27/10/2017 - 19/04/2018    
9:00 am - 5:00 pm


Bookings closed


Institute of Technology Tralee
North Campus, Tralee, Co. Kerry


 ‘Production Manufacturing Supervisor’ course for operator/product builder staff who have moved/are moving into supervisor roles.



The Level 6 Certificate in Supervisory Management develops high calibre professionals, distinct in their abilities, understanding, skills and knowledge associated with a supervisory role in a manufacturing organisation. The programme uses an innovative blend of real-world situations to assist participants in exploring opportunities and managing the challenges of supervisory roles in a manufacturing environment.
Participants will explore various theories and concepts developing a toolbox of skills that is valuable and readily usable and which will lead to advanced personal and interpersonal supervisory skills, enhanced operational excellence & improved team performance. The Certificate is a one semester (six months) part-time, Level 6 Special Purpose Award Programme, accredited by the Institute of Technology, Tralee*. The Progamme has been co-developed by IT Tralee and and Cork Institute of Technology incorporating both Institution’s academic expertise and industry partners in manufacturing, and is supported by South West Gno and South Kerry Skillnets.

Programme Structure

The Programme is structured around 4 modules, each at 5 ECTs (European Credit Transfer System),
which comprise the four central pillars of the programme:

1. Introduction to Management: Management Practice
Explores organisation, enterprise, operations management & quality control, leadership & motivation, team & time management.

2. Introduction to Operations Excellence: Lean Practitioner
Delves into operational excellence and lean practice for process efficiency in a supervisory management position.
Analyses operational process capability & performance through an operational excellence mind-set.

3. Performance Management
Explores performance management strategies & techniques, influencing behaviour & behaviour-oriented
approaches, performance appraisal, staff turnover & retention, explaining & reducing turnover, legal & ethical issues.

4. People Management incl. Conflict & Mediation –
Considers leadership skills in-house for supervisory management, motivating people, conflict management
& mediation, coaching & mentoring, project management from project initiation to close-out, technical report writing, presentation & effective meeting skills.

Programme Delivery Schedule:
In consultation with organisations, the course is a bespoke 6 month programme, flexibly-delivered utilising a block-release mode (1
day per week) for the delivery of four modules over a semester. This delivery mode was specifically designed to suit both the
requirements of working individuals and organisations releasing an individual to undertake an educational programme.

Programme Start Date:
Late October (Date TBC) with breakfast briefing, registration & orientation. All module delivery days will take place in the Institute of Technology Tralee, North Campus. Refreshments will be provided by the Institute at 11am and lunch will be provided at 1pm on campus for each day of training.

Module 1 – Management Practice
Module 2 – Operations Excellence
Module 3 – Performance Management
Module 4 – People Management

*Please note Dates are to be confirmed

20 Days to be delivered one day per week over 6 months.
All classes run 9.00 am – 5.00pm and all exams take place between 2.00pm – 4.00pm.

Assessment Strategy
To ensure continuous and progressive learning, the programme will make use of reflective logs; reports and presentations in addition to
class-based exams, problem solving challenges, and a capstone project requiring the learner to apply modules concepts to practical work setting.



Bookings are closed for this event.

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