n• States &\; Anchoring – awareness of your resourceful states and tapping into and accessing same for future use .\n• Well Formed Outcomes – ensuring that what you want is really\nwha t you want and going for it!\n• Presuppositions of NLP – assumptions t o try on and live by.\n• Rapport – building and improving relationship skills by establishing\nand maintaining connection.\n• Sensory Acuity – fine tuning your senses to better understand\nyourself and others.\n • Submodalities – the way you internally encode information and\nhavin g the choice to change unwanted thoughts\, feelings and\nbehaviours.\n• Timelines – your own time machine and how to resource yourself.\n\nHow y ou’ll Learn\nOver the 4 modules you will:-\n• Learn by doing\, in a su pportive and stimulating online environment.\n• Working in pairs and tri ads\, you will experience the power of the\nmethodologies\, tools and tech niques for yourself and others.\n• You will be encouraged to discover fo r yourself where your\nlearning will be useful and how you will apply it i n your day to\nday life\, professionally and personally.\n• Professional guidance\, instruction and demonstrations of the\ntools and techniques.\n • Ongoing assessment and feedback over the modules to assist\nyou in mee ting the assessment criteria.\n• Gain an internationally recognised cert ification from INLPTA (the\nInternational NLP Trainers Association) upon c ompletion.\n\nAfter the training\nYou are eligible to attend our Practice Sessions\, held every 8 weeks\,\nonline\, where you will network with othe r NLP’ers who have completed various levels of their training\, share yo ur learnings\, grow and expand your knowledge\, skill and experience of NL P and stay up-to-date\nwith the latest developments in this and related fi elds.\n\nAre you interested in investing in yourself\, your\nbusiness and your personal life?\n• Are you curious about how and why you do what you do?\n• Are you interested in learning how to tap into your excellence\n and replicate it across all areas of your life?\n• Would you like more c hoice and flexibility in your thoughts\,\nfeelings and behaviours?\n• Ar e you interested in investing in yourself in a very positive way?\n\nTrain ing Provider: NLP Training Institute\n\nThe course is held virtually over 6.3 days.\n\nThis training program is being run for one of our Member Comp anies. If you wish to avail of similar training please register your inter est below.\n\n \; CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:758@southwestgnoskillnet.ie DTSTART:20210421T133000Z DTEND:20210429T173000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/the-s-question-model__tras hed/ SUMMARY:The S Question Model DESCRIPTION:Training Programme based on the book ‘The Mediator’s Toolki t: Formulating and Asking Questions for Successful Outcomes’ CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:757@southwestgnoskillnet.ie DTSTART:20210426T090000Z DTEND:20211027T160000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/looking-after-the-leaders- 2__trashed/ SUMMARY:Looking After The Leaders DESCRIPTION:This is a 6-month transformational program that will change y ou from being a stressed and overwhelmed employee to being a resilient em otionally intelligent leader. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:756@southwestgnoskillnet.ie DTSTART:20210517T090000Z DTEND:20210528T160000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/pmi-professional-in-busine ss-analysis-pmi-pba-preparation-course-2__trashed/ SUMMARY:PMI Professional in Business Analysis (PMI-PBA)® Preparation Cours e DESCRIPTION:The course will cover the content of the Project Management Bod y of Knowledge (PMBOK® Guide) and present the information that is examine d on the PMI Professional in Business Analysis (PMI-PBA)® Certification. The course focuses on the role of the Business Analyst within a project en vironment and blends in aspects of traditional as well as agile project ma nagement. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:764@southwestgnoskillnet.ie DTSTART:20210518T100000Z DTEND:20210615T130000Z DTSTAMP:20210511T101213Z URL:https://www.southwestgnoskillnet.ie/courses/social-media-content-creat ion-workshops__trashed/ SUMMARY:Social Media Content Creation Workshops DESCRIPTION:Learn how to create effective content for your social media pla tforms. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:763@southwestgnoskillnet.ie DTSTART:20210608T090000Z DTEND:20210615T160000Z DTSTAMP:20210504T131851Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-manual-handlin g-instructors-course__trashed/ SUMMARY:QQI Level 6 Manual Handling Instructors Course DESCRIPTION:This course aims to equip participants with the knowledge\, ski lls and competence to become a confident and effective Manual Handling Ins tructor. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:761@southwestgnoskillnet.ie DTSTART:20210621T093000Z DTEND:20210621T153000Z DTSTAMP:20210504T132142Z URL:https://www.southwestgnoskillnet.ie/courses/data-breach-response-works hop__trashed/ SUMMARY:Data Breach Response Workshop DESCRIPTION:In the event of a data breach\, companies must be able to evalu ate and respond quickly. This one-day workshop will go through the steps r equired to prepare an incident response plan that works for your company\, the legal obligations you need to consider\, including when to notify the Data Protection Commission and data subjects. \n\n CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:750@southwestgnoskillnet.ie DTSTART:20210831T093000Z DTEND:20210921T163000Z DTSTAMP:20210421T085911Z URL:https://www.southwestgnoskillnet.ie/courses/managing-with-emotional-in telligence__trashed/ SUMMARY:Managing with Emotional Intelligence DESCRIPTION:MCX facilitates tailor made workshops for your company\, with a n aim to provide the essential skills\, knowledge and attitudes to harness the energies and expertise of their teams\, by achieving meaningful commu nication and facilitating group problem solving sessions with a highly dev eloped emotional intelligence.\n\nWe believe\, that Emotional Intelligence (EQ) is more important than one's intelligence (IQ) in attaining success. As individuals our success and the success of our careers\, professions a nd jobs depend on our ability to read other people’s signals and react a ppropriately to them. Therefore\, each one of us must develop the mature e motional intelligence skills required to better understand\, empathize and negotiate with other people — particularly as the economy has become mo re global. Otherwise\, success will elude us in our lives and careers.\n\n “Your EQ is the level of your ability to understand other people\, what motivates them and how to work cooperatively with them\,” says Howard Ga rdner\, the influential Harvard theorist.\n\nTraining Provider: MCX Traini ng &\; Development.\n\nThis workshop is being run for one of our Member Companies. If you wish to avail of similar training please register your interest below. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:762@southwestgnoskillnet.ie DTSTART:20210902T093000Z DTEND:20211028T160000Z DTSTAMP:20210610T120437Z URL:https://www.southwestgnoskillnet.ie/courses/person-centred-practice-de velopment-5-day-programme/ SUMMARY:Person-Centred Practice Development 5-Day Programme DESCRIPTION:An Innovative 5 Day Programme for Nurses and Senior HCA’s wit h a focus on changing culture within Residential Care Settings CATEGORIES:Skills Connect Training LOCATION:Northridge House Education & Research Centre\, Castle Road\, Mahon \, Cork\, T12H970\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Castle Road\, Mahon\, Cork\ , T12H970\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Northridge House Education & Research Centre:geo:0,0 END:VEVENT BEGIN:VEVENT UID:765@southwestgnoskillnet.ie DTSTART:20210903T093000Z DTEND:20210928T160000Z DTSTAMP:20210526T105359Z URL:https://www.southwestgnoskillnet.ie/courses/dementia-training__trashed / SUMMARY:Dementia Programme - 5 Day DESCRIPTION:The aim of this innovative course is to enable RNs to develop c ultures of person-centeredness and improve the quality of life and quality of care for people with dementia. CATEGORIES:Skills Connect Training LOCATION:Northridge House Education Centre\, St. Luke's Home\, Castle Road\ , Mahon\, Cork\, Ireland GEO:51.8993116;-8.403898499999968 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=St. Luke's Home\, Castle Ro ad\, Mahon\, Cork\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Northridge House Ed ucation Centre:geo:51.8993116,-8.403898499999968 END:VEVENT BEGIN:VEVENT UID:751@southwestgnoskillnet.ie DTSTART:20210910T093000Z DTEND:20220117T163000Z DTSTAMP:20210421T085912Z URL:https://www.southwestgnoskillnet.ie/courses/professional-coaching-skil ls-part-1-diploma-in-coaching__trashed/ SUMMARY:Professional Coaching Skills (Part 1 Diploma in Coaching) DESCRIPTION:Developing the Individual as a Coach\n\nOn our Professional Coa ching Skills coach training course you will develop the attitudes and lear n the skills of an effective professional coach. Through continuing practi ce\, observation and feedback\, you will have the opportunity to become hi ghly proficient.\n\nOur purpose is not simply to provide you with a toolki t of powerful techniques and processes. Techniques have their place and ca n be useful in moving us forward in various ways\, but the point for us is that essentially it will be you\, as a coach\, who develops.\n\nWe will question\, encourage\, challenge and support you in your learning. In othe r words you will be coached throughout the coach training course. You will have the opportunity to develop yourself so that coaching becomes an auth entic part of who you are.\n\nAs you develop your self-awareness you will become more able to ‘get out of your own way’\, and out of the way of your clients. You will become able to listen and question more deeply and accurately\, be more aware of your perceptions\, insights and intuitions\, and become more skilled in communicating simply\, honestly and effectivel y.\n\nAs you increasingly bring this way of being to your work\, you will become more and more able to be truly present with\, and for\, your client s. The quality of your attention and engagement will become a catalyst whi ch accelerates your clients’ progress\; they will feel affirmed\, extend ed\, liberated\, energized and stimulated to grow. They will increasingly develop themselves into who and what they want to be.\n\nWe are passionate about the development of coaching as a profession\, and committed to the pursuit of excellence based on clear ethical standards\, thorough training and continuing professional development.\n\nWe have designed a stimulatin g\, demanding and enjoyable coach training course that will bring out and develop your own inherent knowledge and abilities. We think you will find this a deeply fulfilling journey.\n\nQualification\n\nAt the end of the co ach training course\, provided you have been present for at least 18 of th e 20 training days and completed the basic course work\, you will receive a Coaching Development Certificate confirming that you have completed our Professional Coaching Skills recognised by the ICF as ACSTH (see below).\n \n\n\nToday’s rapidly growing marketplace demands a recognised qualifica tion. Our Diploma in Coaching\, comprising Part I: Professional Coaching S kills and Part II: Developing Mastery\, has been awarded Accredited Coach Training Program (ACTP) status by the International Coach Federation (ICF) \, the world’s foremost independent professional coaching body.\n\nThe 1 35 training hours undertaken during the Professional Coaching Skills coach training course are recognised as ICF Approved Coach Specific Training Ho urs (ACSTH). This means certificate graduates have met the training requir ements for ICF accreditation at Associate Certified Coach (ACC) and Profes sional Certified Coach (PCC) levels.\n\nCertificate graduates are eligible to go on to continue with Developing Mastery. At the end of the Diploma i n Coaching\, graduates have satisfied all the major requirements for ICF ’s ACC level credential\, and the training and examination requirements for ICF’s PCC level credential.\n\nCoaching Course Content\n\nOur teachi ng style reflects a person-centred approach to adult learning. Our princip al method is experiential learning: learning by doing\, coupled with perso nal reflection and exploration. We include mini-lectures\, course notes\, discussion groups\, experiential work in twos and threes\, video input and recorded assessments.\n\nThe learning is facilitated by Ailbhe\, supporte d by a select group of observers. Places on our coach training courses are limited to ensure that each student is regularly observed and receives de tailed feedback from the trainer as well as the observers.\n\nDuring the coach training course you should allow about five hours per week for readi ng\, peer coaching practice and written work.\n\nTraining Methods\n\nThis is an original coach training course teaching best professional theory and practice. The coaching course's primary focus is to develop and refine ou r inherent interpersonal skills\, such as perceptive\, empathic listening and questioning\, and our ability to engage with others so as to create re al connection\, clarity\, choice and forward action.\n\nWe build on this f oundation with a thorough training in the co-active coaching model\, toget her with selected processes from Neuro-Linguistic Programming. We think it is valuable to have a psychological model to aid our thinking and have ch osen Transactional Analysis\, widely used in business and personal develop ment. Throughout the coach training course the International Coach Federat ion (ICF) Core Competencies provide the criteria and framework for evaluat ing participants’ growing coaching skills.\n\nIf you would like further details about the programme curriculum\, please contact us.\n\nEntry Requi rements\n\nThere are no formal course prerequisites\; our Professional Coa ching Skills coach training course is open to everyone. During the applica tion process we will\, however\, take the time to discuss your needs and e xpectations to check that this coaching course is a good fit for you.\n\nO ur coach training course attracts mature and motivated people from a wide range of backgrounds. We find the learning experience co-created with such a diverse and committed group is very powerful. We believe you will too.\ n\nLogistics\n\nOnline 2020/21 Professional Coaching Skills (Part I Diplom a in Coaching) - Ireland\n\nOur spring/summer programme is running success fully online and will complete at the beginning of November.  If you'd li ke to join the next programme the dates are below:\n\n\n\n\nOnline via Zoo m platform Spring 2021 - NOW FULL\n\n\n\n\nModule 1\n19th\, 20th\, 22nd Ma rch + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tb c\n\n\nModule 2\n16th\, 17th\, 19th April + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tbc\n\n\nModule 3\n14th\, 15th\, 17th May + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tb c\n\n\nModule 4\n18th\, 19th\, 21st June + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tbc\n\n\nModule 5\n16th\, 17th\, 19th J uly + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tb c\n\n\n\nTwo further training days will be announced post the completion o f the online programme once face-to-face gatherings are possible.\n\n\nVia \nZoom Platform\n\n\nFees\n€5\,000.00 - Some funding support may be avai lable\, subject to eligibility and payment may be made in instalments if a greed.\n\n\n\n\n\n\nOnline via Zoom platform Autumn 2021\n\n\n\n\nModule 1 \n10th\, 11th\, 13th September + 2 x 2.5 hour triad practice + 2 x 2.5 ho ur triad practice - dates tbc\n\n\nModule 2\n8th\, 9th\, 11th October + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tbc\n\n\ nModule 3\n12th\, 13th\, 15th November + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tbc\n\n\nModule 4\n10th\, 11th\, 13th D ecember + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - da tes tbc\n\n\nModule 5\n14th\, 15th\, 17th  January + 2 x 2.5 hour triad practice + 2 x 2.5 hour triad practice - dates tbc\n\n\n\nTwo further tra ining days will be announced post the completion of the online programme o nce face-to-face gatherings are possible.\n\n\nVia\nZoom Platform\n\n\nFee s\n€5\,000.00 - Some funding support may be available\, subject to eligi bility and payment may be made in instalments if agreed.\n\n\n\n\n Cost w ith South West Gnó funding is €3\,500.\n\nTraining Provider: Coaching D evelopment CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:768@southwestgnoskillnet.ie DTSTART:20210929T100000Z DTEND:20210929T120000Z DTSTAMP:20210921T105023Z URL:https://www.southwestgnoskillnet.ie/courses/employee-wellness-program- strike-a-balance/ SUMMARY:Employee Wellness Program - Strike a Balance DESCRIPTION:Strike a Balance - helping your staff to reflect on how to crea te and sustain a balanced approach going forward. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2021/09/Strike-a-Balance.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:766@southwestgnoskillnet.ie DTSTART:20211028T090000Z DTEND:20211105T163000Z DTSTAMP:20210527T092150Z URL:https://www.southwestgnoskillnet.ie/courses/training-delivery-evaluati on-qqi-level-6__trashed-2/ SUMMARY:Training Delivery & Evaluation QQI Level 6 DESCRIPTION:Participants will typically be either company employees or memb ers of the public with an interest in the field of Training Delivery and E valuation and an interest in the improvement of instructional skills. The programme will be ideally suited to personnel who wish to progress within the training environment or who already have some responsibility for staff training as part of their employment role. CATEGORIES:SWG Courses LOCATION:Anderlift Safety Services\, Unit 10 Boland Industrial Estate\, Old Mallow Road\, Cork\, T23 TK44\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Unit 10 Boland Industrial E state\, Old Mallow Road\, Cork\, T23 TK44\, Ireland;X-APPLE-RADIUS=100;X-T ITLE=Anderlift Safety Services:geo:0,0 END:VEVENT BEGIN:VEVENT UID:769@southwestgnoskillnet.ie DTSTART:20211115T090000Z DTEND:20211123T160000Z DTSTAMP:20211005T123950Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-manual-handlin g-instructors-course/ SUMMARY:QQI Level 6 Manual Handling Instructors Course DESCRIPTION:The 5 Day course is run to the standards proposed by the H.S.A and covers a wide range of topics to prepare participants in the theoretic al and practical aspects as well as the instructional techniques of Manual Handling. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:770@southwestgnoskillnet.ie DTSTART:20220204T083000Z DTEND:20220204T123000Z DTSTAMP:20211109T124659Z URL:https://www.southwestgnoskillnet.ie/courses/work-at-height-course/ SUMMARY:Work at Height Course DESCRIPTION:On completion of this unit participants will be able to identif y and understand the key factors involved in setting up and maintaining a safe system of work at height. Participants will also be able to select\, check and properly fit a suitable harness and lanyard for working at heig ht. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:767@southwestgnoskillnet.ie DTSTART:20220207T090000Z DTEND:20220215T163000Z DTSTAMP:20211109T124034Z URL:https://www.southwestgnoskillnet.ie/courses/2074/ SUMMARY:Supervisory Management Skills QQI Level 6 DESCRIPTION:The aim of this programme is to equip learners with the relevan t skills\, knowledge and attitudes to strengthen and develop their people management skills in accordance with international best practice. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:771@southwestgnoskillnet.ie DTSTART:20220208T083000Z DTEND:20220209T163000Z DTSTAMP:20211109T133049Z URL:https://www.southwestgnoskillnet.ie/courses/first-aid-response-trainin g/ SUMMARY:First Aid Response Training DESCRIPTION:This course trains students to provide effective life support i ntervention\, diagnose and treat illness and injury and maintain maximum c are of a casualty until the arrival of the emergency medical services. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:779@southwestgnoskillnet.ie DTSTART:20220209T093000Z DTEND:20220420T123000Z DTSTAMP:20220105T114804Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-hr-management- 6n3750-online-learning-course/ SUMMARY:QQI Level 6 HR Management (6N3750) Online Learning Course DESCRIPTION:The purpose of the programme on Human Resource Management  is to provide the Learners the opportunity to the study Human Resource Manage ment and its key concepts   form theoretical concepts and practical appl ications and is designed for those who wish to gain an introductory qualif ication in Human Resource Management\, to enable them to work effectively and efficiently within a HRM management role having gained the required sk ills and finally that leaners have the abilities to ensure that all HRM  legislation is complied with in all aspects of the Employment relationship . CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:773@southwestgnoskillnet.ie DTSTART:20220307T093000Z DTEND:20220307T163000Z DTSTAMP:20211118T101814Z URL:https://www.southwestgnoskillnet.ie/courses/fostering-self-sufficient- and-self-regulating-teams/ SUMMARY:Fostering Self-Sufficient and Self-Regulating Teams DESCRIPTION:The aim of the programme is to enhance the critical skills\, kn owledge and attitudes of learners to facilitate ‘on the job’ learning opportunities using emotional intelligence and foster competent\, self-suf ficient and self-regulating teams and individuals. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:776@southwestgnoskillnet.ie DTSTART:20220319T090000Z DTEND:20220719T173000Z DTSTAMP:20220114T103822Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-in-profess ional-coaching-skills/ SUMMARY:ICF Certificate in Professional Coaching Skills DESCRIPTION:This training will enable you to gain a recognised professional qualification as a coach on our ICF\naccredited Professional Coaching Ski lls programme. You will develop the attitude skills and key\ncompetencies of an effective professional coach on our established\, in-depth and highl y\nexperiential course. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:786@southwestgnoskillnet.ie DTSTART:20220517T183000Z DTEND:20220802T213000Z DTSTAMP:20220405T175409Z URL:https://www.southwestgnoskillnet.ie/courses/professional-diploma-in-pr oject-management/ SUMMARY:Professional Diploma in Project Management DESCRIPTION:The goal of the Professional Diploma in Project Management is t o provide practitioners with a practical framework that can be applied to any project. The course will suit established project managers who want to deepen their knowledge of each constituent component of a project and how they interact as well as relatively new professionals that need to hit th e ground running. It covers the lifecycle of a project with special focus on project initiation\, planning\, control\, and execution. The project li fecycle will be applied to a number of PM knowledge areas such as Scope\, Schedule\, Cost\, Quality\, Stakeholders and Communications. There will be a standalone module on Agile Project Management Methods. The course will use the PMI Project Management Book of Knowledge PMBOK. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:782@southwestgnoskillnet.ie DTSTART:20220518T183000Z DTEND:20220803T213000Z DTSTAMP:20220405T180707Z URL:https://www.southwestgnoskillnet.ie/courses/professional-diploma-in-ar tificial-intelligence/ SUMMARY:Professional Diploma in Artificial Intelligence DESCRIPTION:In this course\, you will learn what Artificial Intelligence is in practical terms\, and what the implications are for businesses\, emplo yees\, and society. You will learn about different technologies and applic ations across diverse industries\, geographies\, and functions. You will l earn how to manage the people-process-technology balance to maximise the v alue of Artificial Intelligence in your organisation.  CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:785@southwestgnoskillnet.ie DTSTART:20220518T183000Z DTEND:20220803T213000Z DTSTAMP:20220405T194911Z URL:https://www.southwestgnoskillnet.ie/courses/professional-diploma-in-le adership-and-management/ SUMMARY:Professional Diploma in Leadership and Management DESCRIPTION:This course covers a range of topics related to leadership in o rganisations\, and takes a sequential approach. From identifying the needs of an organisation\, building and developing teams through to the skills change management and enhancing performance\, the course aims to instil in participants an understanding of how a successful and productive environm ent can be created and sustained long- term. The course is designed to be thought-provoking and relevant to current contexts\, and makes ample use o f case studies and real-life examples. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:781@southwestgnoskillnet.ie DTSTART:20220523T090000Z DTEND:20220614T170000Z DTSTAMP:20220413T163048Z URL:https://www.southwestgnoskillnet.ie/courses/engage-in-great-conversati ons/ SUMMARY:Engage in Great Conversations DESCRIPTION:The Engage in Great Conversations programme is designed to deve lop the capacity of managers to be able to use coaching skills and a coach ing approach in the development and management of their people. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:788@southwestgnoskillnet.ie DTSTART:20220528T093000Z DTEND:20220528T170000Z DTSTAMP:20220510T135140Z URL:https://www.southwestgnoskillnet.ie/courses/alum-day/ SUMMARY:Alum Day DESCRIPTION:South West Gnó is delighted to sponsor Coaching Development's Alum day on May 28th\, 2022. It's a wonderful opportunity to engage in a s ession with Trevor Doherty in the morning on Performance Coaching for Ente rprise Excellence and in the afternoon with Lucy Gernon sharing her learni ng on how to attract clients through social media. Finally\, Ailbhe will b e sharing some learning on how to manage your energy as an empath/highly s ensitive coach and some reflections on understanding our relationship with money. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:783@southwestgnoskillnet.ie DTSTART:20220621T183000Z DTEND:20220906T213000Z DTSTAMP:20220405T192519Z URL:https://www.southwestgnoskillnet.ie/courses/2218/ SUMMARY:Professional Diploma in Digital Transformation DESCRIPTION:This course on digitalisation of organisational business proces ses for organisations in Ireland is designed to provide clarity for many b usiness professionals\, helping them to assess their current business appr oaches in comparison to the plethora of possibilities afforded by increase d digitalisation of everyday business processes. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:784@southwestgnoskillnet.ie DTSTART:20220621T183000Z DTEND:20220719T213000Z DTSTAMP:20220405T193928Z URL:https://www.southwestgnoskillnet.ie/courses/professional-diploma-in-ch ange-management/ SUMMARY:Professional Diploma in Change Management DESCRIPTION:This course will give you the ability to identify the leadershi p skills necessary to manage organisational change and transformation. You will learn effective practical strategies to help you “bring people wit h you” on the change journey and how to successfully embed change within an organisation. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:787@southwestgnoskillnet.ie DTSTART:20220706T090000Z DTEND:20221207T183000Z DTSTAMP:20220908T161736Z URL:https://www.southwestgnoskillnet.ie/courses/healthcare-support-major-a ward/ SUMMARY:QQI Level 5 Healthcare Support Major & Component Award Programmes DESCRIPTION:The aim of this course is to enable the learner to acquire the knowledge\, skill and competence to work under supervision in providing su pport in a variety of Healthcare settings and or to progress to further an d or higher education and training. CATEGORIES:Skills Connect Training END:VEVENT BEGIN:VEVENT UID:777@southwestgnoskillnet.ie DTSTART:20220910T090000Z DTEND:20230117T173000Z DTSTAMP:20220908T161737Z URL:https://www.southwestgnoskillnet.ie/courses/icf-certificate-in-profess ional-coaching-skills-2/ SUMMARY:ICF Certificate in Professional Coaching Skills DESCRIPTION:This training will enable you to gain a recognised professional qualification as a coach on our ICF\naccredited Professional Coaching Ski lls programme. You will develop the attitude skills and key\ncompetencies of an effective professional coach on our established\, in-depth and highl y\nexperiential course. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:789@southwestgnoskillnet.ie DTSTART:20220914T100000Z DTEND:20220914T113000Z DTSTAMP:20220908T161737Z URL:https://www.southwestgnoskillnet.ie/courses/sustainability-introductio n-focus-energy-management/ SUMMARY:Sustainability - Introduction - Focus Energy Management DESCRIPTION:This Programme will provide the learner with a general introduc tion to the background on where we are now globally and nationally. What n eeds to be done and what are the first steps to starting on the sustainabi lity journey. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:797@southwestgnoskillnet.ie DTSTART:20221022T084500Z DTEND:20231008T163000Z DTSTAMP:20230529T113720Z URL:https://www.southwestgnoskillnet.ie/courses/inlpta-nlp-master-practiti oner-journey-to-mastery/ SUMMARY:INLPTA NLP Master Practitioner – Journey to Mastery DESCRIPTION:The course takes place online\, 12 modules over the course of 1 2 months (144 online classroom hours). This allows ample time for you to p ractice and integrate your learning and complete your modelling project. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:790@southwestgnoskillnet.ie DTSTART:20230127T090000Z DTEND:20230623T173000Z DTSTAMP:20230105T110225Z URL:https://www.southwestgnoskillnet.ie/courses/level-1-foundation-in-coac hing/ SUMMARY:Level 1 Foundation in Coaching DESCRIPTION:Professional Coach Training\n\nAn exciting new Level 1 programm e for aspiring coaches.\nThe Aspire to Coach Academy is excited to launch a core coaching skills programme. This100-hour Level 1 programme will teac h students foundational coaching skills and is ideal for leaders\, manager s and those who aspire to become professional coaches.\n\nUsing a blend of classroom and self-paced learning\, participants will develop the necessa ry skills and competencies to be an effective professional coach.\n\nMaste r Certified and Professional Certified coaches will guide students through an experiential learning experience. Each day\, students will not only le arn how to be a coach but will also practice and develop their coaching sk ills. In addition\, each participant receives individual feedback and obse rvation at each stage to help them grow and excel.\n\nThe International Co aching Federation is currently introducing changes to its accredited train ing and coach credentialing process. Our programme is currently undergoing accreditation as a Level 1 training programme.\n\nThis means that partici pants who successful graduate from the programme will be able to apply to the ICF for an Associate Certified Coach (ACC) credential once they have l ogged 100 hours of coaching experience.\n\nFormat\nEach module is delivere d via Zoom. The entire programme\, including the final evaluations\, will take around 6 - 7 months to complete.\n\nBetween each module there will ad ditional self-paced learning activities as well as peer coaching practice. \n\nWhat’s included\nA total of 100 training hours split between 69 hour s of synchronous learning and 31 hours of asynchronous learning.\nThis wil l include prep work for each module\, watching demos\, reading\, peer coac hing\, journalling\, answering multiple choice quizzes and reflected essay s/assignments.\n\nAlso included is 10 hours of coach mentoring\, with thre e hours of mentoring being delivered on an individual basis. This involves evidence based feedback on how you’re working with real coaching client s.\n\nDates\nSpring 2023\n27th January*\, 10th &\; 11th February\, 10th &\; 11th March\, 21st &\; 22nd April\, 12th May &\; 9th &\; 1 0th June 2023 and 23rd June**.\n\nAutumn 2023\n25th August*\, 8th &\; 9 th Sept 2023\, 6th &\; 7th Oct 2023\, 10th &\; 11th Nov 2023\, 1st D ec 2023 and 12th &\; 13th Jan 2024 and 26th January 2024**\n\nEach trai ning day runs from 09:00 - 17:30 with time for breaks and lunch except tho se marked * which run from 09:00-10:30 and ** which run from 09:00-12:00.\ n\nCosts\nFor this Level 1 programme is €4\,500.\nSWG Skillnet Members c an avail of 30% funding. Please register your interest below.\n\nTraining Provider\nAspire Coach Training\n\nAccreditation\nWe are applying to the I nternational Coaching Federation for Level 1 accreditation. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:792@southwestgnoskillnet.ie DTSTART:20230211T084500Z DTEND:20230312T163000Z DTSTAMP:20230105T110044Z URL:https://www.southwestgnoskillnet.ie/courses/nlp-diploma-pathway-to-suc cess/ SUMMARY:NLP Diploma - Pathway to Success DESCRIPTION:NLP is all about communication\, awareness and understanding of yourself and others and using all of that to gain clarity\, reproduce exc ellence and consistently achieve the goals you set professionally and pers onally. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:796@southwestgnoskillnet.ie DTSTART:20230222T160000Z DTEND:20230524T180000Z DTSTAMP:20230111T111855Z URL:https://www.southwestgnoskillnet.ie/courses/the-legacy-program/ SUMMARY:The Legacy Program DESCRIPTION:This program will work with them on their inner and outer game so that they are equipped to get started with whatever their idea is to ma ke a positive impact on the world. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:800@southwestgnoskillnet.ie DTSTART:20230324T080000Z DTEND:20230709T170000Z DTSTAMP:20230309T111611Z URL:https://www.southwestgnoskillnet.ie/courses/nave-yoga-teacher-training / SUMMARY:Navé Yoga Teacher Training DESCRIPTION:Navé Yoga Teacher Training in Killarney - 200 hour Yoga Allian ce approved teacher training course suitable for anyone who has been pract ising yoga for 2 years and would like to further their practice\, deepen t heir knowledge and awareness of yoga and learn to teach yoga.\n CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:794@southwestgnoskillnet.ie DTSTART:20230330T084500Z DTEND:20230402T180000Z DTSTAMP:20230107T192140Z URL:https://www.southwestgnoskillnet.ie/courses/mbit-coach-certification/ SUMMARY:mBIT Coach Certification DESCRIPTION:The latest finding in Neuroscience have proven what ancient wis dom’s say\, that we have not only one\, but three brains! In addition to the brain in our head\, we also have a brain in our heart and in our gast rointestinal system. These brains communicate with us in three different w ays. However\, we don’t always know how to listen to them\, have them wo rk together in flow\, to help us make more effective decisions and take co urageous action in our personal and professional life. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:801@southwestgnoskillnet.ie DTSTART:20230503T160000Z DTEND:20230621T180000Z DTSTAMP:20230418T153531Z URL:https://www.southwestgnoskillnet.ie/courses/coaching-leaders-to-optimi se-workforce-potential/ SUMMARY:Coaching Leaders to Optimise Workforce Potential DESCRIPTION:The Role of the Leader as ‘Coach’ in Nurturing\nHigh-perfor mance Culture and Ensuring Succession Planning CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:799@southwestgnoskillnet.ie DTSTART:20230516T090000Z DTEND:20230523T164500Z DTSTAMP:20230424T093312Z URL:https://www.southwestgnoskillnet.ie/courses/program-management-essenti als/ SUMMARY:Program Management Essentials DESCRIPTION:This course will be of benefit to practicing Program Managers\, who might be managing multiple projects\, but who have not been exposed t o strategic thinking and proper governance. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:802@southwestgnoskillnet.ie DTSTART:20230603T100000Z DTEND:20230605T160000Z DTSTAMP:20230529T114627Z URL:https://www.southwestgnoskillnet.ie/courses/wsa-sit-on-top-adventure-g uide-kayaking-course/ SUMMARY:WSA Sit On Top Adventure Guide Kayaking Course DESCRIPTION:The WSA SOT Adventure Guide Course is aimed at aspiring leaders who wish to lead groups on Sit on Top kayaks in sheltered water locations . This course is certified by the Water Skills Academy. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:795@southwestgnoskillnet.ie DTSTART:20230930T084500Z DTEND:20231015T180000Z DTSTAMP:20230107T192306Z URL:https://www.southwestgnoskillnet.ie/courses/mbit-coach-certification-2 / SUMMARY:mBIT Coach Certification DESCRIPTION:The latest finding in Neuroscience have proven what ancient wis dom’s say\, that we have not only one\, but three brains! In addition to the brain in our head\, we also have a brain in our heart and in our gast rointestinal system. These brains communicate with us in three different w ays. However\, we don’t always know how to listen to them\, have them wo rk together in flow\, to help us make more effective decisions and take co urageous action in our personal and professional life. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:805@southwestgnoskillnet.ie DTSTART:20240125T000000Z DTEND:20240621T000000Z DTSTAMP:20240122T131207Z URL:https://www.southwestgnoskillnet.ie/courses/level-1-foundation-in-coac hing-2/ SUMMARY:Level 1 Foundation in Coaching - Spring 2024 DESCRIPTION:This programme provides 100 hours of high-quality coach trainin g and is accredited by the International Coaching Federation.  Included a re nine days of live classroom training via zoom\, 10 hours of coach mento ring and a supervision clinic. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:807@southwestgnoskillnet.ie DTSTART:20240208T093000Z DTEND:20240208T173000Z DTSTAMP:20240122T131426Z URL:https://www.southwestgnoskillnet.ie/courses/psychological-safety-and-w ellbeing/ SUMMARY:Psychological Safety And Wellbeing DESCRIPTION:Join Anne Brannick for an in-person event focused on understand ing the hidden\, unconscious\, meaning of protectors such as not listening \, blaming\, shaming\, bullying\, passivity\, impostor syndrome with a vie w to creating cultures of psychological safety and wellbeing. We'll be del ving deep into the importance of psychological safety. Discover effective ways to create a culture of psychological safety in your personal and prof essional life by examining your relationship with your Self. CATEGORIES:SWG Courses LOCATION:Glenview Hotel\, Glen of the Downs\, Wicklow\, A63 DC95\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Glen of the Downs\, Wicklow \, A63 DC95\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Glenview Hotel:geo:0,0 END:VEVENT BEGIN:VEVENT UID:804@southwestgnoskillnet.ie DTSTART:20240213T090000Z DTEND:20240228T160000Z DTSTAMP:20240207T122005Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-training-deliv ery-evaluation/ SUMMARY:QQI Level 6 Training Delivery & Evaluation DESCRIPTION:This programme aims to equip learners with the critical skills\ , knowledge and attitudes to the deliver and evaluate highly participatory \, learner centred and varied training programmes to groups and individual s in accordance with international best practice. CATEGORIES:SWG Courses LOCATION:Aghadoe Heights Hotel\, Aghadoe\, Killarney\, Kerry\, Ireland GEO:52.0595517;-9.510891300000026 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Aghadoe\, Killarney\, Kerry \, Ireland;X-APPLE-RADIUS=100;X-TITLE=Aghadoe Heights Hotel:geo:52.0595517 ,-9.510891300000026 END:VEVENT BEGIN:VEVENT UID:809@southwestgnoskillnet.ie DTSTART:20240221T090000Z DTEND:20240324T163000Z DTSTAMP:20240201T115644Z URL:https://www.southwestgnoskillnet.ie/courses/inlpta-nlp-diploma-pathway -to-success-spring/ SUMMARY:INLPTA NLP Diploma – Pathway to Success (Spring) DESCRIPTION:NLP stands for Neuro Linguistic Programming\, that is\, knowing what works in your thinking\, behaviour and language patterns so that you achieve the results you want in your business and personal life. CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:811@southwestgnoskillnet.ie DTSTART:20240408T083000Z DTEND:20240422T180000Z DTSTAMP:20240124T110028Z URL:https://www.southwestgnoskillnet.ie/courses/mbit-coach-certification-s ept/ SUMMARY:mBIT Coach Certification (Sept) DESCRIPTION:What if you could learn a simple process to assist yourself and those you work with align and integrate head\, heart and gut wisdom’s? You can on the mBIT Coach Certification. CATEGORIES:SWG Courses LOCATION:Kilkenny Education Centre\, Callan Road \, Kilkenny\, R95 RH97\, I reland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Callan Road \, Kilkenny\, R 95 RH97\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Kilkenny Education Centre:geo :0,0 END:VEVENT BEGIN:VEVENT UID:814@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20240822 DTEND;VALUE=DATE:20250222 DTSTAMP:20240812T124611Z URL:https://www.southwestgnoskillnet.ie/courses/diploma-in-integrative-coa ching-level-2/ SUMMARY:Diploma in Integrative Coaching (Level 2 accreditation pending) DESCRIPTION:This is our Diploma in Integrative Coaching starting in Autumn 2024. This programme\, subject to final accreditation with the ICF\, will provide 68 learning hours. Our online days will provide 34 hours 30mins of synchronous learning (Inclusive of 10 hours of coach mentoring). In betwe en each of our training days\, you will engage in a range of self-paced le arning\, reflections and other activities that will provide 33 hours and 3 0mins of asynchronous learning hours.  Also included within this programm e are your 10 hours of coach mentoring for PCC and your performance evalua tion for PCC.\n\nPlease note that this programme is only for coaches who h ave already completed our Level 1 programme\, or already gained an ACC c redential and are working towards their PCC credential\, or if you have completed ICF-accredited Level 1 / ACSTH training with a different trainin g school.   If you haven’t already done so\, we recommend connecting w ith our director of education\, Ailbhe Harrington\, to confirm suitability and answer any questions you might have.  Ailbhe can be reached via emai l at ailbhe@ailbheharrington.com \n\nPrerequisites for participation: \ n\n You must be actively coaching\n Participating in either group or 1:1 supervision (at least one session of supervision per quarter)\n Willing and ready to stretch into your learning edge as a coach\n Ready to be sel f-directed\, self-motivated and committed to the time required to engage i n learning with peers in between the online training days\n\nTraining Date s and Times: You must be available to attend all sessions live as they are not recorded.\n\n 22nd August 2024:  09:00 – 13:00\n 30th August 202 4:  09:00 – 17:00\n 20th September 2024: 09:00 – 13:30\n 1st Novemb er 2024: 09:00 – 17:00\n 15th November 2024: 09:00 – 13:30\n 17th Ja nuary 2025: 09:00 – 13:00\n 21st February 2025: 09:00 – 17:00\n\nTrai ning Provider: Aspire Coach Training\n\nVenue – Online\n\nCost – € 4\,250. Funding support of 30% is available to South West Gnó Skillnet Me mbers which will reduce the cost to €2\,975 ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2024/08/Level-2-Foundation-in-Coaching.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:813@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20240823 DTEND;VALUE=DATE:20240901 DTSTAMP:20240812T125552Z URL:https://www.southwestgnoskillnet.ie/courses/level-1-foundation-in-coac hing-3/ SUMMARY:Level 1 Foundation in Coaching DESCRIPTION:The Level 1 foundation in coaching programme starting on the 23 rd of August 2024.  Enrollment is possible until 5th of September 2024. T his programme provides 100 hours of high-quality coach training and is acc redited by the International Coaching Federation.  Included are nine days of live classroom training via zoom\, 10 hours of coach mentoring and a s upervision clinic.  Live attendance is required for all training dates so please only sign up if you can commit to the dates below.  Self-paced st udy and peer coaching is required between live classroom sessions.    If you haven’t already done so\, we recommend connecting with our director of education\, Ailbhe Harrington\, to confirm suitability and answer any questions you might have.  Ailbhe can be reached via email at ailbhe@ail bheharrington.com \n\nTraining Dates and Times\n\n 23rd August 2024\, 09 :00 – 10:30\n 6th &\; 7th September 2024\, 09:00 – 17:30\n 4th &a mp\; 5th October 2024\, 09:00 – 17:30\n 8th &\; 9th November 2024\, 09:00 – 17:30\n 29th November 2024\, 09:00 – 17:30\n 10th &\; 11t h January 2025\, 09:00 – 17:30\n 31st January 2025\, 09:00 – 12:00\n\ nTraining Provider: Aspire Coach Training\n\nVenue – Online\n\nCost – €4\,500. Funding support of 30% is available to South West Gnó Skillne t Members which will reduce the cost to €3\,150 ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2024/08/Level-1-Foundation-in-Coaching-1.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:812@southwestgnoskillnet.ie DTSTART:20240916T093000Z DTEND:20240930T160000Z DTSTAMP:20240901T111841Z URL:https://www.southwestgnoskillnet.ie/courses/manual-handling-instructor -course-qqi-level-6/ SUMMARY:Manual Handling Instructor Course QQI Level 6 DESCRIPTION:Manual Handling Instructor\, 6S0242 – QQI Level 6 Award Learn er Profile\n\nParticipants will typically be either company employees or m embers of the public with an interest in Manual Handling Training and in t he development of Instructor skills in this important workplace area. The programme will have a 5 day duration and will focus on practical aspects o f Manual Handling in the Workplace\, Risk Assessment for Manual Handling T asks and the Development of Essential Trainer Skills.\n\nIt is likely that a successful participant will be required by their company to deliver sta ff training in this discipline\, following the programme. The programme wi ll be highly interactive and practical in nature and will demand a high le vel of learner participation and engagement at all stages. Eligibility Cri teria\n\nParticipants will be over 18 years of age prior to course commenc ement date.\n\nParticipants will require a good level of English\, both or al and written. The minimum standard required of personnel for whom Englis h may not be their first language is set at level B2 on the Common Europea n Framework of Reference for Languages. Evidence of competence and certifi cation to this standard will be demonstrated by means the IELTS (Internati onal English Language Testing System).\n\nThere is currently no specific r equirement for participants to have completed a previous programme of trai ning at a similar or lower level on the NFQ.\n\nParticipants will require a reasonable level of physical fitness so that practical elements of the p rogramme\, including assessment elements\, can be undertaken successfully. \n\nAssessment Participants\, as part of programme assessment\, will be re quired to demonstrate good practical manual handling skills. Participants will also be required to instruct and assess other learners in correct man ual handling techniques in a simulated workplace setting. Participants wil l further be required to present a selected theoretical module from the An derlift Safety Services Manual Handling Training Presentation. The assessm ent presentation to be delivered will be 15 minutes in duration approximat ely and will focus on one of the following components:\n\nIntroduction to Manual Handling and Legal Overview\n\nRisk Assessment for Manual Handling\ n\nAnatomy of the Spine and Injury Potential\n\nFitness\, Flexibility and Posture Issues\n\nKey Ergonomic Principles\n\nThe Key Points of Safe Lifti ng using the ground level lift as an example\n\nThere will also be a short written test of knowledge as well as a requirement for participants to co mplete a work-based Manual Handling Risk Assessment Assignment based on a specific assignment brief and using approved templates that will be provid ed. Prospective candidates are asked to review the requirements set out ab ove and are invited to contact our administrative team at 021-4559180 for further details and course application information. You may also send us a message through our custom contact form here.\n\nLearning Outcomes On co mpletion of the programme Learners will:\n\nUnderstand the key Legal requi rements relating to Manual Handling of Loads in the Workplace.\n\nBe able to effectively deliver a Practical Manual Handling lesson – covering The oretical and Practical elements\, using the Anderlift Manual Handling Pres entation.\n\nUnderstand the basic Anatomy of the Spine\, Work Physiology\, Fitness and Flexibility\, Biomechanics and the nature of back and other m usculoskeletal injuries.\n\nUnderstand and be able to demonstrate a range of Instructional Skills based on Adults learning concepts and principles.\ n\nBe able to demonstrate and explain the Practical Lifting and moving of loads at different levels – as well as analysing participant performance of specific lifts.\n\nBe able to effectively use approved Risk Assessment templates to assess and record potential risks associated with workplace manual handling activity.\n\nMANUAL HANDLING INSTRUCTOR PROGRAMME – QQI Level 6 DAY 1 (AM) WELCOME AND INTRODUCTION                                                         \n\nCourse Aims and Objectives\n\nBrief overview of Course Programme a nd QQI Requirements\n\nLEGAL ASPECTS OF MANUAL HANDLING                                       \n\nGeneral Applic ation Regulations (Manual Handling)\n\nStatutory and Common Law\n\nSafety\ , Health and Welfare at Work Act\, 2005\n\nManual Handling – General App lication Regulations 2007 to 2020 (Part 2 Chapter 4)\n\nDuty to avoid manu al handling where possible\n\nRisk reduction and assessment when Manual Ha ndling is unavoidable\n\nThe duty to provide training and information to e mployees\n\n(PM) PRACTICAL MANUAL HANDLING SESSION – Conducted by Course Instructor Day 2 (AM) (Chartered Physiotherapist) ANATOMY                                                                                                     \n\nStructure and functions of the spine\n \nHow different postures can adversely affect the spine\n\nA holistic appr oach to fitness for tasks and reduction of injury \n\nWORK PHYSIOLOGY                                                                    \n\nHow various part s of the human body function when lifting\, pushing and pulling\n\nThe ene rgy required to complete certain tasks\n\nThe effects on the body of carry ing out routine and repetitive tasks\n\nFITNESS AND FLEXIBILITY                                                       \n\nFlexibility as a basic requirement in the preven tion of injury\n\nPhysical Capability\n\nA self-help programme for improve d strength\, endurance and flexibility.\n\n P.M. Practical Manual Handlin g Session Practical Lifting of Loads by participants at different levels. Analysis of participant performance and perfecting of good manual handling practice will be the primary focus. (Instructor led session). DAY 3 (AM) INSTRUCTIONAL SKILLS                                                          \n\nMethods of Learning- Adult Learning Principles\n\nTrainer Values and Skills\n\nStr ucture of an effective training module\n\nUse of Aims\, Objectives and oth er Strategies to motivate personnel and change working practices\n\nUse of learning aids and other support materials\n\nReview of topics for short p resentation on Day 4\n\n (PM) PRACTICAL – DEALING WITH DIFFERENT TYPES OF LOADS- Participant Led training session on designated lifts.\n\nLifting from ground level\n\nLifting from bench level\n\nLifting from bench level to height\n\nPushing and pulling of loads\n\nTeam Lifting\n\nDay 4 (AM) P RESENTATION BY EACH PARTICIPANT ON PREPARED TOPICS\n\nEach student will de liver a short presentation on an agreed/prepared topic\n\nThe tutor will t hen give an assessment on each of the presentations\, detailing strengths and suggesting potential improvements.\n\nPractical Manual Handling Sessio n – All designated lifts – Student led.\n\n(PM) MANUAL HANDLING RISK A SSESSMENT\n\nIntroduction to Ergonomics and Manual Handling Risk Assessmen t\n\nReview of HSA Guidelines on the Management of Manual Handling in the Workplace\n\nReview of the Safety\, Health &\; Welfare at Work (General Application) Regulations 2007 to 2020 – Part 2 Chapter 4\n\nErgonomic A ssessments and Auditing Techniques\n\nReduction of Risks\n\nCase Study and Assessment\n\nTemplates for Manual Handling Risk Assessment and Briefing on Post – Course Assignment\n\n Day 5 EXAMINATION/Assessment\n\nFinal As sessment of Student Instructional Skills\n\nWritten Examination\n\nPractic al Assessment of lifts and participant ability to assess learner performan ce\n\nAssignment Brief\n\nSummary Discussion and Course Conclusion\n\nAsse ssment/Assignment/Presentation Brief Participants will be assessed by mean s of the following methods: Presentation (Skills Demonstrations in Present ation Delivery and Practical area) – 60% Written Examination – 20% Pos t Course Risk Assessment Assignment (Project) – 20%   Certification:  Successful Candidates will receive the QQI Level 6 Award through the norma l QQI submission process\, subject to external authentication.\n\nAppeals process: Anderlift have an Appeals process in place as part of our qualit y assurance agreement. (Click here)\n\nSupport for Learners: Anderlift s taff will provide a high level of course mentoring to interested candidate s and will provide specific guidance in relation to the assessment process . All participants will be issued with a comprehensive Learner Handbook on commencement of each programme. If you would like a copy of this Learner Handbook in advance of the programme\, please click here.\nFor further in formation on awards and on QQI please go to www.QQI.ie\n\nDates/Time: 16t h\, 17th\, 23rd\, 24th &\; 30th September/ 9:30am to 4:pm daily.\n\nVen ue: The Brehon Hotel\n\nTraining Provider: Anderlift Safety Services Ltd.  \n\nThe cost per person for South West Gnó members (based on 10 trainee s attending) will be €250. This cost is inclusive of SWG Funding and ref reshements. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2024/07/Manual-Handling-Instructor-Web.png CATEGORIES:SWG Courses LOCATION:The Brehon Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Ireland GEO:52.0517308;-9.506764100000055 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Brehon Hotel:geo:52.05 17308,-9.506764100000055 END:VEVENT BEGIN:VEVENT UID:810@southwestgnoskillnet.ie DTSTART:20241002T090000Z DTEND:20241110T163000Z DTSTAMP:20240730T081341Z URL:https://www.southwestgnoskillnet.ie/courses/inlpta-nlp-diploma-pathway -to-success-autumn/ SUMMARY:INLPTA NLP Diploma – Pathway to Success (Autumn) DESCRIPTION:NLP stands for Neuro Linguistic Programming\, that is\, knowing what works in your thinking\, behaviour and language patterns so that you achieve the results you want in your business and personal life. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2024/01/INLPTA.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:803@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20250106 DTEND;VALUE=DATE:20251220 DTSTAMP:20241202T121229Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-5-healthcare-sup port-major-award-programmes-qqi-level-5-healthcare-support-component-certi ficates-programmes/ SUMMARY:QQI Level 5 Healthcare Support Major Award Programmes. QQI Level 5 Healthcare Support Component Certificates Programmes. DESCRIPTION:Successful completion of this course provides a recognised qual ification necessary for working as a health care assistant in a variety of settings\, including hospitals\, day and residential care and the home.  It also enables the learner to progress to further and or higher education and training. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2023/10/Healthcare-1.png CATEGORIES:Skills Connect Training END:VEVENT BEGIN:VEVENT UID:808@southwestgnoskillnet.ie DTSTART:20250306T083000Z DTEND:20250328T180000Z DTSTAMP:20250106T121926Z URL:https://www.southwestgnoskillnet.ie/courses/mbit-coach-certification-3 / SUMMARY:mBIT Coach Certification (March 2025) DESCRIPTION:What if you could learn a simple process to assist yourself and those you work with align and integrate head\, heart and gut wisdom’s? You can on the mBIT Coach Certification. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2024/01/mBit-March-2025-grey-colour.png CATEGORIES:SWG Courses LOCATION:Kilkenny Education Centre\, Callan Road \, Kilkenny\, R95 RH97\, I reland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Callan Road \, Kilkenny\, R 95 RH97\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Kilkenny Education Centre:geo :0,0 END:VEVENT BEGIN:VEVENT UID:821@southwestgnoskillnet.ie DTSTART:20250326T084500Z DTEND:20250327T170000Z DTSTAMP:20250326T111314Z URL:https://www.southwestgnoskillnet.ie/courses/the-strategy-shift-big-com pany-tools-for-small-company-growth-and-success/ SUMMARY:The Strategy Shift: Big company tools for small company growth and success DESCRIPTION:The objective of the retreat is to gain clarity on themselves a s a leader and apply powerful strategy frameworks that are used by big com panies to drive growth and success. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/03/The-Strategy-Shift-6.png CATEGORIES:SWG Courses LOCATION:Barnahown B&B\, Kilshanny\, Mitchelstown\, Co. Cork\, P67 TD27\, I reland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kilshanny\, Mitchelstown\, Co. Cork\, P67 TD27\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Barnahown B&B:geo :0,0 END:VEVENT BEGIN:VEVENT UID:820@southwestgnoskillnet.ie DTSTART:20250429T093000Z DTEND:20250624T120000Z DTSTAMP:20250327T161238Z URL:https://www.southwestgnoskillnet.ie/courses/leaders-and-managers-havin g-coaching-conversations/ SUMMARY:Leaders and Managers - Having Coaching Conversations DESCRIPTION:Our "Leaders and Managers – Having Coaching Conversations" on line programme helps you develop essential coaching skills that empower yo u team\, improve engagement and drive performance\, Register now to elevat e your leadership and create a lasting impact. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/03/Leaders-Managers-Coaching-Conversations_21.03.2025-002.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:822@southwestgnoskillnet.ie DTSTART:20250507T090000Z DTEND:20250507T160000Z DTSTAMP:20250325T184146Z URL:https://www.southwestgnoskillnet.ie/courses/pay-transparency-seminar/ SUMMARY:Pay Transparency Seminar DESCRIPTION:The Pay Transparency Directive\, which will impact every busine ss\, must be transposed into law by 7 June 2026. It will introduce onerous obligations on employers to be transparent as regards pay and pay progres sion and places greater gender pay gap reporting obligations on employers including the requirement to report on categories of workers\, namely thos e performing the same work or work of equal value. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/03/Pay-Transparency-Seminar-1.png CATEGORIES:SWG Courses LOCATION:Tralee\, TBA\, Tralee\, Co. Kerry\, Ireland GEO:52.2782817;-9.696276699999999 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=TBA\, Tralee\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Tralee:geo:52.2782817,-9.69627669999999 9 END:VEVENT BEGIN:VEVENT UID:819@southwestgnoskillnet.ie DTSTART:20250822T090000Z DTEND:20260130T173000Z DTSTAMP:20250701T095325Z URL:https://www.southwestgnoskillnet.ie/courses/esf-level-1-foundation-in- coaching-programme-spring-2025/ SUMMARY:Level 1 Foundation in Coaching Programme -Autumn 2025 DESCRIPTION:The ESF+ Level 1 foundation in coaching programme is starting o n the 24th of January 2025. Enrollment is possible until the 6th of Februa ry 2025. This programme provides 100 hours of high-quality coach training and is accredited by the International Coaching Federation. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/01/ESFLevel-1-Foundation-in-Coaching-Website.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:825@southwestgnoskillnet.ie DTSTART:20250902T084500Z DTEND:20250930T163000Z DTSTAMP:20250730T120925Z URL:https://www.southwestgnoskillnet.ie/courses/qqi-level-6-supervisory-ma nagement/ SUMMARY:QQI Level 6 Supervisory Management - Autumn 2025 DESCRIPTION:The aim of the programme is to equip the learner with the skill s\, knowledge and attitudes to become more proactive by harnessing the exp ertise and energy of their teams and use emotional intelligence to foster self-sufficient and self-regulating individuals in accordance with interna tional best practice. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/07/ESF-QQI-Level-6-Supervisory-Management.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:826@southwestgnoskillnet.ie DTSTART:20250927T083000Z DTEND:20251012T180000Z DTSTAMP:20250901T204241Z URL:https://www.southwestgnoskillnet.ie/courses/mbit-coach-certification-4 / SUMMARY:mBit Coach Certification DESCRIPTION:Grant Soosalu and Marvin Oka are the originators and creators o f a powerful model\, multiple Brain Integration Techniques (mBIT for short !)\, allowing us to access the intelligence in our head\, heart and gut br ains\, aligning the wisdom of each and using it optimally for the best pos sible results in our work and personal life. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/09/mBit-Coach-Training-Autumn-2025.png CATEGORIES:SWG Courses LOCATION:Maynooth University Campus\, Kilcock Road\, Maynooth\, Kildare\, I reland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Kilcock Road\, Maynooth\, K ildare\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Maynooth University Campus:geo :0,0 END:VEVENT BEGIN:VEVENT UID:823@southwestgnoskillnet.ie DTSTART:20251002T090000Z DTEND:20251003T170000Z DTSTAMP:20250403T142236Z URL:https://www.southwestgnoskillnet.ie/courses/emotional-connection-emc-l ive-masterclass-certification-training/ SUMMARY:Emotional Connection (EmC) Live Masterclass Certification Training DESCRIPTION:With this EmC MasterClass Certification course\, you will learn to resolve work conflicts quickly\, directly\, and effectively\, resultin g in improved relationships and better results. Gain the skills to make ev en the riskiest topics safe for discussion by creating psychological safet y. With effective\, sustainable EmC tools\, you'll foster a thriving cultu re. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/04/EmC-for-all-social-Media.png CATEGORIES:SWG Courses LOCATION:TBA - Portlaoise\, TBA\, Portlaoise\, Portlaoise\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=TBA\, Portlaoise\, Portlaoi se\, Ireland;X-APPLE-RADIUS=100;X-TITLE=TBA - Portlaoise:geo:0,0 END:VEVENT BEGIN:VEVENT UID:827@southwestgnoskillnet.ie DTSTART;VALUE=DATE:20251006 DTEND;VALUE=DATE:20251125 DTSTAMP:20250922T153158Z URL:https://www.southwestgnoskillnet.ie/courses/build-your-social-sales-fu nnel/ SUMMARY:Build Your Social Sales Funnel DESCRIPTION:he programme is designed to help participants build\, refine\, and launch their own\nsocial sales funnel with clarity and confidence. By the end of the 8 weeks\, each\nparticipant will have a working funnel in p lace — including messaging\, offers\, lead\nmagnets\, landing pages\, an d email nurture sequences — along with a clear plan to\nattract and conv ert clients consistently. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2025/09/Build-your-Social-Sales-Funnel-1.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:828@southwestgnoskillnet.ie DTSTART:20260204T110000Z DTEND:20260204T130000Z DTSTAMP:20260128T125133Z URL:https://www.southwestgnoskillnet.ie/courses/employment-law-webinar/ SUMMARY:Employment Law Webinar DESCRIPTION:Employment Law Webinar – a 2-hour interactive session deliver ed by Laura Reidy\, Head of People & Service of NFP HR Solutions ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/01/Employment-Law-Webinar-Website-2.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:829@southwestgnoskillnet.ie DTSTART:20260225T093000Z DTEND:20260225T130000Z DTSTAMP:20260127T120121Z URL:https://www.southwestgnoskillnet.ie/courses/make-more-direct-bookings- in-2026/ SUMMARY:Make More Direct Bookings in 2026 DESCRIPTION:Learn how to book directly online by using Google and AI like y ou’ve never used them before. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/01/Make-More-Direct-Bookings-in-2026-Website.png CATEGORIES:SWG Courses LOCATION:Killarney Technology Innovation Centre\, Deerpark\, Killarney\, Ke rry \, V93 FWY0\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Deerpark\, Killarney\, Kerr y \, V93 FWY0\, Ireland;X-APPLE-RADIUS=100;X-TITLE=Killarney Technology In novation Centre:geo:0,0 END:VEVENT BEGIN:VEVENT UID:831@southwestgnoskillnet.ie DTSTART:20260309T090000Z DTEND:20260324T170000Z DTSTAMP:20260224T112105Z URL:https://www.southwestgnoskillnet.ie/courses/esf-certified-energy-manag er/ SUMMARY:Certified Energy Manager DESCRIPTION:On successful completion of the training and passing the exam\, attendees earn the Certified Energy Manager (CEM®) designation\, which i s an internationally recognised professional credential in the energy mana gement field. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/02/Certified-Energy-Manager-ESF-Website.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:830@southwestgnoskillnet.ie DTSTART:20260310T090000Z DTEND:20260311T170000Z DTSTAMP:20260216T123059Z URL:https://www.southwestgnoskillnet.ie/courses/emc-emotional-connection-m asterclass-certification/ SUMMARY:EmC Emotional Connection Masterclass Certification DESCRIPTION:Learn the distinctively integrative and emotion-focused approac h that will help you create a compassionate and safe environment for each unique situation in your organization – like conflict\, employee engagem ent\, team dynamics\, and turnover. Drawing from a rich body of research a nd evidence-based techniques\, you will gain the skills to use an effectiv e roadmap to address each distinctive workplace issue.   ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/02/EmC-Mastercalss.png CATEGORIES:SWG Courses LOCATION:TBA - Portlaoise\, TBA\, Portlaoise\, Portlaoise\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=TBA\, Portlaoise\, Portlaoi se\, Ireland;X-APPLE-RADIUS=100;X-TITLE=TBA - Portlaoise:geo:0,0 END:VEVENT BEGIN:VEVENT UID:833@southwestgnoskillnet.ie DTSTART:20260401T100000Z DTEND:20260401T130000Z DTSTAMP:20260330T092503Z URL:https://www.southwestgnoskillnet.ie/courses/instagram-for-business/ SUMMARY:Instagram for Business DESCRIPTION:A practical Instagram training course for small businesses to b uild brand presence\, create engaging content and turn followers into cust omers. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/03/Instagram-for-Business-Website.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:834@southwestgnoskillnet.ie DTSTART:20260408T100000Z DTEND:20260408T130000Z DTSTAMP:20260330T092205Z URL:https://www.southwestgnoskillnet.ie/courses/canva-for-social-media-con tent/ SUMMARY:Canva for Social Media Content DESCRIPTION:Learn to design eye-catching social media content with Canva in this hands-on session with Karen Twomey. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/03/Canva-for-Social-Media-Content-Website-1.png CATEGORIES:SWG Courses LOCATION:TBA\, Killarney\, Co. Kerry\, Ireland GEO:52.05993530000001;-9.504426500000022 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney\, Co. Kerry\, Ire land;X-APPLE-RADIUS=100;X-TITLE=TBA:geo:52.05993530000001,-9.5044265000000 22 END:VEVENT BEGIN:VEVENT UID:832@southwestgnoskillnet.ie DTSTART:20260422T083000Z DTEND:20260429T163000Z DTSTAMP:20260303T105145Z URL:https://www.southwestgnoskillnet.ie/courses/manual-handling-instructor -qqi-level-6/ SUMMARY:Manual Handling Instructor – QQI Level 6 DESCRIPTION:Become a certified Manual Handling Instructor with our intensiv e 5-day programme. Gain the practical skills\, legal knowledge\, and instr uctional confidence to deliver compliant\, engaging Manual Handling traini ng in the workplace.\n\nThis highly interactive course combines hands-on l ifting techniques\, risk assessment training\, and essential adult learnin g principles. Successful participants achieve a QQI Level 6 Award\, empowe ring them to train staff effectively and promote safer working environment s.\n\nBuild competence. Deliver confidence. Lead workplace safety. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/03/MH-for-Website.png CATEGORIES:SWG Courses LOCATION:The Gleneagle Hotel\, Muckross Road\, Killarney\, Co. Kerry\, Irel and GEO:52.0516221;-9.506753000000003 X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Muckross Road\, Killarney\, Co. Kerry\, Ireland;X-APPLE-RADIUS=100;X-TITLE=The Gleneagle Hotel:geo:52 .0516221,-9.506753000000003 END:VEVENT BEGIN:VEVENT UID:835@southwestgnoskillnet.ie DTSTART:20260422T084500Z DTEND:20260422T163000Z DTSTAMP:20260323T210145Z URL:https://www.southwestgnoskillnet.ie/courses/excel-for-intermediate/ SUMMARY:Excel for Intermediate DESCRIPTION:Enhance your Excel skills with practical\, intermediate-level t raining focused on real-world tasks\, advanced formulas\, and smarter data analysis. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/03/Excel-for-Intermediate-Website.png CATEGORIES:SWG Courses END:VEVENT BEGIN:VEVENT UID:836@southwestgnoskillnet.ie DTSTART:20260604T090000Z DTEND:20260605T170000Z DTSTAMP:20260402T085241Z URL:https://www.southwestgnoskillnet.ie/courses/lego-serious-play-focused- conversation-method-facilitator-certification/ SUMMARY:LEGO® SERIOUS PLAY® & Focused Conversation Method Facilitator Cer tification DESCRIPTION:This two-day dual certification equips leaders\, managers\, HR and L&D professionals with practical tools to design and facilitate more e ffective\, inclusive\, and outcome-driven conversations. Combining the han ds-on LEGO® SERIOUS PLAY® method with the structured Focused Conversatio n (ORID) framework\, you’ll learn how to unlock creative thinking\, surf ace deeper insights\, and guide teams towards clear\, confident decisions in complex workplace environments. ATTACH;FMTTYPE=image/jpeg:https://www.southwestgnoskillnet.ie/wp-content/u ploads/2026/04/Lego-for-Website.png CATEGORIES:SWG Courses LOCATION:RDI Hub Killorglin\, Killarney Rd\, Anglont\, KIllorglin\, Co. Ker ry \, V93 KP68\, Ireland X-APPLE-STRUCTURED-LOCATION;VALUE=URI;X-ADDRESS=Killarney Rd\, Anglont\, KI llorglin\, Co. Kerry \, V93 KP68\, Ireland;X-APPLE-RADIUS=100;X-TITLE=RDI Hub Killorglin:geo:0,0 END:VEVENT END:VCALENDAR