24/03/2015 - 16/04/2015    
9:00 am - 5:00 pm

Certificate In Supervisory Management (FETAC LEVEL 6)
This programme is designed to provide participants with the essentials skills of frontline supervisory management. The programme aims to develop good practice in planning and managing organisation processes and to enable delivery of customer satisfaction and quality service. This programme is designed in accordance with FETAC module statement standards.

Programme Audience
This programme is aimed at those people who presently occupy supervisory or front line manager roles, those who are soon likely to become first line supervisors/managers, or are newly appointed to such posts. Participants in this programme will be drawn from a wide range of work environments and the objective of the programme is to enhance their performance in the organisation through a strong focus on the specific job role of the front line supervisor or first line manager. Participants should hold a FETAC Level 5 Certificate, Leaving Certificate or equivalent qualifications and/or relevant life and work experiences.

Programme Aims
The Front Line Supervisory Management programme aims to provide participants with their first formal introduction to the management role. The programme has three primary objectives:

• To provide participants with the basic knowledge required by a front line supervisor
• To develop practical supervision and management skills
• To enable participants to respond appropriately to the challenges of change in workplace environments

Programme Format
Completion of this programme enables participants to attain a FETAC Level 6 Supervisory Management Skills Component Award. FETAC regulations determine that delivery of this programme be completed within a 12 week timescale.


24th – 26th March

14th – 16th April 2015

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