All Day


Fossa, Killarney, Kerry
Microsoft Outlook is more than just an email programme. In this course you will learn how to use the programme to its full capabilities. You will learn how to work with email messages but al so how to work with Calendars, Contacts and Tasks. You will learn how to work with signatures and themes and how to manage your inbox including filtering, creating search folders and automatically redirecting emails to appropriate folders.

This course is open to all participants who use Microsoft Outlook within the Microsoft Office suite of programmes. It will be based on Outlook 2010 but can equally applied to other versions of the desktop application.
The course content will include the items listed below.
Compose, send, receive emails.
Reply and forward emails.
Work with attachments.
Work with calendar views.
Schedule meetings and appointments.
Update or cancel meetings or appointments.
Reply to meeting invitations.
Add, edit, update ad delete contacts.
Create contact groups.
Create, edit and update tasks.
Assign tasks to others.
Reply to task requests.
Create a signature and automatically add it to messages.
Create email folders.
Create rules to filter and file emails automatically.
Use Categories to control and track emails or contacts.
Learn how to keep your inbox clear.
Search for emails within your system.
Trainer Details:

Gary M. Pheasey

Managing Director / Training Consultant

+353 86 2307464

Direct Email:  [email protected]

Direct Training Ireland was founded by Gary M. Pheasey following years of training experience with many of the leading companies in Ireland.

With a background founded in education and training, and as a member of the Irish Institute Of Training And Development and an ECDL Certified Training Professional, he has many years of training experience behind him.

Share This